Generated by All in One SEO v4.9.10, this is an llms.txt file, used by LLMs to index the site. # Mi Property Portal Help Center Mi Property Portal Help Center ## Sitemaps - [XML Sitemap](https://support.mipropertyportal.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [News](https://support.mipropertyportal.com/news/) ## Pages - [Home Landing](https://support.mipropertyportal.com/) - Finding Relevant Results:Use partial keywords to filter search resultsStart with a broad term like “admin”Add more specific words to narrow your searchRefine your query to locate precise information No Matching Results?Please, Submit a support ticketProvide details about your searchUse Loom (a free screen recording tool) to provide videos that explain your issue. Loom allows you to - [New Updates & Bug Fixes](https://support.mipropertyportal.com/new-updates-bug-fixes/) - Previous Yearly Feature Improvements & Bug Fixes 📅 2026 Releases 2026 release notes will appear here. Add your release blocks below this comment. 📅 2025.10.16 ▶ Watch Webinar Reports & View New Report View New Payment System Vopay New Application Rental Application (with custom option) 📅 2025.04.10 ▶ Watch Webinar Signature Improvements New Rental Listing - [rent reporting to equifax - yes](https://support.mipropertyportal.com/rent-report-to-equifax-yes/) - Thank You — MI Property Portal ✓ We've Recorded Your Interest! Thanks for letting us know you'd like Rent Reporting to Equifax. We'll be in touch with updates as we develop this feature. Keep an eye on your inbox — your vote helps us prioritize what to build next. Back to MI Property Portal www.mipropertyportal.com - [rent report to equifax - no](https://support.mipropertyportal.com/rent-report-to-equifax-no/) - Thanks for Your Feedback — MI Property Portal 💬 Thanks for Your Feedback! We appreciate you taking a moment to share your thoughts. Your input helps us build the features that matter most to you. We're always working on improvements — stay tuned for what's next. Back to MI Property Portal www.mipropertyportal.com - [New Features](https://support.mipropertyportal.com/new-features-wqpweoriqpewori/) - We are continuously improving Mi Property Portal to make property management processes easy and efficient. Here, you will find the list of our newly deployed features, improvements and bug fixes. 📆 Year 2026 Feature Improvements & Bug Fixes January February March 🔒April 🔒May 🔒June 🔒July 🔒August 🔒September 🔒October 🔒November 🔒December 📅 2026.03.13 Latest ▼ Improvements - [Sample Page](https://support.mipropertyportal.com/sample-page/) - This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I'm a bike messenger - [Lease Management](https://support.mipropertyportal.com/lease-management/) - [Feature Request Form](https://support.mipropertyportal.com/feature-request-form/) - [Login](https://support.mipropertyportal.com/login/) - You are loggedinLogout ## Knowledge Base - [How to Enable or Disable Auto Pay from Tenant Management?](https://support.mipropertyportal.com/knowledgebase/how-to-enable-or-disable-auto-pay-for-a-tenant/) - 1. After logging in, Go to Tenant Management dropdown on the left navigation 2. Click on Tenant 3. Once on the Tenant List page, click the Search field to find a tenant. Then, click on the tenant's name 4. Once in the Tenant Details page, scroll down 5. Under the Payment Profile tab, click the - [How to integrate vacancy listings on your website?](https://support.mipropertyportal.com/knowledgebase/how-to-integrate-vacancy-listings-in-mi-property-portal-on-your-website/) - MiPropertyPortal offers a seamless way to advertise your vacant properties on our public rental listing site, rentalportal.ca, and integrate these listings directly into your website. Here’s a step-by-step guide to help you get started. Benefits of Integration Unlimited Listings: Advertise an unlimited number of units for as long as you need. Single URL: Use a single - [Self Onboarding— Help Topic](https://support.mipropertyportal.com/knowledgebase/self-onboarding-video-tutorial/) - Mi Property Portal — Self Onboarding Click any topic below to see its guides. Each guide includes both a video walkthrough and step-by-step photo instructions — pick whichever suits you best. Guides open in a new tab, so you won't lose your place here. New to Mi Property Portal? Follow the numbered order — topics - [How To Enable Notification For Service Request?](https://support.mipropertyportal.com/knowledgebase/how-to-enable-notification-for-service-request/) - You can turn on email notifications for a specific service request by updating its details. Steps From the left navigation menu, expand Tenant Management and click Service Request. Find the property and service request you want to update. On the right side of the row, click the Details icon. You may need to scroll or pull the panel to the - [How the Electronic Signature Process Works](https://support.mipropertyportal.com/knowledgebase/how-the-electronic-signature-process-works/) - Mi Property Portal helps property managers handle lease signing online, so tenants, landlords, and owners can sign without paperwork. Before You Start You must first create a new lease. E-signature works from the lease process inside the portal. Steps Go to Tenant Management > Tenant Lease. Click Create New Lease. Select the Property, Unit, and Landlord/Owner. Click Start Lease and complete all 8 steps. After the - [How does e-signature work?](https://support.mipropertyportal.com/knowledgebase/how-does-e-signature-work/) - E-signature in Mi Property Portal replaces handwritten signatures and makes lease signing faster and easier for property managers, tenants, and landlords. When E-Signature Is Available E-signature works only for new system-generated leases. It does not work for existing leases. For lease creation steps, see: How to Create a New Lease. E-Signature Process The property manager creates a new lease - [How to update bank address information](https://support.mipropertyportal.com/knowledgebase/how-do-i-update-the-address-info-of-my-bank/) - 1. Start by clicking the "Accounting" dropdown on the left menu 2. Expand it and select Chart of Accounts 3. Under "Asset Accounts," find the "Bank" subclass and click the edit icon 4. Click "Bank Address" to update the location details 5. Hit "Save" to lock in your changes - [Can I Refund a Tenant?](https://support.mipropertyportal.com/knowledgebase/can-i-refund-a-tenant/) - At this time, tenant refunds cannot be processed directly from the portal. Any refund must be completed manually, such as by cash or cheque. How to Record the Refund in Mi Property Portal Issue the refund to the tenant manually. Go to Accounting > Journal Transaction. Create a journal entry to record the refund so your accounting stays accurate. - [Why can I not edit a lease?](https://support.mipropertyportal.com/knowledgebase/why-can-i-not-edit-a-lease/) - Lease editing available ONLY for: Ontario properties Pre-approval stage only Restrictions ✅ Ontario leases - Edit before approval ❌ Other provinces - No edit option (BC, AB, SK, MB, NS, NB, PEI) ❌ Approved leases - Cannot edit after approval ❌ Signed leases - No editing post-signatures When Editing Works During creation (8-step process) Approval popup shows Edit option Before Tenant/Landlord signatures Before final tenant profile creation Other Provinces: Contact - [How to Update Owner's Email Address](https://support.mipropertyportal.com/knowledgebase/how-to-update-owners-email-address/) - Current Status: Direct edit option not available in portal. Solution Email our support team at support@mipropertyportal.com with: Owner's full name Current email (for verification) New email address Property portfolio (if multiple properties) Processing Time: 24-48 hours during business days. - [How to edit a lease?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-a-lease-2/) - You can only edit a lease when the property is from Ontario. BC, Manitoba, Nova Scotia, Alberta, New Brunswick, Prince Edward Island, Saskatchewan and other provinces don’t have the EDIT option yet. Follow the steps below to edit a lease: Go to Tenant Management > Tenant Lease. Create a New Lease. Make sure to go over the 8 steps and - [How to Download Leases from Mi Property Portal](https://support.mipropertyportal.com/knowledgebase/how-to-download-leases-from-mi-property-portal/) - Access lease downloads from 3 convenient locations in the Admin Portal. 1. Tenant Lease Section Tenant Management > Tenant Lease > Select lease > View Details ↓ Scroll bottom > Lease Preview > Download 2. Tenant Details Section Tenant Management > Tenants > Select tenant > View Details > Actions > View Lease Details ↓ Scroll bottom > Lease Preview > Download 3. Email Lease (Download from Email) Option A: Tenant Management > Tenant Lease > View Details > Actions > Email Lease Document - [How to create a month-to-month lease](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-month-to-month-lease/) - Mi Property Portal simplifies month-to-month leases with one key setting. No end date required! Steps Start lease creation. Step 3: Lease Term - Choose "Has no set end date". ✅ Month-to-month lease (no end date needed) ❌ "Ends on a set date" = Fixed-term lease Complete remaining steps > Submit. Result: Automatic month-to-month lease created - continues indefinitely until terminated. - [How to Convert Word Documents to PDF](https://support.mipropertyportal.com/knowledgebase/how-to-convert-word-documents-to-pdf/) - Why convert? Ensures lease terms, invoices, and notices display correctly for tenants/owners. Windows Users Open Word document > File > Print (Ctrl+P). Printer: Select Microsoft Print to PDF. Click Print > Save As > Choose location. Done! PDF created. Mac Users Open Word document > File > Export. File Format: Select PDF. Click Export > Choose location. Done! PDF ready. Online Alternative: Upload to SmallPDF.com (free, no software needed). - [How to Collect Rent Applications for Vacant Properties](https://support.mipropertyportal.com/knowledgebase/how-to-collect-rent-applications-for-vacant-properties/) - Mi Property Portal generates rent application links directly from vacancy listings. Steps Go to Property Management > Properties. Select property > Find Vacancy Listing section. Copy listing URL (format: mipprental.com/...). Share options: Embed on your website Send directly to prospects Post via social media icons Prospect Experience Prospect clicks link > Views property details. Clicks "Submit Your Application Now". Fills application > Submits. Result: Applications automatically flow into Prospective Tenants section. - [How to chargeback tenant from a bill?](https://support.mipropertyportal.com/knowledgebase/how-to-chargeback-tenant-from-a-bill/) - Easily pass utility bills, maintenance costs, or other expenses directly to tenants (including multi-tenant splits). Steps Go to Accounting > Bills. Find bill > View Details > More Actions > Create Tenant Invoice. Select tenant(s) to charge. Choose line item options: Single line item (combine all) All line items (match bill exactly) Enter percentage of bill to chargeback (e.g., 100%, 50%). Check "Copy public documents" to attach bill files. Click Submit. - [How to Change Tenant Login Email Address](https://support.mipropertyportal.com/knowledgebase/how-to-change-tenant-login-email-address/) - Yes, admins can update tenant login emails directly in the portal (Tenant portal cannot make this change). ⚠️ Warning: Changing email also updates tenant's portal login - they must use new email to log in. Steps Go to Tenant Management > Tenants. Select tenant > Details > Actions > Edit Tenant Contact. Check "Update Tenant Email" box. Enter new email address. Warning popup appears: "Tenant login will change" > Confirm. Click Update. - [How to Change Rental Invoice Due Date](https://support.mipropertyportal.com/knowledgebase/how-to-change-rental-invoice-due-date/) - Scenario: Tenant moves in Feb 15th, but invoices generate on the 10th. Change it to match agreed date. Steps Go to Tenant Management > Tenants. Click tenant name > Details. Below tenant's Name/Email/Contact > Click Rent Due Date or Edit icon. Select new Rent Due Date (e.g., "15th" of month). Click Update. Result: Rental invoice date + due date updated Takes effect on next invoice generation Previous invoices - [How to Add Multiple Prospective Tenants to One Lease](https://support.mipropertyportal.com/knowledgebase/how-to-add-multiple-prospective-tenants-to-one-lease/) - Link prospects together so they're automatically included when creating a lease for the primary prospect. Steps Go to Prospective Tenants. Select Primary Tenant > View Details (Action column). In Prospect Linking section > Click Edit this Prospect. Choose prospects to link > Update Info. Click Actions > Create Lease. Select Unit + Landlord/Property Manager > Start Lease Process. During Lease Creation (8 Steps) Step 2: Linked prospects auto-appear as additional tenants Complete remaining steps - [How to Change a Tenant's Move-In Date](https://support.mipropertyportal.com/knowledgebase/how-to-change-a-tenants-move-in-date/) - Yes, you can easily update tenant move-in dates when plans change. Steps Go to Tenant Management > Tenants. Click tenant name > View Details. Click Actions > Edit Tenant Info. Update the Move-In Date field. Click Submit. Result: Move-in date updated across lease, invoices, and reports. - [How to Change Service Request Notification Email](https://support.mipropertyportal.com/knowledgebase/how-to-change-service-request-notification-email/) - Update which email(s) receive tenant service request alerts for better team coverage. Steps From Dashboard > Settings > Notification Settings. Verify Service Request notifications are TURNED ON: Use Ctrl+F > search "Service Request" Toggle global switch if needed Click Other Notification Emails. Enter email(s) for service requests: Format: email1@domain.com, email2@domain.com Max: 5 emails per category Click Submit. Result: Service request notifications route to your specified emails. - [How to Update Work Order Status](https://support.mipropertyportal.com/knowledgebase/how-to-update-work-order-status/) - Quickly change work order status from the details page. Steps Go to Tenant Management > Work Orders. Click Work Order name to open details. Next to Current Status, click Edit icon. Select new status from dropdown. Click Submit. Result: Work order status updated instantly. - [How to Automate Rent Discounts for Tenants](https://support.mipropertyportal.com/knowledgebase/how-to-automate-rent-discounts-for-tenantshow-to-automate-rent-discount-for-the-tenant/) - Set up automatic rent discounts during lease creation or from tenant details. Tenants see discounts in their portal when conditions are met. Method 1: During Lease Creation (Step 4) In Rent step, scroll to Rent Discount section (bottom). Click Yes > Enter discount amount. Continue lease creation > Submit. Method 2: From Tenant Details Page Open Tenant Details. Below Monthly Lawful Rent, click "No rent discount is available for - [How to Apply Vendor Discounts to Bills](https://support.mipropertyportal.com/knowledgebase/how-to-apply-vendor-discounts-to-bills/) - Vendors often give discounts after bill creation. Mi Property Portal lets you record these as negative line items to automatically adjust the total due. Note: Approved bills can't be edited. Copy > modify > delete original if needed. Steps Go to Accounting > Bills > Open bill details. Click Edit (only available for unapproved bills). In the middle: Click Add Another Item. Enter discount details: - [How to Adjust Rental Invoice with Tenant Credit?](https://support.mipropertyportal.com/knowledgebase/how-to-adjust-rental-invoice-with-tenant-credit/) - 1. Start on the dashboard and click the "Accounting" dropdown menu 2. Select 'Invoice' from the options available in the dropdown menu 3. In the invoice section, find an overdue rental invoice and click the "View Details" icon next to it 4. Hit the "More Actions" dropdown to see extra options 5. Choose "Adjust Payment - [How to Adjust Last Month Rent (LMR) from Tenant Deposit?](https://support.mipropertyportal.com/knowledgebase/how-to-adjust-last-month-rent-from-tenant-deposit/) - 1. First, In the Tenant Management dropdown menu, you'll see a "Tenant" option. Go ahead and click on that 2. Now, locate the tenant whose details you’d like to adjust. Click on their name to open the Tenant Details page 3. Scroll down to the Finance section. Here, you’ll see the invoices associated with this - [How to Adjust Tenant Invoice with Tenant Credit?](https://support.mipropertyportal.com/knowledgebase/how-to-adjust-tenant-invoice-with-tenant-credit/) - 1. Click "Tenant Management" 2. Select 'Tenant' from the options available in the dropdown menu. 3. Click on a Tenant to open the Tenant Details page 4. On the Tenant Details page, scroll down 5. Under "Finance" section, on the "Payment Due" tab, click on an "Overdue" invoice to open the invoice 6. click on - [How to Adjust Management Fee Invoices Using Owner Credit](https://support.mipropertyportal.com/knowledgebase/how-to-adjust-management-fee-invoices-using-owner-credit/) - Use owner credit to automatically pay unpaid management fee invoices (Approved or Overdue status). Requirements: Owner must have available credit in their profile Invoice status: Approved or Overdue Steps Go to Accounting > Invoices. Find unpaid management fee invoice > Click View Details. Click More Actions > Adjust Payment from Owner Credit. In popup: Set Transaction Date and Amount to Apply. Click Record Payment. Result: Invoice marked paid using owner's credit balance. - [How to adjust owner invoices using owner credit?](https://support.mipropertyportal.com/knowledgebase/how-to-adjust-owner-invoices-using-owner-credit/) - Use available owner credit to pay owner invoices and management fees automatically. Requirements: Invoice status must be Approved or Overdue. Steps Go to Accounting > Invoices. Select the Owner invoice > Click View Details. Click More Actions > Adjust Payment From Owner Credit. In the popup, review: Current Due amount Available Credit Balance Enter Transaction Date and Amount to Apply. Click Record Payment. Result: Invoice adjusted using owner credit balance. - [How to Add/Remove Features/Amenities in a Unit?](https://support.mipropertyportal.com/knowledgebase/how-to-add-remove-features-amenities-in-a-unit/) - 1. Go to the properties list from the left navigation 2. Next, use the Search box at the top of the screen to find the property 3. Once you've found the property, click on the dropdown beside its display 4. Click on "Manage Units" 5. This will show you all the units linked to the - [How to Link or Unlink Owner to a Property?](https://support.mipropertyportal.com/knowledgebase/how-to-link-or-unlink-owner-to-a-property/) - 1. Click on 'Property Management' dropdown 2. Now, click on 'Properties' to view your list of managed properties 3. Click on the dropdown menu next to the property display. 4. Select 'Edit' to modify the property details 5. Scroll down & see "Property Owner" section. Under 'Property Owner,' you will notice it indicates 'Nothing selected.' - [How to Add Opening Balance to Operating Accounts](https://support.mipropertyportal.com/knowledgebase/how-to-add-opening-balance-to-operating-accounts/) - Set up your operating account's starting balance using journal transactions (Debit: Bank Account, Credit: Owner Equity). Steps Go to Accounting > Journal Transaction. Click + Journal Transaction. Fill required fields: Description (e.g., "Operating Account Opening Balance") Date Property & Unit (dropdowns) Add line item details: Account (dropdown) Description Reference (optional) Debit Amount (bank account) Credit Amount (owner equity) Add Line for additional entries if needed. Notes field (optional). Click Submit. Result: - [How to Upload Multiple Documents to Bills, Tenant, or Owner Invoices](https://support.mipropertyportal.com/knowledgebase/how-to-upload-multiple-documents-to-bills-tenant-or-owner-invoices/) - Yes, Mi Property Portal supports attaching multiple documents when creating Bills, Tenant Invoices, or Owner Invoices. Quick Steps Start creating your Bill, Tenant Invoice, or Owner Invoice. Scroll to the Documents section (bottom of form). Click Upload or Add Files - select multiple files at once (Ctrl+click or drag-and-drop). Verify all files appear in the list. Submit the invoice. Result: All documents attached and accessible to recipients. Check the - [How to Add Private Admin-Only Documents to Invoices](https://support.mipropertyportal.com/knowledgebase/how-to-add-private-admin-only-documents-to-invoices/) - Add internal documents to invoices that only your admin team can see—tenants and owners cannot access these. Perfect for: Cost breakdowns, team memos, or sensitive notes. Steps Go to Accounting > Invoices. Create a new Tenant or Owner invoice. At the bottom, find the document sections: Documents - Visible to everyone Private Documents - Admin-only access Upload to Private Documents section. Click Submit. Result: Invoice sent with hidden admin docs visible - [How to Add Parking for a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-add-or-remove-parking-for-a-tenant/) - 1. Start in Tenant Management dropdown, then click Tenants 2. Search for your tenant and click their name to open their profile 3. Under Tenant Information, just below Unit Information, hit that plus add icon 4. Enter a parking name - like 'Spot A' or 'Garage 12' - whatever works for you 5. Set the - [How to Add Owner Credit?](https://support.mipropertyportal.com/knowledgebase/how-to-add-owner-credit/) - 1. Select Owners Tab 2. Click any owner's name to open their profile for credit management 3. Access Credit Amount 4. A popup form appears - fill in the owner credit transaction details here 5. Select Property 6. Submit Credit Transaction 7. Confirm Successful Submission - [How to Check Your Support Ticket Status](https://support.mipropertyportal.com/knowledgebase/how-to-check-your-support-ticket-status/) - Quickly track all your submitted tickets and see who's working on them. Steps Go to Mi Property Portal Support. Enter your Email and Password > Login. What You'll See Ticket Status (Open, Pending, Solved, Closed) Assigned Support Rep handling your ticket Full ticket details and conversation history Tip: Use the search bar to filter by ticket number or date. - [How Can I Delete Security/Rental Deposits?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-security-key-or-pet-deposits/) - 1. Select Tenant Subsection 2. Choose Specific Tenant Record 3. Scroll down to the Deposits tab, then click Rental Deposit. You'll see all their deposit records here 4. Initiate Deletion Process 5. Confirm Tenant Deletion - [How Owners View Attached Documents on Invoices](https://support.mipropertyportal.com/knowledgebase/how-owners-view-attached-documents-on-invoices/) - Owners can easily access documents shared by property managers directly from their Owner Portal invoice. Steps for Owners Left navigation: Click Properties. Search for the property > Click dropdown (right side) > View Details. Go to Charges tab > Click View Invoice. Scroll to Attachments section (bottom of invoice). Click any document to view/download. Tip: Only property managers can attach documents—owners view only. - [How to add a tenant credit?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-tenant-credit/) - 1. From the "Tenant Management" dropdown, select "Tenants." 2. Choose a tenant you want to add a credit 3. In the Finance section, click the "Credit Amount" tab 4. Tap "Transaction Date" to pick the date 5. Enter the credit amount in the "Credit Amount" box 6. Check "Add this credit as business expense" if - [How to Publish Unit to Rental Listings](https://support.mipropertyportal.com/knowledgebase/how-to-publish-unit-to-rental-listings/) - 1. From the left menu, click the "Property Management" dropdown, then hit "Properties" to see your property list 2. From dropdownClick "Manage Listings" to control your rental and sales listings 3. Tap the toggle dropdown to expand your editing options. Click "Edit" to tweak the rental listing details 4. Click "Available for rent" to on, - [How to add a line item category for invoice and bill?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-line-item-category-for-invoice-and-bill/) - Line item categories organize invoices/bills for accurate accounting and reporting. The same process applies to both invoice and bill line items. Steps to Add New Category Go to Accounting > Chart of Accounts (left navigation). Click Add New Account. Fill required fields: Class and SubClass (organizes your accounts) Account Code (unique identifier) Account Name (clear description) Description (optional) Click Submit. Result: New category available for all invoices and bills. - [How to Activate or Deactivate a Property](https://support.mipropertyportal.com/knowledgebase/how-to-activate-or-deactivate-a-property/) - You can deactivate properties (keeps all data) and reactivate anytime—no deletion needed. Deactivate a Property Log into Admin Portal > Property Management > Properties. Click the property name to open Property Details. Top-right: More Actions dropdown (below "+New Property"). Select Deactivate > Yes, Submit. Status: Property now shows as inactive. Activate a Property Go to Property Management > Properties. Top-right: Other Actions dropdown. Select View Inactive Properties. In the list, click Turn On (under Action column). Yes, - [How to Create Profiles for Multiple Tenants on One Lease](https://support.mipropertyportal.com/knowledgebase/how-to-create-profiles-for-multiple-tenants-on-one-lease/) - Mi Property Portal's updated lease creation supports multiple tenants with automatic rent splitting—no extra time needed. Step 1: Start New Lease Go to Tenant Management > Tenant Lease > Create New Lease. Select Property, Unit, and Owner > Start Lease Process. Step 2: Add Primary + Additional Tenants Primary Tenant: Enter First Name, Last Name, Phone, Email (at least one contact method required; email mandatory if email notices selected). Additional Tenants: Click Yes to - [How Tenant Screening Works in Mi Property Portal](https://support.mipropertyportal.com/knowledgebase/how-tenant-screening-process-works/) - Mi Property Portal partners with SingleKey for fast tenant screening reports—no special setup required. Always get prospect consent before running a credit check. Start Screening Go to the Prospect Details page. Click Actions (top-right) > Send Screening Request. You'll be redirected to SingleKey's site with auto-populated prospect data. Choose Your Method Option 1: Tenant Completes Application (Recommended) Enter basic tenant info (email - [How to Enable Tenants to Submit LTB Forms from the Tenant Portal](https://support.mipropertyportal.com/knowledgebase/how-to-enable-tenants-to-submit-ltb-forms-from-the-tenant-portal/) - 1. Select LTB Form Settings 2. Choose Property for Settings 3. Enable Tenant Submission 4. Save LTB Form Settings - [How to Automatically Adjust Tenant Credits to Rental Invoices](https://support.mipropertyportal.com/knowledgebase/how-to-automatically-adjust-tenant-credits-to-rental-invoices/) - 1. First, click the settings gear icon in the top corner, then select "Financial Settings." 2. Look for the option called "Auto Adjust Rental Invoice with Tenant Credit" 3. Simply flip the toggle switch to "on," then hit "Save." - [How Tenants Download and View Rent Receipts](https://support.mipropertyportal.com/knowledgebase/how-tenants-download-and-view-rent-receipts/) - Tenants can self-serve rent receipts directly in the Tenant Portal—no need to contact you. Steps for Tenants Log in to the Tenant Portal. Go to Payment Profile & Invoices. Click the Payment History tab. Find your invoice. View: Click Preview. (Download as PDF: Click PDF in top-right.) Download Rent Receipt: Open receipt > Click Print button below. Tip: Share this with tenants to save time on receipt - [Owner Disbursement Report Explained](https://support.mipropertyportal.com/knowledgebase/owner-disbursement-report-explained/) - The Owner Disbursement Report summarizes all cash outflows (disbursements) by the property manager and income (rental/non-rental). The final balance shows the amount payable to the owner. Simple Formula: Total Revenue−Disbursements (Mgmt Fee + Expenses)=Balance (Payable to Owner)Total Revenue−Disbursements (Mgmt Fee + Expenses)=Balance (Payable to Owner) Year-to-date totals are also included. How to Access the Report From the left navigation: Accounting > Owner Payout > Disbursement Report. Select your property. Alternative: Reports section in the left navigation. Report Breakdown Total Revenue: Rental - [Does Mi Property Portal Send Automated Overdue Rent Messages?](https://support.mipropertyportal.com/knowledgebase/does-mi-property-portal-send-automated-overdue-rent-messages/) - Yes, our system automates overdue rent notifications for invoices (rental or non-rental). Tenants and property managers receive emails starting 1 day after the due date. You control this fully in the admin portal—turn it on/off as needed. Requirements: Tenant email must be saved in their profile. How to Set Up Overdue Rent Notifications Click the gear - [Different Ways to Communicate with Tenants](https://support.mipropertyportal.com/knowledgebase/different-ways-to-communicate-with-tenants/) - You can communicate with tenants in Mi Property Portal using these reliable methods. Both email options ensure tenants always receive the message—there's no flag to enable or disable them. 1. Send Email Directly Tenants always receive direct emails from the tenant details page. Steps: Go to the Tenants section and open the tenant's details page. Click Send Email (or - [Can a commercial property have residential units?](https://support.mipropertyportal.com/knowledgebase/can-a-commercial-property-have-residential-units/) - Yes, you can add residential units under a commercial property. Key Things to Know Residential units will appear in the Residential Tenant section. But if no residential units exist under it, the property won't show there. Residential units under commercial properties can't use system-generated lease creation. Tip: For full residential features, set up as a dedicated residential property. - [Can tenants see notes in Summary or Special Notes on their profile?](https://support.mipropertyportal.com/knowledgebase/can-tenants-see-notes-in-summary-or-special-notes-on-their-profile/) - No, tenants cannot see these notes. Summary and Special Notes are internal only—visible just to admins. To share info with tenants: Use the Messages feature instead. - [Can I add or change service categories?](https://support.mipropertyportal.com/knowledgebase/can-i-add-or-change-service-categories/) - Yes! Mi Property Portal lets you customize service categories and sub-categories to fit your needs. How to Update Them Email us your list: Send additions, edits, or deletions to support@mipropertyportal.com. Example: "Please add 'Plumbing Repair' as a category with sub-categories 'Leak Fix' and 'Pipe Replacement'. Delete 'Old Category X'." We'll update your account within 24 hours. Coming - [Can I use the accounting module for renovation projects?](https://support.mipropertyportal.com/knowledgebase/can-i-use-the-accounting-module-for-renovation-projects/) - Yes, but with a key difference: everything in Mi Property Portal's accounting module must tie to a property (optionally a unit). It's customized for property management—similar to QuickBooks or Xero—but requires this setup. Quick Steps to Manage a Renovation Project Add the property (if not already done): How to add a new property. This automatically creates an operating account (you can - [Can I upload a walk-through video to my inspection report?](https://support.mipropertyportal.com/knowledgebase/can-i-upload-a-walk-through-video-to-my-inspection-report/) - Can I upload a walk-through video to my inspection report? No, video uploads aren't supported yet on the Mi Property Portal. You can only upload image files in these formats: JPG JPEG PNG GIF BMP Tip: For walk-throughs, try taking screenshots from your video and uploading those as images. We're working on adding video support soon—stay - [How to Configure Account Mapping for NR4 Reports?](https://support.mipropertyportal.com/knowledgebase/how-to-configure-account-mapping-for-nr4-reports/) - 1. Click the Property Management dropdown under Administration in the left navigation panel 2. Click the Action dropdown menu, then select NR4 Settings 3. Click the Non Residence Account number field to specify the account used for non-resident tax reporting 4. A pop‑up will appear. Fill in the ‘Non‑Residence Account’ and ‘Payer/Agent Identification’ fields 5. - [Email notification sent to tenant on Other document upload](https://support.mipropertyportal.com/knowledgebase/email-notification-sent-to-tenant-on-other-document-upload/) - 1. First, open the Tenant Management dropdown and click on Tenant to navigate to the Tenant List view page 2. Select the tenant whose other occupants you want to view, then click the expand arrow 3. Here, you can view the list of other occupants associated with this tenant - [Notify to Owner if service request flag is enabled from notification settings](https://support.mipropertyportal.com/knowledgebase/notify-to-owner-if-service-request-flag-is-enabled-from-notification-settings/) - 1. First, click the Notification Settings gear icon, then select Notification Settings 2. If you scroll down the page slightly, you’ll find the option 3. Toggle the switch to turn this option on 4. Acknowledge Update Success - [New Feature - Bell Notification Sent to Admin on Tenant Document Upload via Tenant Portal](https://support.mipropertyportal.com/knowledgebase/new-feature-bell-notification-sent-to-admin-on-tenant-document-upload-via-tenant-portal/) - 1. Navigate to Documents Tab in Tenant Portal 2. Open File Upload Dialog 3. Initiate Document Upload 4. Select Notification Option 5. View Document Upload Notification 6. Open Admin Action Menu 7. Access Tenant Portal Summary - [Send Email Notification After Lease Document Upload](https://support.mipropertyportal.com/knowledgebase/send-email-notification-after-lease-document-upload/) - 1. Choose Specific Tenant 2. Access Additional Options 3. Open More Tenant Settings 4. Add New Document 5. Toggle Email Notification 6. Complete Document Upload - [New Feature - Create Lease Quickly Using Prospect List](https://support.mipropertyportal.com/knowledgebase/new-feature-create-lease-quickly-using-prospect-list/) - 1. Access Tenant Lease Section 2. Initiate New Lease Creation 3. Choose Unit for Lease 4. Open First Selection Dropdown 5. Open First Selection Dropdown 6. Select New Prospect 7. Start Lease Process - [New Feature - Trust Liability Report](https://support.mipropertyportal.com/knowledgebase/new-feature-trust-liability-report/) - 1. Select Dropdown Menu Option 2. Open Report Search Field 3. Set Property Reference Filter False 4. Toggle Property Reference Filter 5. Set Property Reference Filter False 6. Open Year Selection Dropdown 7. Open Date Range Selector 8. Generate Trust Liability Report 9. Enable Column Grouping 10. Open Grouping Options 11. Group by Property - [New Feature - Enable All Property Permissions For Regular Admins](https://support.mipropertyportal.com/knowledgebase/new-feature-enable-all-property-permissions-for-regular-admins/) - 1. Select Manage Admin Access 2. Filter Active Admins 3. Enable All Property Permissions 4. Submit Permission Changes 5. Access Permission Settings 6. Confirm Permission Update 7. Reopen Permission Access - [How to Add Markup to Vendor Bills](https://support.mipropertyportal.com/knowledgebase/how-to-add-markup-to-vendor-bills/) - As a property manager, you may want to charge owners more than what you paid a vendor. This difference is called a "markup" and represents your profit margin. - [How to get money back from the owner: Reimbursable Bill or Owner invoice](https://support.mipropertyportal.com/knowledgebase/how-to-get-money-back-from-the-owner-reimbursable-bill-and-owner-invoice/) - There are two ways to get money back from the owners: Reimbursable Bill – You pay expenses upfront to the vendors and are reimbursed later from owner Owner Invoice – Typically used to bill owners for your services(no vendor involved) - [Chart of Accounts: Mi Property Portal vs. QuickBooks vs. Wave](https://support.mipropertyportal.com/knowledgebase/chart-of-accounts-mi-property-portal-vs-quickbooks-vs-wave/) - Mi Property Portal's accounting module uses five core categories (called Classes) to keep things organized and simple for property management: Assets Revenue Expenses Liabilities Equity All accounting software follows these standard principles. The main differences are in how the user interface displays them. Key Differences Classes: We show these five categories clearly upfront. QuickBooks and Wave - [Mi Property Portal: Payment Processors Features & Fee Comparison](https://support.mipropertyportal.com/knowledgebase/mipp-payment-processor-features-and-fees/) - Mi Property Portal now offers two payment processors—VoPay and Worldline (Bambora)—to cater to the diverse business needs of online rent collection in Canada. Each provider has some distinct features. Here’s a complete comparison based on the latest fee schedules and feature details, incorporating EFT and credit card payment processing. EFT/PAD & Interac Payment Processing Feature - [How to Rent a Parking Spot in Mi Property Portal](https://support.mipropertyportal.com/knowledgebase/how-to-rent-a-parking-spot-in-mi-property-portal/) - In Mi Property Portal, a parking spot can be rented either as an add‑on to an existing tenant’s lease or as a standalone rental. The correct setup depends on whether the tenant is renting a unit plus parking, or only a parking space. Scenario 1: Tenant Renting a Unit Plus Parking Use this option when - [Tenant Portal Tutorial – Step-by-Step instruction (Video)](https://support.mipropertyportal.com/knowledgebase/tenant-portal-step-by-step-instruction-video/) - Mi Property Portal offers a straightforward, intuitive, and effective Tenant Portal that significantly improves your communication with tenants. Many of the features will benefit your tenants. Please download this PDF file to guide tenants in signing up and navigating the tenant portal. Alternatively, the tenant can watch the video below for a step-by-step tutorial on the - [Can we update the Invoice Title and Invoice number?](https://support.mipropertyportal.com/knowledgebase/can-we-update-the-invoice-title-and-invoice-number/) - Once an invoice is approved, it cannot be edited. If you need to change the invoice title or number, you must delete the existing invoice and create a new one with the correct details. - [Can I Use VoPay for Some Properties and Worldline for Others?](https://support.mipropertyportal.com/knowledgebase/can-i-use-vopay-for-some-properties-and-worldline-for-others/) - No, it’s not possible to use both VoPay and Worldline for different properties under the same global account. Once you select either VoPay or Worldline as your online payment processor, that choice applies to all properties linked to your account. If you would like to switch from one payment processor to another, please submit a - [Online Payment Settings : Global Vs Property](https://support.mipropertyportal.com/knowledgebase/online-payment-settings-global-vs-property/) - When setting up online payments, you can choose how rent collections are deposited and managed. 1. Global Account All rent collections from all properties are deposited into a single bank account.💲 Monthly fee: $10 2. Property (Additional) Account Create separate payment accounts for each property, allowing you to collect multiple payments for multiple properties under - [How to Send Notice N1 Rent Increase](https://support.mipropertyportal.com/knowledgebase/how-to-send-notice-n1-rent-increase/) - 1. Once you're logged in, go to the Property Management dropdown menu and select Tenant 2. From the tenant list, click on the name of the tenant you want to send the N1 notice to 3. From the details page; click on Forms dropdown menu, then you'll see N1 - Notice to rent increase - [How to Delete Tenant Credit](https://support.mipropertyportal.com/knowledgebase/how-to-delete-tenant-credit/) - 1. After logging in, click on the Reports icon at the top middle of your screen. This will take you to the main reports section 2. Next, click on the Rental/Tenant tab to view all reports related to tenants and rental activities 3. From here, select Tenant Credit Liability Summary to open the report 4. - [How to Create a Commercial Unit](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-commercial-unit/) - 1. To create a commercial unit, you’ll first need to have a commercial property set up. First, go to the properties list dropdown. and click New Property2. Start by navigating to the Property List page. From there, you can either search for your commercial property using the search bar, or scroll through the list manually - [How to Disable ‘Auto Pay’ for Non Rental Invoices?](https://support.mipropertyportal.com/knowledgebase/how-to-disable-auto-pay-for-non-rental-invoices/) - [How to Download Mi Property Portal Mobile App](https://support.mipropertyportal.com/knowledgebase/how-to-download-mi-property-portal-mobile-app/) - You can use MiPropertyPortal's Mobile application across all your handheld devices and access your portal from anywhere around the world. Managing your properties are now at your fingertips. Tenants can also download the app to access all the functionalities for tenant portal. Just Click on the below icon 👇 [Please note our app on - [MiPropertyPortal Technical Webinar Introducing New Payment System and Custom Rental Application 2025](https://support.mipropertyportal.com/knowledgebase/mipropertyportal-technical-webinar-introducing-new-payment-system-and-custom-rental-application-2025/) - Watch MiPropertyPortal Technical Webinar Introducing New Payment System and Custom Rental Application 2025 - [How to Enable or Disable Vacant Property Listing](https://support.mipropertyportal.com/knowledgebase/how-to-enable-or-disable-vacant-property-listing/) - 1. Click on "Property Management" dropdown under "Administration" 2. Select "Properties" from the available options 3. Now, use the Search Property field at the top to find the property you want to manage 4. If the property’s Vacancy Listing button is set to On, that means the listing is currently enabled 5. Click on the - [How to View Bambora Online Payment Processing Fees Report?](https://support.mipropertyportal.com/knowledgebase/how-to-view-bambora-processing-report/) - 1. Click your user email dropdown in the top-right corner, then select Subscriptions from the menu 2. On the Subscriptions Summary page, click Bambora you’ll find it near the top right, just beneath your user email dropdown 3. From these two dropdown menus, select your desired month and year to filter the data accordingly 4. - [Payment Processing Cutoff Times: Easy Guide](https://support.mipropertyportal.com/knowledgebase/payment-processing-cutoff-times-easy-guide/) - Mi Property Portal provides a robust and flexible payment processing platform that allows you to collect and send payments from any Canadian bank using Interac e-Transfer, Electronic Fund Transfer (EFT) or Pre-Authorized Debit (PAD), and Credit Card. Here’s a simple breakdown of when money actually moves – and how long you should expect each method - [How to View Tenant Invoice Payment Report](https://support.mipropertyportal.com/knowledgebase/how-to-view-tenant-invoice-payment-report/) - 1. Click on the report icon 2. Search a report 3. Click "Owner" 4. Click "Owner Prepayment Summary" 5. Click Owner Prepayment Summary - [How to View Owner Prepayment Report](https://support.mipropertyportal.com/knowledgebase/how-to-view-owner-prepayment-report/) - 1. Click here 2. Search a report 3. Click "Owner" 4. Click "Owner Prepayment Summary" 5. Click "Reports / Owner Prepayment Summary" - [How to View Vendor Advanced Payment Report](https://support.mipropertyportal.com/knowledgebase/how-to-view-vendor-advanced-payment-report/) - 1. Click on the report icon 2. Search a report 3. Click "Vendor/Other" 4. Click "Vendor Credit/Advance Payment Summary" 5. Click clear filter - [How to Apply For VoPay Merchant Account](https://support.mipropertyportal.com/knowledgebase/how-to-apply-for-vopay-merchant-account/) - 1. Log into the Portal 2. Navigate To Online Payment Settings 3. This is where to configure payment options and prepare to apply for a merchant account 4. To collect payments for all your rentals, apply for a global merchant ID through the global settings option 5. You can choose how to collect payments. - [How to View Bulk Payment History Report](https://support.mipropertyportal.com/knowledgebase/how-to-view-bulk-payment-history-report/) - 1. Click on report icon 2. Search a report 3. Click "Vendor/Other" 4. Click "Bulk Payment History" 5. Click "CLEAR FILTER" - [Relationship between Property, Rental Type and Unit](https://support.mipropertyportal.com/knowledgebase/relationship-between-property-rental-type-and-unit/) - 1. What is a Property? 2. What is a Rental Listing? 3. What is a Unit? 4. How they Relate 5. Purpose of Rental listing 6. Quick Recap - [How to Preview Custom Rent Application (Temporary)](https://support.mipropertyportal.com/knowledgebase/how-to-preview-custom-rent-application-temporary/) - [How to Create a task from an Inspection (inspection details view) & Assign it to a Internal Team member?