If there are issues or concerns about the apartment that you are renting, follow the steps below to create a service request:

• Log in to the Tenant Portal
• On the Main Navigation, click Submit New Request (you can also find a button on the Recent Submitted Request/s)
• More Action > New Service Request
• Select the Category, Sub Category, Email (auto-fill by the system),
• Tick ‘I would like to get email notification on status update/comment’ (optional),
• Phone, Best Contact Method, Best Time to Contact you, Summary of the request,
• and upload photos (click Browse and add the photos)
• Once done, click ‘Submit.’ 
• On the left, you can see all the submitted service requests that you’ve requested