In general, tenants pay the exact rent amount every month. However, there might be times when you will get overpayment from the tenants. This overpayment needs to be logged somewhere as a credit for the tenants. Later on, this amount would be used to offset any rental arrears. Mi Property Portal allows you to log the overpayment as tenant credit and adjust it as per your need.
Here are the steps to adjust payment from tenant credit:
- Login to the portal
- From the left navigation, click Accounting > Invoice > Go to the details of the rental invoice
- Expand the ‘More Action‘ menu dropdown on the top-right > Click ‘Adjust Payment From Tenant Credit. ‘
- The pop-up window shows the current due amount in that invoice and the current credit amount the tenant has.
- Enter the amount you want to adjust from the credit and click ‘Record Payment. This will be logged as a payment for that invoice.