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-task-from-an-inspection-inspection-details-view-assign-it-to-a-internal-team-member/) - 1. From the Action menu, select the View Details option 2. From the Action menu, select the View Details option 3. Under the Inspection/Details section, click the plus Task icon to create a new task 4. Click "Create a New Task" 5. To finalize the task, click Submit and complete the process - [How to Find shared Asset Information in the Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-find-shared-asset-information-in-the-tenant-portal/) - 1. Ask the tenants to log into the Tenant Portal. Once logged in, On the Dashboard you can see, there are several icons 2. Asked the tenants to click on Shared Info with Information Icon on the left navigation 3. Click "Shared Info" 4. Click "Drag a column header here to group its column" - [Cut off time to submit an EFT Payment (VoPay)](https://support.mipropertyportal.com/knowledgebase/cut-off-time-to-submit-an-eft-payment-vopay/) - Cut off time to submit an EFT Payment (VoPay) - [Cut off time to submit an EFT Payment (Bambora)](https://support.mipropertyportal.com/knowledgebase/cut-off-time-to-submit-an-eft-payment-bambora/) - The cutoff time for EFT payment is 11:30 AM EST every day. After this hour, the payment will be submitted the following business day. The system stage all the auto payments one day before the actual payment due date and submits it to Bambora at 11:30 AM EST. Bambora processes the transaction on the actual payment due date. IMPORTANT REMINDER: Maybe you would - [How to Add New Management Fee Setting to a Property with Existing settings](https://support.mipropertyportal.com/knowledgebase/how-to-add-new-management-fee-setting-to-a-property-with-existing-settings/) - 1. Log Into Property Portal 2. Access Management Fee Settings 3. Select Property for Settings 4. Choose Specific Property 5. Initiate New Settings Creation 6. Click New Settings Button 7. Enter Title for New Settings 8. Specify Starting Cycle Month 9. Choose Starting Month for Cycle 10. System Auto-Selects Next Month 11. Confirm Starting Month - [How to Customize the Rental Application Form](https://support.mipropertyportal.com/knowledgebase/how-to-customize-the-rental-application-form/) - 1. Click on the gear icon to open the settings drop-down menu 2. Click "Rent Application Settings" 3. Once redirected to this page, begin customizing the Rental Application 4. Form Section Tabs—the tabs for each section of the Form 5. Click on section title to rename (e.g., Personal Information) 6. Non-toggleable and certain fields - [Lease Management System Overview](https://support.mipropertyportal.com/knowledgebase/lease-management-system-overview/) - 1. The lease process starts when someone applies for a unit through the online rental application form 2. If approved, a lease can be created directly from the Prospect Details page 3. Creating a lease is simple because the system automatically pulls in property details, unit information, and tenant information 4. Tenant Information 5. Next, - [How to Send Announcement to Tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-send-announcement-to-tenants/) - 1. First click on Property Management dropdown, then Select Announcement 2. Click on Tenant Announcement located at the top-right corner of the screen 3. Select the property and tenant from the dropdown menu 4. Choose the posting date and expiry date for the announcement. If you’d like to schedule it for the future, simply select - [How to Create Bill from Vendor List](https://support.mipropertyportal.com/knowledgebase/how-to-create-bill-from-vendor-list/) - 1. From the left-hand navigation menu, open the 'Property Management' dropdown, then click on 'Vendors' 2. Click the 'Create Bill' icon located in the 'Action' column next to your selected vendor 3. Enter the relevant details in the Property, Unit field. The vendor will already be pre-selected during bill creation 4. Complete the 'Title & - [How to Bulk Print Cheques](https://support.mipropertyportal.com/knowledgebase/how-to-bulk-print-cheques/) - 1. Start by going to Accounting & Reports, then select Banking from the dropdown menu 2. Next, click on Cheque Printing from the 'Banking' dropdown menu 3. Then, click on New Cheque Print to start creating a new cheque 4. You can order from our cheque print partner by clicking on ORDER CHEQUE HERE 5. - [How to Adjust a Vendor Bill from Vendor Credit](https://support.mipropertyportal.com/knowledgebase/how-to-adjust-a-vendor-bill-from-vendor-credit-2/) - 1. First, click the Accounting dropdown menu, then select Bills from the list 2. Select the unpaid bill, then click on “View Details” located in the “Action” column 3. Click the More Actions dropdown located on the right side of the screen, then select Adjust Payment from Vendor Credit 4. Once the pop-up appears, click - [How to Log a Vendor Credit or an Advance Payment](https://support.mipropertyportal.com/knowledgebase/how-to-log-vendor-credit-or-advance-payment/) - 1. From the left-hand navigation menu, open the 'Property Management' dropdown, then click on 'Vendors' 2. Click the vendor's name under the Name column, or click the View Details icon in the Action column 3. Once you are on the Vendor Details page, navigate to the Vendor Credit/Advance Payment section on the right side of - [How to Download Vendor List in Excel](https://support.mipropertyportal.com/knowledgebase/how-to-download-vendor-list-in-excel/) - 1. From the left-hand navigation menu, open the Property Management dropdown, then click on Vendors 2. Click on Excel Export on the center middle right side of the screen to download the list - [How to Filter Vendors by their Status](https://support.mipropertyportal.com/knowledgebase/how-to-filter-vendors-by-their-status/) - 1. From the left-hand navigation menu, open the Property Management dropdown, then click on Vendors 2. Once you’re on the Vendor’s List page, click the downward arrow in the Status column 3. Click on Inactive to display the full list of inactive vendors 4. Click on active to display the full list of active vendors - [How to Deactivate a Vendor](https://support.mipropertyportal.com/knowledgebase/how-to-deactivate-a-vendor/) - 1. From the left-hand navigation menu, open the Property Management dropdown, then click on Vendors 2. Ensure the correct vendor details are displayed for deactivation 3. Click on View Details in the Action column for the selected vendor 4. Click the Other Action dropdown located on the right side of the screen 5. Click on - [How to Approve a Vendor](https://support.mipropertyportal.com/knowledgebase/how-to-approve-a-vendor/) - 1. From the left-hand navigation menu, open the 'Property Management' dropdown, then click on 'Vendors' 2. Locate the column header for Vendor approval status 3. Select a vendor with a status marked as 'Not Approved' 4. Click the 'Edit' icon located in the Action menu on the right-hand side of the screen, near the - [How to Check if a Vendor is Approved or not](https://support.mipropertyportal.com/knowledgebase/how-to-check-if-a-vendor-is-approved-or-not/) - 1. From the left-hand navigation menu, open the 'Property Management' dropdown, then click on Vendors 2. Choose the Vendor / List tab 3. On the 'Vendor' list page, the approval status for each vendor is displayed in the first column 4. Click on the designated area 5. Proceed by clicking on the specified location - [How to Add Multiple Parking spots for already Lease Created Tenants](https://support.mipropertyportal.com/knowledgebase/how-to-add-multiple-parking-spots-for-already-lease-created-tenants/) - 1. Click on tenant management drop-down, then select tenant 2. Search for the tenant by entering their details in the Search field on the Tenant/List page. Then, click on the tenant’s name to navigate to the Tenant Details page 3. Click the ADD icon located next to the CAR icon on the left-middle side of - [How to Activate & Deactivate NSF Invoice through Tenant Management](https://support.mipropertyportal.com/knowledgebase/how-to-turn-on-and-off-nsf-invoice/) - 1. Click on tenant management drop-down, then select tenant 2. Click on the "Action" dropdown located at the top right of the screen, next to the "Invoice" section. Then, select "Edit Tenant Info" from the menu 3. Our system automatically generates an NSF invoice when activated, specifically in cases where a tenant’s EFT (Bank Payment) - [How to Add a Pet Deposit](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-pet-deposit/) - 1. Search for the tenant by entering their details in the "Search" field on the "Tenant/List" page 2. Search for the tenant by entering their details in the "Search" field on the "Tenant/List" page 3. Once you are on the "Tenant Details" page, scroll down and click on "Pet Deposit" 4. A pop-up window will - [How to Apply Rent Discount on Invoice](https://support.mipropertyportal.com/knowledgebase/how-to-apply-rent-discount-on-invoice-2/) - 1. In the dropdown menu, select the 'Invoice' option to proceed to your list of invoices 2. Scroll through your invoices or use the search tool to find the specific invoice you want to apply the discount to 3. From the 'Bulk Actions' dropdown, select 'Apply Rent Discount' 4. A pop-up will appear asking you - [How to Edit Tenant Details](https://support.mipropertyportal.com/knowledgebase/how-to-edit-tenant-details/) - 1. Click on Tenant Management dropdown under Administration2. Click on Tenant under Tenant Management dropdown 3. Navigate to the Tenant Details page by clicking on the tenant's name 4. click on the dropdown menu labeled Action located on the right side of the screen 5. Click "Edit Tenant Info" 6. You have the option to - [How to Delete a Tenant](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-tenant/) - 1. Click on Tenant Management dropdown then select tenant 2. Click on the View Details option for the tenant you wish to delete 3. Once on the Tenant Details page, click the Action dropdown located on the far right side of the screen 4. Click "Delete Tenant" 5. Click on the Yes, Delete option to - [How to Create a Tenant for a Commercial Unit](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-tenant-for-a-commercial-unit/) - 1. First click on Tenant Management dropdown, then Select Tenant2. In the first scenario, when you click on Add New Tenant, a pop-up will appear with three available options3. click on Commercial Tenant4. The other scenario is when you click on "Add New Tenant" dropdown on the top right corner of the screen5. The other - [How to Configure CAM Calculation for a Property](https://support.mipropertyportal.com/knowledgebase/how-to-configure-cam-calculation-for-a-property/) - 1. CAM Calculation 2. How it works 3. Why it matters 4. There are two ways to configure CAM settings. The first way is to click on the Property Management dropdown and select Property 5. Select a commercial property, then open the dropdown and click 'Edit 6. The another way is to create a new - [How to Check Cam Reconciliation Report](https://support.mipropertyportal.com/knowledgebase/how-to-check-cam-reconciliation-report/) - 1. After logging in, Go to Accounting under ACCOUNTING & REPORTS2. Click on Invoice3. Click on - Other Action Dropdown4. Click on Annual CAM5. Select the year from the dropdown6. Select the property from the dropdown7. Tick mark the - Display CAM Calculation Breakdown box8. Click on View Report to finish up9. Drag column headers - [How to Enable Rental Tax for Commercial Property](https://support.mipropertyportal.com/knowledgebase/how-to-enable-rental-tax-for-commercial-property/) - 1. Click "Property Management2. Click "Properties3. Click "Other Action4. Click "Enable Rental Tax5. locate the property for which you want to enable the rental tab6. First, check the box on the left side of the Commercial Propert7. Select the appropriate tax based on the province where the property is located by clicking on the tax - [How to Enable Tax Calculation for a Unit](https://support.mipropertyportal.com/knowledgebase/how-to-enable-tax-calculation-for-a-unit/) - 1. Click "Property Management" 2. Click "Properties" 3. Click on dropdown menu 4. Once you've selected a specific property, click on the 'More Actions' dropdown menu. Click on the 'Manage Units' option 5. Then, click on the 'Pencil/Edit' icon next to the property unit type 6. On the 'Unit Information' page, scroll down 7. Make - [How to add a Commercial Property](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-commercial-property/) - 1. To start creating a property, go to the properties list. and click New Property2. First, give a meaningful name for your property3. Now, in the Search Address field, start typing the address4. Simply, select the address you are looking for5. Select a property photo from your computer and upload it to the system6. Scroll - [Subscription Policy Overview](https://support.mipropertyportal.com/knowledgebase/subscription-policy-overview/) - 1. New Users Policy 2. Monthly Subscribers Policy - [How Commercial Property Management Works](https://support.mipropertyportal.com/knowledgebase/how-commercial-property-management-works/) - 1. Residential Property Management 2. Commercial Property Management: Rent & Sales Tax 3. Commercial Property Management: Extra Charges (CAM & TMI) 4. So to sum it up: residential rent has no tax, while commercial rent usually includes sales tax. And in commercial, you may also need to collect CAM or TMI charges depending on the - [How to Configure Bill Settings for a Property](https://support.mipropertyportal.com/knowledgebase/how-to-configure-bill-settings-for-a-property/) - This guide explains how to configure bill settings for a property in the portal. 1. Select "Properties" from under "Property Management" dropdown 2. Click on the "Property Name" to get into the "Property Details" page 3. Click on the "More Action" dropdown to view the options 4. Select "Edit" 5. Scroll Down 6. Click - [How to Configure Invoice Settings for a Property](https://support.mipropertyportal.com/knowledgebase/how-to-configure-invoice-settings-for-a-property/) - This guide explains how to configure invoice settings for a property in the portal. 1. Select "Properties" from under "Property Management" dropdown 2. Click on the "Property Name" to get into the "Property Details" page 3. Click on the "More Action" dropdown to view the options 4. Select "Edit" 5. Scroll Down 6. Click - [How do I Access the Inspection Report within the tenant management section?](https://support.mipropertyportal.com/knowledgebase/how-do-i-access-the-inspection-report-within-the-tenant-management-section/) - 1. First, In the Tenant Management menu, you'll see a "Tenant" option. Go ahead and click on that 2. Search for the tenant by entering their details into the Search field on the Tenant List page 3. To view more information, click on the tenant’s name to navigate to the Tenant Details page 4. After - [How to Assign a service request Task to a Vendor?](https://support.mipropertyportal.com/knowledgebase/how-to-assign-a-service-request-task-to-a-vendor/) - 1. Click Tenant Management under Administration, then select Service Requests 2. Find the request needing approval and click on the reference number 3. On the Service Request Details page, click Assign Vendor 4. To assign the Service Request to a Vendor, choose "Create Work Order 5. Select the vendor you want to assign 6. Let’s - [How to Send SMS to Vendors?](https://support.mipropertyportal.com/knowledgebase/how-to-send-sms-to-vendors/) - 1. In the left navigation panel, go to 'Administration,' then click on the 'Property Management' dropdown. From there, select 'Vendors' 2. Inside the 'Vendor List' section, select the vendor you’d like to view 3. On the right side of the screen, open the 'Other Action' dropdown and select 'Send SMS' 4. Make sure the - [How to Add an Operating Account](https://support.mipropertyportal.com/knowledgebase/how-to-add-an-operating-account/) - 1. What is an Operating Account? 2. Select "Properties" from under "Property Management" dropdown 3. Select a property to get into the property details page 4. Click "More Actions" 5. Click "Edit" 6. Scroll down 7. "Operating Account" section 8. View options : either "Add New Account" or "Add from Existing" accounts 9. Click - [How to Communicate with Tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-communicate-with-tenants/) - 1. Go to tenant under tenant management dropdown 2. Click on the specific tenant that you want to communicate 3. On the top right side of the corner, you'll see there is to communication method available. SMS & Email 4. Click on the SMS icon to go to the communicate page 5. Initiate an SMS - [How to Update Phone Number & Email Address for a Property](https://support.mipropertyportal.com/knowledgebase/how-to-update-phone-number-email-address-for-a-property/) - Learn how to update the phone number and email address for a property in your portal 1. Select the "Property Management" dropdown located in the left navigation panel 2. Click "Properties" 3. Select the specific property to edit its information 4. Click "More Actions" 5. Click "Edit" 6. Replace the Contact Number 7. Replace - [How to Create a Commercial Property?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-commercial-property/) - 1. To start creating a property, go to the properties list. and click New Property 2. First, give a meaningful name for your property 3. Now, in the Search Address field, start typing the address 4. Simply, select the address you are looking for 5. Select a property photo from your computer and upload it - [How to Cancel Subscription?](https://support.mipropertyportal.com/knowledgebase/how-to-cancel-subscription/) - Learn how to efficiently cancel your subscription within the platform 1. Click on User Email dropdown 2. Select "Subscriptions" 3. Initiate the cancellation process by selecting the 'UNSUBSCRIBE' button 4. Confirm "Yes, Unsubscribe" or "Cancel" This guide walked you through how to initiate a cancellation, including how to abort the process and exit the - [How to View Subscription Invoices](https://support.mipropertyportal.com/knowledgebase/how-to-view-subscription-invoices/) - This guide explains how to view subscription invoices in the admin portal 1. Click on User Email dropdown 3. Select "Subscriptions" from the menu 4. On the subscription summary or detail page, scroll down to find more options 5. Click on "View Subscription Payments" to proceed 6. Review all the subscription-related invoices that appear on - [How to Subscribe to Mi Property Portal](https://support.mipropertyportal.com/knowledgebase/how-to-subscribe-to-mi-property-portal/) - Learn how to subscribe to Mi Property Portal with this quick tutorial. 1. Click on the User Email Dropdown 2. Click "Subscriptions" 3. View Sample Subscription Charge Info 4. Input Card Details Properly and Click on "Subscribe" - [How Tenant can Save a Payment Profile?](https://support.mipropertyportal.com/knowledgebase/how-a-tenant-can-save-a-bank-profile/) - 1. Tip - MIPP allows two types of payment. 2. click on the "Payment" icon positioned next to the "Spanner" icon at the top of your screen 3. Select "View EFT Profile" under the "Payment Profile" section 4. Provide essential information 5. Check the Auto Pay box to authorize automatic payments by your property manager - [How to Adjust Invoice from Tenant Deposit?](https://support.mipropertyportal.com/knowledgebase/how-to-adjust-invoice-from-tenant-deposit/) - 1. Select 'Tenant' from the options available in the dropdown menu 2. Now, locate the tenant whose details you’d like to adjust. Click on their name to open the Tenant Details page 3. Scroll down to the Finance section 4. On the top of the right side click on more action dropdown 5. You - [How to Delete an Inspection?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-an-inspection/) - In this video we will show you how to delete an inspection. So, let's get started. 1. Under the Property Management dropdown, click on "Inspections" 2. In the search field at the top, begin typing to search for or select the desired inspection that needs to be deleted 3. Click on the Trash icon - [How to Create Move-in or Move-out Inspection?](https://support.mipropertyportal.com/knowledgebase/how-to-create-move-in-or-move-out-inspection/) - This guide will walk you through the process of creating a move-in or move-out inspection using Mipropertyportal 1. Under the Property Management dropdown, select Inspections 2. Click on plus New Inspection button on the left under Inspection/List header 3. Click on Move-In/Move-Out 4. Complete all fields under Confirm Property, Unit, and Tenant to proceed 5. - [How to Create "Other" type of Inspection?](https://support.mipropertyportal.com/knowledgebase/how-to-create-other-type-of-inspection/) - Go to manage.mipropertyportal.com 1. Under the Property Management dropdown, select Inspections 2. Click on plus New Inspection button on the left under Inspection/List header 3. Choose "Other Inspection" 4. In Step 1: Property & Template Selection, complete all fields under the following sections: Confirm Property, Select a Unit (if applicable), Select Inspection Template, and - [How to Add or Update Credit Card for Subscription](https://support.mipropertyportal.com/knowledgebase/how-to-add-or-update-credit-card-for-subscription/) - Learn how to add or update your credit card information for your subscription, quickly and securely. Go to manage.mipropertyportal.com 1. Introduction This guide provides clear steps to manage your payment details within your account settings. 2. Click on the user email dropdown Click on the user email dropdown to access your profile settings. 3. Click - [How to Refund a Tenant Deposit?](https://support.mipropertyportal.com/knowledgebase/how-to-refund-a-tenant-deposit/) - 1. Click on the “Tenant Management” dropdown 2. click on “Tenant” 3. Click on a Tenant to open the "Tenant/ Details" page 4. On the Tenant/Details page, scroll down until you reach the “Deposit” section 5. In the “Rental Deposit” subsection, click on the “Returned” button 6. Next, select the transaction date for the deposit - [How to Generate an Expense by Property Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-expense-by-property-report/) - 1. go to manage.mipropertyportal.com and login to the admin portal using your login credential 2. This is all about your account dashboard 3. First, click on 'Reports' on the top of your dashboard 4. Next, click on the 'Income/Expense' tab to access the detailed financial activities of your properties 5. Here, you'll find the option - [How to add additional terms and conditions or addendum in a lease?](https://support.mipropertyportal.com/knowledgebase/how-to-add-additional-terms-and-conditions-in-a-lease/) - To add additional terms and conditions or addendum to a lease, you must first upload them to the system. Follow this guide to upload terms and conditions: How to Upload Additional Terms and Conditions Once your terms and conditions have been uploaded to the portal, you can add them to a lease during the lease - [How to do Account Reconciliation](https://support.mipropertyportal.com/knowledgebase/how-to-do-account-reconciliation/) - 1. Click on "Accounting" on the left sidebar of the Dashboard 2. Scroll down to the "Banking" dropdown 3. and click on Reconciliation to open the tool 4. Next, click on Select an Account to choose the account you want to reconcile 5. For this example, we are selecting the RBC Chequing Account 6. Click - [How to deduct Due Amount from Owner Credit?](https://support.mipropertyportal.com/knowledgebase/how-to-deduct-due-amount-from-owner-credit/) - 1. Click here 2. Select the Owner Payout option 3. Ener your portfolio & property data, Then click on "LOAD DATA" 4. Once you're in the Payment Receivable section under the Owner Payout/List section click on the dropdown 5. Click "Deduct Due Amount From Owner Credit" 6. Specify the transaction date 7. Click "Yes, Submit" - [How to Add a Vendor? (step by step)](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-vendor-step-by-step/) - 1. After logging in, From Property Management dropdown menu, click Vendors to go to the vendor management section 2. In the Vendor Management section, click the Add New Vendor button 3. You’ll need to provide some basic information about the vendor, such as their name and contact details 4. Next, add the bank account holder - [How to create a deposit slip for a tenant with multiple invoices?](https://support.mipropertyportal.com/knowledgebase/how-to-make-a-bulk-split-payment-for-tenant-invoice/) - 1. How would you apply a single cheque for more than one invoice payment? This tutorial will show you how to do that 2. Navigate to the Accounting section 3. Expand "Banking" 4. Click "Deposit Slip" 5. Create a new Deposit Slip 6. Choose the option for splitting payments 7. Select the bank account where - [How to Update Business Profile, Customize Login Page and Upload Logo?](https://support.mipropertyportal.com/knowledgebase/how-to-update-business-profile-and-logo/) - 1. After logging in to the portal, Click the User Email Dropdown and select "Business Profile" to open the Business Profile page 2. On the Business Profile setup page, you’ll notice: Business Profile, Custom Login Page, Logo, and API Keys tabs 3. Fill out the information on the "Business Info" section 4. And on - [How to Add a New Property?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-new-property/) - 1. Click on this "New Property" icon 2. Fill out the details required in this section 3. Start typing the address here 4. Select the address from the recommended options 5. Once done selecting, the empty fields will be populated automatically 6. Fill out the details required in this section 7. Click on this box - [Lease Management Overview](https://support.mipropertyportal.com/knowledgebase/lease-management-overview/) - [How MiPropertyPortal Online Payment Process Setup Flow Works?](https://support.mipropertyportal.com/knowledgebase/how-the-online-payment-process-works/) - MiPropertyPortal has integrated with Worldline (formerly known as Bambora), a reputable and publicly traded payment processing vendor, to streamline your payment processes. This guide will walk you through the types of payments you can process, the associated fees, and how the system works. Types of Payments You can process the following types of payments through - [How to link multiple prospects?](https://support.mipropertyportal.com/knowledgebase/how-to-link-multiple-prospects/) - You can connect several prospects together, designating one as the primary prospect. The other prospects will then be linked to this primary record. This connection facilitates the management of group leases and enables the identification of the primary tenant. How Prospect Linking Works Primary Prospect: One prospect is set as the main contact. Linked Prospects: Additional prospects - [How to delete an owner payout?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-an-owner-payout-2/) - What if you need to delete an owner payout once it says it’s been paid? Is it possible to do that in the portal? The answer is ‘Yes’. NOTE: At this moment, there is NO option to delete an owner payout payment from the list. A workaround is to regenerate the management fee invoice and - [How to Send Different LTB/RTB Notices to Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-send-different-ltb-or-rtb-notices-to-tenant/) - 1. Click "Tenant Management" 2. Click "Tenant" 3. Search or select the tenant and click on the drop-down icon under the form column 4. Select any form from the dropdown list 5. After clicking on a form, you will be redirected to the Form "Edit" Page 6. Select the "Termination Date." 7. Tick the "Reason" - [How to Schedule a Showing of the Property?](https://support.mipropertyportal.com/knowledgebase/how-to-schedule-a-showing-of-property/) - 1. Log in to the Mi Property Portal Admin dashboard, then click the right-facing arrow in the Calendar section to expand it 2. Click on "Add New Event" located on the left side of the Calendar Page 3. In the event creation form, click on the "Notification" dropdown menu 4. From the dropdown menu, select - [How to Edit/Update Prospective Tenant Details?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-or-update-a-prospective-tenant-details/) - 1. Click on "Prospective Tenants" to access the list of potential tenants 2. You'll be directed to the "Prospect/List" page, where you can see all the prospective tenants 3. To edit a tenant's details, find them on the list and click on their specific name 4. To edit a tenant's details, find them on the - [How to Add a Prospect Manually?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-prospect-manually/) - Now, in this video I'm excited to show you How to Add a Prospect Manually. Go to manage.mipropertyportal.com 1. Click on "Prospective Tenants" under "Sales & Marketing" from the left navigation 2. Click on "Add New Prospect" 3. Fill out all the required information on the Prospect Profile form 4. Click on "Next" to - [How to start a Tenant Background Check?](https://support.mipropertyportal.com/knowledgebase/how-to-start-a-tenant-background-check/) - 1. Click "Prospective Tenants" 2. Select a prospect's name to open the Details page 3. Click "Send Screening Request" 4. Click "New Screening Request" 5. You have two options: invite the tenant to provide the missing information or enter it yourself. Click on the Send Invitation option to proceed. 6. Either way, when you proceed - [How to Transfer Tenant Credit to Tenant Deposit?](https://support.mipropertyportal.com/knowledgebase/how-to-transfer-tenant-credit-with-an-option-to-choose-the-deposit-account/) - 1. Click "Tenant Management" 2. Click "Tenant" 3. Click on a specific tenant and click on the name to access their profile 4. Click "Finance 5. Click "TRANSFER" 6. Choose the Deposit you want to Transfer Credit to from the three options provided 7. Click "Submit" - [How to Create a Service Request from the Admin Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-service-request-from-the-admin-portal/) - 1. Within the "Tenant Management" dropdown, Click Service Request to go to the Service Request list 2. let's locate the More Actions drop-down menu. You'll find it on the far right, under the user email column 3. Once you've spotted it, click on the drop-down menu and select New Service Request to get started 4. - [How to pay the owner payout dues?](https://support.mipropertyportal.com/knowledgebase/how-to-pay-the-owner-payout-dues/) - 1. Click on the Accounting dropdown from the left navigation menu and then select Owner Payout 2. Now, click on the dropdown beside the Action button from here 3. Initiate a search for Management Fee or Payout 4. Choose a specific property from the property dropdown 5. Then Select the date range from the period - [How to Manually Create Owner Payout Item?](https://support.mipropertyportal.com/knowledgebase/how-to-manually-create-owner-payout-item/) - 1. Click on the Accounting dropdown from the left navigation menu and then select Owner Payout 2. Now, click on the dropdown beside the Action button from here 3. Initiate a search for Management Fee or Payout 4. Choose a specific property from the property dropdown 5. Then Select the date range from the period - [How to Create a Budget?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-budget/) - 1. From the dashboard, navigate to the left menu, click on the "Accounting" dropdown under "Accounting & Reports" and select "Budgeting 2. You'll be redirected to the Budgeting list view page. From there, click on the "Add New Budget" button at the top 3. Start by giving your budget a title. Next, choose the - [How to Delete a Bill Payment?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-bill-payment/) - 1. Simply, go to the Accounting dropdown, under Accounting & Reports and click on Bill 2. This is your Bill Management Dashboard, where all the bills you created earlier will appear 3. Next to each bill, you'll see several icons. Simply click on the trash icon to delete a bill 4. Click on the "Yes, - [How to Invite Owner to Join Owner Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-invite-owner-to-join-owner-portal/) - 1. Click "Property Management" 2. Select 'Owners' from the dropdown menu to proceed. 3. Now, Click to open up the profile of the specific owner you're eager to invite into the portal. 4. With the owner's profile open, click 'Send Invite. 5. Confirm your action by clicking on "Yes, Send Invite" to initiate the process. - [How to Manage Admin Access, Change Permissions & Assign Roles](https://support.mipropertyportal.com/knowledgebase/how-to-change-admin-permission/) - 1. So, here we see the dashboard 2. Click "Manage Admin Access" 3. Click "Admin / List of admin who are currently registered" 4. Click "Did you know, there are three admin types? Click to view details" 5. Here you can learn about the three types of admins in our portal, along with their - [How to Record a Bill Payment?](https://support.mipropertyportal.com/knowledgebase/how-to-record-a-bill-payment/) - 1. Types of Recording Bill Payments 2. First step, from the left navigation menu, go to the Accounting & Reports section, click on the Accounting dropdown, and then select Bill to access the list of all created bills 3. Now that we're on the Bill List View page, let's focus on the highlighted bill below. - [How to Create a Bill?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-bill/) - 1. First, head over to the 'Accounting & Reports' section. In the accounting dropdown, you'll see 'Bills'—click on that 2. And, you are in! This is the bills list view page. Just click the Create New Bill button, at the top 3. Now, just select the property, unit, and the vendor you're paying from the - [How to Add an Owner?](https://support.mipropertyportal.com/knowledgebase/how-to-add-an-owner/) - 1. Click "Property Management" 2. Select the "Owners" option from the dropdown menu 3. Click on the "Add New Owner" button to initiate the process 4. In the "Email (not provided)" field, enter the owner's email address 5. Click the "Continue" button to proceed 6. Fill out the "Primary Contact" fields with the owner's information - [How to Split Rent Among Multiple Tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-split-rent-among-multiple-tenants/) - 1. Go to the Tenant section under Tenant Management in the dropdown menu 2. On the Tenant List page, search for the primary tenant or select one from the list 3. Open the primary tenant’s Details page for the specific unit. You can split the total rent among multiple tenants living in the same unit. - [How can I Activate automatic rental invoice generation for both property and tenant?](https://support.mipropertyportal.com/knowledgebase/how-can-i-activate-automatic-rental-invoice-generation-for-both-property-and-tenant/) - [How to Sign-up and Create a Strong Password](https://support.mipropertyportal.com/knowledgebase/how-to-sign-up-on-mipropertyportal-and-how-to-create-a-strong-password-2/) - If you or your team members have signed up for the trial account, skip this step. 1. Click this link https://manage.mipropertyportal.com/signup/create 2. As you can see, you will be redirected to this signup page. 3. Provide a valid email address. If available, it is recommended that you use your business email here. Just to let - [How to add Owner Bank Account?](https://support.mipropertyportal.com/knowledgebase/how-to-add-owner-bank-account/) - This tutorial will discuss adding bank account information to an owner profile. 1. pre-requisites Before you start adding an owner's bank account, there are a few steps you need to follow: 1. You must have a merchant ID through our payment processor, World line. 2. You will need the owner's bank account details. Such as - [How to Record Individual Invoices Payment in Bulk?](https://support.mipropertyportal.com/knowledgebase/how-to-record-individual-invoices-payment-in-bulk/) - 1. click on the Accounting dropdown, and then select Invoices 2. Now, click on the dropdown, beside the Other Action button, located at the top right corner of the screen 3. Select the Bulk Payment Individual Invoice option, from the dropdown menu 4. Select one or multiple properties from the dropdown, then do the same - [How to Create a Work Order or Purchase Order from Service Request?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-work-order-or-purchase-order-from-service-request/) - 1. Click Tenant Management under Administration, then select Service Requests 2. Find the request needing approval and click on the reference number 3. Within the Service Request/Details page, click on "Assign Vendor" 4. To assign the Service Request to a Vendor, choose "Create Work Order." 5. Fill in all necessary fields accurately for the - [Property Inspection System - Overview](https://support.mipropertyportal.com/knowledgebase/property-inspection-system-overview/) - Mi Property Portal offers a highly detailed property inspection system. In this quick video, I’ll walk you through an overview of how it works. Let’s dive in! 1. Two inspection types are available: Move-in/Move-out and Other Inspection. The Other Inspection type allows for conducting any type of inspection as needed 2. About Move-in/Move-out Inspection - [How to Create a Bill or Invoice from Service Request?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-bill-or-invoice-from-service-request/) - 1. Click on "Service Request" under "Tenant Management" dropdown 2. Find the specific service request you’re working with, then click on the "View Details" icon 3. Click on the "More Action" dropdown 4. Choose either "Create Bill" or "Create Invoice." Let's create a bill for this one 5. The property, unit, and vendor details - [How to Edit a Vendor?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-a-vendor/) - 1. Open the Property Management menu from the left navigation. Select Vendors from the list 2. Click the pencil icon in the Action column next to the vendor you want to update 3. Under the Profile section, update the necessary fields 4. Click Update to save your changes 5. If needed, update the fields under - [Vendor Management Overview](https://support.mipropertyportal.com/knowledgebase/vendor-management-overview/) - 1. Go to the Vendor section under Property Management in the dropdown menu 2. Use the search box to find a specific vendor or select one from the list view 3. Customize or filter vendors using the table options 4. From the Action tab, you can edit, create a bill, or view details for each - [How to Upload Lease Addendum for Additional Terms?](https://support.mipropertyportal.com/knowledgebase/how-to-upload-lease-addendum-for-additional-terms/) - Mi Property Portal allows uploading many terms and conditions on the portal. You can upload an unlimited number of documents. However, only three(3) pre-loaded terms and conditions can be attached to a lease document. Here are some facts about the uploaded file: It must be a PDF file. There is no limit on the number of pages in that - [How to Collect Guarantor Signature?](https://support.mipropertyportal.com/knowledgebase/how-to-collect-guarantor-signature/) - 1. Click on "Prospective Tenants" under "Sales & Marketing" 2. Upon clicking, you will be redirected to the "Prospect / List" page 3. Search for the tenant you are working with and select "New Prospect" 4. To access the Guarantor Info section, scroll down on the left side of the User Profile Basic Information 5. - [How to Collect More Information about a Guarantor?](https://support.mipropertyportal.com/knowledgebase/how-to-collect-more-information-about-a-guarantor/) - 1. Click on "Prospective Tenants" section under "Sales & Marketing" 2. Once there, you will be redirected to the Prospect / List page, where you can begin your search for the relevant tenant 3. Find the tenant you're working with and select 'New Prospect' under the Status column to proceed 4. Scroll down on the - [How to Show or Hide Tenant Information from a Vendor?](https://support.mipropertyportal.com/knowledgebase/how-to-show-or-hide-tenant-information-from-a-vendor/) - In this video, I will guide you through the process of showing or hiding tenant information from a vendor. Let's get started. 1. Select 'Work Order' from the "Tenant Management" dropdown menu 2. Locate a work order to update. Click on the work order unique code to open it 3. Click on "More Action" - [Is there a Charge for Inactive Units?](https://support.mipropertyportal.com/knowledgebase/is-there-a-charge-for-inactive-units/) - 1. The Answer is NO. My Property Portal doesn’t charge any additional payment for inactive units - [How to Create a Purchase Order?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-purchase-order/) - In this video, I'll guide you on how to create a purchase order. 1. Click on "Tenant Management" dropdown and select "Purchase Order" 2. Click on "More Action" dropdown 3. Click on "New Purchase Order" 4. Select "Property", "Service Requests" and "Work Order" from the respective dropdowns 5. Click on "Submit" 6. The Purchase - [How to Generate an Aged Payables (Vendor) Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-aged-payables-vendor-report/) - 1. Go to Reports under ACCOUNTING & REPORTS on the Left Navigation 2. click on Aged Payables under Financial tab 3. Complete the field under Select Property by choosing or selecting the specific property 4. Complete the field under Select Vendor by choosing or selecting the specific vendor 5. Choose the date under date field - [How to Create a Summary of Bill Payments Report?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-bill-payment-report/) - 1. Go to Reports under ACCOUNTING & REPORTS on the Left Navigation 2. click on Bill Payments under Financial tab 3. Once done the page layout would be like that for the Bill Payment Report 4. You can drag a column header here to group its column based on your needs 5. You can clear - [How to Check Bill Payments Report?](https://support.mipropertyportal.com/knowledgebase/how-to-check-bill-payments-report/) - 1. Go to Reports under ACCOUNTING & REPORTS on the Left Navigation 2. Once in Reports section, click on Income/Expense tab 3. Navigate to the Income/Expense section and select Bill Payments 4. When you're on the Bill Payment Report page, you will see this line Drag a column header here to group its column 5. - [How to Assign/Reassign a Service Request to a Different Vendor?](https://support.mipropertyportal.com/knowledgebase/how-to-assign-reassign-a-service-request-to-a-different-vendor/) - 1. Once logged in, Go to Tenant Management under Administration on the left navigation 2. Click on Service Request under Tenant Management dropdown 3. Search for a Service Request that needs Approval. Click on View Details icon 4. Click "Revert Status" 5. Write a "Comment" (Optional) to remember the reassignment to a different vendor. Click - [How to Create a Work Order?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-work-order/) - In this video, we'll discuss the steps to create a work order. Let's get started. 1. Click on the Tenant Management dropdown from the left navigation, and select Work Order 2. Click on the "More Action" dropdown button on the top right, then select "New Work Order" from the options 3. Select a property - [How to Create Recurring Service Request?](https://support.mipropertyportal.com/knowledgebase/how-to-create-recurring-service-request/) - In this video, I will guide you through the process of creating a recurring service request. 1. Click on the Tenant Management dropdown, and select Service Request 2. Click on the "More Action" dropdown, then select "Recurring Service Request" 3. Click on the "New Recurring Request" button at the top right 4. Fill out - [How to Assign a Service Request to a Vendor?](https://support.mipropertyportal.com/knowledgebase/how-to-assign-a-service-request-to-a-vendor/) - 1. Go to Tenant Management under Administration on the left navigation 2. Click on Service Request under Tenant Management dropdown 3. Search for a Service Request that needs Approval. Click on View Details icon 4. On the Service Request/Details page, click on Assign under the Spanner and Screwdriver image 5. There are 2 ways to - [How to Save a Vendor Bank Account?](https://support.mipropertyportal.com/knowledgebase/how-to-save-a-vendor-bank-account/) - 1. pre-requisites 2. Go to vendor's list from left navigation 3. Click the vendor name from the list to open the details page 4. Select Edit vendor from the Other options dropdown 5. Now, fill in the required information for the vendor's bank account 6. Click 'Update' to save the changes to the vendor's bank - [How to Activate an Inactive Vendor?](https://support.mipropertyportal.com/knowledgebase/how-to-activate-an-inactive-vendor/) - 1. Go to the Property Management dropdown on the left navigation 2. Click on Vendors 3. Click on the View Details under the Action column of the chosen vendor 4. There are two ways to activate an inactive vendor. One is by clicking on the red sign on "THIS VENDOR IS INACTIVE" icon 5. The - [How to Add a New Item (Category of Vendor) in the Vendor List?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-new-item-category-of-vendor-in-the-vendor-list/) - 1. Go to the Property Management Dropdown on the left navigation 2. Click on Vendors 3. Click on the Gear sign on the top right corner of the screen 4. Click on Add New icon 5. Type in the new item to add (Category of Vendor) 6. Then click on Save to complete it - [How to Delete a Vendor?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-vendor/) - 1. Open the Property Management menu from the left navigation. & then, Select Vendors from the list 2. Find the vendor you want to remove and click View Details under the Action column 3. On the right side of the screen, click the Other Actions dropdown 4. Choose Delete Vendor from the options 5. Click - [How to Edit/Update Vendor in Mi Property Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-update-vendor-in-mi-property-portal/) - 1. Open the Property Management menu from the left navigation. Select Vendors from the list 2. Click the pencil icon in the Action column next to the vendor you want to update 3. Under the Profile section, update the necessary fields 4. Click Update to save your changes 5. If needed, update the fields under - [How to link an Existing Inspection from a Task (task details view)?](https://support.mipropertyportal.com/knowledgebase/how-to-link-an-existing-inspection-from-a-task-task-details-view/) - 1. Click on All Tasks, under Task Management in the Left Navigation menu 2. Once you're in the Task/List section, click on the View Details option under the Action menu 3. Click on the plus sign under Inspection located at the lower right side of the screen 4. Click on the dropdown menu under Select - [How to Add Signature in an Inspection Report?](https://support.mipropertyportal.com/knowledgebase/how-to-add-signature-in-an-inspection-report/) - 1. Go to the Property Management dropdown under Administration on the left navigation 2. Click on Inspections 3. Search/Choose an Inspection report, and click on the the signature sign on the Inspection Report line 4. Click on Go To Signature Section 5. Click on the Type your name here field and type in the Signature - [How to Create Inspection (Different Types)?](https://support.mipropertyportal.com/knowledgebase/how-to-create-inspection-different-types-and-signature-section-typed-in/) - 1. Click on "Property Management" dropdown under "Administration" 2. Click on "Inspections." 3. Click on the "+ New Inspection" button on the left under the "Inspection/List" header 4. Select "Move-In/Move-Out" 5. Fill out all the fields under "Confirm Property / Unit / Tenant." 6. Click on "Next" 7. In "Step 2," fill in the fields - [How to Edit/Update an Asset?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-or-delete-an-asset/) - 1. Click on Property Management dropdown on the left navigation 2. Click on Assets under the Property Management dropdown 3. Once in the Property/Assets section, choose the asset & click on Pencil icon to edit or update the asset 4. On the Edit Asset page, you can edit or update any information as needed 5. - [How to Add A New Asset?](https://support.mipropertyportal.com/knowledgebase/how-to-add-new-asset/) - 1. After logging in, Click on "Property Management" dropdown on the left navigation 2. Click on Assets under the Property Management dropdown 3. Once in the Assets section, click on New Asset on the far right side of the screen 4. Put the name of the asset under the Name of the asset or title - [How to Add a Vendor Bank Account?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-vendor-bank-account/) - This tutorial will discuss adding bank account information to a vendor profile. 1. Pre-requisites Pro tip: Have their void cheque on hand. This makes the whole process much easier and helps prevent any annoying delays. 2. Within the "Property Management" dropdown, select "Vendors" 3. Click the vendor name from the list to open the - [How to Subscribe for Online Payment Collection?](https://support.mipropertyportal.com/knowledgebase/how-to-subscribe-for-online-payment-collection/) - Collecting payment is a sensitive issue as it involves money. We take it very seriously and want to ensure that the proper procedures are followed. We are using Bambora Inc. as our payment processing vendor. To use our payment module, a merchant account needs to be set up with Bambora. Please follow the steps below to apply for - [How to look for Financial Reports](https://support.mipropertyportal.com/knowledgebase/how-to-look-for-financial-reports/) - Let's show you how to find your financial or other reports in the portal! 1. Click on the "Reports" icon from the dashboard 2. Alternatively, click on "Reports" under "Accounting & Reports" in the left navigation menu, to access the same "Reports" page 3. Navigate to the Financial tab 4. Select any financial report - [How to Share Reports with Owner](https://support.mipropertyportal.com/knowledgebase/how-to-share-reports-with-owner/) - Hi, in this video, we'll walk you through how to share a report with owner. 1. There are multiple ways to do this—you can email the report, save it, or download it as a PDF 2. Click on the "Reports" icon in the top right corner of the screen 3. Select the "Owner" tab - [How to Create Monthly Rent and Disbursement (R&D) Report?](https://support.mipropertyportal.com/knowledgebase/how-to-create-monthly-rent-disbursement-report/) - In this tutorial, we’ll show you how to create a Monthly Rent and Disbursement or R&D Report. Let’s get started 1. Click on "Accounting" dropdown 2. Select "Owner Payout" 3. Choose a "Portfolio" or "Property" on the "Amount Due" tab 4. Click on "Load Data", to pull up the information 5. A payout line - [How to add Quick Expense?](https://support.mipropertyportal.com/knowledgebase/how-to-add-quick-expense/) - In this tutorial, we’ll show you how to quickly add an expense in our system. Let’s jump right in! 1. From the Accounting & Reports section in the left navigation menu, click on the Accounting dropdown and select Expense 2. This is the Expense Management Dashboard, existing expenses appear here. To quickly add a - [How to add Recurring Invoice for Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-add-recurring-invoice-for-tenant/) - In this one, we'll see how to add a Recurring Invoice for a Tenant. So, here we go! 1. Simply select "Recurring Invoice" from the "Accounting dropdown", under Accounting and Reports section 2. From here, click on the New Recurring Invoice button at the top 3. There are 2 options to create this invoice - [How to Record an Invoice Payment](https://support.mipropertyportal.com/knowledgebase/how-to-record-an-invoice-payment/) - Hello there again! So, you are probably wondering how to record an Invoice payment in the portal. 1. Record Payment for Single Invoice Record Bulk Payment/Multiple Invoices Before we begin, it's important to mention that you can record a payment for a single invoice or record payments for multiple invoices in bulk. In this - [How to create Management Fee Invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-create-management-fee-invoice/) - I will walk you through the process of creating a Management Fee Invoice. Management fees can be generated automatically or manually. In this video, we'll cover both methods! Let's get started. 1. Click on "Management Fee Settings 2. Navigate to the Monthly Cycle section 3. Choose a property from the dropdown 4. You can - [How to create a Tenant Invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-tenant-invoice/) - Let's create a Tenant Invoice! Remember, rental invoices cover rent, while tenant invoices handle extras like parking, storage, damages, or NSF fees. Now, let’s get started! Go to manage.mipropertyportal.com 1. First, select "Invoices" from under "Accounting" in the left-hand menu 2. Click on the "Tenant Invoice" dropdown 3. Select the required fields properly under - [How to Create a Rental Invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-rental-invoice/) - So, in this video, we’ll walk you through the process of creating a Rental Invoice step by step. Ready to dive in? Let’s get started! 1.From the dashboard, go to the left navigation menu. Click on Tenant Management dropdown and select Tenant 2. This is the tenant list view page. Use the search box or - [How to add a Quick Income?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-quick-income/) - In this video, we will discuss adding Quick Income to the portal. But first, let's understand what a quick income is and when to use it. 1. What is a quick income and when to use it? Quick income logging involves directly recording income as it's received, without creating formal invoices. This method is - [How to Add, Edit or Delete Chart of Accounts](https://support.mipropertyportal.com/knowledgebase/how-to-add-edit-or-delete-charts-of-accounts/) - Alright, now we’re going to see how to add, edit, or delete a Chart of Accounts. 1. What is Chart of Accounts? The Chart of Accounts is a structured list of all financial accounts in a company's ledger, categorizing transactions into assets, liabilities, income, and expenses. It serves as the backbone of financial reporting, - [How to add Recurring Invoice for Owner?](https://support.mipropertyportal.com/knowledgebase/how-to-add-recurring-invoice-for-owner/) - So, in this one, I will show you how to add a recurring invoice for an owner. 1. First, go to the "Accounting dropdown" under Accounting & Reports and click on "Recurring Invoice" 2. This is the Recurring Invoice List View page. From here, click on the New Recurring Invoice button at the top - [How to Screen a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-screen-a-tenant/) - 1. Click "Prospective Tenants" 2. Select a prospect's name to open the Details page 3. Click "Send Screening Request" 4. Click "New Screening Request" 5. You have two options: invite the tenant to provide the missing information or enter it yourself. Click on the Send Invitation option to proceed 6. Either way, when you proceed - [How to create an Owner Invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-create-an-owner-invoice/) - Now let's check out, How to create an Owner Invoice. So, let's get started! Go to manage.mipropertyportal.com 1. Select "Invoice" from the "Accounting dropdown", located under the Accounting & Reports section. 2. Click on "Owner Invoice" 3. Under this section, select a "Property", an "Owner", and a "Bill To" profile from the dropdowns 4. - [How to Add a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-tenant/) - 1. click on the Tenant Tab under the Tenant Management dropdown menu 2. See that big, shiny Add New Tenant button? Give it a click 3. A pop up will come to you. There are 3 options to create a tenant 4. Click "QUICK METHOD" 5. Select a property, and unit from the dropdown menu. - [How to Add Storage for a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-add-storage-for-a-tenant/) - 1. Click "Tenant Management" 2. Select the "Tenant" option 3. Click on specific tenant name 4. Select the "ADD" option 5. Click "Storage #" 6. Click on the dropdown menu 7. Click on the specified link 8. Click on storage amount 9. Click to generate a separate 'Storage' invoice if auto-generate is on 10. Click - [How to Add a Key Deposit?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-key-deposit/) - 1. Click "Tenant Management" 2. Click on Tenant 3. Click on a Tenant to open the Tenant Details page 4. Click "Add Deposit" 5. Tick the - Edit Key Deposit box 6. Put the amount under "Deposit Amount" 7. Choose the bank account from the dropdown menu labeled Deposit Account 8. Edit the other - [How to Activate a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-activate-a-tenant/) - 1. Navigate to Tenant Management section 2. Access the Tenant Lease option 3. Click "Lease Ready" 4. Click "Create Tenant" 5. Close the tenant profile creation window 6. Cancel the tenant profile creation process - [How to Move Out a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-move-out-a-tenant/) - Let's proceed to watching step-by-step on how to efficiently move out a tenant. Let’s get started! Go to manage.mipropertyportal.com 1. Go to the "Tenant Management" dropdown under "Administration on left navigation 2. Click on "Tenant" to proceed to the tenant management page 3. Search for the tenant you wish to move out and click - [How to Bulk Invite Tenants to Access the Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-bulk-invite-tenant-to-access-the-tenant-portal/) - 1. After logging in, Go to Tenant Management dropdown on the Left Navigation. 