Service Request Overview

Topics Covered:

• • Understanding the importance of service request management
    Overview of the service request workflow
  • Interface Navigation
  • Exploring the service request interface
  • Navigating through list views and details
  • Creating and Managing Service Requests
  • Initiating new service requests
  • Tracking and managing existing requests
  • Assigning Tasks and Prioritization
  • Allocating tasks to relevant personnel
  • Prioritizing service requests based on urgency
  • Communication and Updates
  • Communicating with tenants regarding service requests
  • Providing updates on request status