Here are the frequently asked questions for the topic:

1) What are the different types of admins?

Answer: There are three different types of admins. They are as follows:

a) Super Admin – Best for business owners and company administrators

Full access to the portal without any restriction. Also, have full access to all properties

b) Regular Admin – Best for people who will perform admin activity either with full permission or some restricted permission

Should have a view and update permission. Access can be restricted. Property permission can be restricted as well

c) View Only Admin – Best for people who need to view portal data but don’t need to make any updates

Should have only view. Access is very restricted and views only. No update access. View permission for property can be restricted as well

2) How can you invite others to join as admin?

Answer: From the ‘Manage Admin Access’ page, look to the rightmost side for a green box. It should read ‘Invite Others to Join as Admin’. Clicking on it leads to an invitation page, where you can customize your invitation message for a prospective admin.

3) Is it possible to change admin types?

Answer: Yes, it is absolutely possible to change the admin type for someone. From the list of admins, go to the rightmost column labelled ‘Action’. Click on the edit symbol, which will lead you to the details page. From here, look for ‘Change Admin Type’ from the top. Select the Admin type and click ‘Update.’

(Warning: When you update the admin type, all the existing permissions for the admin will be overridden. Permissions will be updated based on chosen admin type).

4) How much power do view-only admins hold?

Answer: View only admins can only view the portal. Access is very restricted, so it is suited for people who need to view the portal data but don’t need to make any updates. View permission for property can be restricted as well.

5) How do I unselect a property for permission?

Answer: From the admin edit page, scroll down to where the permissions can be altered. To unselect a property (for which the admin has permission), click on the ‘Permitted Properties’ tab. From here, unselect an already selected property from the drop-down list and ‘Update Permitted Properties’.

6) Does a super admin have permission to do everything?

Answer: Yes, super admins have full access to the portal without any restriction. They also have full access to all properties. Business owners and company administrators are the people best suited to be super admins.

7) How many Admins can I add to the Portal

Answer: There is no limit here and you can add as many as you like