2. Click on Tenant 3. Click on the Bulk Action dropdown on the upper right corner of the screen 4. Click on the BULK INVITE under the Bulk Action dropdown 5. Select the tenant you want to invite to access the portal, - [How to Update or Apply Monthly Lawful Rent?](https://support.mipropertyportal.com/knowledgebase/update-or-apply-monthly-lawful-rent/) - Now, let's see how to increase or update the monthly lawful rent for a tenant in our portal. It’s a straightforward process, so let’s dive right in! Go to manage.mipropertyportal.com 1. Once you’re on the dashboard, head over to the left-hand navigation menu, and click on "Tenant" 2. Use the search bar at the - [How to Create a New Tenant Profile for Additional Tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-new-tenant-profile-for-additional-tenants/) - 1. Click "Tenant Management" 2. Click on Tenant 3. Go to the tenant details by clicking on the arrow icon, which represents View Details for the tenant 4. click on the Edit Additional Tenant Info 5. Fill in the relevant fields, such as the tenant's First Name, Last Name, Email, and Phone, under Update Additional - [How to Edit/Update Security Deposit Amount in Tenant Management?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-or-update-security-deposit/) - 1. After logging in, Click on Tenant Management dropdown under Administration on the left navigation 2. Click on Tenant under Tenant Management dropdown 3. Navigate to the Tenant Details page by clicking on the tenant's name 4. In the Deposit section, you'll see the Edit button represented by an orange pencil icon under Key Deposit - [How to Create a Tenant Profile without Creating a Lease?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-tenant-profile-without-creating-a-lease/) - 1. Go to "Tenant Management" dropdown on the left navigation & click on tenant 2. Click on Add New Tenant on the far right side of the screen 3. Click on Residential Tenant with - Existing Lease Document Skip lease steps 4. Select the property by clicking on the dropdown under Property field 5. Select - [How to Create a Lease?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-lease/) - Welcome! In this video, we'll walk you through the step-by-step process of creating a lease. Let's get started! Go to manage.mipropertyportal.com 1. Click "Prospective Tenant 2. Click on Name 3. Click "Create Lease" 4. Click "Create New Lease" 5. Click "Start Lease Process" 6. Click "Step 1Property" 7. Click "Confirm Unit Number" 8. Click - [How to Add Tenant Bank Account?](https://support.mipropertyportal.com/knowledgebase/how-to-add-tenant-bank-account/) - 1. Before you start adding a tenant's bank account, there are a few steps you need to follow: 2. Select Tenant from the dropdown menu from the left navigation to access the tenant list 3. click tenant name to access the tenant details page 4. Scroll down, and click the Payment Profile tab 5. Select - [How to Invite Tenant to the Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-invite-a-tenant-to-the-tenant-portal/) - 1. Go to Tenant Management in the left navigation and click on Tenants 2. To send an invitation, search for the tenant by name or select them from the list view 3. Focus on the Portal Access Status column and look for the Invite Now option 4. Review the tenancy details, email address, or other - [How to Change the Unit Type of a Unit?](https://support.mipropertyportal.com/knowledgebase/how-to-change-the-unit-type-of-a-unit/) - 1. First, Go to "Property Management" dropdown 2. From here, click on "Properties" to view your property list 3. Next to the property details on the display, click on the dropdown menu 4. From the dropdown options, select "Manage Units" to proceed to the units management section 5. Look for the unit you want to - [How to Add/Remove Property Features on the Vacancy Listing Page?](https://support.mipropertyportal.com/knowledgebase/how-to-add-remove-property-features-in-the-vacancy-listing-page/) - 1. Click on "Property Management" dropdown 2. Select "Properties" from the available options 3. Next, use the Search Property field at the top of the page to find the property you want to update 4. Once you’ve located the property, click the dropdown menu next to its name 5. Choose "Edit" from the options provided - [How to Add a Rental Listing?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-rental-listing/) - Now, let’s dive in and learn how to add a rental listing in the portal. Go to manage.mipropertyportal.com 1. Click on "Properties" 2. Click on the dropdown of the property 3. Click on "Add Unit Type" from the dropdown 4. Go through the "example" 5. Fill out the information such as, the Title, Unit Type, - [How to Add Unit Type?](https://support.mipropertyportal.com/knowledgebase/how-to-add-rental-listing/) - 1. Click on "Property Management" dropdown 2. Click on "Properties" 3. Click on the dropdown of the property 4. Click on "Add Unit Type" from the dropdown 5. Go through the "example" 6. Fill out the information such as, the Title, Unit Type, Total Rooms, Number of Washrooms, Unit size in sqft, Rent amount. - [How to Fill Out the Vendor Data Upload Template](https://support.mipropertyportal.com/knowledgebase/how-to-fill-out-the-vendor-data-upload-template/) - In this tutorial, we will discuss how to fill out the vendor data upload file. 1. Open the Vendor data file template and enter the Business Name in the BusinessName column (Required) 2. Even though optional, enter all available data in the remaining columns if it is available And it's done. Easy right? Send - [How to Fill Out the Owner Bulk Upload Template](https://support.mipropertyportal.com/knowledgebase/how-to-fill-out-the-owner-bulk-upload-template/) - In this tutorial we will discuss how to fill out the owner bulk upload template 1. Fill in the Properties Data before entering any owner information 2. Add Each Owner in a Separate row 3. Enter the owner's first name in the "LandlordFirstName" column (Required) 4. Enter the owner's last name in the "LandlordLastName" - [How to Fill out the Tenant Bulk Upload File](https://support.mipropertyportal.com/knowledgebase/how-to-fill-out-the-tenant-bulk-upload-file/) - This tutorial will walk you through the steps to How to fill out the tenant bulk upload file 1. Enter the Property Name in the Property Column (Required) 2. Ensure the Property Name matches exactly with the name listed in the Property File 3. Enter the Unit Number in the UnitNumber column (Required) 4. - [How to Fill Unit Data Upload File?](https://support.mipropertyportal.com/knowledgebase/how-to-fill-unit-data-upload-file/) - In this tutorial we will discuss how to fill unit data upload file 1. Complete Property Data Upload Before Entering Unit Details 2. Add One Unit Per Row – Property Name in Column 1 Must Match Exactly 3. For Example 4. RentAmount: Enter market rent amount (can be left blank) 5. Rooms: Optional · - [How to Fill Property Data Upload Template?](https://support.mipropertyportal.com/knowledgebase/how-to-fill-property-data-upload-template/) - 1. For each property: create a new row with its' unique civic address 2. Name the Property 3. Multi Owner Situation 4. Put "Property Name, Owner First Name" in case of same property and different owners 5. Same address : 2 rows with 2 different property names for the same civic address 6. Street Number: - [Bulk Data Upload Overview](https://support.mipropertyportal.com/knowledgebase/bulk-data-upload-overview/) - 1. Properties; Units; Tenants; Owners, and Vendors 2. However, the data must be provided in the specified Excel templates, which you can easily download from the admin portal 3. To download, Go to properties 4. Click "Bulk Upload Templates" under "Other Actions" menu. - [How to Link or Re-link Unit to a Listing Type?](https://support.mipropertyportal.com/knowledgebase/how-to-link-or-re-link-unit-to-a-listing-type/) - 1. First, navigate to the Property Management dropdown menu, on the left-hand navigation bar, and click on the Properties tab 2. At the top right of the screen, you’ll see a search field 3. Once you’ve located the property, click on the dropdown menu next to it 4. From the dropdown options, select Manage - [How to edit a Rental Listing?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-a-rental-listing/) - 1. From the left-hand navigation menu. Click on Properties 2. Find the property and click the dropdown menu 3. and click the Manage Listing menu 4. Next, find the listing you want to edit and click its dropdown menu 5. You’ll see an Edit button—go ahead and select that 6. Now, you can make any - [How to Activate or Deactivate a Unit?](https://support.mipropertyportal.com/knowledgebase/how-to-activate-or-deactivate-a-unit/) - 1. Go to the properties list by selecting the Properties from the left navigation 2. Once you've located the property you want to work with, click on the drop-down context menu for that property 3. Next, select "Manage Units" from the available options. 4. Click the edit icon for the unit you want to modify - [How to Edit a Unit](https://support.mipropertyportal.com/knowledgebase/how-to-edit-a-unit/) - 1. Go to the Property Management dropdown from the left navigation menu, and click on Properties to access the property list view page 2. This is the property List view Page 3. Click "Sort By Name" 4. To sort properties by address, click here 5. You can also search for a property by typing the - [How to Add a Unit?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-unit/) - 1. First, click to the "Property Management" dropdown menu 2. Select "Properties" from the list of options 3. Click on the dropdown menu for the property where you want to add a unit 4. Choose "Add a Single Unit" from the available options 5. Now, it's time to fill out the unit information. Make - [How to Edit or Delete a Property?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-or-delete-a-property/) - 1. From the dashboard, navigate to the Property Management dropdown on the left navigation menu, then select Properties 2. Once you're on the Properties tab, you can sort properties by name or address using the options on the top left corner 3. So first, click on the dropdown beside a property to open up the - [Property delete VS Deactivate](https://support.mipropertyportal.com/knowledgebase/property-delete-vs-deactivate/) - 1. So when managing properties in the system, you have the option to either deactivate or delete a property. 2. Deactivating a property is a temporary action, that marks the property as inactive. This means: The property will no longer be available for most features, such as leases and invoices 3. Deleting - [How to Add or Remove Your Signature in the Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-add-or-remove-signature/) - 1. From the dashboard, click "My Profile" from the user drop down menu. 2. This is how your My Profile page will appear 3. Notice this section here, that says you don’t have any saved signature yet. 4. First, click on the Add Signature button. It’s a quick and easy way to create a - [How to Setup/Update My Profile?](https://support.mipropertyportal.com/knowledgebase/how-to-update-my-profile/) - 1. So, from the dashboard, simple click on the user email dropdown, that's located right here, on the top right corner of your screen 2. From the user email dropdown menu, select on My Profile option to open the profile info setup page 3. Fill out your basic information under the "Profile tab". Once done, - [How to Disable Admin Access?](https://support.mipropertyportal.com/knowledgebase/how-to-disable-admin-access/) - 1. Once you’re logged in, direct your attention to the left-hand side of your dashboard. 2. In the Manage Admin Access section, locate the admin account you’d like to modify. 3. To keep things clear and transparent, make sure to check the Notify box. This sends an automatic email notification to the admin, letting - [Manage Admin Access Overview](https://support.mipropertyportal.com/knowledgebase/manage-admin-access-overview/) - 1. You can manage an unlimited number of admins, giving you the flexibility to tailor your team as needed. But it doesn’t stop there! You have granular control over what each admin can see and do. 2. With just a few clicks, you can grant access to specific properties and assign them specific tasks. - [Welcome to Mi Property Portal Introduction](https://support.mipropertyportal.com/knowledgebase/welcome-to-mi-property-portal-introduction/) - 1. Firstly, we would like to thank you, for choosing Mi Property Portal—the best property management software, tailored for Canadian property managers 2. Our all-in-one platform empowers you to efficiently manage: Single-family, Multi-family, Commercial properties, Student housing, Affordable housing and Co-operative housing. 3. You may be wondering what this onboarding tutorial will cover. Well, - [How Free Rental Listing Works?](https://support.mipropertyportal.com/knowledgebase/how-free-rental-listing-works/) - Mi Property Portal offers a FREE rental listing service to help you advertise your vacant properties effortlessly. You can list unlimited units for unlimited days—completely free. This service also includes features like online rent applications, rental lead management, and tenant screening to streamline your rental management process. How Does It Work? Add a Unit Type - [How to set notifications & features with MiPropertyPortal?](https://support.mipropertyportal.com/knowledgebase/understanding-notification-settings-and-features/) - 1. Once you’re on the Admin Portal Dashboard, click on the Settings icon located at the top, right here 2. So when you click on the Settings dropdown icon, a list of options will appear. 3. Welcome to the Notification Settings page! 4. Take a look at the root email right here. 5. The primary - [How to record HST Payment to CRA?](https://support.mipropertyportal.com/knowledgebase/how-to-record-hst-payment-to-cra/) - Managing HST Receivable and Payable This guide explains how to handle Harmonized Sales Tax (HST) in scenarios where HST payable to the government exceeds HST receivable (i.e., you always owe the government at the end of a quarter). Key Concepts HST Payable: The HST you collect from tenants/rentals (a liability owed to the government). HST Receivable: The - [How to Get Help on Mi Property Portal](https://support.mipropertyportal.com/knowledgebase/how-to-get-help-on-mi-property-portal/) - 1. So after logging in to the portal, here’s your dashboard! 2. Click "SUPPORT" 3. Click "We're Here To Help" 4. Read the section of "Finding Relevant Results:" 5. Click "Start with broader search term" 6. Enter your search term 7. Search result 8. Refine search term 9. Article details 10. Scroll Down - [How to invite an admin to join the portal?](https://support.mipropertyportal.com/knowledgebase/how-to-invite-an-admin-to-join-the-portal/) - Navigate to the dashboard, and select the option, "Manage Admin Access" , from here. Once you are inside the Admin view page, click on "Invite Others to Join as Admin." It will bring you to this page, where you can invite an admin to join the portal. Provide the name and email address of - [Types of Invoices (Overview)](https://support.mipropertyportal.com/knowledgebase/types-of-invoices-overview/) - 1.There are two main categories of invoices: 1, Tenant Category and the other is Owner Category 2. Under the Tenant Category, you'll find the Rental Invoice sub-type 3. rental invoice is self-explanatory—it’s used to charge rental payments. 4. The other type of invoice under the Tenant Category is the Non-Rental Invoice, which we also - [New Improvement of Sales Tax Report](https://support.mipropertyportal.com/knowledgebase/new-improvement-of-sales-tax-report/) - 1. First, click on the Reports icon 2. Then under the Financial tab, go ahead and select Sales Tax Report 3. Now, here’s a new improvement you’ll notice on the report generation page, there’s a new tab called Property Selection 4. You can now choose to select all properties, just one, or even multiple—whatever - [New Improvement of Account Transaction Report](https://support.mipropertyportal.com/knowledgebase/new-improvement-of-account-transaction-report/) - 1. First, click on the Reports icon 2. Then under the Financial tab, go ahead and select Account Transaction 3. Now, once you're in the Account Selection tab, you’ll notice a new improvement—you can now select All Accounts. Super handy, right? 4. Next, choose the Portfolio or Property depending on what kind of report you - [How to Deal with Multiple Payments from a Tenant in the Same Month?](https://support.mipropertyportal.com/knowledgebase/how-to-handling-multiple-tenant-payments-in-the-same-month/) - If a tenant makes two e-transfer payments to our office in the same month, but only one is applied to the current invoice, how should we manage the other payment? There are two options: You can record the additional payment as a tenant credit. This credit can then be applied toward next month’s rent invoice. - [How to Fix a Tenant Credit That Was Already Paid to the Owner?](https://support.mipropertyportal.com/knowledgebase/how-do-we-handle-cases-where-a-tenant-has-a-previous-credit-balance-on-their-ledger-and-the-owner-has-already-received-the-payment/) - How do we handle cases where a tenant has a previous credit balance on their ledger, and the owner has already received the payment? Steps: First, create a new "LIABILITY" account in the chart of accounts. Give it a clear name like "Past Tenant Credits" for easy identification. Then, go to the tenant's profile - [How to Delete a Unit?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-unit/) - 1. Click "Properties" Navigate to the properties tab. 2. Click here Access the desired property. 3. Click "Manage Units" Navigate to the unit management section. 4. Click here Select the unit to delete. 5. Click here Confirm the unit selection. 6. Click "Yes, Delete" Finalize and delete the selected unit. Powered by guidde - [How to Generate Tenant Lease Expiring Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-rental-tenant-lease-expiring-report/) - [How to view invoice attachments in the tenant portal?](https://support.mipropertyportal.com/knowledgebase/how-to-view-invoice-attachments-in-the-tenant-portal/) - This video will discuss how to access and view invoice attachments in the tenant portal. Go to manage.mipropertyportal.com 1. Click "Payment Profile Invoices" Once you log into the portal, from your browser or app, click or tap the "payment profile and invoices" menu from the left navigation. 2. Click "Preview" Click on the preview link - [How to Pay Invoices in Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-pay-invoices-tenant-portal/) - 1. After logging in, Click on Payment Profile & Invoices the left navigation 2. Go to Payment Due tab 3. Under the Payment Due tab, find the invoice & click on Pay Now 4. Under the Payment Information section, click on Bank Account (EFT) 5. Put the name down under the Account Holder Name field - [How to add parking in a tenant profile?](https://support.mipropertyportal.com/knowledgebase/how-to-add-parking-in-a-tenant-profile/) - 1. I am going to walk you through the process. Let's go to the tenant's list 2. Select the tenant's name to go to the tenant details page 3. Click on the add button in the parking section, which will open the parking information dialog box 4. Provide a name for the parking spot 5. - [How to submit/create a Support Ticket?](https://support.mipropertyportal.com/knowledgebase/how-to-submit-create-a-ticket/) - Okay, so sometimes, you might find yourself stuck—maybe you can’t locate a specific functionality, or perhaps you encounter a glitch or bug in the system. What do you do next? In this one, we’ll explore how to get help in the portal. 1. So after logging in to the portal, here’s your dashboard!This is where - [How to Add Properties to Timestamp Notes?](https://support.mipropertyportal.com/knowledgebase/how-to-add-properties-to-timestamped-notes/) - 1. After logging in, click on the plus sign of the upper top right side of the screen 2. Here is your timestamp box, ready and waiting 3. Next, include the relevant property you'd like to add 4. Now, add the unit to the property you want to include 5. Click on submit 6. Next, - [How to charge an owner for an expense or your service?](https://support.mipropertyportal.com/knowledgebase/how-to-charge-an-owner-for-an-expense/) - When you manage properties for owners, you might charge the owner for any expenses or services you perform on their behalf. For example, buying a faucet for a unit or charging for finding a tenant. There are two ways to charge the owners in the Mi Property Portal. By creating a ‘Reimbursable bill’ By creating an ‘Owner - [How to add Title and tags under the timestamp note?](https://support.mipropertyportal.com/knowledgebase/how-to-add-title-and-tags-under-the-timestamp-note/) - 1. After logging in, click on the plus sign of the upper top right side of the screen 2. Here is your timestamp box, ready and waiting 3. This is where you can add your timestamp title 4. & Place your important tags here, separated by commas 5. To finish, simply click the submit button - [Account Manager Vs Agent](https://support.mipropertyportal.com/knowledgebase/account-manager-vs-agent/) - An Account Manager is a person who is responsible for dealing with that owner. An Agent is the real estate person who brought this owner’s business. Note: These are for companies that deal with many owners and/or realtors and would like to assign a designated person to deal with owners. - [Accidentally approved a landlord signature without it being signed](https://support.mipropertyportal.com/knowledgebase/accidentally-approved-a-landlord-signature-without-it-being-signed/) - What if a property manager accidentally approved the landlord’s signature without it being signed? Can he undo this to sign it? The answer is Yes; you can revert back the status from the portal. Under the Status section, there should be a link with the text ‘Revert Back’. This will allow you to go back to the - [How to Sign-up on MiPropertyPortal and How to Create a Strong Password](https://support.mipropertyportal.com/knowledgebase/how-to-sign-up-on-mipropertyportal-and-how-to-create-a-strong-password/) - 1. First, open a browser and click on the URL search box. Type in " manage.mipropertyportal.com/signup/create and Press Enter 2. As you can see, you will be redirected to this signup page 3. In this registration window, provide a business name in the business name field 4. Provide the number of properties you're going to - [How to Generate Owner Credit Liability Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-owner-credit-liability-summary-report/) - 1. After logging in, Go to Reports under ACCOUNTING & REPORTS 2. Click on Owner tab 3. Click on - Owner Credit Liability Summary 4. Select the owner from - OWNER/OWNERS SELECTION dropdown to choose one or multiple owners 5. Click under DATE SELECTION to select the year 6. Click on Generate Report to - [How to Configure Management Fee Calculation and Settings?](https://support.mipropertyportal.com/knowledgebase/how-to-configure-management-fee-calculation-how-to-configure-management-fee-settings/) - [Owner Portal Tutorial (Video)](https://support.mipropertyportal.com/knowledgebase/owner-portal-tutorial-video/) - Mi Property Portal owner portal is a specialized online portal designed to facilitate communication and information sharing between property owners and property management companies. Here are the key features and benefits of an owner portal: Access to Vital Information An owner portal provides 24/7 access to critical information about the property or property portfolio, including - [Permitted properties are not showing up in my profile](https://support.mipropertyportal.com/knowledgebase/permitted-properties-are-not-showing-up-in-my-profile/) - If you are experiencing issues where permitted properties are not appearing in your profile, follow these steps to resolve the problem: Step 1: Refresh Your Session Log out of your account and then log back in. This ensures that your browser recognizes any new security changes. Step 2: Verify Property and Module Access Recheck your - [How to Transfer an Owner's Invoice Amount from One Property to Another?](https://support.mipropertyportal.com/knowledgebase/how-to-transfer-an-owner-invoice-amount-from-one-property-to-another/) - 1. Go to the Accounting > Invoice page & click 'Owner invoice' 2. Fill out all the necessary information 3. Scroll down, check "Do not adjust, Owner will pay" option 4. Click on save & approve 5. Click the record payment button 6. Click on the "Manual Payment" tab 7. Check "Transfer Fund (optional) box - [How to run Rent & Disbursements Summary Report in the Owner Portal](https://support.mipropertyportal.com/knowledgebase/how-to-run-rent-disbursements-summary-report-in-the-owner-portal/) - [How to Top Up Security Deposit/Rental Deposit?](https://support.mipropertyportal.com/knowledgebase/how-to-top-up-security-deposit/) - [How to download Tenant Deposit Receipt?](https://support.mipropertyportal.com/knowledgebase/how-to-download-a-tenant-deposit-receipt-admin-and-tenant-portal/) - [How to Generate Owner Statement (Monthly Summary) Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-owner-statement-monthly-summary-report/) - 1. After logging in, Go to Reports under ACCOUNTING & REPORTS 2. Click on Owner tab 3. Click on Owner Statement (Monthly Summary) 4. Click Owner to select the owners 5. Select your portfolio 6. Then select properties 7. Click on Report Month to select the timeline 8. Click on View Report to generate the - [How to Generate Owner Prepayment Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-owner-prepayment-summary-report/) - 1. After logging in, Go to Reports under ACCOUNTING & REPORTS 2. Click on Owner tab 3. Click on - Owner Prepayment Summary 4. Drag the column headers into the square space labeled 'Drag a column header here to group its column' to organize them 5. Once dragged, it will represent like this 6. Click - [How to Generate Bill Markup Record Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-bill-markup-record-report/) - 1. After logging in, Go to Reports under ACCOUNTING & REPORTS 2. Click on Owner tab 3. Click on Bill Markup Record 4. Click on - Select a Date Range 5. You can also select any timeline as per your choosing 6. Click on - Consider Date Range For 7. Choose the any option - [How to Generate Yearly Portfolio Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-yearly-portfolio-summary-report/) - 1. After logging in, Go to Reports under ACCOUNTING & REPORTS 2. Click on Owner tab 3. Click on Yearly Portfolio Summary 4. Click on Report Month - to select the timeline 5. Clear previous selections to start a new 6. Click on Property to select the property/properties 7. Click on View Report 8. Here - [How to Create Reimbursable Invoices & Bills Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-create-reimbursable-invoices-bills-summary-report/) - 1. After logging in, Go to Reports under ACCOUNTING & REPORTS 2. Click on Owner tab 3. Click on Reimbursable Invoices & Bills Summary 4. Drag the column headers into the designated square space labeled 'Drag a column header here to group its column' to group them 5. Once dragged, it will represent like - [How to Create Owner Statement (Period Range) Report ?](https://support.mipropertyportal.com/knowledgebase/how-to-create-owner-statement-period-range-report/) - 1. After logging in, Go to Reports under ACCOUNTING & REPORTS 2. Click on Owner tab 3. Click on Owner Statement (Period Range) 4. Select the start date by clicking on Period Start 5. Select the end date by clicking on Period End 6. Click on Owner to choose the owner 7. Click on Property - [Owner Payout improvements in the Completed Tab](https://support.mipropertyportal.com/knowledgebase/owner-payout-improvements-in-the-completed-tab/) - 1. After logging in, click on the 3 dot sign beside Mailbox icon on the top right 2. Click on Owner Payout 3. Click on the Completed (money paid to owner/received from owner) tab 4. Select your portfolio & Property 5. Click on Select a Date Range to decide o a timeline 6. Click on - [How to use Multipayment in Tenant Management?](https://support.mipropertyportal.com/knowledgebase/how-to-use-multipayment-in-tenant-management/) - 1. After logging in, Click on Tenant Management dropdown under Administration on the left navigation 2. Click on Tenant 3. Navigate to the Tenant Details page by clicking on the tenant's name 4. Once in the Tenant Details page, scroll down to Finance section 5. In the Finance section, click the MULTI PAYMENT option 6. - [How to Delete An Asset?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-an-asset/) - 1. After logging in, Click on Property Management dropdown on the left navigation 2. Click on Assets under the Property Management dropdown 3. Once in the Property/Assets section, choose the asset & click on Trash icon to delete the asset 4. Click Yes, Delete to complete 5. Once deleted a notification will pop up in - [How to Send Email or SMS to Owners?](https://support.mipropertyportal.com/knowledgebase/how-to-send-email-or-sms-to-owners/) - 1. Navigate to the Property Management section 2. Select the Owners option from the menu 3. Select the specific owner 4. Initiate the email sending process 5. Choose a pre-defined email template 6. Attach up to three documents, if needed 7. Click "Send Email" - [How to Set up BCC emails inside the Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-set-up-bcc-emails-inside-the-portal/) - 1. Navigate to the email settings 2. Access the notification preferences 3. Enter the BCC email address 4. Input the desired BCC email 5. Click "Submit" - [How to Delete an Announcement in Mi Property Portal Dashboard?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-an-announcement-in-mi-property-portal-dashboard/) - 1. Navigate to the Property Management section 2. Select the Announcements option from the menu 3. Select the announcement you wish to delete 4. Locate the delete option 5. Finalize the deletion of the announcement - [How to link Property to Property Details Page from Tenant Account History Report?](https://support.mipropertyportal.com/knowledgebase/how-to-link-property-to-property-details-page-from-tenant-account-history-report/) - 1. Navigate to the Reports section 2. Choose the Rental/Tenant option 3. Select Tenant Account History 4. Navigate back to the Tenant Account History 5. Filter to display only rental invoices and payments 6. Click "Generate Report" 7. Click "Tenant Account History 20 Bay Street 8. Select the property "Redau Tower" 9. Link the Property - [How to Generate an Outstanding Tenant Invoices Dues Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-outstanding-tenant-invoices-dues-report/) - 1. Access the reporting section 2. Select the Rental/Tenant category 3. Choose Outstanding Invoice Dues option 4. Click "View Outstanding Rent Report" 5. Click "Select a Portfolio" 6. Check if any items are selected 7. Create the report 8. Export the report in Excel or CSV format - [How to Upload Documents in Document Management?](https://support.mipropertyportal.com/knowledgebase/how-to-upload-documents-in-document-management/) - 1. Navigate to "Document Management" 2. Choose the "Add New Document" option 3. Select the option to "Title of the document" 4. Navigate to the "i.e. Lease, Contract, Eviction, etc." section 5. Navigate to the "i.e. Lease, Contract, Eviction, etc." section 6. Navigate to the "i.e. Lease, Contract, Eviction, etc." section 7. Click here 8. - [How to Send the Rental Application Link to A Prospective Tenant's Email from the Unit Type Details Page?](https://support.mipropertyportal.com/knowledgebase/how-to-send-the-rental-application-link-to-a-prospective-tenants-email-from-the-unit-type-details-page/) - 1. Initiate the process by clicking here 2. Access the properties section 3. Select the desired option by clicking here 4. Manage the unit types effectively 5. Navigate to the specified section 6. Access the detailed information tab 7. Locate the link to send 8. Add the email address 9. Send the email to the - [How to Send the Rental Application Link to A Prospective Tenant's Email from the Unit Type List Page?](https://support.mipropertyportal.com/knowledgebase/how-to-send-the-rental-application-link-to-a-prospective-tenants-email-from-the-unit-type-list-page/) - 1. Initiate the process by clicking here 2. Access the properties section 3. Select the desired option by clicking here 4. Manage the unit types effectively 5. Proceed by clicking here 6. Enter the recipient's email address 7. Confirm and send the email - [How to Update/Edit Uploaded Documents in the Document Management Section?](https://support.mipropertyportal.com/knowledgebase/how-to-view-or-update-your-uploaded-documents-in-the-document-management-section/) - 1. Navigate to the Document Management section 2. Select the document you want to update 3. Access the specific document for editing 4. Mark the document as approved 5. Navigate to the update option 6. Finalize the document update - [How to Check if a Tenant has Joined the Tenant Portal or Not?](https://support.mipropertyportal.com/knowledgebase/how-to-check-if-a-tenant-has-joined-the-tenant-portal-or-not/) - 1. Navigate to Tenant Management section 2. Select the Tenant option 3. Choose the specific tenant 4. 5. Check the Tenant Portal status - [How to Edit/Update Storage for a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-update-storage-for-a-tenant/) - 1. Navigate to "Tenant Management" section 2. Select the "Tenant" option 3. Click on the tenant name 4. Click here 5. Navigate to "Zeb01 ($0.00)" 6. Select the "Zeb01 ($0.00)" option 7. Choose the "100.00" option 8. Click "Car Information 9. Click to generate a separate 'Storage' invoice if auto-generate is on 10. Navigate to - [Sample Tenant Portal Invite Template](https://support.mipropertyportal.com/knowledgebase/sample-tenant-portal-invite-template/) - Here is an email template that you can send to highlight the benefits of using the Mi Property Portal. Subject: Simplify Your Rental Experience with Mi Property Portal Dear [Tenant's Name], We are excited to introduce you to Mi Property Portal, a convenient platform designed to make managing your rental experience more accessible than ever. - [How to log a business expense which is paid through a personal credit card?](https://support.mipropertyportal.com/knowledgebase/how-to-log-a-business-expense-which-is-paid-through-a-personal-credit-card/) - Scenario: A vendor named Kent Myers works for ABC Rental Business and is charged 100 dollars. In MiPropertyPortal, I logged the item as a bill and paid the vendor with my credit card. Then, my card was paid from my business Line of Credit. Then, Busiens' default bank account(debit) paid the business line of credit. Here's - [How to Log Employee Salary or Remittance?](https://support.mipropertyportal.com/knowledgebase/how-to-log-employee-salary-or-remittance/) - Scenario: You hired an employee with a monthly gross salary of $3,000. This salary includes CPP(employee and employer portion), EI(employee and employer portion), and income tax. As an employer, you remit CPP, EI, and Tax to the CRA. You want to log this into MiPropertyPortal. As there is no Payroll module, you want to log - [How to Customize your Log In Page Dashboard?](https://support.mipropertyportal.com/knowledgebase/how-to-customize-your-log-in-page-dashboard/) - 1. So, here it is your by default log in page. 2. Access the Admin Portal by logging in 3. Click on your E-mail dropdown menu 4. Then click on "Business Profile" 5. Then scroll down, you'll get "Custom Login Page" section 6. Simply click on the red button to activate it, turning it green - [How to Implement Client Admin Custom Roles with Property Mapping?](https://support.mipropertyportal.com/knowledgebase/how-to-implement-client-admin-custom-roles-with-property-mapping/) - 1. Go to manage.mipropertyportal.com 2. Here is your account dashboard 3. First, go to Manage Admin Section on left side navigation bar 4. Click on the name of any selected specific admin 5. The first tab is 'Permissions', where you can customize the permissions for various options." 6. Next is the "Permitted Properties" section 7. - [How to Generate Reports with Common Filter and Header?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-reports-with-common-filter-and-header/) - 1. manage.mipropertyportal.com 2. Click on the report Icon 3. Click on General Ledger section 4. Select your property 5. Finally click on Generate Report 6. Scroll down & see - [How to generate Monthly Expense Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-monthly-expense-summary-report/) - 1. Well, first thing first, go to manage.mipropertyportal.com and login to the admin portal using your login credential 2. click to the 'Reports' section located at the top of your dashboard 3. Click "Income/Expense" tab 4. Under the Income/Expense options, select 'Monthly Expense Summary' 5. Once you select the Monthly Expense Summary, you’ll see a - [How to Export “Monthly Summary” Separately through P&L Report?](https://support.mipropertyportal.com/knowledgebase/how-to-export-monthly-summary-separately-through-pl-report/) - 1. To begin, access the Admin Portal by logging in with your credentials. 2. click on the "Reports" tab 3. From the list of reports, click on "Profit & Loss (Income Statement)" under the Financial tab 4. Now, you'll need to select the desired portfolio and property for which you want to generate the report - [How to Generate R&D Summary Report in Owners Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-rd-summary-report-in-owners-portal/) - 1. First thing first, you need to log in on your Owner portal. 2. From the menu bar on the left corner, click on "Reports" 3. Within the Reports section, choose "Rent & Disbursement Summary" 4. Now, select the property you're interested in and adjust the date range to specify the period for the report - [How to check Report Filter Enhancements: Similar Filter View in all Reports?](https://support.mipropertyportal.com/knowledgebase/how-to-check-report-filter-enhancements-similar-filter-view-in-all-reports/) - 1. First, go to report section page. 2. Then , go to "Balance sheet" under "Financial" Tab 3. Click "Portfolio Filtering" 4. Select a property 5. Apply the specified filter 6. click on "submit" button 7. Scroll down you'll see the generated Balance Sheet report - [How to Select Multiple Chart of Accounts Options?](https://support.mipropertyportal.com/knowledgebase/how-to-select-multiple-chart-of-accounts-options/) - 1. Go to manage.mipropertyportal.com 2. This is your account dashboard 3. First, go to report section 4. Then go to Account Transaction tab 5. In the account selection option, you can choose multiple accounts - [How to Transfer Management Fee to Another Business Property or Account?](https://support.mipropertyportal.com/knowledgebase/how-to-transfer-management-fee-to-another-business-property-or-account/) - 1. click on settings gear dropdown icon 2. Click on Management Fee settings 3. Select a property that has a management fee you want to transfer 4. Once you select property, then you have to go to Transfer/deposit Tab 5. On the transfer/deposit tab, fill out the property and specify the bank account where you - [Notice of intent to enter: How to save the PDF under tenant form history](https://support.mipropertyportal.com/knowledgebase/notice-of-intent-to-enter-how-to-save-the-pdf-under-tenant-form-history/) - 1. Click "Tenant Management" 2. Then click on Tenant 3. Select a specific Tenant's form dropdown menu 4. Click on NOTICE OF INTENT TO ENTER feature 5. On the Notice of Intent to Enter form page, fill out all the necessary information 6. Click on download & save or PDF button 7. Then get back - [New Feature - Rent Discount as Percent for Tenant](https://support.mipropertyportal.com/knowledgebase/new-feature-rent-discount-as-percent-for-tenant/) - 1. Go to manage.mipropertyportal.com 2. Here is your account dashboard 3. Click "Tenant Management" 4. Click on tenant 5. Choose a specific tenant" 6. Verify that no rent discount is currently set 7. Click "No rent discount" 8. Click "Apply discount when tenant pays the rent before rent due date" 9. Click "Fixed Amount" 10. - [How to permit an admin to view sent items by other admins?](https://support.mipropertyportal.com/knowledgebase/how-to-permit-an-admin-to-view-sent-items-by-other-admins/) - 1. only you can view your sent emails. However, you can now grant permission for other admins to access your sent items 2. Once you've logged into the dashboard, click on 'Manage Admin Access' to proceed 3. Click on the name of any admin to get into the details 4. Under "Permissions" tab, you can - [How to Connect Owners to a Portfolio?](https://support.mipropertyportal.com/knowledgebase/how-to-connect-owners-to-a-portfolio/) - 1. Once you’re logged in, click on the property management dropdown menu 2. Click "Properties" 3. Click "Other Action 4. Then select portfolio/grouping 5. Then click "Link Owner's" from the Action column from any selected portfolio you wish for 6. Now, select one or more owners you want to link to this portfolio 7. Click - [How to set management Fee Invoice Title/Description?](https://support.mipropertyportal.com/knowledgebase/how-to-set-management-fee-invoice-title-description/) - 1. Once you’re logged in, click to the 'Settings' gear Icon located at the top of your dashboard 2. Select 'Financial Settings' from the dropdown menu 3. Go to the middle of right side of the screen, you'll get "Management Fee Invoice Title/Description" dropdown menu. Click on that 4. Select the option that best suits - [How to set default payment terms for Bill & Invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-set-default-payment-terms-for-bill-invoice/) - 1. Once you’re logged in, click to the 'Settings' gear Icon located at the top of your dashboard 2. Select 'Financial Settings' from the dropdown menu 3. Here, you’ll find the options for 'Default Payment Terms (Bill)' and 'Default Payment Terms (Invoice)" 4. Let’s set the payment terms to ‘Due within 15 days’ for the - [How to set the default reimbursable percentage for Invoices and bills?](https://support.mipropertyportal.com/knowledgebase/how-to-set-the-default-reimbursable-percentage-for-invoices-and-bills/) - 1. Once you’re logged in, click to the 'Settings' gear Icon located at the top of your dashboard 2. Click "Financial Settings" 3. Click "Default Payment Terms (Bill) 4. You can easily set the default reimbursable percentage from 0 to 100% by typing it in - [How to use Timestamp Note Related to Prospect?](https://support.mipropertyportal.com/knowledgebase/how-to-use-timestamp-note-related-to-prospect/) - 1. Once you’re logged in, click to the 'Plus' Icon located at the top of your dashboard 2. To add your preferred communication method, simply click on the dropdown menu here 3. Click on the dropdown menu and choose your property from the available options 4. Similarly, select unit for this property 5. Next, click - [How to Generate an Account Transactions Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-account-transactions-report/) - 1. Go to Reports under ACCOUNTING & REPORTS on the Left Navigation 2. Select the Account Transactions option under financial tab 3. First Choose a portfolio from the options provided 4. Select a property from the dropdown menu 5. Click on the dropdown under Account to select an account 6. Tick the box's of "Include - [How to Generate an Aged Receivables (Owner) Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-aged-receivables-owner-report/) - 1. Click "Reports" 2. Click "Owner 3. Once in Reports section, click on Aged Receivables (Owner) 4. Choose the date under this field 5. Click "Update Report" 6. Once done, the aged receivables report would appear like this. These are summary view of all the details 7. Click "Details View" 8. The page layout will - [How to Generate an Aged Receivables (Tenant) Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-aged-receivables-tenant-report/) - 1. Click "Reports" 2. Once in Reports section, click on Aged Receivables (Tenant) under Financial tab 3. Fill the field under Select Property by selecting the property 4. Choose the date under this field 5. Click "View Report" 6. the aged receivables report will display like this for the selected property, providing a summary view - [How to Delete the “Owner Payout” line item option from the Action menu?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-the-owner-payout-line-item-option-from-the-action-menu/) - 1. After logging in, Go to Accounting dropdown on the Left Navigation under Accounting & Reports 2. Click on Owner Payout under Accounting dropdown 3. Click on LOAD DATA 4. Click on the dropdown on the right side of the screen under Action menu 5. Click "Delete" 6. Confirm the deletion by selecting "Yes, Submit" - [How to upload Signature Image as User Signature (from My Profile)?](https://support.mipropertyportal.com/knowledgebase/how-to-upload-signature-image-as-user-signature-from-my-profile/) - 1. Click on the User Email Dropdown on the top right side of the Dashboard screen 2. Click "My Profile" 3. Click "Upload Signature (image)" 4. Click on the plus sign under Upload Pictures Menu 5. Click "Submit" - [How to Update Business Profile Logo in Work Order?](https://support.mipropertyportal.com/knowledgebase/how-to-update-business-profile-logo-in-work-order/) - 1. After logging in, Click on the User Email Dropdown on the top right side of the Dashboard screen 2. Click "Business Profile" 3. Click "Logo" 4. Click on the "Would you like to display the logo in work order header" field 5. Choose Save option below to confirm 6. Click "Close" - [How to Undo a Tenant Move Out?](https://support.mipropertyportal.com/knowledgebase/how-to-undo-a-tenant-move-out/) - 1. Click "Tenant Management" 2. Click "Tenant" 3. Once you're in Tenant/List section, click on Moved Out 4. Now click on LOAD DATA 5. Click on the View Details option, under Action menu of any Moved Out Tenant 6. Click "Toggle Dropdown" 7. Click "Undo Moveout" 8. Finally, Confirm the action to undo the move-out - [How to Record an EFT payment from the Admin Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-manually-record-an-eft-or-online-payment-2/) - 1. Click on the Accounting dropdown under Accounting & Reports in the left-hand navigation 2. Click "Invoice" 3. Click on the Search field to search, then navigate to the invoice 4. Click "Record Payment" 5. Click "Online Payment (EFT)" 6. Click "Submit" - [How to Add Attachments while Composing an Email from Mi Property Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-add-attachments-while-composing-an-email-from-mi-property-portal/) - 1. After logging in, Go to Mailbox Icon 2. Once in the Mailbox section, click on Compose 3. Click on plus Sign under Attachments, to include any sort of attachments 4. Click "Send" - [How to Update the Email Body while creating a Work Order?](https://support.mipropertyportal.com/knowledgebase/how-to-update-the-email-body-while-creating-a-work-order/) - 1. Click "Tenant Management" 2. Click "Service Request" 3. Once in the Service Request / Work Order / Purchase Order section, click on the Search field to find the tenant 4. Click "Assign Vendor" 5. Then click on Create Work Order 6. Click on the Select a vendor dropdown to select the Vendor 7. Click - [How to Create a Work Order from the Property List Page?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-work-order-from-the-property-list-page/) - 1. Click "Property Management" 2. Click on Properties under Property Management dropdown 3. Click on the Search Property field to search for a property 4. Click on the dropdown in the Property List Page 5. Select the Work Order tab 6. Put a Header for the Worker Order with Company Name, Phone Number, Email Address - [How to Create a Service Request from the Property List Page?](https://support.mipropertyportal.com/knowledgebase/4856-2/) - 1. Go to Property Management dropdown under Administration on the Left Navigation 2. Click on Properties under Property Management dropdown 3. Click on the Search Property field to search for a property 4. Click on the dropdown in the Property List Page 5. Click on Service Request with the Plus Sign beside the property 6. - [How to Re-Assign a Task to Admin Team Member (Internal Members)?](https://support.mipropertyportal.com/knowledgebase/how-to-re-assign-a-task-to-admin-team-member-internal-members/) - 1. Click "All Tasks" 2. Once in My Task section , Click on the Edit icon under Assigned To menu 3. Click on the Assigned To dropdown to select the team member 4. Click on the Due Date field if any date is associated with it 5. Click inside the box of Comments menu to - [How to Assign a Task to a Team Member from Service Request?](https://support.mipropertyportal.com/knowledgebase/how-to-assign-a-task-to-a-team-member-from-service-request/) - 1. Click "Tenant Management" 2. Click on Service Request under Tenant Management dropdown 3. Search for a Service Request that needs to be assigned. Then click on View Details icon under Action menu 4. Click on Assign Internal 5. Click on Select an Admin (internal) dropdown beside Assign to icon to select the Team Member - [How to Set a Rent Receipt with an Option to Choose Address?](https://support.mipropertyportal.com/knowledgebase/how-to-set-a-rent-receipt-with-an-option-to-choose-address-owner-property-manager-custom/) - 1. Click on the "Gear" sign on the top left of the screen 2. Go to Financial Settings 3. Go to "Rent Receipt Address" 4. Click on the dropdown beside the Rent Receipt Address menu 5. Finally, click on save button. - [How to Check the Last Cheque Number?](https://support.mipropertyportal.com/knowledgebase/how-to-check-the-last-cheque-number/) - 1. Go the Accounting dropdown under ACCOUNTING & REPORTS, on the left navigation 2. Click ON Chart of Accounts 3. Click on Edit icon under Asset Accounts 4. You can see the bank information here with the Last Cheque Number - [How to update the Last Cheque Number Manually?](https://support.mipropertyportal.com/knowledgebase/how-do-i-update-the-last-cheque-number-manually/) - 1. Click "Accounting" 2. Click "Chart of Accounts" 3. Click on Edit icon under Asset Accounts 4. Click on the Last Cheque Number field in the middle of the screen to update 5. Click "Save" - [How to refresh Bambora Batch Status?](https://support.mipropertyportal.com/knowledgebase/how-to-refresh-bambora-batch-status/) - 1. Click here 2. Click "Invoices" 3. Click on the Other Action dropdown located at the top right side of the screen 4. Click "Refresh Processing Invoices" 5. Click "Yes, Submit" - [How to Check Advance Payment Summary of an Owner?](https://support.mipropertyportal.com/knowledgebase/how-to-check-advance-payment-summary-of-an-owner/) - 1. Click "Property Management" 2. Click "Owners" 3. Click on the 'View Details' icon under the Action menu for the selected Owner 4. Click on Advance Payment Summary under Owner Prepayment/Advance Payment 5. Click on RESET GRID 6. Finally, you will see the Advance Payment Summary - [How to Adjust Owner Payout from Advance Payment?](https://support.mipropertyportal.com/knowledgebase/how-to-adjust-owner-payout-from-advance-payment/) - 1. Click here 2. Select the Owner Payout option 3. Ener your portfolio & property data, Then click on "LOAD DATA" 4. Once you're in the 'Amount Due/Money Owed' section under the 'Owner Payout/List' section click on the dropdown 5. Click "Adjust From Advance Payment" 6. enter the 'Transaction Date' and 'Amount 7. Click "Cancel - [How to Update previous line items Rent Amount for a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-update-previous-line-items-rent-amount-for-a-tenant/) - 1. Click on 'Tenant Management' dropdown under 'Administration' 2. Click "Tenant" 3. Click "Test Tenant" 4. Click on the "Action" dropdown on the far right side of the screen 5. Click "Rent History" 6. Click on the edit button next to the rent amount line 7. Put the amount you want to update 8. After - [How to View the Form History of the Moved Out Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-view-the-form-history-of-the-moved-out-tenant/) - 1. Click on 'Tenant Management' dropdown under 'Administration' 2. Click "Tenant" 3. Click "Moved Out" 4. Click "Load Data" 5. Now, click on the 'View Details' icon under the Action menu 6. Click on the 'Action' dropdown located on the far right side of the screen 7. Click "Form History" 8. Here is the form - [How to Generate Tenant Account History Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-tenant-account-history-report/) - 1. Go to "Tenant Management" dropdown on the Left Navigation 2. Select 'Tenant' from the options available in the dropdown menu" 3. Click on the tenant's name to navigate to the 'View Details' page 4. Click "Toggle Dropdown" 5. Click "Tenant Account History" 6. Select the timeline for the report you want to generate by - [How to Record One-Time Credit for Tenant Services?](https://support.mipropertyportal.com/knowledgebase/how-to-record-one-time-credit-for-tenant-services/) - How should we record a one-time credit for a tenant who performed services like cleaning the house or changing the furnace filter? You can record this as a rent discount. To do so: Open the relevant rental invoice. From the action menu, select the option to apply a rent discount. - [How to Set Up Email Alerts for Service Requests?](https://support.mipropertyportal.com/knowledgebase/how-to-set-up-email-alerts-for-service-requests/) - How to Set Up Email Alerts for Service Requests? 