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home/Knowledge Base/Tenant Management/How to create a bill or invoice from service request?

How to create a bill or invoice from service request?

7 views 0 December 1, 2022 Updated on December 10, 2022 mippsupportadmin

Suppose there are issues with the condition of the apartment that you are renting (such as common issues inside the unit, plumbing problems, no or low heat, a broken window) or the common areas of the property you are managing. In that case, your tenant can create a service request inside their tenant portal or you can create a service request. The system allows you to communicate with the vendors to relay the issue that your tenants are having.

Follow the steps below to create a bill or invoice from a service request:

  • CREATE BILL
  • Go to Tenant Management > Service Request.
  • Click Details > More Action > Create Bill.
  • Select the Vendor that you need to pay
  • Add Item Name, select Category, type in the Price of the service, and add Tax (optional)
  • Once done, click ‘Submit.’
  • Before you can pay the bill, make sure to Approve it. Once you approved the bill, you can now click Pay Bill and record payment.
  • CREATE INVOICE
  • Go to Tenant Management > Service Request.
  • Click Details > More Action > Create Invoice
  • Choose who will pay this invoice. Is it the Owner or the Tenant.
  • In this example, we are using Owner,
  • Choose the Owner, Add the Item Name, select the Category, type in the Price of the service, and add Tax (optional)
  • For this, you have the option to choose if this invoice would be: Auto adjust from owner payout, Do not adjust, Owner will pay or don’t select anything and proceed.
  • Auto adjustment from owner payout means the system will verify and log a payment as an adjustment if there is enough recorded income to cover the amount in this invoice within this monthly cycle.
  • Do not adjust, Owner will pay means this amount will be paid by the owner separately. This option will allow you to collect the overpayment amount from the owner.
  • Once done, click ‘Submit.’
  • You will now be redirected to the Invoice Details. Make sure to Approve the invoice.
  • Click Adjust Payment and Record Payment

 

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