Yes, LTB forms are automated for all provinces except for Quebec, the Northwest Territories, Nunavut and Yukon. In the case for Quebec, our software does not support the French language currently.
Yes, LTB forms are automated for all provinces except for Quebec, the Northwest Territories, Nunavut and Yukon. In the case for Quebec, our software does not support the French language currently.
Tenants can be uploaded in bulk. Here are the important points to consider:
1. Bulk Upload Capability: The system supports bulk uploading of tenants.
2. Property Condition: Bulk uploads can only be performed for a property that does not have any existing leases or tenants.
This feature streamlines the process of adding multiple tenants efficiently!
Yes, LTB forms can be digitally signed by tenants. Here’s how it works:
1. E-Communication Option: Ensure that the e-communication option was selected during the lease creation process.
2. Digital Signing: Just like leases, tenants can digitally sign the LTB forms.
3. Email Delivery: In this case, the forms will be sent to tenants via email for their convenience.
This feature simplifies the signing process and enhances communication efficiency.
To view the history of forms that have already been served to a specific tenant, follow these steps:
1. Navigate to the Tenant’s Detail Page.
2. In the top-right corner, locate the ‘Actions’ button.
3. Next to it, you will find another button labeled ‘Forms’. Click on this button to expand the options.
4. Select ‘View History’ from the dropdown menu.
This will display a comprehensive history of all forms that have been served to the tenant, allowing for easy reference and management of documentation.
Once tenants have moved out, they are removed from the system, making it impossible to contact them directly through our software. However, you can still access their information through the following method:
1. Moved Out Tenants Section: Navigate to the ‘Tenant Page’ where you will find a section labeled ‘Moved Out Tenants’. This section lists all tenants who have vacated the property.
2. Access Contact Information: From this section, you can view the contact information of tenants who have moved out. This allows you to reach out to them if necessary.
By utilizing the Moved Out Tenants section, you can maintain communication with former tenants for any follow-up matters or inquiries.
Viewing a tenant’s payment history is simple and can be done directly from the tenant’s detail page. Here’s how:
1. Go to the Tenant’s Detail Page.
2. Scroll to the middle of the page to locate the ‘Finance’ section.
3. Within this section, click on ‘Payment History’ to view all past payment details.
This provides a clear and organized record of the tenant’s payment transactions for easy reference.
Sorting tenants by property is a simple process. Here’s how you can do it:
1. Go to the ‘Tenant’ Page.
2. At the top of the page, you’ll find various tabs that automatically categorize the tenant list.
3. Click on the ‘Tenants by Property’ tab.
This will display a sorted list of tenants organized by their respective properties, making it easy to manage and review tenant information.
Exporting the master tenant list is quick and easy. Follow these steps:
1. Navigate to the Tenant Page.
2. In the top-right corner, locate the ‘Create New Tenant’ button.
3. Click the button next to it to export the master tenant list.
4. The list will be downloaded to your computer as an Excel file.
This feature ensures you have access to a comprehensive and organized tenant list for your records or further analysis.
To identify which tenants still have rent due, follow these simple steps:
1. Navigate to Tenant Management: Start by accessing the ‘Tenant Management’ section within the portal.
2. Select the Tenant Section: Once in Tenant Management, look for the ‘Tenant’ section.
3. View Tenants with Rent Due: At the top of the page, you will find various categories. Click on the tab labeled ‘Tenants with Rent Due’ to view a comprehensive list of all tenants who have outstanding rent.
This efficient process allows you to easily monitor rent payments and stay informed about any tenants who may be overdue.
Adding rental income from a tenant is a straightforward process. Follow the steps below:
1. Navigate to the Tenant Page.
2. In the ‘Action’ column on the right-hand side, select ‘Add Rental Income’.
3. You will be redirected to a new page where you need to provide the following details:
Once all the required information is entered, the rental income will be successfully recorded.
Inviting a tenant to access the portal is a simple and efficient process. Here’s how you can do it:
1. Access the Tenant Page: Begin by navigating to the tenant page, where you can view all active tenants.
2. Check Portal Access: In the leftmost column, you will see an indication of whether each tenant has access to the portal. If you notice an “Invite Now” option next to a tenant’s name, it means they have not yet been invited.
3. Send an Invitation: Click on the “Invite Now” link. This action will automatically send an invitation email to the tenant, granting them access to the portal.
4. Alternative Method: If you prefer, you can also invite a tenant by going to their detail page. Look for the ‘Tenant Portal’ status and click on the ‘X’ next to it to send an invitation.
By following these straightforward steps, you can ensure that your tenants receive their invitations promptly, allowing them to take advantage of all the features available in the portal. For further details on this process, please go to our comprehensive guide.
Access and Creation
Selection Process
In the pop-up window, select:
Final Step
After selections are complete, you’ll be automatically redirected to create a new lease for this tenant.