1. Click on the settings gear icon located at the top-right corner of your dashboard. 2. From the dropdown menu, click on "Notification Settings" 3. Click "ON" - [How to Record Free Rent for Signing a Long-Term Lease?](https://support.mipropertyportal.com/knowledgebase/how-to-record-free-rent-for-signing-a-long-term-lease/) - How do we record a free month of rent for tenants who sign a two-year lease or meet a special leasing condition (e.g., signing by a certain date)? This can be handled in the same way as a rent discount: Open the rental invoice for the free month. From the action menu, apply a discount - [12 Month Range Date Set from Last Year in Tenant Account History Reports](https://support.mipropertyportal.com/knowledgebase/12-months-range-of-date-set-from-last-year-in-tenant-account-history-reports/) - [How to Delete Tenant All Due Invoices?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-tenant-all-due-invoices/) - How to Delete Tenant All Due Invoices? 1. Click "Tenant Management" 2. Select 'Tenant' from the options available in the dropdown menu" 3. Chosse the "Active Tenants" option 4. Click on a specific tenant 5. Click "Delete all due invoices" 6. Click on "Yes,Submit" to complete the process - [How to Cancel Move Out from a Tenant Profile?](https://support.mipropertyportal.com/knowledgebase/how-to-cancel-move-out-from-a-tenant-profile/) - How to Cancel Move Out from a Tenant Profile? 1. Once logged in, Click on 'Tenant Management' dropdown under 'Administration' 2. Select 'Tenant' from the options available in the dropdown menu" 3. Click on a specific tenant and click on the name to access their profile 4. Click "Cancel Moveout" 5. Confirm the cancellation - [How to Upload and Remove document? (Admin Portal)](https://support.mipropertyportal.com/knowledgebase/how-to-upload-documents-in-form-management/) - 1. click to "Document Management" 2. Click on "Add New Document" 3. You will be redirected to the "Document/Details" page 4. Fill in details 5. Click on "Browse" under "Document Form" to select the document file 6. Tick the appropriate boxes as needed 7. Once you have filled in all the details, click on "Submit" - [How to Store Documents in Document Management section?](https://support.mipropertyportal.com/knowledgebase/how-to-store-document-in-document-management-section/) - 1. click to "Document Management" 2. Click on "Add New Document" 3. You will be redirected to the "Document/Details" page 4. Fill in details 5. Click on "Browse" under "Document Form" to select the document file 6. Tick the appropriate boxes as needed 7. Once you have filled in all the details, click on "Submit" - [How to Download Yearly Rent Receipt?](https://support.mipropertyportal.com/knowledgebase/how-to-download-yearly-rent-receipt-admin-portal/) - 1. 'Tenant Management' dropdown under 'Administration' 2. Select 'Tenant' from the options available in the dropdown menu 3. Choose a specific tenant to open their 'Tenant/Details' page 4. Within the tenant details, locate the 'Receipt' dropdown for accessing receipts 5. Click on 'Download Yearly Rent Receipt' 6. Click on the Year Display Dropdown to select - [How to Return Tenant Credit?](https://support.mipropertyportal.com/knowledgebase/how-to-return-tenant-credit/) - 1. Click on 'Tenant Management' dropdown under 'Administration' 2. Select 'Tenant' from the options available in the dropdown menu" 3. "Search for a specific tenant and click on their name to access their profile" 4. On the Tenant Details page, scroll down to locate the 'Finance' section 5. Within the Finance section, you will find - [How to log Last Month’s Rent (LMR) or Security Deposit?](https://support.mipropertyportal.com/knowledgebase/how-to-log-last-months-rent-lmr-or-security-deposit/) - 1. Click on the “Tenant Management” dropdown 2. In the Tenant Management menu, click on “Tenant” to continue 3. Click on a specific Tenant to open their "Tenant Details" page 4. On the Tenant Details page, please scroll down to find more options 5. Look for the "Deposit" section and click on the "pencil" icon - [How to Change/Assign Property and Unit for an Existing Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-change-assign-property-and-unit-for-an-existing-tenant/) - 1. Click "Tenant Management" 2. Now, click on "Tenant" to proceed to tenant management 3. Next, search for the tenant you wish to update the rent for and click on the selected tenant name to access their profile 4. click on the "Pencil/Edit" icon situated below their basic details 5. Click on the "Property" dropdown - [How to Create E-mail Template?](https://support.mipropertyportal.com/knowledgebase/how-to-create-e-mail-template/) - 1. After logging in, click the settings gear icon 2. Click on the top settings gear icon 3. Click "Email Template Settings" 4. Click "Toggle Dropdown" 5. Click "Tenant" 6. Click "Reminder for Overdue Rent Payment" 7. You can write your email body as you want 8. Click "PLACE HOLDER" 9. After clicking on that, - [How to look Visual/Customized Reports – Definitions](https://support.mipropertyportal.com/knowledgebase/report-visual-customized-definitions/) - 1. manage.mipropertyportal.com 2. Click "VIEW DETAILS" 3. Click here 4. Click "Reports" 5. Click "Visual Report" 6. Click "Visual Reports - [How to look for Vendor/Other Report- Definitions](https://support.mipropertyportal.com/knowledgebase/report-other-definitions/) - 1. manage.mipropertyportal.com 2. Here is your full account dashboard. 3. Click on "Reports button" on the top of the Dashboard 4. Or, click on "Reports" under "Accounting & Reports on the left navigation on Dashboard 5. Click on "Vendor/Other" tab 6. All the Reports under "Vendor/Other" will appear. Click on any type of report to - [How to look for Rental/Tenant Report- Definitions](https://support.mipropertyportal.com/knowledgebase/report-rental-definitions/) - 1. manage.mipropertyportal.com 2. Here it is your account dashboard 3. Click on "Reports button" on the top of the Dashboard 4. Or, click on "Reports" under "Accounting & Reports on the left navigation on Dashboard 5. Click on "Rental/Tenant" tab 6. Here you will find all the "Rental/Tenant" Reports. Click on any, to generate a - [How to look for Income/Expense Reports– Definitions](https://support.mipropertyportal.com/knowledgebase/report-income-expense-definitions/) - 1. manage.mipropertyportal.com 2. Click "VIEW DETAILS" 3. Click on "Reports button" on the top of the Dashboard 4. Click "Reports" 5. Now, Click on "Income/Expense" tab 6. Click "Income by Property - [How to do Journal Transaction?](https://support.mipropertyportal.com/knowledgebase/how-to-do-journal-transaction/) - 1. Click on "Accounting" dropdown under Accounting & Reports 2. Click "Journal Transaction" 3. Click on the "Add New" button 4. Fill out the empty fields under "Description" 5. Click on "Submit" to save the journal transaction 6. To review a journal, click on it to open 7. Click on "Edit" under the Action - [How to Edit/Update Charts of Accounts?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-existing-chart-of-accounts/) - 1. Go to manage.mipropertyportal.com 2. Here is your account dashboard. 3. Go to "Accounting" on the left side bar of the dashboard 4. Click on "Chart of Accounts" 5. Click on "Asset Accounts" tab 6. Click on the "Edit" icon 7. Make necessary changes 8. Click on "Save" - [How to auto populate "Bill To" information in the bill?](https://support.mipropertyportal.com/knowledgebase/how-to-auto-populate-bill-to-information-in-the-bill/) - 1. manage.mipropertyportal.com 2. Let's kick things off by logging into the Admin Portal. 3. Click "Property Management" dropdown 4. Next, click on "Properties" to access the properties list. 5. Find the property you'd like to work with and click on the dropdown menu next to it. 6. Click "Edit" 7. click on the "Bill Settings" - [How to auto populate "Payable To" information in the Invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-auto-populate-payable-to-information-in-the-invoice/) - 1. Once logged in, click on "Property Management" on the left side of the dashboard. 2. Click "Properties" 3. Find the property you want to edit and click on the dropdown beside its display 4. Click the "Edit" button. 5. Scroll down and click on the "Invoice Settings" tab 6. Fill out the "Pay To" - [What is a Business Property?](https://support.mipropertyportal.com/knowledgebase/what-is-a-business-property/) - A business property is a type of property used to track the financial transactions related to your property management business. This includes recording income, such as management fees, and expenses like office costs. When you manage properties for other owners, the fees you earn are considered income for your business. Likewise, any operational costs related - [How to Link or Re-link Unit to a Unit Type?](https://support.mipropertyportal.com/knowledgebase/how-to-link-or-relink-unit-to-a-unit-type/) - 1. Go to manage.mipropertyportal.com 2. This is all about your account dashboard. 3. Click on "Property Management" dropdown 4. Click on "Properties" 5. Click the "Search Property..." field. 6. Click on the dropdown of the property 7. Click on "Manage Units" 8. Click on the "Edit" icon 9. Click on the "Unit Type" dropdown 10. - [How to Edit a Unit Type?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-a-unit-type/) - 1. Go to manage.mipropertyportal.com 2. Click on "Property Management" dropdown 3. Click on "Properties" 4. Click on the dropdown of the property 5. Click on "Manage Unit Types" 6. Click on the dropdown 7. Click on the 'Edit" button 8. Edit the required fields like "Rent Amount" 9. Click on "Submit" 10. Click on "View - [How to Add a New Property (Guidde)](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-new-property-guidde/) - 1. Access the Admin Portal by logging in 2. Click on "Property Management" dropdown 3. Go to "Properties" Tab 4. Click on this "New Property" icon 5. Fill out the details required in this section 6. Click on this box or drag and drop an image to "Upload a default picture for the property - [How to Delete an Invoice?](https://support.mipropertyportal.com/knowledgebase/can-i-delete-an-invoice/) - 1. Go to "Accounting" under "Accounting & Reports" on the left navigation. 2. Click on "Invoice" under "Inflow". 3. A pop up will come, Click on "Yes, Delete". 4. Select an invoice then Click on the "Trash/Delete" icon. 5. Method number 2. Go to "Accounting" under "Accounting & Reports" on the left navigation. 6. Click - [How to Delete Invoices or Bills in Bulk?](https://support.mipropertyportal.com/knowledgebase/how-to-bulk-delete-invoice-or-bills/) - 1. Go to "Accounting" under "Accounting & Reports" 2. Click on "Invoice" under "Inflow" 3. Click on the "Other Action" dropdown on the far right side of the screen 4. Then click on "Bulk Delete" option 5. Click on the Property Selection dropdown 6. Select one or more property. Also, select the timeline of the - [How to Hide Phone Number from Listing?](https://support.mipropertyportal.com/knowledgebase/how-to-hide-phone-number-from-listing/) - 1. Click "Property Management" 2. Click on "Properties". 3. Select the property 4. Click on the "dropdown" beside a property. 5. Click "Manage Unit Types" 6. Now click on the "dropdown" below 7. Click "Details" 8. Click "Edit" 9. Click the tick box 10. Click "Submit" - [How can I upload an inactivated property?](https://support.mipropertyportal.com/knowledgebase/how-can-i-upload-an-inactivated-property/) - You can not upload a document when a property is inactive. However, you can reactivate the property, upload the file/files, and deactivate it again. - [How to Delete an LTB Form from Form History?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-an-ltb-form-from-form-history-2/) - 1. Once logged in, Click on 'Tenant Management' dropdown under 'Administration'. 2. Select 'Tenant' from the options available in the dropdown menu." 3. Click on a Tenant to open the Tenant Details page. 4. Click on the "Forms" dropdown on the middle-right side of the screen beside "Report" section. 5. You will see the - [How to Update a Tenant Move Out Reason?](https://support.mipropertyportal.com/knowledgebase/how-to-update-a-tenant-move-out-reason/) - 1. Once logged in, Click on 'Tenant Management' dropdown under 'Administration'. 2. Select 'Tenant' from the options available in the dropdown menu." 3. Go to "Moved Out" option beside "Active Tenants" 4. Then click on "LOAD DATA" 5. Click on a Tenant to open the Tenant Details page. 6. Click on the edit icon beside - [How to Update a Tenant Move Out Note?](https://support.mipropertyportal.com/knowledgebase/how-to-update-a-tenant-move-out-note/) - 1. Once logged in, Click on 'Tenant Management' dropdown under 'Administration'. 2. Select 'Tenant' from the options available in the dropdown menu." 3. Go to "Moved Out" option beside "Active Tenants" 4. Then click on "LOAD DATA" 5. Click on a Tenant to open the Tenant Details page. 6. Click on the edit icon beside - [How to Update a Tenant Moved Out Rating?](https://support.mipropertyportal.com/knowledgebase/how-to-update-a-tenant-moved-out-rating/) - 1. Once logged in, Click on 'Tenant Management' dropdown under 'Administration'. 2. Select 'Tenant' from the options available in the dropdown menu." 3. Go to "Moved Out" option beside "Active Tenants" 4. Then click on "LOAD DATA" 5. Click on a Tenant to open the Tenant Details page. 6. Click on the edit icon beside - [How to Record a Mortgage Loan and Monthly Payments in MiPropertyPortal](https://support.mipropertyportal.com/knowledgebase/how-to-record-a-mortgage-loan-and-monthly-payments-in-mipropertyportal/) - Managing your mortgage payments effectively is crucial for maintaining accurate financial records. In this help article, we’ll walk you through how to record both the initial mortgage loan and the subsequent monthly payments using journal entries. By the end, you’ll be able to track your mortgage’s principal balance and the interest expenses accurately. Scenario: You - [How to Record Loan Amount for Property Purchase?](https://support.mipropertyportal.com/knowledgebase/how-to-record-loan-amount-for-property-purchase/) - Scenario: John Smith bought a property under a corporation name, ABC Holding Ltd. He gave $XXXXXX loan to the corporation. That loan amount was used to purchase the property. How to record this transactions in the accounting book? Solution: In this scenario, John Smith provided a loan to the corporation, ABC Holding Ltd., which - [How to Use MIPP API Key?](https://support.mipropertyportal.com/knowledgebase/how-to-use-mipp-api-key/) - 1. Click on the “User email dropdown” at the top right of the screen 2. Click "Business Profile" 3. Click "API Keys" 4. Select the option to API Documentation 5. Switch to "mipp.readme.io" 6. Now, get back to the API Key access page. you must pass two API keys in request header 7. Paste those - [How to Regenerate API key?](https://support.mipropertyportal.com/knowledgebase/how-to-regenerate-api-key/) - 1. Click on the "User email dropdown" at the top right of the screen. 2. Click "Business Profile" 3. Click "API Keys" 4. To regenerate API key client secret click on this icon. 5. Click "Yes, Submit" 6. This is very confidential. Do not share this with other. - [How to Find API Key?](https://support.mipropertyportal.com/knowledgebase/how-to-find-api-key/) - 1. Click on the "User email dropdown" at the top right of the screen 2. Click "Business Profile" 3. Click "API Keys" 4. Here you can see X-API-Key & X-Client-Secret - [How to add properties for NR4 report?](https://support.mipropertyportal.com/knowledgebase/how-to-add-properties-for-nr4-report/) - NR4 report is for the non residents owner only. You need to mark the owner as non-residential owner from the owner details page. - [Can I log rental income for ‘Unpaid’ invoices for ‘Moved-out’ tenants?](https://support.mipropertyportal.com/knowledgebase/can-i-log-rental-income-for-unpaid-invoices-for-moved-out-tenants/) - You can log rental income for ‘Unpaid’ invoices for ‘Moved-out’ tenants and the rent amount will be reflected in the Rent & Disbursement report based on management fee configuration settings (deposit date vs invoice date). Note:You will need to ‘Delete and Recreate’ management fee payout for that month. - [How to Disable Tenant Payment Profile Update from Admin Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-disable-tenant-payment-profile-update-from-tenant-portal/) - [How to Enable Tenant Payment Profile Update from Admin Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-enable-tenant-payment-profile-update-from-tenant-portal/) - [Admin Training Workshop (Video) | Management Fee Settings & Owner Payout - Part 1](https://support.mipropertyportal.com/knowledgebase/admin-training-management-fee-settings-owner-payout/) - In this video we've discussed management fee settings. - [MiPropertyPortal Admins Training Workshop 03 - Service Request Flow Part 2 (April 25, 2024) by Gill Donkersgoed](https://support.mipropertyportal.com/knowledgebase/mipropertyportal-admins-training-workshop-03-service-request-flow-part-2-april-25-2024-by-gill-donkersgoed/) - Service Request Overview Part 2 - [MiPropertyPortal Admins Training Workshop 02 - Service Request Flow Part 1 (March 14, 2024) by Gill Donkersgoed](https://support.mipropertyportal.com/knowledgebase/mipropertyportal-admins-training-workshop-02-march-14-2024/) - Service Request Overview Topics Covered: Understanding the importance of service request management Overview of the service request workflow Interface Navigation Exploring the service request interface Navigating through list views and details Creating and Managing Service Requests Initiating new service requests Tracking and managing existing requests Assigning Tasks and Prioritization Allocating tasks to relevant personnel Prioritizing - [MiPropertyPortal Admins Training Workshop -Tenant Management Overview by Jahangir Alam (February 29, 2024)](https://support.mipropertyportal.com/knowledgebase/mipropertyportal-admins-training-workshop-february-29-2024/) - Topics Covered: Tenant Management Overview Tenant Management Flow Interface List view Details Tenant Basic Information Tenant Documents Rent History Deposit Rent and other payment collection Move Out Reports Tenant Communication Activity Log - [What does online payment transaction mean in MiPropertyPortal?](https://support.mipropertyportal.com/knowledgebase/what-does-online-payment-transaction-mean-in-mipropertyportal/) - A transaction is a collection of one or more payments processed on the same day. For example, tenant A has multiple upcoming invoices as follows: Rental Invoice: Due first of the month. Tenant invoice: Due first of the month. Tenant invoice: Due 2nd of the month. In the above scenario, two invoices have the same - [How to Check Deposit Liability Summary in the Reports Section?](https://support.mipropertyportal.com/knowledgebase/how-to-check-view-rental-tenant-deposit-liability-summary-in-the-reports-section/) - [How to disable/enable Expense Group for tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-disable-enable-expense-group-for-tenant/) - [How to Set CAM Expense Account Grouping?](https://support.mipropertyportal.com/knowledgebase/how-to-set-cam-expense-account-grouping/) - [How to Create a Liability Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-liability-summary-report/) - [How to Generate Management Fee Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-management-fee-summary-report/) - [How to Generate a Monthly Tenant Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-monthly-tenant-summary-report/) - [Improvements to Owner Profile's](https://support.mipropertyportal.com/knowledgebase/improvements-to-owner-profiles/) - [N4 Report: Adding Fields related to individual owner](https://support.mipropertyportal.com/knowledgebase/n4-report-adding-fields-related-to-individual-owner-recipient-code-and-foreign-or-canadian-tax-id-number/) - [N4 Report: Client settings](https://support.mipropertyportal.com/knowledgebase/n4-report-client-settings/) - [How to Download receipt for each invoice payment from Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-download-receipt-for-each-invoice-payment-from-tenant-portal/) - [How to record owner payment or pay owners from the portal?](https://support.mipropertyportal.com/knowledgebase/how-to-record-owner-payment-or-pay-owners-from-the-portal/) - Once payment comes to the property manager’s bank account, the property manager can then set up a payout to the owner’s bank account. Currently, you can only pay using a bank account (EFT). The payout usually takes about 3 business days. The owner does not need to sign an agreement with the payment gateway vendor, Worldline. - [How to Generate Rent & Disbursements Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-rent-disbursements-summary-report/) - [How to Create a General Ledger Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-a-general-ledger-report/) - [How to Generate a Profit & Loss (Income Statement) Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-a-profit-loss-income-statement-report/) - [Bulk Delete Invoices and Bills with Reimbursement Column Option](https://support.mipropertyportal.com/knowledgebase/bulk-delete-invoices-and-bills-with-reimbursement-column-option/) - [Access Data Older Than 14 Months in the Bill and Invoice List](https://support.mipropertyportal.com/knowledgebase/access-data-older-than-14-months-in-the-bill-and-invoice-list/) - [Restyled Login Page](https://support.mipropertyportal.com/knowledgebase/restyled-login-page/) - [How to Generate an Outstanding Rent Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-outstanding-rent-report/) - [How to Generate a Trial Balance Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-a-trial-balance-report/) - [How to Generate a Balance Sheet Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-a-balance-sheet-report/) - [How Tenant can Delete a Payment Profile in the Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-tenant-can-delete-a-payment-profile/) - [How do I update or delete the last rent increase line item from Tenant Rent History?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-the-last-item-from-tenant-rent-history/) - [How do I customize roles to generate reports?](https://support.mipropertyportal.com/knowledgebase/how-do-i-customize-roles-to-generate-reports/) - [Adjustment in Invoice & Bills section](https://support.mipropertyportal.com/knowledgebase/adjustment-in-invoice-bills-section/) - [How to Generate a Rent Roll Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-rent-roll-report/) - [How to Automatically Adjust LMR (Last Month Rent) with Tenant Deposit from Settings?](https://support.mipropertyportal.com/knowledgebase/how-to-auto-adjust-last-month-rent-deposit-with-last-month-rent/) - [How to Enable or Disable Auto Pay from Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-enable-or-disable-auto-pay-as-a-tenant/) - [How can I Download a Pet Deposit Receipt? (Tenant Management)](https://support.mipropertyportal.com/knowledgebase/how-can-i-download-a-pet-deposit-receipt-tenant-management/) - [How can I Download a Key Deposit Receipt? (Tenant Management)](https://support.mipropertyportal.com/knowledgebase/how-can-i-download-a-key-deposit-receipt-tenant-management/) - [How to Create a Tenant Invoice from Tenant Management? (Tenant Details Page)](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-tenant-invoice-from-tenant-management-tenant-details-page/) - [How to Create a Rental Invoice from Tenant Management? (Tenant Details Page)](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-rental-invoice-from-tenant-management-tenant-details-page/) - [How to Download & Send the Notice of Intent to Enter Form in BC from Tenant Management? (Tenant Details Page)](https://support.mipropertyportal.com/knowledgebase/how-to-download-send-the-notice-of-intent-to-enter-form-in-bc-from-tenant-management-tenant-details-page/) - [How to Download & Send the Notice of Intent to Enter Form in ON from Tenant Management?(Tenant Details Page)](https://support.mipropertyportal.com/knowledgebase/how-to-download-the-notice-of-intent-to-enter-form/) - [How do I Send a One Month Notice to End Tenancy (RTB33) Form in BC from Tenant Management?](https://support.mipropertyportal.com/knowledgebase/how-do-i-send-a-one-month-notice-to-end-tenancy-rtb33-form-in-bc-from-tenant-management/) - [How can I Send a Ten Days Notice to End Tenancy (RTB30) Form in BC from Tenant Management?](https://support.mipropertyportal.com/knowledgebase/how-can-i-send-a-ten-days-notice-to-end-tenancy-rtb30-form-in-bc-from-tenant-management/) - [How can I Send a Notice of Rent Increase (RTB7) Form in BC from Tenant Management?](https://support.mipropertyportal.com/knowledgebase/how-can-i-send-a-notice-of-rent-increase-rtb7-form-in-bc-from-tenant-management/) - [How to Apply a Rent Discount every month Automatically from Tenant Details Page?(From Tenant Management)](https://support.mipropertyportal.com/knowledgebase/how-to-apply-a-rent-discount-every-month-automatically/) - If any of the discount options is selected, every time a payment is logged for a rental invoice (for this tenant), the system will check if the rent payment satisfies the discount requirement and add a discount line item under the rental invoice (when the requirement is met). Tenants also see all the discount info - [How do I implement Rent Increase for a Tenant from tenant details page? (Tenant Management)](https://support.mipropertyportal.com/knowledgebase/how-do-i-implement-rent-increase-for-a-tenant-from-tenant-details-page-tenant-management/) - [How can you check the Tenant Activity Summary within the tenant management section? (Tenant Details Page)](https://support.mipropertyportal.com/knowledgebase/how-can-you-check-the-tenant-activity-summary-within-the-tenant-management-section/) - [How can I Locate and View Service Requests on the Tenant Details Page?(Tenant Management)](https://support.mipropertyportal.com/knowledgebase/how-can-i-locate-and-view-service-requests-on-the-tenant-details-pagetenant-management/) - [How can I check Active Lease Details on the Tenant Details Page? (Tenant Management)](https://support.mipropertyportal.com/knowledgebase/how-can-i-check-active-lease-details-on-the-tenant-details-page-tenant-management/) - [How can I check Expired Lease Details on the Tenant Details Page? (Tenant Management)](https://support.mipropertyportal.com/knowledgebase/how-can-i-check-expired-lease-details-on-the-tenant-details-page-tenant-management/) - [How to Handle Documents on the Tenant Details Page? (Tenant Management)](https://support.mipropertyportal.com/knowledgebase/how-to-handle-documents-on-the-tenant-details-page-tenant-management/) - [How do I Activate an inactive property on the property portal?](https://support.mipropertyportal.com/knowledgebase/how-do-i-activate-an-inactive-property-on-the-property-portal/) - [How to Modify Tenant Contact Information in the Mi Property Portal? (Tenant Management Section)](https://support.mipropertyportal.com/knowledgebase/how-to-modify-tenant-contact-information-in-the-mi-property-portal-tenant-management-section/) - [How can I Deactivate automatic rental invoice generation for both property and tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-disable-auto-generate-rental-invoice/) - [How to Generate Tenant Credit Liability Summary Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-tenant-credit-liability-summary-report/) - [How to View Transactions from the Pet Deposit Section?](https://support.mipropertyportal.com/knowledgebase/how-to-view-transactions-from-the-pet-deposit-section/) - [How to View Transactions from the Key Deposit Section?](https://support.mipropertyportal.com/knowledgebase/how-to-view-transactions-from-the-key-deposit-section/) - [How to View Transactions from the Rental Deposit Section?](https://support.mipropertyportal.com/knowledgebase/how-to-view-transactions-from-the-rental-deposit-section/) - [How to Change/Update Lease Start and End Date from Tenant Management? (for an Existing Tenant)](https://support.mipropertyportal.com/knowledgebase/how-to-change-lease-start-and-end-date-for-an-existing-tenant/) - [How to Upload & Delete Tenant Profile Picture from Tenant Management?](https://support.mipropertyportal.com/knowledgebase/how-to-upload-delete-tenant-profile-picture-from-tenant-management/) - [How to Edit/Update Pet Deposit Amount in Tenant Management?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-update-pet-deposit-amount-in-tenant-management/) - [How to Edit/Update Key Deposit Amount in Tenant Management?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-update-key-deposit-amount-in-tenant-management/) - [How can I Delete Pet Deposits?](https://support.mipropertyportal.com/knowledgebase/how-can-i-delete-pet-deposits/) - [How can I Delete Key Deposits?](https://support.mipropertyportal.com/knowledgebase/how-can-i-delete-key-deposits/) - [How can I compute Deposit Interest and apply it to the tenant's account?](https://support.mipropertyportal.com/knowledgebase/how-to-calculate-deposit-interest-add-it-to-the-tenants-account/) - [How to Update Online Payment Settings for Property Manager Account?](https://support.mipropertyportal.com/knowledgebase/how-to-update-online-payment-settings-for-property-manager-account/) - [How to Check/View Service Request Summary Report in the Reports Section?](https://support.mipropertyportal.com/knowledgebase/how-to-check-view-service-request-summary-report-in-the-reports-section/) - [How to View/Check Tenants with Credit Balances in the Reports Section?](https://support.mipropertyportal.com/knowledgebase/how-to-view-check-tenants-with-credit-balances-in-the-reports-section/) - [How to View/Create a Tenant Account History Report?](https://support.mipropertyportal.com/knowledgebase/how-to-view-create-tenant-account-history-report/) - [How to Generate Monthly Tenant Rent Increase Due Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-monthly-tenant-rent-increase-due-report/) - [How to Generate a Habitually Late Rent Payment Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-a-habitually-late-rent-payment-report/) - [How to Generate an Income by Tenant Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-income-by-tenant-report/) - [How to Generate an Expense by Vendor Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-expense-by-vendor-report/) - [How to Generate an Income by Property Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-income-by-property-report/) - [How to Generate an Invoice Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-an-invoice-report/) - [How to Generate a Sales Tax Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-a-sales-tax-report/) - [How to Generate a Trial Balance Report with Date Range?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-a-trial-balance-report-with-date-range/) - [How to Print Cheques?](https://support.mipropertyportal.com/knowledgebase/how-to-print-cheques/) - [How to Create a Management Fee Collection for Non Rental Invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-management-fee-collection-for-non-rental-invoice/) - [How to Apply Discount on Management Fee Invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-apply-discount-on-management-fee-invoice/) - [How to Update Management Fee?](https://support.mipropertyportal.com/knowledgebase/how-to-update-management-fee/) - [How to Define Management Fee Settings?](https://support.mipropertyportal.com/knowledgebase/how-to-define-management-fee-settings/) - [How to record invoice payment in bulk?](https://support.mipropertyportal.com/knowledgebase/how-to-record-invoice-payment-in-bulk/) - You can Record tenant payments for individual invoices in bulk directly from the portal. Follow the steps below: Go to Accounting > Inflow > Invoice Under Other Action, click ‘BULK PAYMENT (Individual Invoice’ Select one or more Properties Select one or more tenants(optional), Select From Date and To Date Select Invoice Type Click View Invoices Check the boxes beside each - [How to Send Email or Send SMS to Vendors while Assigning Work Order?](https://support.mipropertyportal.com/knowledgebase/how-to-send-email-or-sms-to-vendors-when-assigning-work-order/) - [How to Find Total Management Fee for All Properties by Date Range?](https://support.mipropertyportal.com/knowledgebase/how-to-find-total-management-fee-for-all-properties-by-date-range/) - [How to Advertise a Vacant/Empty Unit?](https://support.mipropertyportal.com/knowledgebase/how-to-advertise-a-vacant-unit/) - [Rental Invoices after the Move Out Date](https://support.mipropertyportal.com/knowledgebase/rental-invoices-after-the-move-out-date/) - [How to Create Reimbursable Bill or Expense ?](https://support.mipropertyportal.com/knowledgebase/how-to-create-reimbursable-expense-or-bill/) - [How to View the Reimbursable Invoices & Bills Summary report?](https://support.mipropertyportal.com/knowledgebase/how-to-view-the-reimbursable-invoices-bills-summary-report/) - [How to Update Credit Card information for Subscription Payment?](https://support.mipropertyportal.com/knowledgebase/how-to-update-credit-card-information-for-subscription-payment/) - [How to Delete an Invoice Payment?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-an-invoice-payment/) - [How to Share Monthly Disbursement Report to Owners?](https://support.mipropertyportal.com/knowledgebase/how-to-share-monthly-disbursement-report-to-owners/) - [How to Share Rent Roll Report in the Owner Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-share-rent-roll-report-in-the-owner-portal/) - [How to Share Documents with All Tenants in a Property?](https://support.mipropertyportal.com/knowledgebase/how-to-share-documents-with-all-tenants-in-a-property/) - [How to Save Multiple Bank Accounts in Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-save-multiple-bank-accounts-tenant-portal/) - [How to Resend Tenant Portal Invitation for Tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-resend-tenant-portal-invitation-for-tenants/) - [How to Check Announcement in Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-check-announcement-in-tenant-portal/) - [How to Download Yearly Rent Receipt from Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-download-yearly-rent-receipt-tenant-portal/) - [How to Pay Invoices via Credit Card in Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-pay-invoices-via-credit-card-in-tenant-portal/) - [How to Send Message to Property Managers in Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-send-message-to-property-managers-in-tenant-portal/) - [How to Submit a Service Request from Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-submit-a-service-request-from-tenant-portal/) - al - [How to Delete a Work Order?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-work-order/) - [How to Delete a Purchase Order or Work Order?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-work-order-or-purchase-order/) - [How to Edit/Update the Status of a Purchase Order?](https://support.mipropertyportal.com/knowledgebase/how-to-update-the-status-of-a-purchase-order/) - [How to Deposit cash?](https://support.mipropertyportal.com/knowledgebase/how-to-deposit-cash/) - [How to Turn On Failed Payment Notifications?](https://support.mipropertyportal.com/knowledgebase/how-to-turn-on-failed-payment-notifications/) - [What if Autopay is on but the Rent is not Submitted or Not Withdrawing Money?](https://support.mipropertyportal.com/knowledgebase/what-if-autopay-is-on-but-the-rent-is-not-submitted-or-not-withdrawing-money/) - [How to Change Root Email Address in the Notification Settings?](https://support.mipropertyportal.com/knowledgebase/how-to-change-root-email-address-in-the-notification-settings/) - [How to Add/Replace Logo on the Dashboard?](https://support.mipropertyportal.com/knowledgebase/how-to-add-logo-on-your-dashboard/) - [How to Check Email Delivery Status in Mi Property Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-check-if-an-email-has-been-opened-or-delivered/) - You can also check if your personal email was sent successfully and has been read by adding a chrome extension to your browser. (HubSpot is a chrome extension that is free to use) Go to HubSpot and create an account. (Click ‘Install for chrome’ to add the extension) When you log in to your email - [How to Refresh Permission for Admin?](https://support.mipropertyportal.com/knowledgebase/how-to-refresh-permission-for-admin/) - [How to Renew a Lease?](https://support.mipropertyportal.com/knowledgebase/how-to-renew-a-lease/) - [How to Delete a Lease?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-lease/) - [How to Edit a Portfolio?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-a-portfolio/) - [Why vendor doesn’t show up in the bill or expenses?](https://support.mipropertyportal.com/knowledgebase/why-vendor-doesnt-show-up-in-the-bill-or-expenses/) - There are instances when the vendor that you want to include in the bill or expenses are not showing up. The reason being is that this vendor is not yet approved. If a vendor is not yet approved in the system, it will not show up on the list. Here’s what you need to do - [How to Export Charts of Accounts?](https://support.mipropertyportal.com/knowledgebase/how-to-export-charts-of-accounts/) - [How to Delete a Chart of Accounts?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-or-delete-a-chart-of-accounts/) - [How to Process Negative Balance in Owner Payout?](https://support.mipropertyportal.com/knowledgebase/how-to-process-negative-balance-in-owner-payout/) - [How to Move Owner Payout Amount to the Owner Credit?](https://support.mipropertyportal.com/knowledgebase/how-to-move-owner-payout-amount-to-the-owner-credit/) - [How to Delete and Recreate Management Fee Income?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-and-recreate-management-fee-income-2/) - [How to Return Owner Credit?](https://support.mipropertyportal.com/knowledgebase/how-to-return-owner-credit/) - [How to Change/Remove the Owner of a Property?](https://support.mipropertyportal.com/knowledgebase/how-to-change-remove-the-owner-of-a-property/) - [How to Carry Forward Due Owner Payout to Next Cycle?](https://support.mipropertyportal.com/knowledgebase/how-to-carry-forward-due-owner-payout-to-next-cycle/) - [How to show & hide Rent & Disbursement report visibility to the owner for a Property?](https://support.mipropertyportal.com/knowledgebase/how-to-show-hide-rent-disbursement-report-visibility-to-the-owner-for-a-property/) - [How to Send an Owner Statement without inviting Owner to the portal?](https://support.mipropertyportal.com/knowledgebase/how-to-send-an-owner-statement-without-inviting-owner-to-the-portal/) - [How to Send SMS to Owners?](https://support.mipropertyportal.com/knowledgebase/how-to-send-sms-to-owners-or-vendors/) - [How to Save Owner Report in the Owner Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-save-owner-report-in-the-owner-portal/) - [How to Assign or Update Properties in a Portfolio?](https://support.mipropertyportal.com/knowledgebase/how-to-assign-or-update-properties-to-a-portfolio/) - [How to Activate a Deactivated Property in a Portfolio?](https://support.mipropertyportal.com/knowledgebase/5636-2/) - [How to Deactivate a Portfolio?](https://support.mipropertyportal.com/knowledgebase/how-to-disable-a-portfolio/) - [How to Add Bank Information in a Portfolio?](https://support.mipropertyportal.com/knowledgebase/how-to-add-bank-information-to-a-portfolio/) - [How to Download the Portfolio Summary?](https://support.mipropertyportal.com/knowledgebase/how-to-download-the-portfolio-summary/) - [How can I View the Portfolio Summary?](https://support.mipropertyportal.com/knowledgebase/how-can-i-view-the-portfolio-summary/) - [How to Delete a Portfolio?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-portfolio/) - [How can I see all the Properties under a Portfolio?](https://support.mipropertyportal.com/knowledgebase/how-can-i-see-all-the-properties-under-a-portfolio/) - [Bulk Split Payment with an option to filter Invoice Type for Multiple Tenants](https://support.mipropertyportal.com/knowledgebase/bulk-split-payment-with-an-option-to-filter-invoice-type-for-multiple-tenants/) - [Bulk Split Payment with an option to Filter Invoice Type for Individual Tenants](https://support.mipropertyportal.com/knowledgebase/bulk-split-payment-with-an-option-to-filter-invoice-type-for-individual-tenants/) - [Owner Payout Report - R&D Report (shows advance payment made to the owner)](https://support.mipropertyportal.com/knowledgebase/owner-payout-report-rd-report-shows-advance-payment-made-to-the-owner/) - [Display the Owner's Advance Payment Balance while Recording a Payment](https://support.mipropertyportal.com/knowledgebase/display-the-owners-advance-payment-balance-while-recording-a-payment/) - [Details show the creator (with date) and modifier (with date) & other information](https://support.mipropertyportal.com/knowledgebase/details-show-the-creator-with-date-and-modifier-with-date-other-information/) - [How to Deactivate a Property?](https://support.mipropertyportal.com/knowledgebase/how-to-deactivate-a-property/) - [How to Resend Owner Portal Invitation?](https://support.mipropertyportal.com/knowledgebase/how-to-resend-owner-portal-invitation/) - [How to Email Invoice Receipts/Yearly Rent Receipt to Tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-email-invoice-receipts-to-tenants/) - [How to Edit/Update Owner Information?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-owner-information/) - [How to Check Owner Disbursements Report?](https://support.mipropertyportal.com/knowledgebase/how-to-check-owner-disbursement-report/) - [How to Change Phone Number and Email Address on Vacancy Listing?](https://support.mipropertyportal.com/knowledgebase/how-to-change-phone-number-and-email-address-on-vacancy-listing/) - [How to Remove a Specific Unit from the Vacancy Listing Site?](https://support.mipropertyportal.com/knowledgebase/how-to-remove-a-specific-unit-from-the-vacancy-listing-site/) - [Lease Creation](https://support.mipropertyportal.com/knowledgebase/lease-creation/) - [How to Download Tenant List in Excel?](https://support.mipropertyportal.com/knowledgebase/how-to-download-tenant-list-in-excel/) - [How to Download Owner List in Excel?](https://support.mipropertyportal.com/knowledgebase/how-to-download-owner-list-in-excel-2/) - [How to Convert Prospective Owners to your official Owners List?](https://support.mipropertyportal.com/knowledgebase/how-to-convert-prospective-owners-to-your-official-owners-list/) - [How to Create Prospective Owners?](https://support.mipropertyportal.com/knowledgebase/how-to-create-prospective-owners/) - Prospective Owners are your leads that show interest in letting you manage their properties. Here, you can keep their details. Most especially their Primary info like Name, Address, Email Address, and Number. - [How to Automate Tax Calculation for Line Items in invoices and bills?](https://support.mipropertyportal.com/knowledgebase/how-to-automate-tax-calculation-for-line-items-in-invoices-and-bills/) - [How to Edit/Update a Tax Code?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-update-a-tax-code/) - [How To Generate A Tax Code?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-a-tax-code/) - [How to Invite Prospect to Sign the Covid Screening Form?](https://support.mipropertyportal.com/knowledgebase/how-to-invite-prospect-to-sign-the-covid-screening-form/) - [How to Visit Another Tenant’s Profile Quickly?](https://support.mipropertyportal.com/knowledgebase/how-to-visit-another-tenants-profile-quickly/) - [How to Download Tenant Lease List in Excel?](https://support.mipropertyportal.com/knowledgebase/how-to-download-tenant-lease-list-in-excel/) - [How to Download a Lease from Admin Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-download-a-lease-from-admin-portal/) - [How to Share Internet Code/Remote Code with one or more tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-share-internet-code-or-remote-code-with-one-or-more-tenants/) - [Can I add Multiple Parking Spot for Tenants?](https://support.mipropertyportal.com/knowledgebase/can-i-add-multiple-parking-spot-for-tenants/) - Can I add Multiple Parking Spot for Tenants? The simple answer is ‘YES’’, you can add multiple parking spaces for tenants. However, when adding a parking amount/cost, you need to add the TOTAL parking amount as we currently don’t have the multiple line item for parking. Follow this article if you need to add parking - [How to Process Non-Residence Tax in Mi Property Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-process-non-residence-tax-in-mi-property-portal/) - A non-resident of Canada pays tax on the income they generate in Canada. In a property management business, usually, the property manager deducts this tax amount from the collected monthly rent. This tax is basically an expense item for the owner - [What happens when a Tenant Profile is Activated?](https://support.mipropertyportal.com/knowledgebase/what-happens-when-a-tenant-profile-is-activated/) - [How to Send Email or SMS to Tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-send-email-or-sms-to-tenants/) - [How to Hide Tenant or Owner bank information?](https://support.mipropertyportal.com/knowledgebase/how-to-hide-tenant-or-owner-bank-information/) - [How to Turn On and Turn Off Auto Adjust Rental Invoice with Tenant Credit?](https://support.mipropertyportal.com/knowledgebase/how-to-turn-on-and-off-auto-adjust-rental-invoice-with-tenant-credit/) - You might wonder why your tenant invoices get auto-adjusted by their tenant credit. The quick answer is that the auto-adjust rental invoice is turned ON. However, you can turn it off easily Remember: When selected, any rental invoice generated by the system will be adjusted (invoice amount) by the tenant credit amount (if any) - [How to Schedule an Event/Meeting in the Calendar Scheduler?](https://support.mipropertyportal.com/knowledgebase/how-to-schedule-event-meeting-in-the-calendar-scheduler/) - [What if I cannot upload a floor plan in my property listing?](https://support.mipropertyportal.com/knowledgebase/what-if-i-cannot-upload-a-floor-plan-in-my-property-listing/) - [How to Create and Send a Notice of Intent to Enter to tenant and additional tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-create-and-send-a-notice-of-intent-to-enter-to-tenant-and-additional-tenants/) - As a landlord or property manager sending a ‘Notice of Intent to Enter’ to a tenant rental home is a MUST! In addition to the forms inside the Admin Portal, we provided a ‘Notice of Intent to Enter’ so that you can document your visit to the rental unit/property. NOTE to Tenants: – It is - [How to Set Up GST for Commercial Rents?](https://support.mipropertyportal.com/knowledgebase/how-to-set-up-gst-for-commercial-rents/) - [How to Know if a Property is Commercial or not?](https://support.mipropertyportal.com/knowledgebase/how-to-know-if-a-property-is-commercial-or-not/) - [How to Add Tax for Parking & Storage while Creating Manual Rental Invoice for Commercial Tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-add-tax-for-parking-storage-while-creating-manual-rental-invoice-for-commercial-tenants/) - [How to Add Comma Separated Emails for Notifications for for a Task?](https://support.mipropertyportal.com/knowledgebase/how-to-add-comma-separated-emails-for-notifications-for-for-a-task/) - [How to View Expired Announcements?](https://support.mipropertyportal.com/knowledgebase/how-to-view-expired-announcements/) - [How to Generate Retained Earnings Report in the Balance Sheet?