Here is the most likely reason why the expenses are not displayed in the P&L Report:
1) On the property detail page, this property is marked as
When a property is marked to be managed by the property manager, our system gives you the option to collect the amount of the expenses from the owner’s rental income. It displays a slider on the expense detail page, allowing you to make an expense reimbursable. By default, this slider is set to 100%, which means 100% of this expense amount will be reimbursed by the owner. This reimbursable expense will show up in the owner’s statement. However, it will not show up in the P&L Report as this expense is not your expense anymore.
If you do not want to collect this expense from the owner, then you can make the slider to 0%. In that scenario, this expense will be considered as your(property manager) expense and it will show up in your P&L report.
Can I do partial charges on an expense or bill to the owner?
Yes, you can do that by adjusting the slider as per your needs. For example, you have an expense of 100 dollars and with 13% HST, it is 113 dollars. You would like to be reimbursed for 90% of this expense by the owner. So, on the expense detail page, you move the slider to 50%. Our system will create necessary accounting transactions to create a 90% reimbursable expense and a 10% expense will be logged as your expense. The 10% expense will show up in your P&L report.
What can you do?
1) Edit each of the expenses and mark it 0% reimbursable.
2) Once step one is done, the property managed by option can be set to ‘Property Owner’ so that going forward, the reimbursable option(slider) will not be available on the expense detail page.
Note: The ‘Property managed by‘ setup is a very crucial setup regarding how financial transactions are balanced in our system. Due to numerous issues in the past, we have disabled the editing of this feature from the front end. If a client needs to change this setting, they need to send an email to our support team and it will update from the back end.