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home/Knowledge Base/Online Payment/What if Autopay is on but the rent is not submitted or not withdrawing money?

What if Autopay is on but the rent is not submitted or not withdrawing money?

5 views 0 December 1, 2022 Updated on December 11, 2022 mippsupportadmin

Both Rental and non-rental invoice due dates should be on the same date for autopay to withdraw together. To collect rent and other invoices, you need to check one feature in the online rent collection settings.

For eg.

Rental invoice – 1st of the month $1000.00

Non Rental invoice – 1st of the month – $50

If the Non-Rental Invoice is set to every 2nd of the month, it will not withdraw at the same time together.

Follow the steps below to turn on Autopay for Rental and Non Rental invoices:

  • Go to Settings > Online Payment Settings.
  • Click below the Merchant Account For Property Manager or Merchant Account For Individual Property
  • After you click it, the settings will show > Scroll down > Tick Yes, if you want to turn on autopay for Rental and Non Rental invoices.
  • Once done, click ‘Update.’

 

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