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-retained-earnings-report-in-the-balance-sheet/) - [How to link Description to Invoices in Tenant Account History Report?](https://support.mipropertyportal.com/knowledgebase/how-to-link-description-to-invoices-in-tenant-account-history-report/) - How to link Description to Invoices in Tenant Account History Report? - [How to Filter the Priority level in of Work Order in List View?](https://support.mipropertyportal.com/knowledgebase/how-to-filter-the-priority-level-in-of-work-order-in-list-view/) - [How to Save a Certificate of Service for a Tenant in Ontario?](https://support.mipropertyportal.com/knowledgebase/how-to-save-a-certificate-of-service-for-a-tenant-in-ontario/) - [How to Send Announcement to a Property?](https://support.mipropertyportal.com/knowledgebase/how-to-send-announcement-to-a-property/) - [How to Send Announcement to Owners?](https://support.mipropertyportal.com/knowledgebase/how-to-send-announcement-to-owners/) - How to Send Announcement to Owners? - [How to Switch to a different Depositing/Payment Account while Processing Invoices or Bills in Bulk?](https://support.mipropertyportal.com/knowledgebase/how-to-switch-to-a-different-depositing-payment-account-while-processing-invoices-or-bills-in-bulk/) - [How to Create Tenant Invoices for Multi-Tenants from a Bill?](https://support.mipropertyportal.com/knowledgebase/how-to-create-tenant-invoices-for-multi-tenants-from-a-bill/) - [How to View Uploaded Documents in the Document Management Section?](https://support.mipropertyportal.com/knowledgebase/how-to-view-uploaded-documents-in-the-document-management-section/) - [How to View and Upload Documents in Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-upload-and-view-documents-in-tenant-portal/) - Here, there are 3 sections, Uploaded by me (Landlord/Property Manager will be able to download these documents) Shared Documents (by Landlord/Property Manager) Upload new document (‘pdf’, ‘doc’, ‘txt’, ‘csv’, ‘jpg’, ‘png’, ‘gif’, ‘jpeg’) - [Where to Find the Pop Up Calculator?](https://support.mipropertyportal.com/knowledgebase/where-to-find-the-pop-up-calculator/) - [How to Remove Storage for a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-remove-storage-for-a-tenant/) - [How to Edit Parking for a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-parking-for-a-tenant/) - [How to Remove Parking for a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-remove-parking-for-a-tenant/) - [How To Lock Or Unlock Portal Access?](https://support.mipropertyportal.com/knowledgebase/how-to-lock-or-unlock-portal-access/) - A portal is a convenient way for property managers and tenants to communicate effectively. Having access to a portal allows tenants to change their personal details, such as their banking information and allow him/her to oversee the process. However, you may decide to turn off access to the tenant for various reasons, or you may - [How to Invite a Tenant by Email from the Tenant List?](https://support.mipropertyportal.com/knowledgebase/how-to-invite-someone-as-a-tenant/) - [How to Check the Status of Invitations of the Tenants on the Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-check-the-status-of-invitations-of-the-tenants-on-the-tenant-portal/) - [How can I send a Manual Form to a Tenant?](https://support.mipropertyportal.com/knowledgebase/how-can-i-send-a-manual-form-to-a-tenant/) - [How to Turn On and Turn Off NSF Invoice by Property?](https://support.mipropertyportal.com/knowledgebase/how-to-turn-on-and-turn-off-nsf-invoice-by-property/) - [How to View the Form History of any Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-view-the-form-history-of-any-tenant/) - [How to Add Manually Served Form?](https://support.mipropertyportal.com/knowledgebase/manually-served-form-history/) - [How to Create Recurring Calendar Events?](https://support.mipropertyportal.com/knowledgebase/how-to-create-recurring-calendar-events/) - [Where to View a Portfolio Report?](https://support.mipropertyportal.com/knowledgebase/where-to-view-a-portfolio-report/) - [How to Add a Portfolio for the Property?](https://support.mipropertyportal.com/knowledgebase/how-to-add-a-portfolio-for-your-property/) - [How to Send Emails to Tenants in the Bulk Email notification section while excluding the Tenant with the future move-in dates?](https://support.mipropertyportal.com/knowledgebase/how-to-send-emails-to-tenants-in-the-bulk-email-notification-section-while-excluding-the-tenant-with-the-future-move-in-dates/) - [How to create/prepare New Deposit Slip with Split Payment and save without Recording Payment(s)?](https://support.mipropertyportal.com/knowledgebase/how-to-create-prepare-new-deposit-slip-and-save-without-recording-payments/) - [How to Remove Items in a Saved Deposit Slip?](https://support.mipropertyportal.com/knowledgebase/how-to-remove-items-in-a-saved-deposit-slip/) - [How to create Recurring Invoices once the frequency becomes non-editable?](https://support.mipropertyportal.com/knowledgebase/how-to-create-recurring-invoices-once-the-frequency-becomes-non-editable/) - [How to create up to 12 additional invoices for bill while manually creating an invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-create-up-to-12-additional-invoices-for-bill-while-manually-creating-an-invoice/) - [How to create up to 12 additional invoices for tenant while manually creating an invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-create-up-to-12-additional-invoices-for-tenant-while-manually-creating-an-invoice/) - [How to create up to 12 additional invoices for rental while manually creating an invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-create-up-to-12-additional-invoices-for-rental-while-manually-creating-an-invoice/) - [How to check the Logo in the Tenant Notice of Intent to Enter in the Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-check-the-logo-in-the-tenant-notice-of-intent-to-enter-in-the-tenant-portal/) - [How to View Submitted Tickets with their Status?](https://support.mipropertyportal.com/knowledgebase/how-to-view-submitted-tickets-with-their-status-2/) - [How to Save/View Attachments under the Mailbox once the email is sent?](https://support.mipropertyportal.com/knowledgebase/how-to-save-view-attachments-under-the-mailbox-once-the-email-is-sent/) - [Where to Check the Tenant Deposit Liability Report with updated information?](https://support.mipropertyportal.com/knowledgebase/where-to-check-the-tenant-deposit-liability-report-with-updated-information/) - [How to Submit a Deposit Certificate in Security Deposit section?](https://support.mipropertyportal.com/knowledgebase/how-to-submit-a-deposit-certificate-in-security-deposit-section/) - [How to track the Deposit when the Owner Deposits to ServiceNB?](https://support.mipropertyportal.com/knowledgebase/how-to-track-the-deposit-when-the-owner-deposits-to-servicenb/) - [How to track the Deposit that was made to ServiceNB Directly?](https://support.mipropertyportal.com/knowledgebase/how-to-track-the-deposit-that-was-made-to-servicenb-directly/) - [How to Receive Lease Expiry Notification in British Columbia(BC) & New Brunswick(NB)?](https://support.mipropertyportal.com/knowledgebase/how-to-receive-lease-expiry-notification-in-british-columbiabc-new-brunswicknb/) - [MiPropertyPortal: Monthly Technical Webinar (2023-11-16)](https://support.mipropertyportal.com/knowledgebase/mipropertyportal-monthly-technical-webinar-november/) - Watch Recorded Monthly Technical Webinar : November, 2023 - [How to See New Features/Improvements List from the Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-see-new-features-improvements-list-from-the-portal/) - [Tenant Split payment to deposit slip (extra amount to tenant credit will also show up in the deposit slip)](https://support.mipropertyportal.com/knowledgebase/tenant-split-payment-to-deposit-slip-extra-amount-to-tenant-credit-will-also-show-up-in-the-deposit-slip/) - [How to Forward /Transfer Owner Credit to Tenant Credit?](https://support.mipropertyportal.com/knowledgebase/how-to-forward-transfer-owner-credit-to-tenant-credit/) - [How to Adjust & Update Financial Lock Date (year end closing date)?](https://support.mipropertyportal.com/knowledgebase/how-to-adjust-update-financial-lock-date-year-end-closing-date/) - [How to Carry Forward Amount to Next Cycle from the Report?](https://support.mipropertyportal.com/knowledgebase/how-to-carry-forward-amount-to-next-cycle-from-the-report/) - [How to Make/Record an Advance Payment to an Owner?](https://support.mipropertyportal.com/knowledgebase/how-to-make-record-an-advance-payment-to-an-owner/) - [How to Delete and Recreate Owner Payout from the Action menu?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-and-recreate-owner-payout-from-the-action-menu/) - [How to receive Rent Increase Due Notification in British Columbia(BC) & New Brunswick(NB)?](https://support.mipropertyportal.com/knowledgebase/4903-2/) - [How to send the Bulk N4 (RENT TERMINATION NOTICE) Form in Ontario from the Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-send-the-bulk-n4-rent-termination-notice-form-in-ontario-from-the-tenant-portal/) - [How to send the Bulk N1 (RENT INCREASE) Form in Ontario from the Tenant Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-send-the-bulk-n1-rent-increase-form-in-ontario-from-the-tenant-portal/) - [How to Update the Email Subject while creating a Work Order?](https://support.mipropertyportal.com/knowledgebase/how-to-update-the-email-subject-while-creating-a-work-order/) - How to Update the Email Subject while creating a Work Order? how to update the email subject while creating a work order? - [How to Create a Task from Task Management (without any Service Request)?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-task-from-task-management-without-any-service-request/) - [How to Add Items in a Saved Deposit Slip?](https://support.mipropertyportal.com/knowledgebase/how-to-add-items-in-a-saved-deposit-slip/) - [How to Reverse a Transaction with a Date?](https://support.mipropertyportal.com/knowledgebase/how-to-reverse-a-transaction-with-a-date/) - [How to Update a Tenant's Tenancy Number in New Brunswick?](https://support.mipropertyportal.com/knowledgebase/how-to-update-a-tenants-tenancy-number-in-new-brunswick/) - [How to Send the Rental Application Link to A Prospective Tenant's Email?](https://support.mipropertyportal.com/knowledgebase/how-to-send-the-rental-application-link-to-a-prospective-tenants-email/) - [How to Change Business Logo in Yearly Rent Receipt?](https://support.mipropertyportal.com/knowledgebase/how-to-change-business-logo-in-yearly-rent-receipt/) - [How to Generate a Habitually Late Rent Payment Report with the Filter option?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-a-habitually-late-rent-payment-report-with-the-filter-option/) - [How to Set Up Default Non-Sufficient Funds (NSF) Admin Fee](https://support.mipropertyportal.com/knowledgebase/how-to-set-up-default-non-sufficient-funds-nsf-admin-fee/) - [Where to Check the Owner Credit Liability Report?](https://support.mipropertyportal.com/knowledgebase/where-to-check-the-owner-credit-liability-report/) - [When should I exclude LMR or security deposit from the ‘Rent & Disbursement Report?](https://support.mipropertyportal.com/knowledgebase/when-should-i-exclude-lmr-or-security-deposit-from-the-rent-disbursement-report/) - When should I exclude LMR or security deposit from the ‘Rent & Disbursement Report? For example, you got a new owner who already has collected LMR from the tenant. However, as you are going to manage his/her property, you need to record in the system that the tenant has given LMR. Now, when you log - [How to Enable Rental Tax Calculation?](https://support.mipropertyportal.com/knowledgebase/how-to-enable-rental-tax-calculation/) - A provincial sales tax can be applied on the rent of non-residential rental units (i.e., commercial or retail units), parking, storage, bicycle rack, and so on. In Mi Property Portal, you can manage the following: – Full residential property – Fully commercial property, or – Mixed portfolio such as residential buildings with few commercial units. - [How to Generate Management Fee Invoice? (Video)](https://support.mipropertyportal.com/knowledgebase/how-to-generate-management-fee-invoice-video/) - https://youtu.be/Wq0Grc-tHiQ Management Fee is a form of the service charge that the property manager charges to the owner for managing their properties. Our portal is an invoice based system and the charge gets invoiced to the property owner. When the fee collection is logged, the invoice is closed. You can also automate management fee invoice - [How to Create an Inspection Template from Scratch?](https://support.mipropertyportal.com/knowledgebase/how-to-create-an-inspection-template/) - There are two types of inspection on MiPropertyPortal. One is Move-in/Move-out Any other inspection, such as fire equipment inspection, elevator inspection or any other type of inspection other than Move-in/Move-out is "Other Inspection" For move-in and move-out, we have provided a ‘Default Template’ with all the common questionnaires, a residential property inspection might have. However, - [How to Filter Service Request Status?](https://support.mipropertyportal.com/knowledgebase/how-to-filter-service-request-status/) - [How to Remove Service Request from Watchlist?](https://support.mipropertyportal.com/knowledgebase/how-to-remove-service-request-from-watchlist/) - [How to Check Service Request Watchlist on MiPropertyPortal?](https://support.mipropertyportal.com/knowledgebase/how-to-check-service-request-watchlist-on-mipropertyportal/) - [How to Track and Monitor the Progress of a Service Request?](https://support.mipropertyportal.com/knowledgebase/how-to-track-and-monitor-the-progress-of-a-service-request/) - [How to Duplicate a Service Request?](https://support.mipropertyportal.com/knowledgebase/how-to-duplicate-a-service-request/) - [How to Edit Service Request Info?](https://support.mipropertyportal.com/knowledgebase/how-to-edit-service-request-info/) - [How to Delete a Service Request?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-service-request/) - [How to Approve a Service Request from the Admin Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-approve-a-service-request-from-the-admin-portal/) - [How to Create Guarantor for a Prospect in the Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-create-guarantor-for-a-prospect-in-the-portal/) - [How to look for Owner Reports-Definitions](https://support.mipropertyportal.com/knowledgebase/how-to-look-for-owner-reports-definitions/) - [How to do Units Bulk Upload](https://support.mipropertyportal.com/knowledgebase/how-to-do-units-bulk-upload/) - [How To Change or Reset Password?](https://support.mipropertyportal.com/knowledgebase/how-to-change-or-reset-password/) - [Mi Property Portal - Onboarding](https://support.mipropertyportal.com/knowledgebase/mi-property-portal-onboarding/) - Please click here for downloading Mi Property Portal onboarding manual. - [How to create tickets from the portal?](https://support.mipropertyportal.com/knowledgebase/how-to-create-tickets-from-the-portal/) - You can submit any of your queries or issue directly from the portal. To create a ticket from the portal: Click Create Ticket Provide Your Email, Subject, choose the query type and the Priority level, and provide the ticket description. If you are logged in to the system, you can also add screenshots or images - [What is the rent increase notification period?](https://support.mipropertyportal.com/knowledgebase/what-is-the-rent-increase-notification-period/) - The 'Receive Rent Increase Due Notification' is turned ON by default. We have given the option to have multiple rent increases due notification period. To see the rent increase notification status, go to the settings option and select Notification Settings. You will receive an email notification before the rent increase due date (if the tenant's rent history was - [How do I add Bank Address information for my bank account?](https://support.mipropertyportal.com/knowledgebase/how-do-i-add-bank-address-information-for-my-bank-account/) - You can update or add Bank Address information for your Bank from the portal. Follow the steps below: Go to Chart of Account For the Bank, click edit Provide the Bank Address Click Save - [How do I update the Account Number for my Bank?](https://support.mipropertyportal.com/knowledgebase/how-do-i-update-the-account-number-for-my-bank/) - You can update your Account Number for your Bank from the portal. Follow the steps below: Go to Chart of Account For the Bank, click edit Provide the bank information here Click Save - [What does the owner see in the owner portal?](https://support.mipropertyportal.com/knowledgebase/what-does-the-owner-see-in-the-owner-portal/) - From the owner’s perspective, you have many options. Log in to the Admin Portal from the top suitable options, and click Owner Portal. From here, you can view the following: Properties You can see all the properties and sort by Name and Address. You see all the Units and Tenants available Reports You can see all - [How to record bill payment in bulk?](https://support.mipropertyportal.com/knowledgebase/how-to-record-bill-payment-in-bulk/) - You can Record Payments of bills in bulk directly from the portal. Follow the steps below: Go to Accounting > Outflow > Bill Under Bulk Action, click ‘BULK PAYMENT’ Select the Property Select the Vendor (optional), From Date and To Date Click View Bills Select the Bills, and click ‘Record Payment’ Click Submit. NOTE: Online Payment (EFT) is not yet available for bulk payment (bills) - [How to make an invoice payment refund?](https://support.mipropertyportal.com/knowledgebase/how-to-make-an-invoice-payment-refund/) - If, for some reason, there is an invoice and the tenant has made the payment, you have refunded the money. Now you can have an Invoice Payment Refund to give back the money and not lose the invoice. This will be shown in another transaction and go to a different Chart of Account for that tenant. Follow the steps - [How to send electronic signature request to landlord?](https://support.mipropertyportal.com/knowledgebase/how-to-send-electronic-signature-request-to-landlord/) - After asking the Tenant for their signature, the landlord now has to ability to sign the agreement as well, Landlord Signature: Once marking complete the Tenant Signature, the status will change to Awaiting Landlord Signature, proceed and click to Send email for signature. Read the information carefully and click ‘Yes, Send Email. ‘ Again, the Landlord will need to - [How to process refund to an owner?](https://support.mipropertyportal.com/knowledgebase/how-to-process-refund-to-an-owner/) - A refund to an owner is considered a ‘Non-Rental‘ income in Mi Property Portal. There might be a scenario when the property manager has automatically created a bill (i.e. as a recurring bill); however, now they need to give the owner a refund for a particular month. Follow the steps below to process an owner - [How to collect prospect’s consent for tenant screening?](https://support.mipropertyportal.com/knowledgebase/how-to-collect-prospects-consent-for-tenant-screening/) - Tenant screening is one of the vital steps property managers and landlords should take when it comes to knowing who they should allow to rent their properties. They should also make sure that they ask tenants for consent to do the screening. Here are the steps to ask for tenant consent to run a credit check or - [Can I do bulk rent increases to all tenants?](https://support.mipropertyportal.com/knowledgebase/can-i-do-bulk-rent-increases-to-all-tenants/) - Can I do bulk rent increases for all tenants? A bulk rent increase option is not available as of this moment. Related article:How to create a rental invoice?How to increase monthly lawful rent in the portal - [Can I print cheques for multiple vendors?](https://support.mipropertyportal.com/knowledgebase/can-i-print-cheques-for-multiple-vendors/) - Yes, you can. Related Article: How to bulk print cheques? - [How to Implement Rent Increase for a Tenant](https://support.mipropertyportal.com/knowledgebase/how-to-implement-rent-increase-for-a-tenant/) - When you need to increase the rent for your tenant, you must first consider the laws based on your province. Every province has different guidelines. After reviewing it, send the appropriate notices to your tenants. Once you have confirmed your eligibility for implementing a rent increase, here are the steps you should follow: Log into - [How to update the tenant profile to replace an existing tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-update-the-tenant-profile-to-replace-an-existing-tenant/) - When you update the email address of a tenant, the login info get updated also. That means the new tenant already has an active account and you do not need to send a new invite. Just ask the tenant to use the forgot password link to reset the password. For changing the tenant information, go - [What is the time zone that we are using in the reports and can we change it?](https://support.mipropertyportal.com/knowledgebase/what-is-the-time-zone-that-we-are-using-in-the-reports-and-can-we-change-it/) - The time zone that we are using in the reports is the server time zone, which is GMT. Yes, you can change the time zone as per your requirement. To convert to EST, EST = GMT-5 hrs E.g. : So if it is 13:00 in GMT, it becomes 08:00 in EST - [How to upload and view documents in Admin Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-upload-and-view-documents-in-admin-portal/) - Admin Portal allows you to upload property-related documents and let you view documents uploaded by admin. Follow the steps below to check the documents in the Admin Portal: when you click your email address on the top right corner of the screen, a drop-down will show, click My Documents To Upload a New Document, just - [How do I order a cheque?](https://support.mipropertyportal.com/knowledgebase/how-do-i-order-a-cheque/) - This feature has yet to be available. We are working with vendors to make it functional soon. - [Can I print the cheque for vendor invoices?](https://support.mipropertyportal.com/knowledgebase/can-i-print-the-cheque-for-vendor-invoices/) - Yes, you can print the cheque for the vendor invoices. - [How do I disable tax for collection from a Commercial unit?](https://support.mipropertyportal.com/knowledgebase/how-do-i-disable-tax-for-collection-from-a-commercial-unit/) - You can't. Commercial units require tax to be added. - [What is the difference between a Commercial and Residential rental invoice?](https://support.mipropertyportal.com/knowledgebase/what-is-the-difference-between-a-commercial-and-residential-rental-invoice/) - In a Commercial rental invoice, you can charge/collect tax, whereas, in a Residential rental invoice, you can’t collect tax. - [How to enable logos on different sections?](https://support.mipropertyportal.com/knowledgebase/how-to-enable-logos-on-different-sections/) - To enable logos on different sections, click the toggle "Yes/No" to select where you want to show your logo. The options are available for the following sections: the portal header the bill header the invoice header the email header the inspection report header the report header - [Can I use my logo on the bill, an invoice, email, report, etc.?](https://support.mipropertyportal.com/knowledgebase/can-i-use-my-logo-on-the-bill-an-invoice-email-report-etc/) - Yes, you can. Similar article: How to enable logos on different sections? - [What is the preferred size of the logo in the Mi Property Portal?](https://support.mipropertyportal.com/knowledgebase/what-is-the-preferred-size-of-the-logo-in-the-mi-property-portal/) - A logo with a pixel between (200px x 50px) or (210px x 60px) and white background (optional) would be the best fit for the display. - [Why do we need to give the social media URLs?](https://support.mipropertyportal.com/knowledgebase/why-do-we-need-to-give-the-social-media-urls/) - The social media URLs (Facebook, Twitter, LinkedIn are Personal Website) is used purely for informational purpose. - [What is the Registration Code used for?](https://support.mipropertyportal.com/knowledgebase/what-is-the-registration-code-used-for/) - When the User tries to register, it is usually done by email. If there is a issue then the email is used. You can get the code in the 'Registration Code' tab in your business profile page. Log in to the portal as super admin. Click the top-right drop-down menu that shows your email address. - [Documents and PDF Viewer in Owner Portal](https://support.mipropertyportal.com/knowledgebase/documents-and-pdf-viewer-in-owner-portal/) - Documents and PDF Viewer in Owner Portal Documents: Uploaded Documents Documents that are uploaded and shared with you by your property managers Rent disbursement Reports (Emailed) These reports were emailed to you by your property managers. Rent disbursement Reports (Saved) The reports were saved by the property manager to be shared with you. PDF Viewer: - [FAQ – Tenant Related](https://support.mipropertyportal.com/knowledgebase/faq-tenant-related/) - Here are the frequently asked questions about tenants and managing them: 1) How can I create a new tenant? Answer: It is quite simple to do this. From the admin portal, go to the ‘Tenant’ section. There is an option to “Create Tenant” from the top right corner, which leads to a pop-up where you can - [FAQ – Tenant Portal Related](https://support.mipropertyportal.com/knowledgebase/faq-tenant-portal-related/) - Here are the FAQs related to the tenant portal: 1) How can a tenant submit new service requests from the portal? Answer: A tenant can submit a new request from the navigation tabs on the left-hand-side of the portal. He/she simply clicks ‘Submit New Request’ and the request is sent to the respective property manager. 2) - [How do we know about Failed Payments?](https://support.mipropertyportal.com/knowledgebase/how-do-we-know-about-failed-payments/) - Refunding rent payment to tenants from the portal is not available for now. Having said that, you have to do the refund manually (i.e. by Cash / Cheque) In the meantime, this is how a refund should be processed: 1) Do a manual refund to the tenant 2) Add a journal transaction (in the portal), so that - [FAQ – Service Request](https://support.mipropertyportal.com/knowledgebase/faq-service-request/) - Here are the frequently asked questions for the topic: 1) How to create a new service request? What about purchase orders and work orders? Answer: From the service request page, go to the rightmost side and look for “More Action”. Click on this to expand it, and select ‘New Service Request’. Fill out the necessary information - [FAQ – Report Related](https://support.mipropertyportal.com/knowledgebase/faq-report-related/) - Here are the frequently asked questions for the topic: 1) Can each report be downloaded as a PDF? Answer: Yes, it is possible to download all the reports. There is also an option to download the report as an Excel file. 2) What does the balance sheet show? Answer: The balance sheet shows the company’s financial position - [FAQ – Prospect Management](https://support.mipropertyportal.com/knowledgebase/faq-prospect-management/) - Here are the frequently asked questions for the topic: 1) How can you add a new prospect? Answer: This can be done from the top of the ‘Prospect Management’ page. Click on the green box labelled ‘Add Prospect’, beneath the title of the page. This leads to a series of windows where details of the prospect - [FAQ – Vendor Related](https://support.mipropertyportal.com/knowledgebase/faq-vendor-related/) - Here are the frequently asked questions for the topic: Q: What if a vendor doesn’t show up on the vendor list? A: The vendor needs to be approved before it shows up on the vendor list. Q: What if I cannot approve a vendor? A: To approve a vendor, you have to have a vendor approve - [FAQ – Property Owner Related](https://support.mipropertyportal.com/knowledgebase/faq-property-owner-related/) - Here are the frequently asked questions for the topic: - [FAQ – Document Management](https://support.mipropertyportal.com/knowledgebase/faq-document-management/) - Here are the frequently asked questions for the topic: 1) Can the document list be downloaded as an Excel file? Answer: Yes, they can be downloaded as Excel files. From the ‘Document Management’ page, you can clearly see ‘Excel export’ at the top of the list. You can also export it as a CSV file or - [How can we Write Off an owner Invoice?](https://support.mipropertyportal.com/knowledgebase/how-can-we-write-off-an-owner-invoice/) - You can now Write Off an owner Invoice if the owner invoice is set to collect directly from the owner. The option is available under the action menu of the owner invoice details page. - [Can we filter by tenants or vendors?](https://support.mipropertyportal.com/knowledgebase/can-we-filter-by-tenants-or-vendors/) - Yes, you can. Now you have the option to: Filter by tenants on the Bulk Invoice Payment window. Filter by vendors on the Bulk bill Payment window. - [Can we create the same invoice for multiple tenants?](https://support.mipropertyportal.com/knowledgebase/can-we-create-the-same-invoice-for-multiple-tenants/) - Create the same invoice for multiple tenants. For example, charging $50 to multiple tenants of the same building. This option is available in the Accounting-Invoices-Create Invoice(button). - [How to go to another tenant's profile quickly?](https://support.mipropertyportal.com/knowledgebase/how-to-go-to-another-tenants-profile-quickly/) - The Other Tenant button at the top-right of the tenant details page will allow you to go to another tenant's profile quickly. - [Can we close multiple invoices of a tenant for a single payment?](https://support.mipropertyportal.com/knowledgebase/can-we-close-multiple-invoices-of-a-tenant-for-a-single-payment/) - Yes, you can close multiple tenant invoices for a single payment. The extra amount is recorded as Tenant Credit. - [How to see your password before logging in to your account?](https://support.mipropertyportal.com/knowledgebase/how-to-see-your-password-before-logging-in-to-your-account/) - You can see your password before signing up to see if the information is correct. Follow the steps below : Move your cursor to the eye logo in the right corner of the password box. Hovering above the eye logo shows the text "Show Password." Clicking the eye logo visualizes your password to check if your input is correct. - [How to save and use mi property portal login information on the phone/tablet/ipad?](https://support.mipropertyportal.com/knowledgebase/how-to-save-and-use-mi-property-portal-login-information-on-the-phone-tablet-ipad/) - You can now save and use the MI Property Portal login information on the phone/tablet/iPad. Follow the steps below: Provide your login credentials: Email and Password Tick the 'Remember my email' box Your login information will be saved for future access. - [Steps after Merchant ID creation](https://support.mipropertyportal.com/knowledgebase/steps-after-merchant-id-creation/) - After setting up a Merchant Account (click here to learn how to set up a merchant account) Here are the next steps to follow: 1) Follow step (b) in this article NOTE: If you are collecting ALL online payments, click ‘Merchant Account for Property Manager.’ Use this if there is one merchant account. One merchant account will cover everything. (Most common) - [How will Reimbursable Income or Expenses show up in the Owner Report?](https://support.mipropertyportal.com/knowledgebase/how-will-reimbursable-income-or-expenses-show-up-in-the-owner-report/) - Reimbursable income is basically the non-rental income that is payable to the property owner after the property manager takes his share. Non-rental income amounts to any earnings made by the property owner/manager other than the rent paid by the tenant. On the other hand, the expense reimbursement process allows property owners to pay back managers - [How to configure payment profile in Mi Property Portal?](https://support.mipropertyportal.com/knowledgebase/how-to-configure-payment-profile-in-mi-property-portal/) - Once a Bambora merchant ID is set up, Mi Property Portal team will integrate that ID with your profile. However, there are two easy steps you need to follow: a. Create Bambora login credentials: You will get a separate email from Bambora to create your user id and password. This is to view transaction history - [How To Configure Management Fee Calculation? (Video)](https://support.mipropertyportal.com/knowledgebase/how-to-setup-management-fee/) - https://youtu.be/fgStkm5-fWY Management Fee is a form of service charge that property manager charges to the owner for managing their properties. In our portal, we have automated the management fee calculation for you. It is a very important configuration that the property manager should set at the beginning of the property setup process. This can be - [Who Pays Payment Processing Fees?](https://support.mipropertyportal.com/knowledgebase/who-pays-payment-processing-fees/) - There are 3 available options for payment process fees: The landlord pays 100% Tenant Pays 100% Share: Split between landlord and tenant. The split is in percentage. - [Why ‘Delete Tenant’ option is disabled?](https://support.mipropertyportal.com/knowledgebase/why-delete-tenant-option-is-disabled/) - What if I cannot delete a tenant? The delete tenant option might be disabled if there are existing invoices. Here are the steps that you can take to delete a tenant: Delete all invoices (including the overdue, approved, paid) for the tenant Delete any deposit entry Refresh the tenant detail page Action > Delete Tenant However, if you don’t - [Why auto rental invoices has been created 10 days before the due date?](https://support.mipropertyportal.com/knowledgebase/why-auto-rental-invoices-has-been-created-10-days-before-the-due-date/) - This is being implemented to comply with the Canadian Payments Act. Please refer to this article for more information: https://laws-lois.justice.gc.ca/eng/acts/C-21/page-1.html - [Why can I not change the lease start date in the lease section?](https://support.mipropertyportal.com/knowledgebase/why-can-i-not-change-the-lease-start-date-in-the-lease-section/) - If you use a system-generated lease, we do not allow the actual lease start date/end date. This is to keep compliance with the Landlord and Tenant Board (LTB) regulation. If you want to change the lease start or end date, please let us know and we can update it from the back end. Note: On - [Explanation of Owner Payout, Owner Report, Management Fee and others (Video)](https://support.mipropertyportal.com/knowledgebase/explanation-of-owner-payout-owner-report-management-fee-and-others-video/) - https://youtu.be/kVNt7QkgQLk Explanation of Owner Payout, Owner Report, Management Fee and others (Video) Here are the related topics on Owner Payout, Owner Report, and Management fees How owner payout works? Explanation of Owner Disbursement Report How to Check Owner Disbursements Report? How to record owner payment or pay owners from the portal? - [Why can’t I change the one who manage the property?](https://support.mipropertyportal.com/knowledgebase/why-cant-i-change-the-one-who-manage-the-property/) - Why can’t I change the managed by selection? Some of the accounting transactions were done based on this selection. Changing the managed by may invalidate some of those transactions. So, our system does not allow changing the managed by type once it is set. If you still need to change it, please contact us. Email: - [Why does it take time to view a PDF file?](https://support.mipropertyportal.com/knowledgebase/why-does-it-take-time-to-view-a-pdf-file/) - Sometimes when you want to access the lease and/or the lease terms and conditions, it takes time to load up the entire file. Usually, this is because there are a lot of pages, as the lease document includes many additional pages on top of the PDF. These need to get rendered and rendering takes time. - [Why my expenses are not showing up in Profit & Loss (P&L) statement?](https://support.mipropertyportal.com/knowledgebase/why-my-expenses-are-not-showing-up-in-profit-loss-pl-statement/) - Here is the most likely reason why the expenses are not displayed in the P&L Report: 1) On the property detail page, this property is marked as When a property is marked to be managed by the property manager, our system gives you the option to collect the amount of the expenses from the owner’s rental - [Will Non-Rental Income show up in the Owner Statement?](https://support.mipropertyportal.com/knowledgebase/will-non-rental-income-show-up-in-the-owner-statement/) - Non-rental income amounts to any earnings made by the property owner/manager other than the rent paid by the tenant. These could be, for example, overnight parking fees or fees for a guest staying over. It is a form of payment established with the tenant. Once we see the owner statement, we can see that non-rental - [What if the owner sold their property?](https://support.mipropertyportal.com/knowledgebase/what-if-the-owner-sold-their-property/) - Are you thinking about what would happen if an owner sold their property to a new owner but wanted for you to continue managing the property? Or maybe you’re asking if you can change the owner of a property in the portal or if you can hide the old data from the new owner? Unfortunately, - [What Payment Type Can I Use to Collect payment?](https://support.mipropertyportal.com/knowledgebase/what-payment-type-can-i-use-to-collect-payment/) - Payment can be processed using one of the following types: Electronic Fund Transfer (EFT): Money is transferred between bank accounts and usually takes 3-5 business days, depending on the financial institution. Credit Card: Payment is processed immediately - [When does MIPP system generates the management fee invoice?](https://support.mipropertyportal.com/knowledgebase/when-does-mipp-system-generates-the-management-fee-invoice/) - Our system generates the management fee invoice one day after the cycle end date. For example, if your cycle starts 14th of each month. The invoice will get generated on the 16th of next month. Example: For the period: 14th Jan – 15th Feb, the management fee Invoice gets generated on 16th Feb (night). The invoice date - [Where can I find the link to Move in/Move out inspection report in the tenant profile?](https://support.mipropertyportal.com/knowledgebase/where-can-i-find-the-link-to-move-in-move-out-inspection-report-in-the-tenant-profile/) - Once you create an inspection report, you will wonder, “Where can I find the link to the report easily?” Here, we provide an easy way to locate or view them. Follow the steps below to locate the link to the Move in/Move out inspection report in the tenant profile : Go to Tenant Management > Tenant Choose the - [Where to view properties in Owner Portal?](https://support.mipropertyportal.com/knowledgebase/where-to-view-properties-in-owner-portal/) - MIPP allow owners (if invited) to view all the properties that they own inside the portal; here, you can see all the listings, tenant, incomes, bill, charges and owners that are associated with the property. Property details: Login to the Owner Portal On the left side > Navigation > Properties To view the listings, tenants, incomes, - [What if a tenant cannot change their email address from their account?](https://support.mipropertyportal.com/knowledgebase/what-if-a-tenant-cannot-change-their-email-address-from-their-account/) - There are two instances that you need to check if a tenant cannot change their email address from their account: If the tenant is not a registered tenant, you can change the tenant's email from the ‘Admin Portal. ‘ > Go to the Tenant detail page. > From the Action menu, click ‘Edit Tenant Contact‘. > Update the email - [What are the benefit of creating a multiple management fee settings?](https://support.mipropertyportal.com/knowledgebase/what-are-the-benefit-of-creating-a-multiple-management-fee-settings/) - Benefits: You can retain the past Rent & Disbursement report If the new owner wants to change the dates or amount, you don’t need to compromise the previous reports NOTE: You can only edit the most recent management fee settings but you cannot change the starting month. If you need to change the starting month - [Various Lease Signing Issues](https://support.mipropertyportal.com/knowledgebase/various-lease-signing-issues/) - “I am in the landlord signature section of the lease and it states 2 signatures are required to move forward. I can only see one area to sign. Can you advise?“ Currently, we have a disabled signature option from the admin portal (although it may show the “Sign here” option). It has been disabled due - [Testing owner portal before rolling out to owner](https://support.mipropertyportal.com/knowledgebase/testing-owner-portal-before-rolling-out-to-owner/) - Before rolling out the owner portal to property owners, make sure to check and test the owner portal first. This will help you see the details inside, especially the reports that the owner can view. Follow the steps below to know how to test the owner portal: The first thing that you need to do - [Step-by-step instructions on Management Fee and Owner Report Automation](https://support.mipropertyportal.com/knowledgebase/step-by-step-instructions-on-management-fee-and-owner-report-automation/) - MiPropertyPortal_Management_Fee_Automation - [Reports in Owner Portal](https://support.mipropertyportal.com/knowledgebase/reports-in-owner-portal/) - Here are the reports that you can see in the Owner Portal: Rent Roll The Rent Roll report presents leases and their financial summary information for a property. The report includes unit info, tenant info, lease info, rent summary, etc. Statement of Rent & Disbursements After collecting the tenant payments (rent), paying bills and expenses, - [List of LTB/provincial forms](https://support.mipropertyportal.com/knowledgebase/list-of-ltb-provincial-forms/) - LTB forms are available for all the provinces except for Quebec and the territories to the north. The list of all provincial LTB forms is listed below and categorized. Ontario: 1) N1 – Notice Of Rent Increase 2) N4 – Notice To End Tenancy Early For Non-Payment Of Rent 3) N5 – Notice To End - [Purpose of Form Management module?](https://support.mipropertyportal.com/knowledgebase/purpose-of-form-management-module/) - The form management module allows you to centrally store and manage all the documents you use in your day-to-day property management activities. There are a few cool features in this module that might benefit you. Here is the list of features: A central place to keep all the files and access them anytime from anywhere - [PDF Viewer – Web service is not listening](https://support.mipropertyportal.com/knowledgebase/pdf-viewer-web-service-is-not-listening/) - What if I receive this error when trying to use the PDF viewer? PDF viewer depends on web service for all its features; please start the web service to continue. Here’s what you need to do: Step 1: Save the lease Step 2: Log out and log back in If this doesn’t fix the issue: - [Is there a way to upload a Signature for forms?](https://support.mipropertyportal.com/knowledgebase/is-there-a-way-to-upload-a-signature-for-forms/) - The short answer is, Yes, there is a way to upload signatures for forms. Once you send a form with a signature, it will be saved for the next forms. - [If I renew a tenant lease can I still access tenant’s previous invoices?](https://support.mipropertyportal.com/knowledgebase/if-i-renew-a-tenant-lease-can-i-still-access-tenants-previous-invoices/) - Here’s a scenario, 1. One of your tenants moved from one unit to another; Same property, different Unit. Let’s say moving from Unit 101 to Unit 102. Doing this will not affect the Payment History of the tenant; you can still see them in the Finance section of the Tenants Detail page Summary: Renewing Lease – Same - [How unit types get created during the bulk upload?](https://support.mipropertyportal.com/knowledgebase/how-unit-types-get-created-during-the-bulk-upload/) - In the process of bulk uploading, the unit types get created when the system detects that you provided the same information, such as Unit Amount. For example, For One unit, the Rent amount is $1200.00 and the second unit is also amounting to $1200.00 This signals to the system that you are providing the same information - [How to upload photo in tenant profile?](https://support.mipropertyportal.com/knowledgebase/how-to-upload-photo-in-tenant-profile/) - You can now upload photos of the tenant in the tenant’s profile and the tenant’s details. Follow the steps below to upload a photo in the tenant profile: Go to Tenant Management > Tenant Click the right-facing Arrow icon > Upload A New Profile Picture > Click the + plus sign > Once done, ‘Upload.’ - [How to upload logo in inspection reports?](https://support.mipropertyportal.com/knowledgebase/how-to-upload-logo-in-inspection-reports/) - There are two instances that you need to go through before you can upload a logo to your inspection report: > First, creating a new inspection, you will have to go through the 5 steps (filling in the information that you need to create a new inspection) > On the last step (Review & Submit) > Click the Empty box with - [How to upload existing lease document (new update)?](https://support.mipropertyportal.com/knowledgebase/how-to-upload-existing-lease-document-new-update/) - There are previous steps that we had; you can find them here. In the new update, you can directly upload an existing lease document on the tenant lease details page. Follow the steps below to upload the existing lease : Go to Tenant Management > Tenant Lease Choose the Tenant > click the Arrow icon on the Action column Click More Action > Upload - [How to stop payment?](https://support.mipropertyportal.com/knowledgebase/how-to-stop-payment/) - Maybe you would ask if there is any way to STOP a vendor, owner, or tenant payment made yesterday from our bank account by EFT? The answer is it depends and here are the ways that you can follow, If you contact us AFTER the cutoff time, then you would need to call BAMBORA for this. Bambora Customer Service Phone Number: 1-833-226-2672 Contact Bombora - [How To Upload An Existing Lease](https://support.mipropertyportal.com/knowledgebase/how-to-upload-an-existing-lease/) - When creating a new lease for a new or renewing tenant, there are two options: 1) Creating a system-generated lease which can be previewed. 2) Uploading an existing lease document (which is optional). For uploading an existing lease document, it is necessary to go through the lease creation steps from the ‘Tenant Lease’ page. From the page: - [How to update management fee invoice amount?](https://support.mipropertyportal.com/knowledgebase/how-to-update-management-fee-invoice-amount/) - It is now possible to update the management fee invoice amount in the invoice section. Follow the steps below to update the management fee invoice amount: Go to Accounting > Invoice Choose the management fee invoice that has not been paid, Status: Approved, Overdue View Details > More Action > Update Amount Type in the New Invoice Amount (without tax) and - [How to update credit card information for Mi Property Portal charges?](https://support.mipropertyportal.com/knowledgebase/how-to-update-credit-card-information-for-mi-property-portal-charges/) - To subscribe to Mi Property Portal, you must have a valid Visa, Master, or Amex card. We do not accept debit cards. To add or update your credit card, please follow the steps below: Click on your profile (top-right) Click 'Subscriptions ' Click 'Update Card' - [How to show or hide Rent & Disbursement report visibility to the owners for all the properties?](https://support.mipropertyportal.com/knowledgebase/how-to-show-or-hide-rent-disbursement-report-visibility-to-the-owners-for-all-the-properties/) - Maybe you are wondering if you can show or hide Rent & Disbursement report visibility to the owners for all the properties? The answer is ‘YES.’ Follow the steps below to show or hide Rent & Disbursement report visibility to the owners for all the properties: Go to Property Management > Owners. Choose the Owner that you want to show or - [How to setup tenant payment profile (Video)?](https://support.mipropertyportal.com/knowledgebase/how-to-setup-tenant-payment-profile-video/) - You can also follow the step-by-step process on how to set up a tenant payment profile. How to add tenant bank account? - [How To Setup Merchant Account?](https://support.mipropertyportal.com/knowledgebase/how-to-setup-merchant-account/) - To be able to receive online payment from tenants, the account holder of the payment receiving account must have a merchant account established with our payment processing vendor ‘Bambora Inc.’ Payment can be collected using Electronic Fund Transfers (EFT) between bank accounts and/or using Credit Cards. The separate agreement needs to be set up for each - [How to send work order email to owner?](https://support.mipropertyportal.com/knowledgebase/how-to-send-work-order-email-to-owner/) - Communication with the owner regarding the work order has never been this easier. Admins can now send an email to owners regarding the work order inside the portal. Send an Email to the Owner regarding the work order: Click Tenant Management > Work Order Choose the work order > click view details More Action > Send Email to Owner A “Send - [How to send email to tenant for electronic signature?](https://support.mipropertyportal.com/knowledgebase/how-to-send-email-to-tenant-for-electronic-signature/) - In Mi Property Portal, we encourage doing your business and process online. We offer easy signature requests to your tenant's that can be made online. Note: You need to create a New Lease before requesting tenants' signatures. Click here to view the step-by-step process of creating a new lease. Remember: After creating the lease, Approval is required before proceeding. Read the - [How to Send Mass Communication to Tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-send-mass-communication-to-tenants/) - We allow property administrators to send mass email communication to tenants. The communication goes as an announcement to all the tenants for one or more selected properties. When an announcement is posted, the tenant gets a notification in their email and it also shows in the announcement section of the tenant portal. An announcement contains - [How to reimburse the owner for management fees?](https://support.mipropertyportal.com/knowledgebase/how-to-reimburse-the-owner-for-management-fees/) - For reimbursing the management fee, You can delete the payment (if it is auto-closed) in the management fee invoice for that period and then update the management fee amount. After doing that, log payment > update the payout amount using the refresh icon in the payout line item and then pay the owner. Please refer - [How to refresh the amount due to match the report data?](https://support.mipropertyportal.com/knowledgebase/how-to-refresh-the-amount-due-to-match-the-report-data/) - What do we need to refresh the amount due? Refreshing the amount due will help you match the report data. Note: We added a Created on and Modified on the column in the Amount due and Payment receivable tab Follow the steps below to refresh the amount due to match the report data.: Go to Accounting > Owner Payout In the Current Due - [How to record an invoice for non rental income?](https://support.mipropertyportal.com/knowledgebase/how-to-record-an-invoice-for-non-rental-income/) - How to record an invoice for non rental income? Is it possible to record an invoice for non-rental income, i.e. consulting fees, renting out equipment, and snow removal? The answer is YES. We provide flexibility inside the portal for our clients For this purpose, you can use ‘Quick Income’. Follow the steps to add quick income: Go to Accounting > Inflow > Income - [How to process security deposit or last month rent (LMR) (Video)?](https://support.mipropertyportal.com/knowledgebase/how-to-process-security-deposit-or-last-month-rent-lmr-video/) - https://youtu.be/Yg48FqU2rlI In this video, we will show you how to process a security deposit or last month rent (LMR). Note: We do not have the option to collect security deposits using Online payment(EFT) Related Article: How to add security or rental deposit? How to adjust last month rent from tenant deposit? - [How to manually record payment for an invoice?](https://support.mipropertyportal.com/knowledgebase/how-to-manually-record-payment-for-an-invoice/) - Even though Mi Property Portal encourages property managers to automate tenant invoice payment, there are times when tenant payment will come in different forms like cheque, e-transfer or cash. In that case, the payment has to be recorded manually. Follow the steps below to manually close tenant invoices. Log in to the admin portal. Go - [How to manually record an EFT or Online payment?](https://support.mipropertyportal.com/knowledgebase/how-to-manually-record-an-eft-or-online-payment/) - Follow the steps below to manually record an EFT or Online payment: Go to Tenant Management > Tenant In the Finance section > Payment Due > click the Status (Overdue) Click Receive Payment > make sure to select Online Payment (EFT) If the tenant adds their bank account to the tenant portal, the field will be automatically filled If there are no bank details provided in this section, you - [How to manage business income or expenses outside of my property management business?](https://support.mipropertyportal.com/knowledgebase/how-to-manage-business-income-or-expenses-outside-of-my-property-management-business/) - Our accounting module is similar to other accounting systems like Quickbook or Web. However, it is more customized for the property management industry. Everything in the portal MUST tie to a property. Optionally you can tie an income or expense to a unit. So, to manage your accounting not related to property management business such - [How to make an owner the primary owner?](https://support.mipropertyportal.com/knowledgebase/how-to-make-an-owner-the-primary-owner/) - I want to make a specific owner a primary owner; is that possible? The answer is ‘YES’ Follow the steps below to make an owner the primary owner: From the left navigation, Go to Property Management > Properties Choose the Property > Scroll down > Go to the Owners tab Click the ‘Star’ icon beside the owner’s name; by doing this, you are making - [How to Generate Rent Income Report By Tenant?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-rent-income-report-by-tenant/) - In this report, you can see how much you have earned from each tenant. The steps to generate Income by Tenant: Click ‘Reports’ under ‘Accounting & Reports’ Click ‘Income/Expense’ tab Click ‘Income by Tenant’ Click the ‘Tenant name’ to view the details You can do the following: Get the ‘Income by Tenant’ for a specific accounting period Change Date: Click ‘Filter’, ‘Change Date’, - [How to Generate Property Revenue Report?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-property-revenue-report/) - In this report, you can see how much you have earned for each property. The steps to generate revenue report by property: Click ‘Reports’ under ‘Accounting & Reports’ Click the ‘Income/Expense’ tab Click ‘Income by Property’ Click the ‘Property name’ to view all income of the property You can do the following: Get the ‘Income by Property’ for a specific accounting period Change - [How to generate NSF invoice automatically for a failed payment?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-nsf-invoice-automatically-for-a-failed-payment/) - An NSF fee or non-sufficient funds fee is incurred when a bank account does not have enough money to cover a payment. Here you can now generate an NSF invoice for the tenant. Note: When generating an NSF invoice, ensure that the invoice has a payment logged already. Here are the steps to generate an - [How to Generate Expense Report by Vendor?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-expense-report-by-vendor/) - Is it possible to see how much I spent for each vendor? The answer is ‘Yes’. Follow the steps below to generate expenses by vendor. The steps to generate Expenses by Vendor: Click ‘Reports’ under ‘Accounting & Finances’ Click the ‘Income/Expense’ tab Click ‘Expense by Vendor’ Click the Vendor’s name to access the report You can do the following: Get the ‘Expense by Vendor’ for - [How to Generate Expense by Property?](https://support.mipropertyportal.com/knowledgebase/how-to-generate-expense-by-property/) - In this report, you can see how much you have spent on each property. Here are the steps to generate an expense report by Property: Click ‘Reports’ under 'Accounting & Reports' Click the ‘Income/Expense’ tab Click ‘Expense by Property’ Click the ‘Property Name’ to view all the income of the property You can do the following: Get the ‘Expense by Property’ for a - [How to download rent receipts for former tenants?](https://support.mipropertyportal.com/knowledgebase/how-to-download-rent-receipts-for-former-tenants/) - You can now download or print a yearly rent receipt even from a tenant who has been moved out or whose lease has ended. Follow the steps below to download or print the rent receipt for a former tenant: Go to Tenant Management > Tenant Click the Moved Out tab > Choose the tenant > click View Details (right-facing arrow) - [How to download MI Property Portal App from Apple Store and Google?](https://support.mipropertyportal.com/knowledgebase/how-to-download-mi-property-portal-app-from-apple-store-and-google/) - You can download the MI Property Portal app on your device. Follow the steps below to download MI Property Portal App : Go to Apple’s App Store or Google’s Play Store. Search for ‘MI Property Portal’ Click Install to download and install the app Launch the app and provide your login credentials to start using the app. - [How to do Bulk Upload data?](https://support.mipropertyportal.com/knowledgebase/how-to-do-bulk-upload-data/) - Uploading your properties, tenants, units, owners and vendors can be exhausting if you do it one by one but in Mi Property Portal we want to eliminate that. We are now allowing our clients to do it in one go. All you have to do is download our template, double-check your information and make sure - [How to delete a security deposit?](https://support.mipropertyportal.com/knowledgebase/how-to-delete-a-security-deposit/) - Follow the steps below to delete a deposit: Go to Tenant Management > Tenant Choose the tenant from that you want to delete a deposit Go to the Deposit section > Click the Trash icon (red button) Review the message, NOTE: (All the transactions related to this deposit will be deleted) Once done, ‘Yes, Delete.’ - [How to deduct negative owner payout balance from ‘Owner Credit’?](https://support.mipropertyportal.com/knowledgebase/how-to-deduct-negative-owner-payout-balance-from-owner-credit/) - What if the owner wants me to deduct the negative owner payout balance from their owner's credit? Is that possible in the portal? The answer is ‘YES’; there is an option to this. Follow the steps below to deduct the negative owner payout balance from the owner credit: Go to Accounting > Owner Payout Click the ‘Payment Receivable’ tab In the - [How to create Recurring Invoice or Bill?](https://support.mipropertyportal.com/knowledgebase/how-to-create-recurring-invoice-or-bill/) - A recurring invoice is an invoice that is sent to the same tenants or owners at regular intervals; this also contains the same invoice/bill details. Just the same as for Recurring Bills for Vendors Reminder: You need to approve the FIRST recurring invoice or bill for you to be able to receive or for the system to - [How to create multiple management fee settings for a single property?](https://support.mipropertyportal.com/knowledgebase/how-to-create-multiple-management-fee-settings-for-a-single-property/) - There is now an option to create multiple management fee settings for a single property. You can opt for this option if: – There is a new owner to the property and he wants to change the management fee – You want to change the cycle date – You want to change the management fee itself - [How to add additional attachments (when sending email) with N5 notice – Ontario?](https://support.mipropertyportal.com/knowledgebase/how-to-add-additional-attachments-when-sending-email-with-n5-notice-ontario/) - Note: Adding additional attachments (when sending email) with N5 notice is ONLY available for the Province of Ontario. Follow the steps below to add additional attachments (when sending email) with N5 notice: Go to Tenant Management > Tenant. On the Form column, click N5 Notice to end a tenancy for interfering with others, damage or overcrowding Or you - [How to add an owner, link properties to owner (Video)?](https://support.mipropertyportal.com/knowledgebase/how-to-add-an-owner-link-properties-to-owner-video/) - Contents How to register an owner? How to invite an owner? Link properties to owners Owner portal overview Testing owner portal before rolling out to owner https://youtu.be/fwNEdxFficY - [How can a tenant pay multiple invoices?](https://support.mipropertyportal.com/knowledgebase/how-can-a-tenant-pay-multiple-invoices/) - The payment process from the tenant portal is fairly simple. Tenants have the choice of paying invoices one-by-one, or multiple invoices at once. 1. From the navigation panel, click on ‘Profile & Invoices’, or on the credit card icon at the top of the page. 2. This leads us to the payment page. From here, there are two options tenants can click in - [How can a tenant view the lease?](https://support.mipropertyportal.com/knowledgebase/how-can-a-tenant-view-the-lease/) - From any page in the tenant portal, it is possible to go to view the lease. Follow the steps below to view the lease: 1) They just have to click on the top-right corner of the page where the tenants usually go to log out. 2) From there, they just have to click ‘View Active Lease’. 3) Clicking - [How can I edit email footer when sending emails to Tenants?](https://support.mipropertyportal.com/knowledgebase/how-can-i-edit-email-footer-when-sending-emails-to-tenants/) - How can I edit/change the footer when sending emails to Tenants? At this moment, you need to change this every time before sending an email to your tenants. However, Mi Property Portal is already working on a feature to persist this message so that the footer can be preloaded from the previous message. Note: Once you send your - [How can I hide previous owner reports from the new owner?](https://support.mipropertyportal.com/knowledgebase/how-can-i-hide-previous-owner-reports-from-the-new-owner/) - What if a property has a new owner? Is there a way to hide the previous data or owner report from the new owner? Make sure that you don’t link the new owner to the property. Go to Settings > Management fee settings > choose the property > on the START DATE FOR CURRENT OWNER section, select the date from when - [How does our Payment Processing Timeline works?](https://support.mipropertyportal.com/knowledgebase/how-does-our-payment-processing-timeline-works/) - When processing payment, Mi Property Portal sends an email containing the approximate timeline. Remember that the date may vary based on the weekends or the holidays or any issues with the bank(s). In some cases, you may get notified about NSF at the end of the timeline. NOTE: Payment Processing usually takes 3 – 4 - [How owner payout works?](https://support.mipropertyportal.com/knowledgebase/how-owner-payout-works/) - [How to a create profile for multiple tenant(s) in the same lease?](https://support.mipropertyportal.com/knowledgebase/how-to-a-create-profile-for-multiple-tenants-in-the-same-lease/) - Adding Multiple Tenants on a lease should not be hard and doesn’t consume all your time. In our new update, we now allow you to Create Multiple tenants when creating a lease. Follow the steps below to create a profile for multiple tenant(s) in the same lease? Go to Tenant Management > Tenant Lease > Create New Lease. - [FAQ – Lease Related](https://support.mipropertyportal.com/knowledgebase/how-do-i-change-admin-password/) - Here you will find all FAQs related lease management module in Mi Property Portal: Question: Since I already signed new leases for next year, is there a way to create those leases without the tenant’s involvement? Basically, tenants will not need to sign and, provide their details, and enroll to payment application etc. all over - [FAQ – Expense Related](https://support.mipropertyportal.com/knowledgebase/faq-expense-related/) - Question: Can I record past expenses in the system? Answer: The system is very flexible. You can enter any previous (or future) expenses into the system using the “Bill” feature or “Expense” feature under the Accounting section. Question: Can I record past income in the system? Answer: Yes, you can enter any previous (or future) income into - [Do I need to add a mailing address when adjusting owner’s email?](https://support.mipropertyportal.com/knowledgebase/do-i-need-to-add-a-mailing-address-when-adjusting-owners-email/) - The answer is ‘Yes’. You need to add the owner’s mailing address when adjusting the email of the owner. It is required by default See the photo below to know the required fields when adding a new owner or adjusting the owner’s information. Related article: How to add owner How to edit owner information How to - [Can I change who receives rent payment directly?](https://support.mipropertyportal.com/knowledgebase/can-i-change-who-receives-rent-payment-directly-3/) - Here’s a scenario, when you are starting and creating a property, you have set up the property to “Owner Receive Rent Payment Directly”. What happens in this scenario is that all the rent you log in to the system doesn’t go to your bank account or in your accounting book. The system calculates the management fee - [Can I create a service request button on our website?](https://support.mipropertyportal.com/knowledgebase/can-i-create-a-service-request-button-on-our-website/) - There will be instances when you want to put a service request button on your website, but for this feature, we don’t have this. Please note that you CANNOT create a service request button on your website and your Tenants will have to use the Tenant Portal to create a service request. Follow the steps below on - [Can I pay vendor from the portal?](https://support.mipropertyportal.com/knowledgebase/can-i-pay-vendor-from-the-portal/) - Yes, you can pay the vendor from the portal. The payment is made through Electronic Fund Transfer (EFT) and a $0.50 fee applies for each transaction. You need to fill in the vendor’s bank information in the vendor profile. The bank information consists of the Bank code, transit number and account number. This information is - [Can I send email to vendors in bulk?](https://support.mipropertyportal.com/knowledgebase/can-i-send-email-to-vendors-in-bulk/) - The short answer is No, not yet. But this feature is already on our improvement list. Here are some related topics that you can view: How to send SMS to Owners or Vendors How to send email or SMS to vendors when assigning work order - [Can I take one rent from two bank accounts?](https://support.mipropertyportal.com/knowledgebase/can-i-take-one-rent-from-two-bank-accounts-2/) - Sometimes there will be a scenario where a property manager or landlord wants or need to take rent from two accounts or more. You can do that on our system, but there is some simple reminder and steps that you need to do. Follow the steps below: Make sure that Autopay is Turn OFF. Reason: Auto pay - [Can property manager collect money on behalf of owners?](https://support.mipropertyportal.com/knowledgebase/can-property-manager-collect-money-on-behalf-of-owners-2/) - Yes, property managers can collect money on behalf of tenants. In that case, the property manager will sign an agreement with our payment gateway vendor. - [How to save and use MI Property portal login information on phone/tablet/ipad?](https://support.mipropertyportal.com/knowledgebase/how-to-save-and-use-mi-property-portal-login-information-on-phone-tablet-ipad/) - You can use the MI Property Portal app on your device and save the login information on your phone/tablet/iPad. Follow the steps below to log into MI Property Portal App and save your information : Open the 'MI Property Portal' app on your device. For Android devices: Provide your E-mail and Password Click Log in to log into your account. Click Save to save login information - [How to create a reimbursable income?](https://support.mipropertyportal.com/knowledgebase/how-to-create-a-reimbursable-income/) - A ‘Reimbursable Income’ is an income that will be given back to the owner. Followings are the example of reimbursable income: Refund to an owner Income from the property (i.e. laundry, parking) Utility bills collected from the tenants (i.e. Owner pays the utility bill and you are just collecting the money from the tenant and giving - [FAQ – Taxes](https://support.mipropertyportal.com/knowledgebase/faq-taxes/) - Here are the frequently asked questions for the topic: 1) How to add new taxes? Answer: From the ‘Taxes’ page, look to the top left for a blue box labelled “Add New Tax”. From the resulting page which pops up, you should fill out the tax name, rate, option for recovery, etc and click ‘Add’.. 2) ## FAQs - [Can I Create a Tenant Profile without Creating a Lease?](https://support.mipropertyportal.com/faqs/can-i-create-a-tenant-profile-without-creating-a-lease/) - The short answer is ‘Yes’; you can now create a tenant profile without creating a lease. There are instances that a lease already exists inside the portal and you just have to assign new tenants to occupy the property and unit. - [Why cannot the tax rate be changed after tax creation?](https://support.mipropertyportal.com/faqs/why-cannot-the-tax-rate-be-changed-after-tax-creation/) - The tax rate remains fixed after creation for two critical reasons: System limitation: The platform does not support tax rate modifications after initial setup Financial integrity: Since taxes are typically linked to multiple income and expense entries, changing rates retroactively could cause significant accounting discrepancies Best Practice: Double-check your tax rates before creation, as they - [How to Use the Service Request Watch List?](https://support.mipropertyportal.com/faqs/where-is-the-service-request-watch-list-how-can-you-add-a-service-request-to-the-watch-list/) - To use the Service Request Watch List: Viewing the Watch List Go to the main page Expand the menu Select 'Service Request Watchlist' Adding Requests to Watch List Open the service request details page Look for the watch icon in the top left corner Click the icon to add the request to your watchlist Quick - [How to Update Service Request Status?](https://support.mipropertyportal.com/faqs/where-can-you-update-the-status-of-a-service-request/) - To update a service request status: Open the service request details page Look at the left-hand side Find the status options below the main symbol Available Actions Resolve: Mark the request as resolved Close: Complete and close the request Revert Status: Return to the previous status Note: Status update procedures differ for work orders and - [How to View Tenant Service Request History?](https://support.mipropertyportal.com/faqs/where-can-we-view-how-many-service-requests-have-been-made-by-tenants/) - From the service request page (under Tenant Management), you can view all the requests made by tenants at the top of the page. The requests are all categorized for your convenience. Clicking on each would show you a different list. The ‘New’ category is essentially what you are looking for. To view tenant service - [What does the ‘Internal’ category mean?](https://support.mipropertyportal.com/faqs/what-does-the-internal-category-mean/) - The 'Internal' category in documents serves a specific purpose within the broader classification system, which includes Federal, Provincial, Internal, Lease, and Other categories. Here’s what you need to know about internal documents: Purpose of Internal Documents: Internal documents are distinct from the other categories and pertain to communications and materials used internally between the property manager or owner and the tenant. Examples - [How to change admin types?](https://support.mipropertyportal.com/faqs/is-it-possible-to-change-admin-types/) - Changing the admin type for an individual is a straightforward process. Here’s how you can do it: 1. Navigate to the list of Admins. 2. In the rightmost column labeled ‘Action’, click on the edit symbol next to the admin whose type you wish to change. This will take you to the details page for - [How to view the history of already served forms to a particular tenant?](https://support.mipropertyportal.com/faqs/how-to-view-the-history-of-already-served-forms-to-a-particular-tenant/) - To view the history of forms that have already been served to a specific tenant, follow these steps: 1. Navigate to the Tenant’s Detail Page. 2. In the top-right corner, locate the ‘Actions’ button. 3. Next to it, you will find another button labeled ‘Forms’. Click on this button to expand the options. 4. Select - [How to send an email to the vendor?](https://support.mipropertyportal.com/faqs/how-to-send-an-email-to-the-vendor/) - Sending an email to the vendor is quick and easy. Follow these steps: 1. Navigate to the Work Order Details Page. 2. In the top-right corner, click on the ‘More Actions’ button to expand the dropdown menu. 3. From the list of options, select the one that allows you to send an email to the - [How many Admins can I add to the Portal?](https://support.mipropertyportal.com/faqs/how-many-admins-can-i-add-to-the-portal/) - You have unlimited flexibility when it comes to adding Admins to the Portal. There is no maximum limit - you can add as many Admins as your organization requires. Key Points: No restriction on Admin quantity Add Admins based on your operational needs - [How can you edit a work order?](https://support.mipropertyportal.com/faqs/how-can-you-edit-a-work-order/) - You can edit a work order by following these steps: Navigate to the Work Order page Locate the rightmost column Click the edit icon Make your desired changes in the edit page that opens Note: After making changes, remember to save your modifications before exiting the edit page. - [How to Send and Manage Screening Requests for Prospective Clients?](https://support.mipropertyportal.com/faqs/how-can-i-send-a-screening-request-to-a-prospect/) - Sending a screening request to a prospect is a straightforward process that can be completed in just a few steps. Here’s how to do it: 1. Navigate to the Prospect Management Page: Start by accessing the ‘Prospect Management’ page within the portal. 2. Select New Prospects: Click on the ‘New Prospects’ tab to view a - [How can I create a new tenant?](https://support.mipropertyportal.com/faqs/how-can-i-create-a-new-tenant/) - Access and Creation Go to admin portal's 'Tenant' sub-section under "Tenant Management" section Click "Create Tenant" in top right corner Selection Process In the pop-up window, select: Property Unit Associated prospect Final Step After selections are complete, you'll be automatically redirected to create a new lease for this tenant. - [How to Track and Update Your Maintenance Request Status as a Tenant?](https://support.mipropertyportal.com/faqs/how-can-a-tenant-obtain-updates-on-a-maintenance-request-can-he-she-comment-on-the-progress-too/) - Tenants can easily stay informed about their maintenance requests by navigating to the 'My Service Requests' section. Here, they will find a text-box icon located on the right side. Clicking on this icon takes them to a dedicated page where they can view all conversations related to their service request. On this page, tenants not - [How are tenants notified of service requests?](https://support.mipropertyportal.com/faqs/how-are-tenants-notified-of-service-requests/) - Tenants are informed about service requests through a notification system integrated into the service request page. Next to each request, there is a bell icon, indicating that an email notification is automatically sent to the tenant whenever there is an update regarding their request. Additionally, tenants have the option to disable these email notifications if - [Does Mi Property Portal have all LTB forms/provincial leases automated?](https://support.mipropertyportal.com/faqs/does-mi-property-portal-have-all-ltb-forms-provincial-leases-automated/) - Yes, LTB forms are automated for all provinces except for Quebec, the Northwest Territories, Nunavut and Yukon. In the case for Quebec, our software does not support the French language currently. - [Does a super admin have permission to do everything?](https://support.mipropertyportal.com/faqs/does-a-super-admin-have-permission-to-do-everything/) - Yes, super admins have full access to the portal without any restriction. They also have full access to all properties. Business owners and company administrators are the people best suited to be super admins. Access Rights Complete system control Full property management Unrestricted feature access Administrative oversight - [Can you add multiple purchase orders/work orders for a service request?](https://support.mipropertyportal.com/faqs/can-you-add-multiple-purchase-orders-work-orders-for-a-service-request/) - Yes, you can add multiple purchases or work orders, depending on your needs. - [Where can the vendor for a work order be changed?](https://support.mipropertyportal.com/faqs/where-can-the-vendor-for-a-work-order-be-changed/) - To change the vendor assigned to a work order, follow these steps: Edit the Work Order: Navigate to the work order you wish to modify and click on the edit option. Locate the Vendor Section: On the work order details page, find the first box at the top, which contains a drop-down list above the ‘Add Vendor’ text. Select a New - [Where can the tenant view previous maintenance requests?](https://support.mipropertyportal.com/faqs/where-can-the-tenant-view-previous-maintenance-requests/) - Tenants can easily view their previous maintenance requests by following these steps: From the Navigation Panel, click on ‘My Service Requests’. A new page will appear, displaying all previous and ongoing maintenance requests. This allows tenants to track the status of their requests and access details about past maintenance issues efficiently. - [Where can I update the status of a work order?](https://support.mipropertyportal.com/faqs/where-can-i-update-the-status-of-a-work-order/) - Updating the status of a work order is a straightforward process. Here’s how you can do it: Navigate to the Work Order Details Page. In the top left corner, locate the section labeled ‘Current Status’. Click on the edit symbol next to ‘Current Status’. This action will drop down a list of available status options. Select the desired status - [What is the difference between the Aged Payable Report and the Aged Receivable Report?](https://support.mipropertyportal.com/faqs/what-is-the-difference-between-the-aged-payable-report-and-the-aged-receivable-report/) - Understanding the differences between the Aged Payable Report and the Aged Receivable Report is essential for effective financial management. Here’s a breakdown of each report: Aged Receivable Report (AR Report): Purpose: This report lists all unpaid tenant invoices, providing a clear view of amounts owed to the business by tenants. Functionality: It helps property managers track outstanding rent payments, identify overdue - [What is the difference between Add Income vs Add Rental Income option?](https://support.mipropertyportal.com/faqs/what-is-the-difference-between-add-income-vs-add-rental-income-option/) - Understanding the distinction between Add Income and Add Rental Income is crucial for accurate financial tracking. Here’s a detailed comparison: Add Income: Purpose: This option is used to log any non-rental income. Examples: Non-rental income can include earnings from sources such as laundry services, booking hall rooms, or other miscellaneous income streams. Functionality: When you log non-rental income, the system records it - [What is the difference between Add Income vs Add Invoice option?](https://support.mipropertyportal.com/faqs/what-is-the-difference-between-add-income-vs-add-invoice-option/) - Understanding the distinction between Add Income and Add Invoice is essential for effective financial management. Here’s a breakdown of each option: Add Income: Purpose: This option is used to log any income that does not require the creation of a formal invoice. Automatic Invoice Creation: Even though you are logging income without creating an invoice, our system automatically generates an invoice - [What if a vendor doesn’t show up on the vendor list? ](https://support.mipropertyportal.com/faqs/what-if-a-vendor-doesnt-show-up-on-the-vendor-list/) - If a vendor does not appear on the vendor list, it is likely because the vendor has not yet been approved. Here are the key points to understand: Approval Requirement: Vendors must go through an approval process before they can be added to the vendor list. This ensures that only vetted and compliant vendors are available - [What happens if a tenant pays the full amount for multiple invoices?](https://support.mipropertyportal.com/faqs/what-happens-if-a-tenant-pays-the-full-amount-for-multiple-invoices/) - When a tenant pays the full amount for multiple invoices, the system automatically processes this payment in the following ways: Automatic Closure of Invoices: The system will sequentially close each invoice that has been paid. This ensures that all invoices are accurately marked as settled, reflecting the updated payment status. Accounting Transactions Update: Alongside closing the invoices, - [What happens if a document is not approved?](https://support.mipropertyportal.com/faqs/what-happens-if-a-document-is-not-approved/) - If a document is not approved, it will not be available for use in other processes, such as the creation of a lease. Here are the key implications of an unapproved document: 1. Limited Accessibility: An unapproved document remains inaccessible for broader use within the system. This means it cannot be utilized in any transactions - [What Information Does the Balance Sheet Provide?](https://support.mipropertyportal.com/faqs/what-does-the-balance-sheet-show/) - The balance sheet is a fundamental financial statement that offers a comprehensive snapshot of a company's financial position at a specific point in time. Here’s what it includes: 1. Total Assets: The balance sheet lists all of the company’s assets, which are resources owned by the business that have economic value. This includes both current - [What Does It Mean When a Document is Considered Private?](https://support.mipropertyportal.com/faqs/what-does-it-mean-when-a-document-is-private/) - When a document is marked as private, it signifies that access is restricted solely to admins who possess the appropriate permissions. Here’s what you need to know: Restricted Access: Only designated admins can view the private document. This ensures that sensitive information is protected and only accessible to authorized personnel. No Access for Others: Tenants, property owners, and - [How to Contact Tenants Who Have Moved Out?](https://support.mipropertyportal.com/faqs/is-there-an-option-to-contact-tenants-who-have-moved-out/) - Once tenants have moved out, they are removed from the system, making it impossible to contact them directly through our software. However, you can still access their information through the following method: 1. Moved Out Tenants Section: Navigate to the ‘Tenant Page’ where you will find a section labeled ‘Moved Out Tenants’. This section lists - [How to Delete a Service Request or Work Order?](https://support.mipropertyportal.com/faqs/is-it-possible-to-delete-a-service-request-or-work-order/) - Deleting a service request or work order is a straightforward process. Here’s how you can do it: 1. Navigate to the Details Page of the service request or work order you wish to delete. 2. In the top-right corner of the page, look for an icon that is colored red for the service request page. - [How to Change the Recoverable Option After Creating a Tax?](https://support.mipropertyportal.com/faqs/is-it-possible-to-change-recoverable-option-after-creating-the-tax/) - Once you create a tax, it is not possible to change the recoverable or non-recoverable option. So therefore, you should be careful when making this choice. - [How to Ensure a Past Expense is Reflected in the Month's Owner's Report?](https://support.mipropertyportal.com/faqs/i-have-added-a-past-expense-into-the-system-but-it-is-not-reflected-in-that-months-owners-report/) - To ensure that a past expense is accurately reflected in the month's owner’s report, it’s important to understand how the system processes income and expenses: 1. Recording Date Matters: The income and expenses for owners are displayed based on the date they are logged into the system. For instance, if you record an expense from - [How will a tenant know when a request has been completed/resolved?](https://support.mipropertyportal.com/faqs/how-will-a-tenant-know-when-a-request-has-been-completed-resolved/) - Tenants are promptly informed when a request has been completed or resolved through the following methods: 1. Notification via Tenant Portal: As soon as the request is resolved, a notification is sent directly to the tenant through the tenant portal. 2. Email Notification: An email is also dispatched to the tenant, providing them with the - [How to view the details for a service request/work order/purchase order?](https://support.mipropertyportal.com/faqs/how-to-view-the-details-for-a-service-request-work-order-purchase-order/) - Viewing the details for service requests, work orders, and purchase orders is straightforward. Follow these steps for each category: For Service Requests: 1. Navigate to the Service Requests page under Tenant Management. 2. In the rightmost column, click on the blue ‘Details’ button. For Work Orders and Purchase Orders: 1. Go to the respective Work - [How to sort tenants by property?](https://support.mipropertyportal.com/faqs/how-to-sort-tenants-by-property/) - Sorting tenants by property is a simple process. Here’s how you can do it: 1. Go to the ‘Tenant’ Page. 2. At the top of the page, you’ll find various tabs that automatically categorize the tenant list. 3. Click on the ‘Tenants by Property’ tab. This will display a sorted list of tenants organized by - [How to see a tenant’s payment history?](https://support.mipropertyportal.com/faqs/how-to-see-a-tenants-payment-history/) - Viewing a tenant’s payment history is simple and can be done directly from the tenant’s detail page. Here’s how: 1. Go to the Tenant’s Detail Page. 2. Scroll to the middle of the page to locate the ‘Finance’ section. 3. Within this section, click on ‘Payment History’ to view all past payment details. This provides - [How to move out a tenant?](https://support.mipropertyportal.com/faqs/how-to-move-out-a-tenant/) - Moving out a tenant is a straightforward process that can be completed from the tenant’s detail page. Follow these steps: 1. Navigate to the Tenant’s Detail Page. 2. In the top-right corner, click on the ‘Actions’ button to expand the dropdown menu. 3. Select the ‘Move Out Tenant’ option from the list. 4. A final - [How to export the master tenant list?](https://support.mipropertyportal.com/faqs/how-to-export-the-master-tenant-list/) - Exporting the master tenant list is quick and easy. Follow these steps: 1. Navigate to the Tenant Page. 2. In the top-right corner, locate the ‘Create New Tenant’ button. 3. Click the button next to it to export the master tenant list. 4. The list will be downloaded to your computer as an Excel file. - [How to deactivate/activate a tax?](https://support.mipropertyportal.com/faqs/how-to-deactivate-activate-a-tax/) - You can easily deactivate or activate a tax by following these steps: 1. Navigate to the Taxes page. 2. In the rightmost column of each tax, click on the Edit symbol. 3. A pop-up window will appear. 4. At the bottom of the window, locate the ‘Is Active’ option. To activate the tax, check the - [How to Create a New Service Request, and Manage Purchase Orders and Work Orders?](https://support.mipropertyportal.com/faqs/how-to-create-a-new-service-request-what-about-purchase-orders-and-work-orders/) - Creating a new service request, purchase order, or work order is simple and can be done in just a few steps: Creating a New Service Request 1. Navigate to the Service Request page. 2. On the right-hand side, click on “More Action” to expand the menu. 3. Select ‘New Service Request’. 4. Fill out the - [How to add rental income from a tenant?](https://support.mipropertyportal.com/faqs/how-to-add-rental-income-from-a-tenant/) - Adding rental income from a tenant is a straightforward process. Follow the steps below: 1. Navigate to the Tenant Page. 2. In the ‘Action’ column on the right-hand side, select ‘Add Rental Income’. 3. You will be redirected to a new page where you need to provide the following details: Tenant’s Account and Property Information - [How to add new taxes?](https://support.mipropertyportal.com/faqs/how-to-add-new-taxes/) - Adding new taxes is a simple process and can be done directly from the Taxes page. Follow these steps to set up a new tax: 1. Locate the “Add New Tax” button in the top-left corner of the Taxes page and click on it. 2. A new page will appear where you can input the - [How many different categories of reports are there?](https://support.mipropertyportal.com/faqs/how-many-different-categories-of-reports-are-there/) - There are six different categories of reports in the Mi Property Portal system – a) Financial, b) Income/Expense, c) Rental/Tenant, d) Owner, e) Vendor/Other and, f) Visual/Customized. - [How to Download the Lease Document Before Sending It for e-Signature?](https://support.mipropertyportal.com/faqs/can-i-download-the-lease-document-before-sending-it-for-e-signature/) - Yes, you can download a completed lease document once it is approved. At the end of the lease creation process, you are prompted to approve the lease. Once approved, the lease can be downloaded as a PDF file for your records. How to Download the Lease Document: Immediately After Approval: Click the ‘Download PDF’ button - [How to Upload Pictures for a Service Request?](https://support.mipropertyportal.com/faqs/can-pictures-be-uploaded-for-a-service-request/) - You can upload pictures for a service request. Here’s how: 1. Upload Options: Pictures can be uploaded either from the details page of the service request or while creating the request. 2. Maximum Limit: You can upload a maximum of 5 pictures per service request. This feature allows you to provide visual context, making it - [How to Create a Service Request Without a Work Order?](https://support.mipropertyportal.com/faqs/can-i-create-a-service-request-without-a-work-order/) - No, a service request cannot be created without a work order. A valid work order is essential to initiate and process any service request, ensuring proper tracking and management of tasks. - [How to Download Each Report as a PDF?](https://support.mipropertyportal.com/faqs/can-each-report-be-downloaded-as-a-pdf/) - Yes, every report can be downloaded as a PDF for your convenience. This feature ensures you can easily save, share, or print the reports as needed. Simply look for the "Download as PDF" option within the report interface, and with a single click, your file will be ready for download. - [How to Download the Document List as an Excel File?](https://support.mipropertyportal.com/faqs/can-the-document-list-be-downloaded-as-an-excel-file/) - Yes, the document list can be downloaded as an Excel file. Here’s how: 1. Access Document Management: Navigate to the ‘Document Management’ page. 2. Excel Export Option: At the top of the list, you will find the ‘Excel export’ option for downloading. 3. Additional Formats: You also have the option to export the document list - [How to Upload Tenants in Bulk?](https://support.mipropertyportal.com/faqs/can-tenants-be-uploaded-in-bulk/) - Tenants can be uploaded in bulk. Here are the important points to consider: 1. Bulk Upload Capability: The system supports bulk uploading of tenants. 2. Property Condition: Bulk uploads can only be performed for a property that does not have any existing leases or tenants. This feature streamlines the process of adding multiple tenants efficiently! - [Can tenants add multiple credit cards?](https://support.mipropertyportal.com/faqs/can-tenants-add-multiple-credit-cards/) - No, tenants cannot add multiple credit cards at this time. Here are the details: 1. Current Limitation: The system currently allows only one credit card to be added per tenant. 2. Future Updates: We are actively working on this feature, and the option to add multiple credit cards will be available as soon as possible. - [How to Upload Multiple Documents for the Same Form?](https://support.mipropertyportal.com/faqs/can-several-documents-be-uploaded-for-the-same-form/) - No, only one document can be uploaded for each form. Here are the key points: 1. Single Document Limit: Each form allows for only one document to be uploaded. 2. Overwrite Existing Document: If you upload a new document for a form, it will overwrite the existing document in the system. This ensures that each - [How to Digitally Sign LTB Forms by Tenants?](https://support.mipropertyportal.com/faqs/can-ltb-forms-be-digitally-signed-by-tenants/) - Yes, LTB forms can be digitally signed by tenants. Here’s how it works: 1. E-Communication Option: Ensure that the e-communication option was selected during the lease creation process. 2. Digital Signing: Just like leases, tenants can digitally sign the LTB forms. 3. Email Delivery: In this case, the forms will be sent to tenants via - [How to Send Additional Documents to Tenants Along with the Lease?](https://support.mipropertyportal.com/faqs/can-i-send-additional-documents-to-tenants-along-with-the-lease/) - Yes, you can send additional documents along with the system-generated digital lease. Here’s how: 1. Upload Documents: First, ensure that the documents you wish to send are uploaded in the ‘Form Management’ section of the system. 2. Attach Documents: When preparing the lease, you can attach multiple documents to it. 3. Need Help?: For detailed - [How to Record Past Expenses in the System?](https://support.mipropertyportal.com/faqs/can-i-record-past-expenses-in-the-system/) - To record past (or future) expenses in the system, follow these steps: 1. Access the Accounting section of the system. 2. Choose the “Bill” feature to enter expenses associated with specific bills. 3. Alternatively, select the “Expense” feature to record general expenses. By using these options, you can efficiently track and manage all your expenses - [How to Record Past Income in the System?](https://support.mipropertyportal.com/faqs/can-i-record-past-income-in-the-system/) - You can record past (or future) income in the system by following these steps: 1. Navigate to the Accounting section. 2. Use the “Invoice” feature to create invoices for past income. 3. Alternatively, select the “Add Income” feature to directly enter income amounts. This process allows for accurate tracking and management of all your income. - [How to Assign Tasks for Vendors Inside the Portal?](https://support.mipropertyportal.com/faqs/can-i-assign-tasks-for-vendors-inside-the-portal/) - Yes, you can assign tasks to your vendors directly within the portal. This feature allows for better collaboration and streamlined communication, ensuring that all tasks are tracked and managed efficiently. - [How to Add Company Logos to the Report?](https://support.mipropertyportal.com/faqs/can-i-add-company-logos-to-the-report/) - You can add company logos to certain reports. However, this feature is not available for all reports at the moment. We are actively working on expanding this capability to include more reports within our system. Once implemented, adding your logo will enhance your branding on the reports you generate, making them more professional and recognizable. - [How to Download Each Report as a PDF?](https://support.mipropertyportal.com/faqs/can-a-vendor-update-information/) - Yes, all reports can be downloaded as PDF files. Additionally, there is an option to download reports in Excel format for further analysis. To download a report: 1. Navigate to the report section. 2. Select the desired report. 3. Choose the download option and select either PDF or Excel format. This flexibility allows users to - [How to View Receipts for an Extended Period of Months as a Tenant?](https://support.mipropertyportal.com/faqs/can-a-tenant-view-the-receipts-for-an-extended-period-of-months/) - Yes, tenants can view receipts for an extended period of months. Each payment made generates a receipt that is accessible to the tenant. To view these receipts, tenants can follow these steps: 1. Navigate to the payment page within the tenant portal. 2. Click on the ‘Payment History’ tab. 3. Select the desired month’s receipt - [How to Print a Receipt for Rent Payment as a Tenant?](https://support.mipropertyportal.com/faqs/can-a-tenant-print-a-receipt-for-his-rent-payment/) - Yes, tenants can easily print a receipt for any previous rent payment. To do so, follow these steps: 1. Navigate to the payment page. 2. Click on the ‘Payment History’ tab located in the middle of the page. 3. From the payment history, select the desired rental month’s receipt by clicking the ‘RECEIPT’ button at - [How to Make Partial Payments as a Tenant?](https://support.mipropertyportal.com/faqs/can-a-tenant-make-partial-payments/) - Yes, tenants can make partial payments. Here’s how it works: 1. Tenants can adjust the amount they wish to pay by selecting either the ‘Pay Overdue Amount’ or ‘Pay Full Amount’ options. 2. This functionality is available exclusively through an EFT (Electronic Funds Transfer) profile. - [How to Upload Pictures for Maintenance Requests as a Tenant?](https://support.mipropertyportal.com/faqs/can-a-tenant-upload-pictures-for-maintenance-requests/) - Yes, tenants can upload pictures when submitting a new maintenance request. However, please note that images cannot be added to ongoing requests. 1. To upload pictures, follow these steps: 2. Navigate to Submit New Request from the navigation panel. Here, you can drag and drop up to 5 pictures or choose to upload them by - [How to Create a Lease from the Prospect Management Page?](https://support.mipropertyportal.com/faqs/can-a-lease-be-created-from-the-prospect-management-page/) - Yes, you can create a lease directly from the Prospect Management page. Follow these simple steps: 1. Navigate to the Prospect Management page. 2. Click on the details page of the specific Prospect. 3. Look for the Action section on the right side of the page. 4. Select the Create Lease option to initiate the lease process. This streamlined approach allows - [How to Change Banking Details as a Tenant?](https://support.mipropertyportal.com/faqs/can-a-tenant-change-his-her-banking-details/) - Yes, tenants can easily update their banking details through the portal. To do this, follow these steps: 1. Click on the credit card symbol located at the top of the page. 2. This action will direct you to the payment page, where you can view your credit card and EFT profiles. 3. From this page, - [How much power do view-only admins hold?](https://support.mipropertyportal.com/faqs/how-much-power-do-view-only-admins-hold/) - View-only administrators have the most basic level of access: Can only view portal data Cannot make any updates or changes Property viewing permissions can be restricted Ideal for users who only need to monitor information - [How to Approve a Document?](https://support.mipropertyportal.com/faqs/how-do-you-approve-a-document/) - To approve a document in the system: 1. Navigate to the 'Document Management' page; 2. Locate the document in the rightmost column; 3. Click the edit symbol; 4. Check the 'This document is approved' checkbox; 5. Save your changes. - [How to Change Your Profile Details as a Tenant](https://support.mipropertyportal.com/faqs/how-could-a-tenant-change-their-profile-details/) - Updating your profile details as a tenant is an important process that ensures your information is current and accurate. Here’s a step-by-step guide on how to change your profile details effectively. Steps to Change Your Profile Details 1. Access My Profile: Begin by clicking on ‘My Profile’ located in the navigation panel. This will take - [How to Schedule a Showing with a Prospect?](https://support.mipropertyportal.com/faqs/how-can-you-schedule-a-showing-with-a-prospect/) - Scheduling a showing with a prospect is a crucial step in the property management process. Here’s a simple guide on how to do it effectively through the Mi Property Portal. Steps to Schedule a Showing Access the Prospect Details Page: Begin by navigating to the details page of the prospect you wish to schedule a - [How can you invite others to join as admin?](https://support.mipropertyportal.com/faqs/how-can-you-invite-others-to-join-as-admin/) - Inviting others to join as admins is a simple yet essential process for managing your team effectively. Here’s how you can do it seamlessly from the ‘Manage Admin Access’ page. Steps to Invite Admins Access the Manage Admin Access Page: Begin by navigating to the ‘Manage Admin Access’ page within your platform. Locate the Invitation - [How to Export a List of Service Requests, Work Orders, or Purchase Orders?](https://support.mipropertyportal.com/faqs/how-can-you-export-a-list-of-service-requests-work-orders-purchase-orders/) - Exporting lists of service requests, work orders, or purchase orders is a straightforward process that can enhance your data management and reporting capabilities. Here’s how you can do it effectively from the respective pages. Exporting Options Available Above the list of requests or orders you wish to export, you will find several options for exporting - [How can you add a new prospect?](https://support.mipropertyportal.com/faqs/how-can-you-add-a-new-prospect/) - Adding a new prospect is a straightforward process that can be completed in just a few steps. Here’s how to do it: 1. Access the Prospect Management Page: Begin by navigating to the ‘Prospect Management’ section within the portal. 2. Click on Add Prospect: At the top of the page, locate the green box labeled - [How can we see which tenants still have rent due?](https://support.mipropertyportal.com/faqs/how-can-we-see-which-tenants-still-have-rent-due/) - To identify which tenants still have rent due, follow these simple steps: 1. Navigate to Tenant Management: Start by accessing the ‘Tenant Management’ section within the portal. 2. Select the Tenant Section: Once in Tenant Management, look for the ‘Tenant’ section. 3. View Tenants with Rent Due: At the top of the page, you will - [How can the tenant communicate with the landlord?](https://support.mipropertyportal.com/faqs/how-can-the-tenant-communicate-with-the-landlord/) - Tenants can easily communicate with their landlord or property manager through the portal. Here’s how to do it: 1. Access the Mailbox Page: Begin by navigating to the ‘Mailbox’ section from the main navigation menu. 2. Compose a New Message: In the top left corner of the Mailbox page, click on the ‘Compose’ button. This - [How can I invite a tenant to the portal?](https://support.mipropertyportal.com/faqs/how-can-i-invite-a-tenant-to-the-portal/) - Inviting a tenant to access the portal is a simple and efficient process. Here’s how you can do it: 1. Access the Tenant Page: Begin by navigating to the tenant page, where you can view all active tenants. 2. Check Portal Access: In the leftmost column, you will see an indication of whether each tenant - [How can a tenant view the details on a monthly bill?](https://support.mipropertyportal.com/faqs/how-can-a-tenant-view-the-details-on-a-monthly-bill/) - Tenants can easily access the details of their monthly rental bill through the portal. Here’s how to view this important information: Navigate to the Payments & Invoices Page: Begin by logging into your tenant portal and locating the ‘Payments & Invoices’ section. Find Your Monthly Bill: On this page, you will see your current billing - [How can a tenant view all the documents? Can he/she also upload new documents?](https://support.mipropertyportal.com/faqs/how-can-a-tenant-view-all-the-documents-can-he-she-also-upload-new-documents/) - Tenants have a convenient way to access and manage important documents through the portal. Here’s how you can view all shared documents and upload new ones: 1. Access the Documents Tab: Begin by logging into the tenant portal. Once you’re in, navigate to the ‘Documents’ tab located on the panel. 2. View Shared Documents: After - [How can a tenant turn on/off auto-payment of rent?](https://support.mipropertyportal.com/faqs/how-can-a-tenant-turn-on-off-auto-payment-of-rent/) - Managing your rent payments has never been easier! Tenants can conveniently turn on or off the auto-payment feature for their rent through the portal. The process is quite similar to updating your banking details, ensuring a seamless experience. To adjust your auto-payment settings, simply follow these steps: 1. Log into the Portal: Access the tenant - [How can a tenant submit new service requests from the portal?](https://support.mipropertyportal.com/faqs/how-can-a-tenant-submit-new-service-requests-from-the-portal/) - Tenants can easily submit new service requests through the portal by following these simple steps: Log into the Portal: Start by accessing the tenant portal with your login credentials. Locate the Navigation Tabs: On the left-hand side of the portal, you will find a series of navigation tabs. Click on ‘Submit New Request’: Select the - [Where can I view the cost for a work order?](https://support.mipropertyportal.com/faqs/where-can-i-view-the-cost-for-a-work-order/) - From the work order details page (from the rightmost column). After coming to the details page, scroll down to the ‘Unit Entry Log’ section, where you can view the cost of labour and materials, as well as the taxes paid. The total cost is also summarized at the end. - [Why can’t a tenant see the receipt for a payment that was made? How long do payments take?](https://support.mipropertyportal.com/faqs/why-cant-a-tenant-see-the-receipt-for-a-payment-that-was-made-how-long-do-payments-take/) - The most obvious answer for this is that the rental payment is still in processing. It normally takes up to 5 business days for a payment to go through, and this can vary according to the tenant’s bank. Only after payment is fully processed can a receipt be fully generated. - [How do I unselect a property for permission?](https://support.mipropertyportal.com/faqs/how-do-i-unselect-a-property-for-permission/) - From the admin edit page, scroll down to where the permissions can be altered. To unselect a property (for which the admin has permission), click on the ‘Permitted Properties’ tab. From here, unselect an already selected property from the drop-down list and ‘Update Permitted Properties’. - [What are the different types of admins?](https://support.mipropertyportal.com/faqs/what-are-the-different-types-of-admins/) - There are three different types of admins. They are as follows: a) Super Admin – Best for business owners and company administrators Full access to the portal without any restriction. Also, have full access to all properties b) Regular Admin – Best for people who will perform admin activity either with full permission or some ## Documentation - [Designs](https://support.mipropertyportal.com/documentation/mega-elements/image-and-quote/designs/) - One word of caution: make sure your client knows that lorem ipsum is filler text. You don't want them wondering why you filled their website with a foreign language, and you certainly don't want anyone prematurely publishing it. Buttons Click Here Now Columns Two The French lettering company Letraset manufactured a set of dry-transfer sheets which included - [Adv Heading](https://support.mipropertyportal.com/documentation/mega-elements/blocks-text/banner-blocks/advanced-heading/) - Lorem ipsum, or lipsum as it is sometimes known, is dummy text used in laying out print, graphic or web designs. The passage is attributed to an unknown typesetter in the 15th century who is thought to have scrambled parts of Cicero's De Finibus Bonorum et Malorum for use in a type specimen book. It - [Blocks Text](https://support.mipropertyportal.com/documentation/mega-elements/blocks-text/) - It's difficult to find examples of lorem ipsum in use before Letraset made it popular as a dummy text in the 1960s, although McClintock says he remembers coming across the lorem ipsum passage in a book of old metal type samples. So far he hasn't relocated where he once saw the passage, but the popularity - [Team](https://support.mipropertyportal.com/documentation/mega-elements/blocks-text/banner-blocks/team/) - Lorem ipsum, or lipsum as it is sometimes known, is dummy text used in laying out print, graphic or web designs. The passage is attributed to an unknown typesetter in the 15th century who is thought to have scrambled parts of Cicero’s De Finibus Bonorum et Malorum for use in a type specimen book. It - [Only for the clients](https://support.mipropertyportal.com/documentation/only-for-the-clients/) - Lorem ipsum, or lipsum as it is sometimes known, is dummy text used in laying out print, graphic or web designs. The passage is attributed to an unknown typesetter in the 15th century who is thought to have scrambled parts of Cicero's De Finibus Bonorum et Malorum for use in a type specimen book. It - [Banner Blocks](https://support.mipropertyportal.com/documentation/mega-elements/blocks-text/banner-blocks/) - Lorem ipsum, or lipsum as it is sometimes known, is dummy text used in laying out print, graphic or web designs. The passage is attributed to an unknown typesetter in the 15th century who is thought to have scrambled parts of Cicero’s De Finibus Bonorum et Malorum for use in a type specimen book. It - [Stack Gallery](https://support.mipropertyportal.com/documentation/mega-elements/stack-gallery/) - Lorem ipsum, or lipsum as it is sometimes known, is dummy text used in laying out print, graphic or web designs. The passage is attributed to an unknown typesetter in the 15th century who is thought to have scrambled parts of Cicero’s De Finibus Bonorum et Malorum for use in a type specimen book. It - [Quote](https://support.mipropertyportal.com/documentation/mega-elements/quote/) - The purpose of lorem ipsum is to create a natural looking block of text (sentence, paragraph, page, etc.) that doesn’t distract from the layout. A practice not without controversy, laying out pages with meaningless filler text can be very useful when the focus is meant to be on design, not content. Contributing makes me feel like - [Image and Quote](https://support.mipropertyportal.com/documentation/mega-elements/image-and-quote/) - The purpose of lorem ipsum is to create a natural looking block of text (sentence, paragraph, page, etc.) that doesn’t distract from the layout. A practice not without controversy, laying out pages with meaningless filler text can be very useful when the focus is meant to be on design, not content. Even the bitterest fruit has - [Pricing Table](https://support.mipropertyportal.com/documentation/mega-elements/pricing-table/) - The purpose of lorem ipsum is to create a natural looking block of text (sentence, paragraph, page, etc.) that doesn’t distract from the layout. A practice not without controversy, laying out pages with meaningless filler text can be very useful when the focus is meant to be on design, not content. Pro Normally $99 Save $49.50 in - [Call to Action](https://support.mipropertyportal.com/documentation/mega-elements/call-to-action/) - The purpose of lorem ipsum is to create a natural looking block of text (sentence, paragraph, page, etc.) that doesn’t distract from the layout. A practice not without controversy, laying out pages with meaningless filler text can be very useful when the focus is meant to be on design, not content. Schedule an Appointment Book Appointment - [Mega Elements](https://support.mipropertyportal.com/documentation/mega-elements/) - Why choose Manual WordPress Theme? Documentation Features Effortless Online Documentation WordPress Theme, the Way It Should Be Custom "Slug Name" Give custom category/single post slug name for your documentation. "Tree Menu" styles Use manual pre-defined tree menu style's for the documentation. "Page Design" styles Use manual pre-defined page style's for the documentation. "Next/Previous" documentation link - [File Attached](https://support.mipropertyportal.com/documentation/file-attached/) - Lorem ipsum, or lipsum as it is sometimes known, is dummy text used in laying out print, graphic or web designs. The passage is attributed to an unknown typesetter in the 15th century who is thought to have scrambled parts of Cicero’s De Finibus Bonorum et Malorum for use in a type specimen book. It - [Private Attachment](https://support.mipropertyportal.com/documentation/private-doc/private-attachment/) - Lorem ipsum, or lipsum as it is sometimes known, is dummy text used in laying out print, graphic or web designs. The passage is attributed to an unknown typesetter in the 15th century who is thought to have scrambled parts of Cicero's De Finibus Bonorum et Malorum for use in a type specimen book. It - [Private Article](https://support.mipropertyportal.com/documentation/private-doc/private-article/) - Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Cras mattis consectetur purus sit amet fermentum. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Praesent commodo cursus magna, vel scelerisque nisl consectetur et. Nullam id dolor id nibh ultricies vehicula ut id elit. Curabitur blandit tempus - [Private Doc](https://support.mipropertyportal.com/documentation/private-doc/) - Lorem ipsum, or lipsum as it is sometimes known, is dummy text used in laying out print, graphic or web designs. The passage is attributed to an unknown typesetter in the 15th century who is thought to have scrambled parts of Cicero's De Finibus Bonorum et Malorum for use in a type specimen book. It - [Blocks Media](https://support.mipropertyportal.com/documentation/mega-elements/blocks-text/blocks-media/) - One word of caution: make sure your client knows that lorem ipsum is filler text. You don't want them wondering why you filled their website with a foreign language, and you certainly don't want anyone prematurely publishing it. Cover ## FAQ Categories - [Vendor Related](https://support.mipropertyportal.com/faq/vendor-related/) - [Tenant Related](https://support.mipropertyportal.com/faq/tenant-related/) - [Tenant Portal Related](https://support.mipropertyportal.com/faq/tenant-portal-related/) - [Taxes](https://support.mipropertyportal.com/faq/taxes/) - [Service Request](https://support.mipropertyportal.com/faq/service-request/) - [Report Related](https://support.mipropertyportal.com/faq/report-related/) - [Prospect Management](https://support.mipropertyportal.com/faq/prospect-management/) - [Managing Admin Access](https://support.mipropertyportal.com/faq/managing-admin-access/) - [Lease Related](https://support.mipropertyportal.com/faq/lease-related/) - [Expense Related](https://support.mipropertyportal.com/faq/expense-related/) - [Document Management](https://support.mipropertyportal.com/faq/document-management/) ## Documentation Categories - [DOC - Demo Articles](https://support.mipropertyportal.com/doc/doc-demo-articles/) - [Private Documentation](https://support.mipropertyportal.com/doc/private-documentation/) ## Knowledge Base Categories - [Accounting](https://support.mipropertyportal.com/kb/accounting/) - [Form Management](https://support.mipropertyportal.com/kb/form-management/) - [General](https://support.mipropertyportal.com/kb/general/) - [Lease Management](https://support.mipropertyportal.com/kb/lease-management/) - [Online Payment](https://support.mipropertyportal.com/kb/online-payment/) - [Asset Management](https://support.mipropertyportal.com/kb/asset-management/) - [Other](https://support.mipropertyportal.com/kb/other/) - [Property](https://support.mipropertyportal.com/kb/property/) - [Property Owner Related](https://support.mipropertyportal.com/kb/property-owner-related/) - [Rental Listing](https://support.mipropertyportal.com/kb/rental-listing/) - [Rental Tax](https://support.mipropertyportal.com/kb/rental-tax/) - [Reporting](https://support.mipropertyportal.com/kb/reporting/) - [Security Deposit](https://support.mipropertyportal.com/kb/security-deposit/) - [Service Request](https://support.mipropertyportal.com/kb/service-request/) - [Tenant Management](https://support.mipropertyportal.com/kb/tenant-management/) - [Tenant Portal](https://support.mipropertyportal.com/kb/tenant-portal/) - [Tenant Screening](https://support.mipropertyportal.com/kb/tenant-screening/) - [Vendor Management](https://support.mipropertyportal.com/kb/vendor-management/) - [Setup](https://support.mipropertyportal.com/kb/setup/) - [Prospective Tenants](https://support.mipropertyportal.com/kb/prospective-tenants/) - [Task Management](https://support.mipropertyportal.com/kb/task-management/) - [MiPropertyPortal New Features/Improvements Monthly Webinar](https://support.mipropertyportal.com/kb/mipropertyportal-new-features-improvements-monthly-webinar/) - [MiPropertyPortal Admins Training Workshop](https://support.mipropertyportal.com/kb/mipropertyportal-admins-training-workshop/) - [Owner Portal](https://support.mipropertyportal.com/kb/owner-portal/) - [Bulk Data Upload](https://support.mipropertyportal.com/kb/general/bulk-data-upload/) - [Subscription](https://support.mipropertyportal.com/kb/subscription/) ## Knowledge Base Tags - [Download](https://support.mipropertyportal.com/kb-tag/download/) - [signature](https://support.mipropertyportal.com/kb-tag/signature/) - [add signature](https://support.mipropertyportal.com/kb-tag/add-signature/) - [delete signature](https://support.mipropertyportal.com/kb-tag/delete-signature/) - [typed in signature](https://support.mipropertyportal.com/kb-tag/typed-in-signature/) - [invite admin](https://support.mipropertyportal.com/kb-tag/invite-admin/) - [send invitation to admin](https://support.mipropertyportal.com/kb-tag/send-invitation-to-admin/) - [add an admin](https://support.mipropertyportal.com/kb-tag/add-an-admin/) - [add admin](https://support.mipropertyportal.com/kb-tag/add-admin/) - [manage admin access](https://support.mipropertyportal.com/kb-tag/manage-admin-access/) - [admin](https://support.mipropertyportal.com/kb-tag/admin/) - [deactivate admin](https://support.mipropertyportal.com/kb-tag/deactivate-admin/) - [change admin permission](https://support.mipropertyportal.com/kb-tag/change-admin-permission/) - [change permitted properties](https://support.mipropertyportal.com/kb-tag/change-permitted-properties/) - [admin property permission](https://support.mipropertyportal.com/kb-tag/admin-property-permission/) - [assign property to admin](https://support.mipropertyportal.com/kb-tag/assign-property-to-admin/) - [how to disable admin access](https://support.mipropertyportal.com/kb-tag/how-to-disable-admin-access/) - [how to deactivate admin](https://support.mipropertyportal.com/kb-tag/how-to-deactivate-admin/) - [add a new property](https://support.mipropertyportal.com/kb-tag/add-a-new-property/) - [new property](https://support.mipropertyportal.com/kb-tag/new-property/) - [listing a new property](https://support.mipropertyportal.com/kb-tag/listing-a-new-property/) - [unit type](https://support.mipropertyportal.com/kb-tag/unit-type/) - [add unit type](https://support.mipropertyportal.com/kb-tag/add-unit-type/) - [create new unit](https://support.mipropertyportal.com/kb-tag/create-new-unit/) - [new unit](https://support.mipropertyportal.com/kb-tag/new-unit/) - [edit unit type](https://support.mipropertyportal.com/kb-tag/edit-unit-type/) - [unit](https://support.mipropertyportal.com/kb-tag/unit/) - [link unit to unit type](https://support.mipropertyportal.com/kb-tag/link-unit-to-unit-type/) - [link unit to a unit type](https://support.mipropertyportal.com/kb-tag/link-unit-to-a-unit-type/) - [change unit type](https://support.mipropertyportal.com/kb-tag/change-unit-type/) - [features](https://support.mipropertyportal.com/kb-tag/features/) - [amenities](https://support.mipropertyportal.com/kb-tag/amenities/) - [add features](https://support.mipropertyportal.com/kb-tag/add-features/) - [remove features](https://support.mipropertyportal.com/kb-tag/remove-features/) - [add or remove features](https://support.mipropertyportal.com/kb-tag/add-or-remove-features/) - [add a unit](https://support.mipropertyportal.com/kb-tag/add-a-unit/) - [add unit](https://support.mipropertyportal.com/kb-tag/add-unit/) - [adding unit](https://support.mipropertyportal.com/kb-tag/adding-unit/) - [units bulk upload](https://support.mipropertyportal.com/kb-tag/units-bulk-upload/) - [how to bulk upload units](https://support.mipropertyportal.com/kb-tag/how-to-bulk-upload-units/) - [upload units in bulk](https://support.mipropertyportal.com/kb-tag/upload-units-in-bulk/) - [bulk upload](https://support.mipropertyportal.com/kb-tag/bulk-upload/) - [bulk upload units](https://support.mipropertyportal.com/kb-tag/bulk-upload-units/) - [Activate or Deactivate a Unit](https://support.mipropertyportal.com/kb-tag/activate-or-deactivate-a-unit/) - [activate unit](https://support.mipropertyportal.com/kb-tag/activate-unit/) - [deactivate unit](https://support.mipropertyportal.com/kb-tag/deactivate-unit/) - [is there a charge for inactive units](https://support.mipropertyportal.com/kb-tag/is-there-a-charge-for-inactive-units/) - [charge for inactive units](https://support.mipropertyportal.com/kb-tag/charge-for-inactive-units/) - [cost of disabled units](https://support.mipropertyportal.com/kb-tag/cost-of-disabled-units/) - [cost of deactivated units](https://support.mipropertyportal.com/kb-tag/cost-of-deactivated-units/) - [charge of deactivated units](https://support.mipropertyportal.com/kb-tag/charge-of-deactivated-units/) - [change unit type of a unit](https://support.mipropertyportal.com/kb-tag/change-unit-type-of-a-unit/) - [add a tenant](https://support.mipropertyportal.com/kb-tag/add-a-tenant/) - [add a new tenant](https://support.mipropertyportal.com/kb-tag/add-a-new-tenant/) - [new tenant](https://support.mipropertyportal.com/kb-tag/new-tenant/) - [add new tenant](https://support.mipropertyportal.com/kb-tag/add-new-tenant/) - [add tenant](https://support.mipropertyportal.com/kb-tag/add-tenant/) - [Bulk upload tenants](https://support.mipropertyportal.com/kb-tag/bulk-upload-tenants/) - [tenants bulk upload](https://support.mipropertyportal.com/kb-tag/tenants-bulk-upload/) - [bulk upload tenant](https://support.mipropertyportal.com/kb-tag/bulk-upload-tenant/) - [tenant bulk upload](https://support.mipropertyportal.com/kb-tag/tenant-bulk-upload/) - [add owner](https://support.mipropertyportal.com/kb-tag/add-owner/) - [add owner in the portal](https://support.mipropertyportal.com/kb-tag/add-owner-in-the-portal/) - [add owner profile](https://support.mipropertyportal.com/kb-tag/add-owner-profile/) - [bulk upload owners](https://support.mipropertyportal.com/kb-tag/bulk-upload-owners/) - [bulk upload owner](https://support.mipropertyportal.com/kb-tag/bulk-upload-owner/) - [upload owners data in bulk](https://support.mipropertyportal.com/kb-tag/upload-owners-data-in-bulk/) - [owner](https://support.mipropertyportal.com/kb-tag/owner/) - [owners bulk](https://support.mipropertyportal.com/kb-tag/owners-bulk/) - [bulk owners](https://support.mipropertyportal.com/kb-tag/bulk-owners/) - [bulk owner](https://support.mipropertyportal.com/kb-tag/bulk-owner/) - [invite owner to join owner portal](https://support.mipropertyportal.com/kb-tag/invite-owner-to-join-owner-portal/) - [invite](https://support.mipropertyportal.com/kb-tag/invite/) - [owner portal](https://support.mipropertyportal.com/kb-tag/owner-portal/) - [invite owner to join](https://support.mipropertyportal.com/kb-tag/invite-owner-to-join/) - [invite owner](https://support.mipropertyportal.com/kb-tag/invite-owner/) - [link owner to a property](https://support.mipropertyportal.com/kb-tag/link-owner-to-a-property/) - [unlink owner from a property](https://support.mipropertyportal.com/kb-tag/unlink-owner-from-a-property/) - [link or unlink owner](https://support.mipropertyportal.com/kb-tag/link-or-unlink-owner/) - [link owner](https://support.mipropertyportal.com/kb-tag/link-owner/) - [unlink owner](https://support.mipropertyportal.com/kb-tag/unlink-owner/) - [how to add a vendor](https://support.mipropertyportal.com/kb-tag/how-to-add-a-vendor/) - [add a vendor](https://support.mipropertyportal.com/kb-tag/add-a-vendor/) - [add vendor](https://support.mipropertyportal.com/kb-tag/add-vendor/) - [vendors bulk upload](https://support.mipropertyportal.com/kb-tag/vendors-bulk-upload/) - [bulk upload vendors](https://support.mipropertyportal.com/kb-tag/bulk-upload-vendors/) - [upload vendors data](https://support.mipropertyportal.com/kb-tag/upload-vendors-data/) - [Payable to](https://support.mipropertyportal.com/kb-tag/payable-to/) - [how to auto populate payable to information in the invoice](https://support.mipropertyportal.com/kb-tag/how-to-auto-populate-payable-to-information-in-the-invoice/) - [auto populate payable to information in the invoice](https://support.mipropertyportal.com/kb-tag/auto-populate-payable-to-information-in-the-invoice/) - [payable to information in the invoice](https://support.mipropertyportal.com/kb-tag/payable-to-information-in-the-invoice/) - [how to auto populate bill to information in the bill](https://support.mipropertyportal.com/kb-tag/how-to-auto-populate-bill-to-information-in-the-bill/) - [auto populate bill to information in the bill](https://support.mipropertyportal.com/kb-tag/auto-populate-bill-to-information-in-the-bill/) - [bill to information](https://support.mipropertyportal.com/kb-tag/bill-to-information/) - ["Bill To" data](https://support.mipropertyportal.com/kb-tag/bill-to-data/) - [bill](https://support.mipropertyportal.com/kb-tag/bill/) - [notification](https://support.mipropertyportal.com/kb-tag/notification/) - [turn on notification](https://support.mipropertyportal.com/kb-tag/turn-on-notification/) - [notifications](https://support.mipropertyportal.com/kb-tag/notifications/) - [turn on notifications](https://support.mipropertyportal.com/kb-tag/turn-on-notifications/) - [add charts of accounts](https://support.mipropertyportal.com/kb-tag/add-charts-of-accounts/) - [charts of accounts](https://support.mipropertyportal.com/kb-tag/charts-of-accounts/) - [add new charts of accounts](https://support.mipropertyportal.com/kb-tag/add-new-charts-of-accounts/) - [chart of account](https://support.mipropertyportal.com/kb-tag/chart-of-account/) - [chart of accounts](https://support.mipropertyportal.com/kb-tag/chart-of-accounts/) - [chart](https://support.mipropertyportal.com/kb-tag/chart/) - [account](https://support.mipropertyportal.com/kb-tag/account/) - [edit chart of accounts](https://support.mipropertyportal.com/kb-tag/edit-chart-of-accounts/) - [edit existing chart of accounts](https://support.mipropertyportal.com/kb-tag/edit-existing-chart-of-accounts/) - [how to create a budget](https://support.mipropertyportal.com/kb-tag/how-to-create-a-budget/) - [create a budget](https://support.mipropertyportal.com/kb-tag/create-a-budget/) - [budget](https://support.mipropertyportal.com/kb-tag/budget/) - [budgeting](https://support.mipropertyportal.com/kb-tag/budgeting/) - [account reconciliation](https://support.mipropertyportal.com/kb-tag/account-reconciliation/) - [reconciliation](https://support.mipropertyportal.com/kb-tag/reconciliation/) - [how to do journal transaction](https://support.mipropertyportal.com/kb-tag/how-to-do-journal-transaction/) - [journal transaction](https://support.mipropertyportal.com/kb-tag/journal-transaction/) - [journal](https://support.mipropertyportal.com/kb-tag/journal/) - [add a quick income](https://support.mipropertyportal.com/kb-tag/add-a-quick-income/) - [quick income](https://support.mipropertyportal.com/kb-tag/quick-income/) - [how to create a rental invoice](https://support.mipropertyportal.com/kb-tag/how-to-create-a-rental-invoice/) - [rental invoice](https://support.mipropertyportal.com/kb-tag/rental-invoice/) - [rental](https://support.mipropertyportal.com/kb-tag/rental/) - [invoice](https://support.mipropertyportal.com/kb-tag/invoice/) - [how to create a tenant invoice](https://support.mipropertyportal.com/kb-tag/how-to-create-a-tenant-invoice/) - [create tenant invoice](https://support.mipropertyportal.com/kb-tag/create-tenant-invoice/) - [tenant invoice](https://support.mipropertyportal.com/kb-tag/tenant-invoice/) - [how to create an owner invoice](https://support.mipropertyportal.com/kb-tag/how-to-create-an-owner-invoice/) - [create an owner invoice](https://support.mipropertyportal.com/kb-tag/create-an-owner-invoice/) - [owner invoice](https://support.mipropertyportal.com/kb-tag/owner-invoice/) - [how to create a bill](https://support.mipropertyportal.com/kb-tag/how-to-create-a-bill/) - [create a bill](https://support.mipropertyportal.com/kb-tag/create-a-bill/) - [how to add quick expense](https://support.mipropertyportal.com/kb-tag/how-to-add-quick-expense/) - [quick expense](https://support.mipropertyportal.com/kb-tag/quick-expense/) - [add quick expense](https://support.mipropertyportal.com/kb-tag/add-quick-expense/) - [how to add recurring invoice for tenant](https://support.mipropertyportal.com/kb-tag/how-to-add-recurring-invoice-for-tenant/) - [recurring invoice](https://support.mipropertyportal.com/kb-tag/recurring-invoice/) - [recurring](https://support.mipropertyportal.com/kb-tag/recurring/) - [how to add recurring invoice for owner](https://support.mipropertyportal.com/kb-tag/how-to-add-recurring-invoice-for-owner/) - [recurring invoice owner](https://support.mipropertyportal.com/kb-tag/recurring-invoice-owner/) - [how to record a bill payment](https://support.mipropertyportal.com/kb-tag/how-to-record-a-bill-payment/) - [record a bill payment](https://support.mipropertyportal.com/kb-tag/record-a-bill-payment/) - [bill payment](https://support.mipropertyportal.com/kb-tag/bill-payment/) - [record bill payment](https://support.mipropertyportal.com/kb-tag/record-bill-payment/) - [How to delete a bill payment](https://support.mipropertyportal.com/kb-tag/how-to-delete-a-bill-payment/) - [delete a bill payment](https://support.mipropertyportal.com/kb-tag/delete-a-bill-payment/) - [delete a bill](https://support.mipropertyportal.com/kb-tag/delete-a-bill/) - [delete bill](https://support.mipropertyportal.com/kb-tag/delete-bill/) - [how to subscribe for online payment collection](https://support.mipropertyportal.com/kb-tag/how-to-subscribe-for-online-payment-collection/) - [online payment collection](https://support.mipropertyportal.com/kb-tag/online-payment-collection/) - [online payment settings](https://support.mipropertyportal.com/kb-tag/online-payment-settings/) - [set online payment collection](https://support.mipropertyportal.com/kb-tag/set-online-payment-collection/) - [how to add tenant bank account](https://support.mipropertyportal.com/kb-tag/how-to-add-tenant-bank-account/) - [add tenant bank account](https://support.mipropertyportal.com/kb-tag/add-tenant-bank-account/) - [tenant bank account](https://support.mipropertyportal.com/kb-tag/tenant-bank-account/) - [how to add owner bank account](https://support.mipropertyportal.com/kb-tag/how-to-add-owner-bank-account/) - [add owner bank account](https://support.mipropertyportal.com/kb-tag/add-owner-bank-account/) - [owner bank account](https://support.mipropertyportal.com/kb-tag/owner-bank-account/) - [how to save a vendor bank account](https://support.mipropertyportal.com/kb-tag/how-to-save-a-vendor-bank-account/) - [save a vendor bank account](https://support.mipropertyportal.com/kb-tag/save-a-vendor-bank-account/) - [vendor bank account](https://support.mipropertyportal.com/kb-tag/vendor-bank-account/) - [save vendor bank](https://support.mipropertyportal.com/kb-tag/save-vendor-bank/) - [vendor payment](https://support.mipropertyportal.com/kb-tag/vendor-payment/) - [Report](https://support.mipropertyportal.com/kb-tag/report/) - [Financial Report](https://support.mipropertyportal.com/kb-tag/financial-report/) - [Income/Expense Reports Definitions](https://support.mipropertyportal.com/kb-tag/income-expense-reports-definitions/) - [Rental Report Definition](https://support.mipropertyportal.com/kb-tag/rental-report-definition/) - [Rental Report](https://support.mipropertyportal.com/kb-tag/rental-report/) - [Rental/Tenant Reports](https://support.mipropertyportal.com/kb-tag/rental-tenant-reports/) - [How to look for Vendor/Other Reports](https://support.mipropertyportal.com/kb-tag/how-to-look-for-vendor-other-reports/) - [Vendor related reports](https://support.mipropertyportal.com/kb-tag/vendor-related-reports/) - [reports for vendors\](https://support.mipropertyportal.com/kb-tag/reports-for-vendors/) - [how to look for owner reports difinition](https://support.mipropertyportal.com/kb-tag/how-to-look-for-owner-reports-difinition/) - [owner reports definition](https://support.mipropertyportal.com/kb-tag/owner-reports-definition/) - [owner reports](https://support.mipropertyportal.com/kb-tag/owner-reports/) - [visual reports](https://support.mipropertyportal.com/kb-tag/visual-reports/) - [how to move out tenant](https://support.mipropertyportal.com/kb-tag/how-to-move-out-tenant/) - [move out tenant](https://support.mipropertyportal.com/kb-tag/move-out-tenant/) - [how to increase or update monthly lawful rent](https://support.mipropertyportal.com/kb-tag/how-to-increase-or-update-monthly-lawful-rent/) - [How to update tenant rent](https://support.mipropertyportal.com/kb-tag/how-to-update-tenant-rent/) - [how to increase rent](https://support.mipropertyportal.com/kb-tag/how-to-increase-rent/) - [increase rent](https://support.mipropertyportal.com/kb-tag/increase-rent/) - [update rent](https://support.mipropertyportal.com/kb-tag/update-rent/) - [how to change/assign property and unit for existing tenant](https://support.mipropertyportal.com/kb-tag/how-to-change-assign-property-and-unit-for-existing-tenant/) - [change property and unit](https://support.mipropertyportal.com/kb-tag/change-property-and-unit/) - 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[Return tenant credit](https://support.mipropertyportal.com/kb-tag/return-tenant-credit/) - [How to refund tenant credit](https://support.mipropertyportal.com/kb-tag/how-to-refund-tenant-credit/) - [refund tenant credit](https://support.mipropertyportal.com/kb-tag/refund-tenant-credit/) - [how to send different forms to tenants](https://support.mipropertyportal.com/kb-tag/how-to-send-different-forms-to-tenants/) - [send different forms to tenants](https://support.mipropertyportal.com/kb-tag/send-different-forms-to-tenants/) - [send a form to a tenant](https://support.mipropertyportal.com/kb-tag/send-a-form-to-a-tenant/) - [how to send a form to a tenant](https://support.mipropertyportal.com/kb-tag/how-to-send-a-form-to-a-tenant/) - [how to download yearly rent receipt](https://support.mipropertyportal.com/kb-tag/how-to-download-yearly-rent-receipt/) - [download yearly rent receipt](https://support.mipropertyportal.com/kb-tag/download-yearly-rent-receipt/) - [yearly rent receipt](https://support.mipropertyportal.com/kb-tag/yearly-rent-receipt/) - [download rent receipt](https://support.mipropertyportal.com/kb-tag/download-rent-receipt/) - [How to Enable or Disable Vacant Property Listing?](https://support.mipropertyportal.com/kb-tag/how-to-enable-or-disable-vacant-property-listing/) - [enable or disable vacant property listing](https://support.mipropertyportal.com/kb-tag/enable-or-disable-vacant-property-listing/) - [Turn on vacant property listing](https://support.mipropertyportal.com/kb-tag/turn-on-vacant-property-listing/) - [turn off vacant property listing](https://support.mipropertyportal.com/kb-tag/turn-off-vacant-property-listing/) - [enable property listing](https://support.mipropertyportal.com/kb-tag/enable-property-listing/) - [enable listing](https://support.mipropertyportal.com/kb-tag/enable-listing/) - [turn on listing](https://support.mipropertyportal.com/kb-tag/turn-on-listing/) - [turn off listing](https://support.mipropertyportal.com/kb-tag/turn-off-listing/) - [disable property listing](https://support.mipropertyportal.com/kb-tag/disable-property-listing/) - 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[update prospective tenants](https://support.mipropertyportal.com/kb-tag/update-prospective-tenants/) - [prospective tenants](https://support.mipropertyportal.com/kb-tag/prospective-tenants/) - [prospective tenant](https://support.mipropertyportal.com/kb-tag/prospective-tenant/) - [how to schedule a showing of the property](https://support.mipropertyportal.com/kb-tag/how-to-schedule-a-showing-of-the-property/) - [how to schedule a showing of property](https://support.mipropertyportal.com/kb-tag/how-to-schedule-a-showing-of-property/) - [schedule a property visit](https://support.mipropertyportal.com/kb-tag/schedule-a-property-visit/) - [how to collect more information about a guarantor](https://support.mipropertyportal.com/kb-tag/how-to-collect-more-information-about-a-guarantor/) - [collect more information about a guarantor](https://support.mipropertyportal.com/kb-tag/collect-more-information-about-a-guarantor/) - [guarantor info](https://support.mipropertyportal.com/kb-tag/guarantor-info/) - [guarantor](https://support.mipropertyportal.com/kb-tag/guarantor/) - [how to create guarantor for a prospect in the portal](https://support.mipropertyportal.com/kb-tag/how-to-create-guarantor-for-a-prospect-in-the-portal/) - [create guarantor for a prospect in the portal](https://support.mipropertyportal.com/kb-tag/create-guarantor-for-a-prospect-in-the-portal/) - [how to collect guarantor signature](https://support.mipropertyportal.com/kb-tag/how-to-collect-guarantor-signature/) - [collect guarantor signature](https://support.mipropertyportal.com/kb-tag/collect-guarantor-signature/) - [how to get guarantor signature](https://support.mipropertyportal.com/kb-tag/how-to-get-guarantor-signature/) - [guarantor signature](https://support.mipropertyportal.com/kb-tag/guarantor-signature/) - [how to create a service request from the admin portal](https://support.mipropertyportal.com/kb-tag/how-to-create-a-service-request-from-the-admin-portal/) - [create service request](https://support.mipropertyportal.com/kb-tag/create-service-request/) - 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[How to delete a service request](https://support.mipropertyportal.com/kb-tag/how-to-delete-a-service-request/) - [delete a service request](https://support.mipropertyportal.com/kb-tag/delete-a-service-request/) - [delete service request](https://support.mipropertyportal.com/kb-tag/delete-service-request/) - [how to edit service request info](https://support.mipropertyportal.com/kb-tag/how-to-edit-service-request-info/) - [edit service request info](https://support.mipropertyportal.com/kb-tag/edit-service-request-info/) - [edit service request](https://support.mipropertyportal.com/kb-tag/edit-service-request/) - [how to duplicate a service request](https://support.mipropertyportal.com/kb-tag/how-to-duplicate-a-service-request/) - [duplicate a service request](https://support.mipropertyportal.com/kb-tag/duplicate-a-service-request/) - [duplicate service request](https://support.mipropertyportal.com/kb-tag/duplicate-service-request/) - [how to track and monitor the progress of a service request](https://support.mipropertyportal.com/kb-tag/how-to-track-and-monitor-the-progress-of-a-service-request/) - 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[create an invoice from service request](https://support.mipropertyportal.com/kb-tag/create-an-invoice-from-service-request/) - [bill service request](https://support.mipropertyportal.com/kb-tag/bill-service-request/) - [service request bill](https://support.mipropertyportal.com/kb-tag/service-request-bill/) - [how to show and hide tenant information with a vendor](https://support.mipropertyportal.com/kb-tag/how-to-show-and-hide-tenant-information-with-a-vendor/) - [show and hide tenant information with a vendor](https://support.mipropertyportal.com/kb-tag/show-and-hide-tenant-information-with-a-vendor/) - [How to create a Work Order or Purchase Order from Service Request?](https://support.mipropertyportal.com/kb-tag/how-to-create-a-work-order-or-purchase-order-from-service-request/) - [create work order or purchase order from service request?](https://support.mipropertyportal.com/kb-tag/create-work-order-or-purchase-order-from-service-request/) - [how to store document in document management section](https://support.mipropertyportal.com/kb-tag/how-to-store-document-in-document-management-section/) - 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[how to log last month's report or security deposit](https://support.mipropertyportal.com/kb-tag/how-to-log-last-months-report-or-security-deposit/) - [log last month's report or security deposit](https://support.mipropertyportal.com/kb-tag/log-last-months-report-or-security-deposit/) - [log lmr or security deposit](https://support.mipropertyportal.com/kb-tag/log-lmr-or-security-deposit/) - [Add LMR or Security Deposit](https://support.mipropertyportal.com/kb-tag/add-lmr-or-security-deposit/) - [add security deposit](https://support.mipropertyportal.com/kb-tag/add-security-deposit/) - [edit security deposit](https://support.mipropertyportal.com/kb-tag/edit-security-deposit/) - [how to adjust rental invoice with tenant credit](https://support.mipropertyportal.com/kb-tag/how-to-adjust-rental-invoice-with-tenant-credit/) - [adjust rental invoice with tenant credit](https://support.mipropertyportal.com/kb-tag/adjust-rental-invoice-with-tenant-credit/) - [rental invoice with tenant credit](https://support.mipropertyportal.com/kb-tag/rental-invoice-with-tenant-credit/) - 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[unsubscribe](https://support.mipropertyportal.com/kb-tag/unsubscribe/) - [how to enable rental tax calculation](https://support.mipropertyportal.com/kb-tag/how-to-enable-rental-tax-calculation/) - [how to enable rental invoice tax](https://support.mipropertyportal.com/kb-tag/how-to-enable-rental-invoice-tax/) - [enable rental tax calculation](https://support.mipropertyportal.com/kb-tag/enable-rental-tax-calculation/) - [rental tax](https://support.mipropertyportal.com/kb-tag/rental-tax/) - [how to enable rental tax for a unit](https://support.mipropertyportal.com/kb-tag/how-to-enable-rental-tax-for-a-unit/) - [enable rental tax for a unit](https://support.mipropertyportal.com/kb-tag/enable-rental-tax-for-a-unit/) - [enable rental tax](https://support.mipropertyportal.com/kb-tag/enable-rental-tax/) - [how to enable rental tax for commercial property](https://support.mipropertyportal.com/kb-tag/how-to-enable-rental-tax-for-commercial-property/) - [enable rental tax for commercial property](https://support.mipropertyportal.com/kb-tag/enable-rental-tax-for-commercial-property/) - 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[cancel move out](https://support.mipropertyportal.com/kb-tag/cancel-move-out/) - [how to view bambora transaction report](https://support.mipropertyportal.com/kb-tag/how-to-view-bambora-transaction-report/) - [view bambora transaction report](https://support.mipropertyportal.com/kb-tag/view-bambora-transaction-report/) - [bambora transaction report](https://support.mipropertyportal.com/kb-tag/bambora-transaction-report/) - [view bambora](https://support.mipropertyportal.com/kb-tag/view-bambora/) - [bambora](https://support.mipropertyportal.com/kb-tag/bambora/) - [bambora transaction](https://support.mipropertyportal.com/kb-tag/bambora-transaction/) - [how to view bambora report](https://support.mipropertyportal.com/kb-tag/how-to-view-bambora-report/) - [view bambora report](https://support.mipropertyportal.com/kb-tag/view-bambora-report/) - [ambora report](https://support.mipropertyportal.com/kb-tag/ambora-report/) - [bambora report](https://support.mipropertyportal.com/kb-tag/bambora-report/) - [ticket](https://support.mipropertyportal.com/kb-tag/ticket/) - [a ticket](https://support.mipropertyportal.com/kb-tag/a-ticket/) - [create a ticket](https://support.mipropertyportal.com/kb-tag/create-a-ticket/) - [submit a ticket](https://support.mipropertyportal.com/kb-tag/submit-a-ticket/) - [submit](https://support.mipropertyportal.com/kb-tag/submit/) - [create](https://support.mipropertyportal.com/kb-tag/create/) - [how to submit a ticket](https://support.mipropertyportal.com/kb-tag/how-to-submit-a-ticket/) - [how to create a ticket](https://support.mipropertyportal.com/kb-tag/how-to-create-a-ticket/) - [the ticket](https://support.mipropertyportal.com/kb-tag/the-ticket/) - [how to hide phone number from listing](https://support.mipropertyportal.com/kb-tag/how-to-hide-phone-number-from-listing/) - [hide](https://support.mipropertyportal.com/kb-tag/hide/) - [phone number](https://support.mipropertyportal.com/kb-tag/phone-number/) - [listing](https://support.mipropertyportal.com/kb-tag/listing/) - [phone](https://support.mipropertyportal.com/kb-tag/phone/) - [number](https://support.mipropertyportal.com/kb-tag/number/) - [How to Delete Tenant All Due Invoices?](https://support.mipropertyportal.com/kb-tag/how-to-delete-tenant-all-due-invoices/) - [how to delete all due invoices?](https://support.mipropertyportal.com/kb-tag/how-to-delete-all-due-invoices/) - [Delete](https://support.mipropertyportal.com/kb-tag/delete/) - [Tenant](https://support.mipropertyportal.com/kb-tag/tenant/) - [All Due Invoices](https://support.mipropertyportal.com/kb-tag/all-due-invoices/) - [tenant all due invoices](https://support.mipropertyportal.com/kb-tag/tenant-all-due-invoices/) - [invoices](https://support.mipropertyportal.com/kb-tag/invoices/) - [all](https://support.mipropertyportal.com/kb-tag/all/) - [Due](https://support.mipropertyportal.com/kb-tag/due/) - [How to Generate a Habitually Late Rent Payment Report with the Filter option?](https://support.mipropertyportal.com/kb-tag/how-to-generate-a-habitually-late-rent-payment-report-with-the-filter-option/) - [Habitually Late Rent Payment](https://support.mipropertyportal.com/kb-tag/habitually-late-rent-payment/) - [Habitually Late Rent Payment Report](https://support.mipropertyportal.com/kb-tag/habitually-late-rent-payment-report/) - [generate](https://support.mipropertyportal.com/kb-tag/generate/) - [Late Rent Payment](https://support.mipropertyportal.com/kb-tag/late-rent-payment/) - [Late Rent Payment Report](https://support.mipropertyportal.com/kb-tag/late-rent-payment-report/) - [the Filter option](https://support.mipropertyportal.com/kb-tag/the-filter-option/) - [filter](https://support.mipropertyportal.com/kb-tag/filter/) - [generate a habitually late rent payment report](https://support.mipropertyportal.com/kb-tag/generate-a-habitually-late-rent-payment-report/) - [a Habitually Late Rent Payment Report](https://support.mipropertyportal.com/kb-tag/a-habitually-late-rent-payment-report/) - [Change](https://support.mipropertyportal.com/kb-tag/change/) - [Show](https://support.mipropertyportal.com/kb-tag/show/) - [Business Logo](https://support.mipropertyportal.com/kb-tag/business-logo/) - [Change Business Logo](https://support.mipropertyportal.com/kb-tag/change-business-logo/) - [Show Business Logo](https://support.mipropertyportal.com/kb-tag/show-business-logo/) - [How to Change Business Logo in Yearly Rent Receipt?](https://support.mipropertyportal.com/kb-tag/how-to-change-business-logo-in-yearly-rent-receipt/) - [Business Logo in Yearly Rent Receipt](https://support.mipropertyportal.com/kb-tag/business-logo-in-yearly-rent-receipt/) - [Add](https://support.mipropertyportal.com/kb-tag/add/) - [Add a New Item](https://support.mipropertyportal.com/kb-tag/add-a-new-item/) - [Category of Vendor](https://support.mipropertyportal.com/kb-tag/category-of-vendor/) - [How to Add a New Item (Category of Vendor) in the Vendor List?](https://support.mipropertyportal.com/kb-tag/how-to-add-a-new-item-category-of-vendor-in-the-vendor-list/) - [Vendor List](https://support.mipropertyportal.com/kb-tag/vendor-list/) - [New Item](https://support.mipropertyportal.com/kb-tag/new-item/) - [Vendor](https://support.mipropertyportal.com/kb-tag/vendor/) - [How to send the Rental Application Link to A Prospective Tenant's Email?](https://support.mipropertyportal.com/kb-tag/how-to-send-the-rental-application-link-to-a-prospective-tenants-email/) - [Send the Rental Application Link](https://support.mipropertyportal.com/kb-tag/send-the-rental-application-link/) - [Rental Application Link](https://support.mipropertyportal.com/kb-tag/rental-application-link/) - [A Prospective Tenant's Email](https://support.mipropertyportal.com/kb-tag/a-prospective-tenants-email/) - [a prospective tenant](https://support.mipropertyportal.com/kb-tag/a-prospective-tenant/) - [Unit Type List Page](https://support.mipropertyportal.com/kb-tag/unit-type-list-page/) - [Prospective Tenant's Email](https://support.mipropertyportal.com/kb-tag/prospective-tenants-email/) - [Unit Type List](https://support.mipropertyportal.com/kb-tag/unit-type-list/) - [Send](https://support.mipropertyportal.com/kb-tag/send/) - [how to send the rental application link to a prospective tenant's email from the unit type list page](https://support.mipropertyportal.com/kb-tag/how-to-send-the-rental-application-link-to-a-prospective-tenants-email-from-the-unit-type-list-page/) - [Unit Type Details Page](https://support.mipropertyportal.com/kb-tag/unit-type-details-page/) - [Unit Type Details](https://support.mipropertyportal.com/kb-tag/unit-type-details/) - [How to send the Rental Application Link to A Prospective Tenant's Email from the Unit Type Details Page?](https://support.mipropertyportal.com/kb-tag/how-to-send-the-rental-application-link-to-a-prospective-tenants-email-from-the-unit-type-details-page/) - [a prospective tenant's email from the unit type details page](https://support.mipropertyportal.com/kb-tag/a-prospective-tenants-email-from-the-unit-type-details-page/) - [how to view the form history](https://support.mipropertyportal.com/kb-tag/how-to-view-the-form-history/) - [Form History of the Moved Out Tenant](https://support.mipropertyportal.com/kb-tag/form-history-of-the-moved-out-tenant/) - [Moved Out Tenant](https://support.mipropertyportal.com/kb-tag/moved-out-tenant/) - [how to view the form history of the moved out tenant?](https://support.mipropertyportal.com/kb-tag/how-to-view-the-form-history-of-the-moved-out-tenant/) - [Form history](https://support.mipropertyportal.com/kb-tag/form-history/) - [Tenant Account History](https://support.mipropertyportal.com/kb-tag/tenant-account-history/) - [Tenant Account History Report](https://support.mipropertyportal.com/kb-tag/tenant-account-history-report/) - [Generate Tenant Account History Report](https://support.mipropertyportal.com/kb-tag/generate-tenant-account-history-report/) - [How to Generate Tenant Account History Report?](https://support.mipropertyportal.com/kb-tag/how-to-generate-tenant-account-history-report/) - [How to View Submitted Tickets with their Status?](https://support.mipropertyportal.com/kb-tag/how-to-view-submitted-tickets-with-their-status/) - [Submitted tickets with status & serial number](https://support.mipropertyportal.com/kb-tag/submitted-tickets-with-status-serial-number/) - [Submitted Tickets](https://support.mipropertyportal.com/kb-tag/submitted-tickets/) - [how to view submitted tickets](https://support.mipropertyportal.com/kb-tag/how-to-view-submitted-tickets/) - [status](https://support.mipropertyportal.com/kb-tag/status/) - [Tenant's Tenancy Number](https://support.mipropertyportal.com/kb-tag/tenants-tenancy-number/) - [Update a Tenant's Tenancy Number in New Brunswick](https://support.mipropertyportal.com/kb-tag/update-a-tenants-tenancy-number-in-new-brunswick/) - [New Brunswick](https://support.mipropertyportal.com/kb-tag/new-brunswick/) - [NB](https://support.mipropertyportal.com/kb-tag/nb/) - [How to Update a Tenant's Tenancy Number in New Brunswick?](https://support.mipropertyportal.com/kb-tag/how-to-update-a-tenants-tenancy-number-in-new-brunswick/) - [tenancy number](https://support.mipropertyportal.com/kb-tag/tenancy-number/) - [Tenant Credit](https://support.mipropertyportal.com/kb-tag/tenant-credit/) - [Option to Choose the Deposit Account](https://support.mipropertyportal.com/kb-tag/option-to-choose-the-deposit-account/) - [Choose the Deposit Account](https://support.mipropertyportal.com/kb-tag/choose-the-deposit-account/) - [How to Transfer Tenant Credit with an Option to Choose the Deposit Account?](https://support.mipropertyportal.com/kb-tag/how-to-transfer-tenant-credit-with-an-option-to-choose-the-deposit-account/) - [how to transfer tenant credit](https://support.mipropertyportal.com/kb-tag/how-to-transfer-tenant-credit/) - [Transfer](https://support.mipropertyportal.com/kb-tag/transfer/) - [transfer tenant credit](https://support.mipropertyportal.com/kb-tag/transfer-tenant-credit/) - [How to Reverse a Transaction with a Date?](https://support.mipropertyportal.com/kb-tag/how-to-reverse-a-transaction-with-a-date/) - [reverse a transaction](https://support.mipropertyportal.com/kb-tag/reverse-a-transaction/) - [Reverse a Transaction with a Date](https://support.mipropertyportal.com/kb-tag/reverse-a-transaction-with-a-date/) - [transaction](https://support.mipropertyportal.com/kb-tag/transaction/) - [reverse transaction](https://support.mipropertyportal.com/kb-tag/reverse-transaction/) - [Property List Page](https://support.mipropertyportal.com/kb-tag/property-list-page/) - [How to Create a Service Request from Property List Page?](https://support.mipropertyportal.com/kb-tag/how-to-create-a-service-request-from-property-list-page/) - [Service Request from Property List Page](https://support.mipropertyportal.com/kb-tag/service-request-from-property-list-page/) - [create a service request](https://support.mipropertyportal.com/kb-tag/create-a-service-request/) - [how to create a work order from the property list page](https://support.mipropertyportal.com/kb-tag/how-to-create-a-work-order-from-the-property-list-page/) - [Create a Work Order from the Property List Page](https://support.mipropertyportal.com/kb-tag/create-a-work-order-from-the-property-list-page/) - [How to Set a Rent Receipt with an Option to Choose Address (Owner/Property Manager/Custom)?](https://support.mipropertyportal.com/kb-tag/how-to-set-a-rent-receipt-with-an-option-to-choose-address-owner-property-manager-custom/) - [set a rent receipt](https://support.mipropertyportal.com/kb-tag/set-a-rent-receipt/) - [option to choose address](https://support.mipropertyportal.com/kb-tag/option-to-choose-address/) - [choose](https://support.mipropertyportal.com/kb-tag/choose/) - [Choose Address](https://support.mipropertyportal.com/kb-tag/choose-address/) - [choose a rent receipt](https://support.mipropertyportal.com/kb-tag/choose-a-rent-receipt/) - [How to Add Items in a Saved Deposit Slip?](https://support.mipropertyportal.com/kb-tag/how-to-add-items-in-a-saved-deposit-slip/) - [Add Items](https://support.mipropertyportal.com/kb-tag/add-items/) - [Saved Deposit Slip](https://support.mipropertyportal.com/kb-tag/saved-deposit-slip/) - [deposit slip](https://support.mipropertyportal.com/kb-tag/deposit-slip/) - [add items in deposit slip](https://support.mipropertyportal.com/kb-tag/add-items-in-deposit-slip/) - [add item](https://support.mipropertyportal.com/kb-tag/add-item/) - [Switch to a different Depositing/Payment Account](https://support.mipropertyportal.com/kb-tag/switch-to-a-different-depositing-payment-account/) - [Processing](https://support.mipropertyportal.com/kb-tag/processing/) - [Invoices or Bills](https://support.mipropertyportal.com/kb-tag/invoices-or-bills/) - [Invoices or Bills in Bulk](https://support.mipropertyportal.com/kb-tag/invoices-or-bills-in-bulk/) - [switch](https://support.mipropertyportal.com/kb-tag/switch/) - [How to Switch to a different Depositing/Payment Account while Processing Invoices or Bills in Bulk?](https://support.mipropertyportal.com/kb-tag/how-to-switch-to-a-different-depositing-payment-account-while-processing-invoices-or-bills-in-bulk/) - [how to switch](https://support.mipropertyportal.com/kb-tag/how-to-switch/) - [Bulk](https://support.mipropertyportal.com/kb-tag/bulk/) - [different Depositing/Payment Account](https://support.mipropertyportal.com/kb-tag/different-depositing-payment-account/) - [Payment Account](https://support.mipropertyportal.com/kb-tag/payment-account/) - [Depositing Account](https://support.mipropertyportal.com/kb-tag/depositing-account/) - [create a Task](https://support.mipropertyportal.com/kb-tag/create-a-task/) - [Task Management](https://support.mipropertyportal.com/kb-tag/task-management/) - [without any Service Request](https://support.mipropertyportal.com/kb-tag/without-any-service-request/) - [How to create a Task from Task Management (without any Service Request)?](https://support.mipropertyportal.com/kb-tag/how-to-create-a-task-from-task-management-without-any-service-request/) - [create task with out service request](https://support.mipropertyportal.com/kb-tag/create-task-with-out-service-request/) - [How to Assign a Task to a Team Member from Service Request?](https://support.mipropertyportal.com/kb-tag/how-to-assign-a-task-to-a-team-member-from-service-request/) - [assign a task to a team member](https://support.mipropertyportal.com/kb-tag/assign-a-task-to-a-team-member/) - [assign a task to a team member from service request](https://support.mipropertyportal.com/kb-tag/assign-a-task-to-a-team-member-from-service-request/) - [a Team Member from Service Request](https://support.mipropertyportal.com/kb-tag/a-team-member-from-service-request/) - [Re-Assign a Task](https://support.mipropertyportal.com/kb-tag/re-assign-a-task/) - [Admin Team Member](https://support.mipropertyportal.com/kb-tag/admin-team-member/) - [Internal Members](https://support.mipropertyportal.com/kb-tag/internal-members/) - [how to re-assign a task to admin team member](https://support.mipropertyportal.com/kb-tag/how-to-re-assign-a-task-to-admin-team-member/) - [how to re-assign a task to admin team member (internal members)?](https://support.mipropertyportal.com/kb-tag/how-to-re-assign-a-task-to-admin-team-member-internal-members/) - [how to re-assign a task](https://support.mipropertyportal.com/kb-tag/how-to-re-assign-a-task/) - [Internal Member](https://support.mipropertyportal.com/kb-tag/internal-member/) - [how to update the email subject](https://support.mipropertyportal.com/kb-tag/how-to-update-the-email-subject/) - [How to Update the Email Subject while creating a Work Order?](https://support.mipropertyportal.com/kb-tag/how-to-update-the-email-subject-while-creating-a-work-order/) - [Update the Email Subject while creating a Work Order](https://support.mipropertyportal.com/kb-tag/update-the-email-subject-while-creating-a-work-order/) - [How to Update the Email Body while creating a Work Order?](https://support.mipropertyportal.com/kb-tag/how-to-update-the-email-body-while-creating-a-work-order/) - [Update the Email Body](https://support.mipropertyportal.com/kb-tag/update-the-email-body/) - [edit](https://support.mipropertyportal.com/kb-tag/edit/) - [update the email body while creating a work order](https://support.mipropertyportal.com/kb-tag/update-the-email-body-while-creating-a-work-order/) - [edit the email body](https://support.mipropertyportal.com/kb-tag/edit-the-email-body/) - [add attachments](https://support.mipropertyportal.com/kb-tag/add-attachments/) - [how to add attachments while composing an Email](https://support.mipropertyportal.com/kb-tag/how-to-add-attachments-while-composing-an-email/) - [how to add attachments while composing an Email from Mi Property Portal?](https://support.mipropertyportal.com/kb-tag/how-to-add-attachments-while-composing-an-email-from-mi-property-portal/) - [attachments](https://support.mipropertyportal.com/kb-tag/attachments/) - [email](https://support.mipropertyportal.com/kb-tag/email/) - [Mi Property Portal](https://support.mipropertyportal.com/kb-tag/mi-property-portal/) - [composing an email](https://support.mipropertyportal.com/kb-tag/composing-an-email/) - [composing email](https://support.mipropertyportal.com/kb-tag/composing-email/) - [record EFT](https://support.mipropertyportal.com/kb-tag/record-eft/) - [EFT](https://support.mipropertyportal.com/kb-tag/eft/) - [Online payment](https://support.mipropertyportal.com/kb-tag/online-payment/) - [record an EFT](https://support.mipropertyportal.com/kb-tag/record-an-eft/) - [record an Online payment](https://support.mipropertyportal.com/kb-tag/record-an-online-payment/) - [How to Record an EFT payment from the Admin Portal?](https://support.mipropertyportal.com/kb-tag/how-to-record-an-eft-payment-from-the-admin-portal/) - [record](https://support.mipropertyportal.com/kb-tag/record/) - [Record an EFT payment from the Admin Portal](https://support.mipropertyportal.com/kb-tag/record-an-eft-payment-from-the-admin-portal/) - [EFT payment from the Admin Portal](https://support.mipropertyportal.com/kb-tag/eft-payment-from-the-admin-portal/) - [Undo](https://support.mipropertyportal.com/kb-tag/undo/) - [Tenant Move Out](https://support.mipropertyportal.com/kb-tag/tenant-move-out/) - [how to undo a tenant move out?](https://support.mipropertyportal.com/kb-tag/how-to-undo-a-tenant-move-out/) - [movedout](https://support.mipropertyportal.com/kb-tag/movedout/) - [tenant moveout](https://support.mipropertyportal.com/kb-tag/tenant-moveout/) - [moveout](https://support.mipropertyportal.com/kb-tag/moveout/) - [How to Update a Tenant Move Out Reason?](https://support.mipropertyportal.com/kb-tag/how-to-update-a-tenant-move-out-reason/) - [how to update](https://support.mipropertyportal.com/kb-tag/how-to-update/) - [tenant moveout reason](https://support.mipropertyportal.com/kb-tag/tenant-moveout-reason/) - [moveout reason](https://support.mipropertyportal.com/kb-tag/moveout-reason/) - [update](https://support.mipropertyportal.com/kb-tag/update/) - [how to update tenant moveout reason](https://support.mipropertyportal.com/kb-tag/how-to-update-tenant-moveout-reason/) - [How to Update a Tenant Move Out Note?](https://support.mipropertyportal.com/kb-tag/how-to-update-a-tenant-move-out-note/) - [Tenant Move Out Note](https://support.mipropertyportal.com/kb-tag/tenant-move-out-note/) - [note](https://support.mipropertyportal.com/kb-tag/note/) - [moveout note](https://support.mipropertyportal.com/kb-tag/moveout-note/) - [How to Update a Tenant Moved Out Rating?](https://support.mipropertyportal.com/kb-tag/how-to-update-a-tenant-moved-out-rating/) - [rating](https://support.mipropertyportal.com/kb-tag/rating/) - [tenant moveout rating](https://support.mipropertyportal.com/kb-tag/tenant-moveout-rating/) - [moveout rating](https://support.mipropertyportal.com/kb-tag/moveout-rating/) - [How to delete an LTB Form from Form History?](https://support.mipropertyportal.com/kb-tag/how-to-delete-an-ltb-form-from-form-history/) - [LTB FORM](https://support.mipropertyportal.com/kb-tag/ltb-form/) - [how to delete an LTB Form](https://support.mipropertyportal.com/kb-tag/how-to-delete-an-ltb-form/) - [delete an LTB Form](https://support.mipropertyportal.com/kb-tag/delete-an-ltb-form/) - [N1](https://support.mipropertyportal.com/kb-tag/n1/) - [RENT INCREASE](https://support.mipropertyportal.com/kb-tag/rent-increase/) - [RENT INCREASE Form](https://support.mipropertyportal.com/kb-tag/rent-increase-form/) - [Bulk N1 (RENT INCREASE) Form](https://support.mipropertyportal.com/kb-tag/bulk-n1-rent-increase-form/) - [Tenant Portal](https://support.mipropertyportal.com/kb-tag/tenant-portal/) - [Bulk N1](https://support.mipropertyportal.com/kb-tag/bulk-n1/) - [How to send the Bulk N1 (RENT INCREASE) Form in Ontario from the Tenant Portal?](https://support.mipropertyportal.com/kb-tag/how-to-send-the-bulk-n1-rent-increase-form-in-ontario-from-the-tenant-portal/) - [How to send bulk rent increase form in Ontario?](https://support.mipropertyportal.com/kb-tag/how-to-send-bulk-rent-increase-form-in-ontario/) - [bulk rent increase form](https://support.mipropertyportal.com/kb-tag/bulk-rent-increase-form/) - [N4](https://support.mipropertyportal.com/kb-tag/n4/) - [Bulk N4](https://support.mipropertyportal.com/kb-tag/bulk-n4/) - [RENT TERMINATION NOTICE](https://support.mipropertyportal.com/kb-tag/rent-termination-notice/) - [Rent termination notice in Ontario](https://support.mipropertyportal.com/kb-tag/rent-termination-notice-in-ontario/) - [bulk N4 rent termination notice](https://support.mipropertyportal.com/kb-tag/bulk-n4-rent-termination-notice/) - [how to send the bulk N4 (rent termination notice) form in ontario from the tenant portal](https://support.mipropertyportal.com/kb-tag/how-to-send-the-bulk-n4-rent-termination-notice-form-in-ontario-from-the-tenant-portal/) - [get](https://support.mipropertyportal.com/kb-tag/get/) - [receive](https://support.mipropertyportal.com/kb-tag/receive/) - [Due Notification](https://support.mipropertyportal.com/kb-tag/due-notification/) - [British Columbia](https://support.mipropertyportal.com/kb-tag/british-columbia/) - [BC](https://support.mipropertyportal.com/kb-tag/bc/) - [receive Rent Increase Due Notification in British Columbia](https://support.mipropertyportal.com/kb-tag/receive-rent-increase-due-notification-in-british-columbia/) - [How to receive Rent Increase Due Notification in British Columbia(BC) & New Brunswick(NB)](https://support.mipropertyportal.com/kb-tag/how-to-receive-rent-increase-due-notification-in-british-columbiabc-new-brunswicknb/) - [receive Rent Increase Due Notification in New Brunswick](https://support.mipropertyportal.com/kb-tag/receive-rent-increase-due-notification-in-new-brunswick/) - [how to receive rent increase due notification](https://support.mipropertyportal.com/kb-tag/how-to-receive-rent-increase-due-notification/) - [How to Update Business Profile Logo in Work Order?](https://support.mipropertyportal.com/kb-tag/how-to-update-business-profile-logo-in-work-order/) - [logo](https://support.mipropertyportal.com/kb-tag/logo/) - [business profile](https://support.mipropertyportal.com/kb-tag/business-profile/) - [How to upload Signature Image as User Signature (from My Profile)?](https://support.mipropertyportal.com/kb-tag/how-to-upload-signature-image-as-user-signature-from-my-profile/) - [My Profile](https://support.mipropertyportal.com/kb-tag/my-profile/) - [upload](https://support.mipropertyportal.com/kb-tag/upload/) - [User Signature](https://support.mipropertyportal.com/kb-tag/user-signature/) - [Image](https://support.mipropertyportal.com/kb-tag/image/) - [How to Delete and Recreate Owner Payout from the Action menu?](https://support.mipropertyportal.com/kb-tag/how-to-delete-and-recreate-owner-payout-from-the-action-menu/) - [Owner Payout](https://support.mipropertyportal.com/kb-tag/owner-payout/) - [Delete and Recreate](https://support.mipropertyportal.com/kb-tag/delete-and-recreate/) - [Action menu](https://support.mipropertyportal.com/kb-tag/action-menu/) - [payout](https://support.mipropertyportal.com/kb-tag/payout/) - [recreate](https://support.mipropertyportal.com/kb-tag/recreate/) - [How to Delete the last item from Tenant Rent History?](https://support.mipropertyportal.com/kb-tag/how-to-delete-the-last-item-from-tenant-rent-history/) - [last item](https://support.mipropertyportal.com/kb-tag/last-item/) - [tenant rent](https://support.mipropertyportal.com/kb-tag/tenant-rent/) - [history](https://support.mipropertyportal.com/kb-tag/history/) - [how to delete last item](https://support.mipropertyportal.com/kb-tag/how-to-delete-last-item/) - [How to Update previous line items Rent Amount for a Tenant?](https://support.mipropertyportal.com/kb-tag/how-to-update-previous-line-items-rent-amount-for-a-tenant/) - [rent amount](https://support.mipropertyportal.com/kb-tag/rent-amount/) - [line items](https://support.mipropertyportal.com/kb-tag/line-items/) - [previous line items](https://support.mipropertyportal.com/kb-tag/previous-line-items/) - [How to Adjust Owner Payout from Advance Payment?](https://support.mipropertyportal.com/kb-tag/how-to-adjust-owner-payout-from-advance-payment/) - [advance payment](https://support.mipropertyportal.com/kb-tag/advance-payment/) - [adjust](https://support.mipropertyportal.com/kb-tag/adjust/) - [How to deduct Due Amount from Owner Credit?](https://support.mipropertyportal.com/kb-tag/how-to-deduct-due-amount-from-owner-credit/) - [deduct](https://support.mipropertyportal.com/kb-tag/deduct/) - [due amount](https://support.mipropertyportal.com/kb-tag/due-amount/) - [owner credit](https://support.mipropertyportal.com/kb-tag/owner-credit/) - [Make](https://support.mipropertyportal.com/kb-tag/make/) - [How to Make/Record an Advance Payment to an Owner?](https://support.mipropertyportal.com/kb-tag/how-to-make-record-an-advance-payment-to-an-owner/) - [How to Record an Advance Payment to an Owner?](https://support.mipropertyportal.com/kb-tag/how-to-record-an-advance-payment-to-an-owner/) - [How to Check Advance Payment Summary of an Owner?](https://support.mipropertyportal.com/kb-tag/how-to-check-advance-payment-summary-of-an-owner/) - [check](https://support.mipropertyportal.com/kb-tag/check/) - [summary](https://support.mipropertyportal.com/kb-tag/summary/) - [Payment Summary](https://support.mipropertyportal.com/kb-tag/payment-summary/) - [Bulk Split Payment](https://support.mipropertyportal.com/kb-tag/bulk-split-payment/) - [Bulk Split](https://support.mipropertyportal.com/kb-tag/bulk-split/) - [How to make a Bulk Split Payment for Tenant Invoice?](https://support.mipropertyportal.com/kb-tag/how-to-make-a-bulk-split-payment-for-tenant-invoice/) - [split](https://support.mipropertyportal.com/kb-tag/split/) - [inspection](https://support.mipropertyportal.com/kb-tag/inspection/) - [inspection details view](https://support.mipropertyportal.com/kb-tag/inspection-details-view/) - [assign](https://support.mipropertyportal.com/kb-tag/assign/) - [internal team member](https://support.mipropertyportal.com/kb-tag/internal-team-member/) - [a task](https://support.mipropertyportal.com/kb-tag/a-task/) - [How to Create a task from an Inspection (inspection details view) & Assign it to a Internal Team member?](https://support.mipropertyportal.com/kb-tag/how-to-create-a-task-from-an-inspection-inspection-details-view-assign-it-to-a-internal-team-member/) - [How to link an Existing Inspection from a Task (task details view)?](https://support.mipropertyportal.com/kb-tag/how-to-link-an-existing-inspection-from-a-task-task-details-view/) - [link](https://support.mipropertyportal.com/kb-tag/link/) - [Existing Inspection](https://support.mipropertyportal.com/kb-tag/existing-inspection/) - [Task](https://support.mipropertyportal.com/kb-tag/task/) - [task details view](https://support.mipropertyportal.com/kb-tag/task-details-view/) - [how to link](https://support.mipropertyportal.com/kb-tag/how-to-link/) - [How to refresh Bambora Batch Status?](https://support.mipropertyportal.com/kb-tag/how-to-refresh-bambora-batch-status/) - [refresh](https://support.mipropertyportal.com/kb-tag/refresh/) - [Bamboora](https://support.mipropertyportal.com/kb-tag/bamboora/) - [bamboora batch](https://support.mipropertyportal.com/kb-tag/bamboora-batch/) - [How to create/prepare New Deposit Slip and save without Recording Payment(s)?](https://support.mipropertyportal.com/kb-tag/how-to-create-prepare-new-deposit-slip-and-save-without-recording-payments/) - [prepare](https://support.mipropertyportal.com/kb-tag/prepare/) - [create deposit slip](https://support.mipropertyportal.com/kb-tag/create-deposit-slip/) - [save](https://support.mipropertyportal.com/kb-tag/save/) - [save deposit slip](https://support.mipropertyportal.com/kb-tag/save-deposit-slip/) - [recording payment](https://support.mipropertyportal.com/kb-tag/recording-payment/) - [New Deposit Slip](https://support.mipropertyportal.com/kb-tag/new-deposit-slip/) - [New Deposit Slip and save without Recording Payment](https://support.mipropertyportal.com/kb-tag/new-deposit-slip-and-save-without-recording-payment/) - [Split Payment](https://support.mipropertyportal.com/kb-tag/split-payment/) - [the Report](https://support.mipropertyportal.com/kb-tag/the-report/) - [Carry Forward](https://support.mipropertyportal.com/kb-tag/carry-forward/) - [Carry Forward Amount](https://support.mipropertyportal.com/kb-tag/carry-forward-amount/) - [Cycle](https://support.mipropertyportal.com/kb-tag/cycle/) - [How to Carry Forward Amount to Next Cycle from the Report?](https://support.mipropertyportal.com/kb-tag/how-to-carry-forward-amount-to-next-cycle-from-the-report/) - [How to Adjust & Update Financial Lock Date (year end closing date)?](https://support.mipropertyportal.com/kb-tag/how-to-adjust-update-financial-lock-date-year-end-closing-date/) - [Financial Lock Date](https://support.mipropertyportal.com/kb-tag/financial-lock-date/) - [year end closing date](https://support.mipropertyportal.com/kb-tag/year-end-closing-date/) - [How to Forward /Transfer Owner Credit to Tenant Credit?](https://support.mipropertyportal.com/kb-tag/how-to-forward-transfer-owner-credit-to-tenant-credit/) - [forward](https://support.mipropertyportal.com/kb-tag/forward/) - [credit](https://support.mipropertyportal.com/kb-tag/credit/) - [owner payput](https://support.mipropertyportal.com/kb-tag/owner-payput/) - [Tenant Split payment](https://support.mipropertyportal.com/kb-tag/tenant-split-payment/) - [Tenant Split payment to deposit slip (extra amount to tenant credit will also show up in the deposit slip)](https://support.mipropertyportal.com/kb-tag/tenant-split-payment-to-deposit-slip-extra-amount-to-tenant-credit-will-also-show-up-in-the-deposit-slip/) - [extra amount](https://support.mipropertyportal.com/kb-tag/extra-amount/) - [How to Delete the “Owner Payout” line item option from the Action menu?](https://support.mipropertyportal.com/kb-tag/how-to-delete-the-owner-payout-line-item-option-from-the-action-menu/) - [line item](https://support.mipropertyportal.com/kb-tag/line-item/) - [how to delete owner payout](https://support.mipropertyportal.com/kb-tag/how-to-delete-owner-payout/) - [How to See New Features/Improvements List from the Portal?](https://support.mipropertyportal.com/kb-tag/how-to-see-new-features-improvements-list-from-the-portal/) - [New Features](https://support.mipropertyportal.com/kb-tag/new-features/) - [improvements](https://support.mipropertyportal.com/kb-tag/improvements/) - [the portal](https://support.mipropertyportal.com/kb-tag/the-portal/) - [How to Receive Lease Expiry Notification in British Columbia(BC) & New Brunswick(NB)?](https://support.mipropertyportal.com/kb-tag/how-to-receive-lease-expiry-notification-in-british-columbiabc-new-brunswicknb/) - [Lease Expiry Notification](https://support.mipropertyportal.com/kb-tag/lease-expiry-notification/) - [lease expiry](https://support.mipropertyportal.com/kb-tag/lease-expiry/) - [150 days](https://support.mipropertyportal.com/kb-tag/150-days/) - [180 days](https://support.mipropertyportal.com/kb-tag/180-days/) - [210 days](https://support.mipropertyportal.com/kb-tag/210-days/) - [How to track the Deposit that was made to ServiceNB Directly?](https://support.mipropertyportal.com/kb-tag/how-to-track-the-deposit-that-was-made-to-servicenb-directly/) - [track](https://support.mipropertyportal.com/kb-tag/track/) - [ServiceNB](https://support.mipropertyportal.com/kb-tag/servicenb/) - [directly](https://support.mipropertyportal.com/kb-tag/directly/) - [track the Deposit](https://support.mipropertyportal.com/kb-tag/track-the-deposit/) - [service nb](https://support.mipropertyportal.com/kb-tag/service-nb/) - [directly to service nb](https://support.mipropertyportal.com/kb-tag/directly-to-service-nb/) - [How to track the Deposit when the Owner Deposits to ServiceNB?](https://support.mipropertyportal.com/kb-tag/how-to-track-the-deposit-when-the-owner-deposits-to-servicenb/) - [Owner Deposits](https://support.mipropertyportal.com/kb-tag/owner-deposits/) - [to track the deposit](https://support.mipropertyportal.com/kb-tag/to-track-the-deposit/) - [service](https://support.mipropertyportal.com/kb-tag/service/) - [how to track the Deposit when the owner deposits to service nb](https://support.mipropertyportal.com/kb-tag/how-to-track-the-deposit-when-the-owner-deposits-to-service-nb/) - [How to Submit a Deposit Certificate in Security Deposit section?](https://support.mipropertyportal.com/kb-tag/how-to-submit-a-deposit-certificate-in-security-deposit-section/) - [Deposit Certificate](https://support.mipropertyportal.com/kb-tag/deposit-certificate/) - [Security Deposit](https://support.mipropertyportal.com/kb-tag/security-deposit/) - [Security Deposit section](https://support.mipropertyportal.com/kb-tag/security-deposit-section/) - [in NB](https://support.mipropertyportal.com/kb-tag/in-nb/) - [Certificate](https://support.mipropertyportal.com/kb-tag/certificate/) - [how to submit a deposit certificate](https://support.mipropertyportal.com/kb-tag/how-to-submit-a-deposit-certificate/) - [Where to Check the Tenant Deposit Liability Report with updated information?](https://support.mipropertyportal.com/kb-tag/where-to-check-the-tenant-deposit-liability-report-with-updated-information/) - [Deposit Liability Report](https://support.mipropertyportal.com/kb-tag/deposit-liability-report/) - [Tenant Deposit Liability](https://support.mipropertyportal.com/kb-tag/tenant-deposit-liability/) - [deposit liability](https://support.mipropertyportal.com/kb-tag/deposit-liability/) - [tenant deposit](https://support.mipropertyportal.com/kb-tag/tenant-deposit/) - [How to save/view attachments under the Mailbox once the email is sent?](https://support.mipropertyportal.com/kb-tag/how-to-save-view-attachments-under-the-mailbox-once-the-email-is-sent/) - [view](https://support.mipropertyportal.com/kb-tag/view/) - [attachment](https://support.mipropertyportal.com/kb-tag/attachment/) - [Mailbox](https://support.mipropertyportal.com/kb-tag/mailbox/) - [sent](https://support.mipropertyportal.com/kb-tag/sent/) - [view attachments](https://support.mipropertyportal.com/kb-tag/view-attachments/) - [save attachments](https://support.mipropertyportal.com/kb-tag/save-attachments/) - [check attachments](https://support.mipropertyportal.com/kb-tag/check-attachments/) - [find attachments](https://support.mipropertyportal.com/kb-tag/find-attachments/) - [progress](https://support.mipropertyportal.com/kb-tag/progress/) - [check progress](https://support.mipropertyportal.com/kb-tag/check-progress/) - [check status](https://support.mipropertyportal.com/kb-tag/check-status/) - [view progress](https://support.mipropertyportal.com/kb-tag/view-progress/) - [submit tickets](https://support.mipropertyportal.com/kb-tag/submit-tickets/) - [submitted](https://support.mipropertyportal.com/kb-tag/submitted/) - [tickets](https://support.mipropertyportal.com/kb-tag/tickets/) - [ticket progress](https://support.mipropertyportal.com/kb-tag/ticket-progress/) - [serial number](https://support.mipropertyportal.com/kb-tag/serial-number/) - [serial](https://support.mipropertyportal.com/kb-tag/serial/) - [ranking](https://support.mipropertyportal.com/kb-tag/ranking/) - [check the Logo](https://support.mipropertyportal.com/kb-tag/check-the-logo/) - [load the Logo](https://support.mipropertyportal.com/kb-tag/load-the-logo/) - [Notice of Intent to Enter](https://support.mipropertyportal.com/kb-tag/notice-of-intent-to-enter/) - [Intent to Enter](https://support.mipropertyportal.com/kb-tag/intent-to-enter/) - [Intent to Enter logo](https://support.mipropertyportal.com/kb-tag/intent-to-enter-logo/) - [where to find](https://support.mipropertyportal.com/kb-tag/where-to-find/) - [where to find the logo](https://support.mipropertyportal.com/kb-tag/where-to-find-the-logo/) - [How to check the Logo in the Tenant Notice of Intent to Enter in the Tenant Portal?](https://support.mipropertyportal.com/kb-tag/how-to-check-the-logo-in-the-tenant-notice-of-intent-to-enter-in-the-tenant-portal/) - [How to load the Logo in the Tenant Notice of Intent to Enter in the Tenant Portal?](https://support.mipropertyportal.com/kb-tag/how-to-load-the-logo-in-the-tenant-notice-of-intent-to-enter-in-the-tenant-portal/) - [Where to find the Logo in the Tenant Notice of Intent to Enter in the Tenant Portal?](https://support.mipropertyportal.com/kb-tag/where-to-find-the-logo-in-the-tenant-notice-of-intent-to-enter-in-the-tenant-portal/) - [default](https://support.mipropertyportal.com/kb-tag/default/) - [How to Approve a Vendor?](https://support.mipropertyportal.com/kb-tag/how-to-approve-a-vendor/) - [approve](https://support.mipropertyportal.com/kb-tag/approve/) - [approve vendor](https://support.mipropertyportal.com/kb-tag/approve-vendor/) - [where to approve a vendor](https://support.mipropertyportal.com/kb-tag/where-to-approve-a-vendor/) - [How to create up to 12 additional invoices for rental while manually creating an invoice?](https://support.mipropertyportal.com/kb-tag/how-to-create-up-to-12-additional-invoices-for-rental-while-manually-creating-an-invoice/) - [manual](https://support.mipropertyportal.com/kb-tag/manual/) - [manually](https://support.mipropertyportal.com/kb-tag/manually/) - [additional](https://support.mipropertyportal.com/kb-tag/additional/) - [12 additional invoice](https://support.mipropertyportal.com/kb-tag/12-additional-invoice/) - [12 additional invoices](https://support.mipropertyportal.com/kb-tag/12-additional-invoices/) - [12 additional invoices for rental](https://support.mipropertyportal.com/kb-tag/12-additional-invoices-for-rental/) - [Accounting](https://support.mipropertyportal.com/kb-tag/accounting/) - [How to create up to 12 additional invoices for tenant while manually creating an invoice?](https://support.mipropertyportal.com/kb-tag/how-to-create-up-to-12-additional-invoices-for-tenant-while-manually-creating-an-invoice/) - [create invoice](https://support.mipropertyportal.com/kb-tag/create-invoice/) - [generate invoice](https://support.mipropertyportal.com/kb-tag/generate-invoice/) - [creating an invoice](https://support.mipropertyportal.com/kb-tag/creating-an-invoice/) - [additional invoices](https://support.mipropertyportal.com/kb-tag/additional-invoices/) - [additional invoices for tenant](https://support.mipropertyportal.com/kb-tag/additional-invoices-for-tenant/) - [How to create up to 12 additional invoices for bill while manually creating an invoice?](https://support.mipropertyportal.com/kb-tag/how-to-create-up-to-12-additional-invoices-for-bill-while-manually-creating-an-invoice/) - [create additional bill](https://support.mipropertyportal.com/kb-tag/create-additional-bill/) - [How to create Recurring Invoices once the frequency becomes non-editable?](https://support.mipropertyportal.com/kb-tag/how-to-create-recurring-invoices-once-the-frequency-becomes-non-editable/) - [frequency](https://support.mipropertyportal.com/kb-tag/frequency/) - [non-editable](https://support.mipropertyportal.com/kb-tag/non-editable/) - [recurring invoices](https://support.mipropertyportal.com/kb-tag/recurring-invoices/) - [duplicate](https://support.mipropertyportal.com/kb-tag/duplicate/) - [How to remove items in the Deposit Slip?](https://support.mipropertyportal.com/kb-tag/how-to-remove-items-in-the-deposit-slip/) - [remove](https://support.mipropertyportal.com/kb-tag/remove/) - [delete items](https://support.mipropertyportal.com/kb-tag/delete-items/) - [item](https://support.mipropertyportal.com/kb-tag/item/) - [items](https://support.mipropertyportal.com/kb-tag/items/) - [remove items](https://support.mipropertyportal.com/kb-tag/remove-items/) - [how to delete items in the deposit slip](https://support.mipropertyportal.com/kb-tag/how-to-delete-items-in-the-deposit-slip/) - [How to Remove Items in a Saved Deposit Slip?](https://support.mipropertyportal.com/kb-tag/how-to-remove-items-in-a-saved-deposit-slip/) - [record payment](https://support.mipropertyportal.com/kb-tag/record-payment/) - [How to Send Emails to Tenants in the Bulk Email notification section while excluding the Tenant with the future move-in dates?](https://support.mipropertyportal.com/kb-tag/how-to-send-emails-to-tenants-in-the-bulk-email-notification-section-while-excluding-the-tenant-with-the-future-move-in-dates/) - [send emails](https://support.mipropertyportal.com/kb-tag/send-emails/) - [send email](https://support.mipropertyportal.com/kb-tag/send-email/) - [tenants](https://support.mipropertyportal.com/kb-tag/tenants/) - [bulk email](https://support.mipropertyportal.com/kb-tag/bulk-email/) - [bulk email notification](https://support.mipropertyportal.com/kb-tag/bulk-email-notification/) - [Bulk Email notification section](https://support.mipropertyportal.com/kb-tag/bulk-email-notification-section/) - [excluding the tenant](https://support.mipropertyportal.com/kb-tag/excluding-the-tenant/) - [future move in dates](https://support.mipropertyportal.com/kb-tag/future-move-in-dates/) - [the Tenant with the future move-in dates](https://support.mipropertyportal.com/kb-tag/the-tenant-with-the-future-move-in-dates/) - [how to send](https://support.mipropertyportal.com/kb-tag/how-to-send/) - [How to Add a Portfolio for the Property?](https://support.mipropertyportal.com/kb-tag/how-to-add-a-portfolio-for-the-property/) - [portfolio](https://support.mipropertyportal.com/kb-tag/portfolio/) - [property](https://support.mipropertyportal.com/kb-tag/property/) - [add a portfolio](https://support.mipropertyportal.com/kb-tag/add-a-portfolio/) - [for the property](https://support.mipropertyportal.com/kb-tag/for-the-property/) - [grouping](https://support.mipropertyportal.com/kb-tag/grouping/) - [Where to View a Portfolio Report?](https://support.mipropertyportal.com/kb-tag/where-to-view-a-portfolio-report/) - [portfolio report](https://support.mipropertyportal.com/kb-tag/portfolio-report/) - [view portfolio report](https://support.mipropertyportal.com/kb-tag/view-portfolio-report/) - [to view](https://support.mipropertyportal.com/kb-tag/to-view/) - [How to Create Recurring Calendar Events?](https://support.mipropertyportal.com/kb-tag/how-to-create-recurring-calendar-events/) - [calendar](https://support.mipropertyportal.com/kb-tag/calendar/) - [events](https://support.mipropertyportal.com/kb-tag/events/) - [recurring calendar events](https://support.mipropertyportal.com/kb-tag/recurring-calendar-events/) - [calendar events](https://support.mipropertyportal.com/kb-tag/calendar-events/) - [How to Download & Send the Notice of Intent to Enter form?](https://support.mipropertyportal.com/kb-tag/how-to-download-send-the-notice-of-intent-to-enter-form/) - [form](https://support.mipropertyportal.com/kb-tag/form/) - [download notice of intent to enter form](https://support.mipropertyportal.com/kb-tag/download-notice-of-intent-to-enter-form/) - [send notice of intent to enter form](https://support.mipropertyportal.com/kb-tag/send-notice-of-intent-to-enter-form/) - [download notice of intent to enter](https://support.mipropertyportal.com/kb-tag/download-notice-of-intent-to-enter/) - [send notice of intent to enter](https://support.mipropertyportal.com/kb-tag/send-notice-of-intent-to-enter/) - [How to Add Manually Served Form?](https://support.mipropertyportal.com/kb-tag/how-to-add-manually-served-form/) - [manually serve form](https://support.mipropertyportal.com/kb-tag/manually-serve-form/) - [add manually serve form](https://support.mipropertyportal.com/kb-tag/add-manually-serve-form/) - [How to View the Form History of any Tenant?](https://support.mipropertyportal.com/kb-tag/how-to-view-the-form-history-of-any-tenant/) - [already served](https://support.mipropertyportal.com/kb-tag/already-served/) - [find out](https://support.mipropertyportal.com/kb-tag/find-out/) - [already served form](https://support.mipropertyportal.com/kb-tag/already-served-form/) - [already served form history](https://support.mipropertyportal.com/kb-tag/already-served-form-history/) - [How to Turn On and Turn Off NSF Invoice by Property?](https://support.mipropertyportal.com/kb-tag/how-to-turn-on-and-turn-off-nsf-invoice-by-property/) - [turn on](https://support.mipropertyportal.com/kb-tag/turn-on/) - [turn off](https://support.mipropertyportal.com/kb-tag/turn-off/) - [NSF invoice](https://support.mipropertyportal.com/kb-tag/nsf-invoice/) - [turn on & off](https://support.mipropertyportal.com/kb-tag/turn-on-off/) - [turn on & turn off](https://support.mipropertyportal.com/kb-tag/turn-on-turn-off/) - [by property](https://support.mipropertyportal.com/kb-tag/by-property/) - [tenant profile](https://support.mipropertyportal.com/kb-tag/tenant-profile/) - [individual](https://support.mipropertyportal.com/kb-tag/individual/) - [How to Turn On and Turn Off NSF Invoice by Tenant Profile or Individual?](https://support.mipropertyportal.com/kb-tag/how-to-turn-on-and-turn-off-nsf-invoice-by-tenant-profile-or-individual/) - [disable](https://support.mipropertyportal.com/kb-tag/disable/) - [auto pay](https://support.mipropertyportal.com/kb-tag/auto-pay/) - [non rental](https://support.mipropertyportal.com/kb-tag/non-rental/) - [non rental invoice](https://support.mipropertyportal.com/kb-tag/non-rental-invoice/) - [How to Disable ‘Auto Pay’ for Non Rental Invoices?](https://support.mipropertyportal.com/kb-tag/how-to-disable-auto-pay-for-non-rental-invoices/) - [How can I send a Manual Form to a Tenant?](https://support.mipropertyportal.com/kb-tag/how-can-i-send-a-manual-form-to-a-tenant/) - [send a manual form](https://support.mipropertyportal.com/kb-tag/send-a-manual-form/) - [send a form](https://support.mipropertyportal.com/kb-tag/send-a-form/) - [record a form](https://support.mipropertyportal.com/kb-tag/record-a-form/) - [How to update the Last Cheque Number Manually?](https://support.mipropertyportal.com/kb-tag/how-to-update-the-last-cheque-number-manually/) - [last cheque number](https://support.mipropertyportal.com/kb-tag/last-cheque-number/) - [cheque](https://support.mipropertyportal.com/kb-tag/cheque/) - [cheque number](https://support.mipropertyportal.com/kb-tag/cheque-number/) - [update the last cheque number](https://support.mipropertyportal.com/kb-tag/update-the-last-cheque-number/) - [where to update the last cheque number manually](https://support.mipropertyportal.com/kb-tag/where-to-update-the-last-cheque-number-manually/) - [How to Check the Last Cheque Number?](https://support.mipropertyportal.com/kb-tag/how-to-check-the-last-cheque-number/) - [last cheque](https://support.mipropertyportal.com/kb-tag/last-cheque/) - [where to check the last cheque number](https://support.mipropertyportal.com/kb-tag/where-to-check-the-last-cheque-number/) - [find](https://support.mipropertyportal.com/kb-tag/find/) - [find the cheque number](https://support.mipropertyportal.com/kb-tag/find-the-cheque-number/) - [How to Create a New Tenant Profile for Additional Tenants?](https://support.mipropertyportal.com/kb-tag/how-to-create-a-new-tenant-profile-for-additional-tenants/) - [a new tenant profile](https://support.mipropertyportal.com/kb-tag/a-new-tenant-profile/) - [additional tenants](https://support.mipropertyportal.com/kb-tag/additional-tenants/) - [primary tenant](https://support.mipropertyportal.com/kb-tag/primary-tenant/) - [additional tenant](https://support.mipropertyportal.com/kb-tag/additional-tenant/) - [tenant details](https://support.mipropertyportal.com/kb-tag/tenant-details/) - [How to Bulk Invite Tenants to Access the Tenant Portal?](https://support.mipropertyportal.com/kb-tag/how-to-bulk-invite-tenants-to-access-the-tenant-portal/) - [bulk invite](https://support.mipropertyportal.com/kb-tag/bulk-invite/) - [access the tenant portal](https://support.mipropertyportal.com/kb-tag/access-the-tenant-portal/) - [access](https://support.mipropertyportal.com/kb-tag/access/) - [send bulk invitation](https://support.mipropertyportal.com/kb-tag/send-bulk-invitation/) - [send bulk email](https://support.mipropertyportal.com/kb-tag/send-bulk-email/) - [bulk invitation](https://support.mipropertyportal.com/kb-tag/bulk-invitation/) - [send invite](https://support.mipropertyportal.com/kb-tag/send-invite/) - [invitations](https://support.mipropertyportal.com/kb-tag/invitations/) - [portal access](https://support.mipropertyportal.com/kb-tag/portal-access/) - [check portal access](https://support.mipropertyportal.com/kb-tag/check-portal-access/) - [green](https://support.mipropertyportal.com/kb-tag/green/) - [orange](https://support.mipropertyportal.com/kb-tag/orange/) - [red](https://support.mipropertyportal.com/kb-tag/red/) - [How to Check the Status of Invitations of the Tenants on the Tenant Portal?](https://support.mipropertyportal.com/kb-tag/how-to-check-the-status-of-invitations-of-the-tenants-on-the-tenant-portal/) - [How to Invite a Tenant by Email from the Tenant List?](https://support.mipropertyportal.com/kb-tag/how-to-invite-a-tenant-by-email-from-the-tenant-list/) - [tenant list](https://support.mipropertyportal.com/kb-tag/tenant-list/) - [send invitation](https://support.mipropertyportal.com/kb-tag/send-invitation/) - [invite a tenant by email](https://support.mipropertyportal.com/kb-tag/invite-a-tenant-by-email/) - [How to Invite a Tenant by Email from the Tenant Details page?](https://support.mipropertyportal.com/kb-tag/how-to-invite-a-tenant-by-email-from-the-tenant-details-page/) - [tenant details page](https://support.mipropertyportal.com/kb-tag/tenant-details-page/) - [How to Check if a Tenant has Joined the Tenant Portal or Not?](https://support.mipropertyportal.com/kb-tag/how-to-check-if-a-tenant-has-joined-the-tenant-portal-or-not/) - [search](https://support.mipropertyportal.com/kb-tag/search/) - [joined](https://support.mipropertyportal.com/kb-tag/joined/) - [not](https://support.mipropertyportal.com/kb-tag/not/) - [How To Lock Or Unlock Portal Access?](https://support.mipropertyportal.com/kb-tag/how-to-lock-or-unlock-portal-access/) - [lock](https://support.mipropertyportal.com/kb-tag/lock/) - [unlock](https://support.mipropertyportal.com/kb-tag/unlock/) - [lock portal access](https://support.mipropertyportal.com/kb-tag/lock-portal-access/) - [unlock portal access](https://support.mipropertyportal.com/kb-tag/unlock-portal-access/) - [enable](https://support.mipropertyportal.com/kb-tag/enable/) - [enable portal access](https://support.mipropertyportal.com/kb-tag/enable-portal-access/) - [disable portal access](https://support.mipropertyportal.com/kb-tag/disable-portal-access/) - [parking](https://support.mipropertyportal.com/kb-tag/parking/) - [remove parking](https://support.mipropertyportal.com/kb-tag/remove-parking/) - [a tenant](https://support.mipropertyportal.com/kb-tag/a-tenant/) - [How to Remove Parking for a Tenant?](https://support.mipropertyportal.com/kb-tag/how-to-remove-parking-for-a-tenant/) - [remove parking for a tenant](https://support.mipropertyportal.com/kb-tag/remove-parking-for-a-tenant/) - [How to Edit Parking for a Tenant?](https://support.mipropertyportal.com/kb-tag/how-to-edit-parking-for-a-tenant/) - [edit parking](https://support.mipropertyportal.com/kb-tag/edit-parking/) - [update parking](https://support.mipropertyportal.com/kb-tag/update-parking/) - [add parking](https://support.mipropertyportal.com/kb-tag/add-parking/) - [How to Add Parking for a Tenant?](https://support.mipropertyportal.com/kb-tag/how-to-add-parking-for-a-tenant/) - [add parking for a tenant](https://support.mipropertyportal.com/kb-tag/add-parking-for-a-tenant/) - [How to Add Storage for a Tenant?](https://support.mipropertyportal.com/kb-tag/how-to-add-storage-for-a-tenant/) - [add storage](https://support.mipropertyportal.com/kb-tag/add-storage/) - [storage for a tenant](https://support.mipropertyportal.com/kb-tag/storage-for-a-tenant/) - [storage](https://support.mipropertyportal.com/kb-tag/storage/) - [How to Edit/Update Storage for a Tenant?](https://support.mipropertyportal.com/kb-tag/how-to-edit-update-storage-for-a-tenant/) - [edit storage](https://support.mipropertyportal.com/kb-tag/edit-storage/) - [update storage](https://support.mipropertyportal.com/kb-tag/update-storage/) - [how to update storage](https://support.mipropertyportal.com/kb-tag/how-to-update-storage/) - [how to edit storage](https://support.mipropertyportal.com/kb-tag/how-to-edit-storage/) - [How to Remove Storage for a Tenant?](https://support.mipropertyportal.com/kb-tag/how-to-remove-storage-for-a-tenant/) - [eliminate](https://support.mipropertyportal.com/kb-tag/eliminate/) - [remove storage](https://support.mipropertyportal.com/kb-tag/remove-storage/) - [eliminate storage](https://support.mipropertyportal.com/kb-tag/eliminate-storage/) - [remove storage for a tenant](https://support.mipropertyportal.com/kb-tag/remove-storage-for-a-tenant/) - [Where to find the Pop Up Calculator?](https://support.mipropertyportal.com/kb-tag/where-to-find-the-pop-up-calculator/) - [find calculator](https://support.mipropertyportal.com/kb-tag/find-calculator/) - [view calculator](https://support.mipropertyportal.com/kb-tag/view-calculator/) - [find pop up calculator](https://support.mipropertyportal.com/kb-tag/find-pop-up-calculator/) - [view pop up calculator](https://support.mipropertyportal.com/kb-tag/view-pop-up-calculator/) - [pop calculator](https://support.mipropertyportal.com/kb-tag/pop-calculator/) - [popup calculator](https://support.mipropertyportal.com/kb-tag/popup-calculator/) - [view popup calculator](https://support.mipropertyportal.com/kb-tag/view-popup-calculator/) - [calculator](https://support.mipropertyportal.com/kb-tag/calculator/) - [update uploaded documents](https://support.mipropertyportal.com/kb-tag/update-uploaded-documents/) - [edit uploaded documents](https://support.mipropertyportal.com/kb-tag/edit-uploaded-documents/) - [edit uploaded document](https://support.mipropertyportal.com/kb-tag/edit-uploaded-document/) - [document management](https://support.mipropertyportal.com/kb-tag/document-management/) - [document management section](https://support.mipropertyportal.com/kb-tag/document-management-section/) - [uploaded document](https://support.mipropertyportal.com/kb-tag/uploaded-document/) - [uploaded document in the document management section](https://support.mipropertyportal.com/kb-tag/uploaded-document-in-the-document-management-section/) - [How to Update your Uploaded Documents in the Document Management Section?](https://support.mipropertyportal.com/kb-tag/how-to-update-your-uploaded-documents-in-the-document-management-section/) - [How to View Uploaded Documents in the Document Management Section?](https://support.mipropertyportal.com/kb-tag/how-to-view-uploaded-documents-in-the-document-management-section/) - [view uploaded documents](https://support.mipropertyportal.com/kb-tag/view-uploaded-documents/) - [view uploaded document](https://support.mipropertyportal.com/kb-tag/view-uploaded-document/) - [view documents](https://support.mipropertyportal.com/kb-tag/view-documents/) - [upload documents](https://support.mipropertyportal.com/kb-tag/upload-documents/) - [upload documents in tenant porta](https://support.mipropertyportal.com/kb-tag/upload-documents-in-tenant-porta/) - [upload document in tenant porta](https://support.mipropertyportal.com/kb-tag/upload-document-in-tenant-porta/) - [view document in tenant portal](https://support.mipropertyportal.com/kb-tag/view-document-in-tenant-portal/) - [How to View and Upload Documents in Tenant Portal?](https://support.mipropertyportal.com/kb-tag/how-to-view-and-upload-documents-in-tenant-portal/) - [How to Upload Documents in Document Management?](https://support.mipropertyportal.com/kb-tag/how-to-upload-documents-in-document-management/) - [where to upload documents it document management](https://support.mipropertyportal.com/kb-tag/where-to-upload-documents-it-document-management/) - [where to upload](https://support.mipropertyportal.com/kb-tag/where-to-upload/) - [How to Generate an Outstanding Tenant Invoices Dues Report?](https://support.mipropertyportal.com/kb-tag/how-to-generate-an-outstanding-tenant-invoices-dues-report/) - [view outstanding tenant invoice due](https://support.mipropertyportal.com/kb-tag/view-outstanding-tenant-invoice-due/) - [filter outstanding tenant invoice due](https://support.mipropertyportal.com/kb-tag/filter-outstanding-tenant-invoice-due/) - [generate outstanding tenant invoice due](https://support.mipropertyportal.com/kb-tag/generate-outstanding-tenant-invoice-due/) - [check outstanding tenant invoice due](https://support.mipropertyportal.com/kb-tag/check-outstanding-tenant-invoice-due/) - [find out an outstanding tenant invoice due](https://support.mipropertyportal.com/kb-tag/find-out-an-outstanding-tenant-invoice-due/) - [outstanding tenant invoice dues report](https://support.mipropertyportal.com/kb-tag/outstanding-tenant-invoice-dues-report/) - [outstanding tenant invoices due report](https://support.mipropertyportal.com/kb-tag/outstanding-tenant-invoices-due-report/) - [view an Outstanding Tenant Invoices Dues Report](https://support.mipropertyportal.com/kb-tag/view-an-outstanding-tenant-invoices-dues-report/) - [find out an Outstanding Tenant Invoices Dues Report](https://support.mipropertyportal.com/kb-tag/find-out-an-outstanding-tenant-invoices-dues-report/) - [filter an Outstanding Tenant Invoices Dues Report](https://support.mipropertyportal.com/kb-tag/filter-an-outstanding-tenant-invoices-dues-report/) - [multi tenant](https://support.mipropertyportal.com/kb-tag/multi-tenant/) - [multi tenants](https://support.mipropertyportal.com/kb-tag/multi-tenants/) - [create tenant invoices for multi tenants](https://support.mipropertyportal.com/kb-tag/create-tenant-invoices-for-multi-tenants/) - [tenant invoices](https://support.mipropertyportal.com/kb-tag/tenant-invoices/) - [generate tenant invoices for multi tenants](https://support.mipropertyportal.com/kb-tag/generate-tenant-invoices-for-multi-tenants/) - [generate tenant invoices for multi tenants from a bill](https://support.mipropertyportal.com/kb-tag/generate-tenant-invoices-for-multi-tenants-from-a-bill/) - [Bill to tenant invoices for multi tenant](https://support.mipropertyportal.com/kb-tag/bill-to-tenant-invoices-for-multi-tenant/) - [a bill](https://support.mipropertyportal.com/kb-tag/a-bill/) - [link Property to Property Details Page](https://support.mipropertyportal.com/kb-tag/link-property-to-property-details-page/) - [Property to Property Details](https://support.mipropertyportal.com/kb-tag/property-to-property-details/) - [link property to property details](https://support.mipropertyportal.com/kb-tag/link-property-to-property-details/) - [How to link Property to Property Details Page from Tenant Account History Report?](https://support.mipropertyportal.com/kb-tag/how-to-link-property-to-property-details-page-from-tenant-account-history-report/) - [12 Months Range of Date Set from Last Year in Tenant Account History Reports](https://support.mipropertyportal.com/kb-tag/12-months-range-of-date-set-from-last-year-in-tenant-account-history-reports/) - [12 months range](https://support.mipropertyportal.com/kb-tag/12-months-range/) - [dated from](https://support.mipropertyportal.com/kb-tag/dated-from/) - [date from](https://support.mipropertyportal.com/kb-tag/date-from/) - [dated from 12 month range in tenant account history](https://support.mipropertyportal.com/kb-tag/dated-from-12-month-range-in-tenant-account-history/) - [12 Month Range Date Set from Last Year in Tenant Account History Reports](https://support.mipropertyportal.com/kb-tag/12-month-range-date-set-from-last-year-in-tenant-account-history-reports/) - [How to Filter the Priority level in of Work Order in List View?](https://support.mipropertyportal.com/kb-tag/how-to-filter-the-priority-level-in-of-work-order-in-list-view/) - [filter level](https://support.mipropertyportal.com/kb-tag/filter-level/) - [priority field](https://support.mipropertyportal.com/kb-tag/priority-field/) - [filter the priority level](https://support.mipropertyportal.com/kb-tag/filter-the-priority-level/) - [filter the priority field](https://support.mipropertyportal.com/kb-tag/filter-the-priority-field/) - [filter the priority field in list view](https://support.mipropertyportal.com/kb-tag/filter-the-priority-field-in-list-view/) - [filter the priority level in list view](https://support.mipropertyportal.com/kb-tag/filter-the-priority-level-in-list-view/) - [priority level in work order](https://support.mipropertyportal.com/kb-tag/priority-level-in-work-order/) - [filter the priority level in work order](https://support.mipropertyportal.com/kb-tag/filter-the-priority-level-in-work-order/) - [How to Send Announcement to Owners?](https://support.mipropertyportal.com/kb-tag/how-to-send-announcement-to-owners/) - [send announcement](https://support.mipropertyportal.com/kb-tag/send-announcement/) - [announcement](https://support.mipropertyportal.com/kb-tag/announcement/) - [announcement to owners](https://support.mipropertyportal.com/kb-tag/announcement-to-owners/) - [send announcement to owners](https://support.mipropertyportal.com/kb-tag/send-announcement-to-owners/) - [property announcement](https://support.mipropertyportal.com/kb-tag/property-announcement/) - [How to Send Announcement to Tenants?](https://support.mipropertyportal.com/kb-tag/how-to-send-announcement-to-tenants/) - [announcement to tenants](https://support.mipropertyportal.com/kb-tag/announcement-to-tenants/) - [owner announcement](https://support.mipropertyportal.com/kb-tag/owner-announcement/) - [send announcement to tenant](https://support.mipropertyportal.com/kb-tag/send-announcement-to-tenant/) - [send announcements to tenants](https://support.mipropertyportal.com/kb-tag/send-announcements-to-tenants/) - [How to Send Announcement to a Property?](https://support.mipropertyportal.com/kb-tag/how-to-send-announcement-to-a-property/) - [send announcement to a property](https://support.mipropertyportal.com/kb-tag/send-announcement-to-a-property/) - [a property](https://support.mipropertyportal.com/kb-tag/a-property/) - [multiple properties](https://support.mipropertyportal.com/kb-tag/multiple-properties/) - [How to Delete an Announcement in Mi Property Portal Dashboard?](https://support.mipropertyportal.com/kb-tag/how-to-delete-an-announcement-in-mi-property-portal-dashboard/) - [delete announcement](https://support.mipropertyportal.com/kb-tag/delete-announcement/) - [delete announcements](https://support.mipropertyportal.com/kb-tag/delete-announcements/) - [delete any type of announcementannouncement](https://support.mipropertyportal.com/kb-tag/delete-any-type-of-announcementannouncement/) - [Certificate of Service](https://support.mipropertyportal.com/kb-tag/certificate-of-service/) - [Certificate of Service for a Tenant](https://support.mipropertyportal.com/kb-tag/certificate-of-service-for-a-tenant/) - [Certificate of Service for a Tenant in Ontario](https://support.mipropertyportal.com/kb-tag/certificate-of-service-for-a-tenant-in-ontario/) - [Save a Certificate of Service](https://support.mipropertyportal.com/kb-tag/save-a-certificate-of-service/) - [save & download a Certificate of Service](https://support.mipropertyportal.com/kb-tag/save-download-a-certificate-of-service/) - [How to save & download a Certificate of Service for a Tenant in Ontario?](https://support.mipropertyportal.com/kb-tag/how-to-save-download-a-certificate-of-service-for-a-tenant-in-ontario/) - [download a Certificate of Service](https://support.mipropertyportal.com/kb-tag/download-a-certificate-of-service/) - [How to link Description to Invoices in Tenant Account History Report?](https://support.mipropertyportal.com/kb-tag/how-to-link-description-to-invoices-in-tenant-account-history-report/) - [link description to invoices](https://support.mipropertyportal.com/kb-tag/link-description-to-invoices/) - [link description to invoice](https://support.mipropertyportal.com/kb-tag/link-description-to-invoice/) - [How to Generate Retained Earnings Report in the Balance Sheet?](https://support.mipropertyportal.com/kb-tag/how-to-generate-retained-earnings-report-in-the-balance-sheet/) - [retained earnings report](https://support.mipropertyportal.com/kb-tag/retained-earnings-report/) - [retained earnings report in the balance sheet](https://support.mipropertyportal.com/kb-tag/retained-earnings-report-in-the-balance-sheet/) - [balance sheet](https://support.mipropertyportal.com/kb-tag/balance-sheet/) - [generate retained earnings report](https://support.mipropertyportal.com/kb-tag/generate-retained-earnings-report/) - [find retained earnings report in the balance sheet](https://support.mipropertyportal.com/kb-tag/find-retained-earnings-report-in-the-balance-sheet/) - [find out retained earnings](https://support.mipropertyportal.com/kb-tag/find-out-retained-earnings/) - [retained earnings](https://support.mipropertyportal.com/kb-tag/retained-earnings/) - [How to View Expired Announcements?](https://support.mipropertyportal.com/kb-tag/how-to-view-expired-announcements/) - [view expired announcements](https://support.mipropertyportal.com/kb-tag/view-expired-announcements/)