• Home
  • Blogs
  • FAQs
  • Login
  • Home
  • Blogs
  • FAQs
  • Login
home/Knowledge Base/Tenant Portal/Tenant Portal Tutorial – Step-by-Step instruction (Video)

Tenant Portal Tutorial – Step-by-Step instruction (Video)

819 views 2 December 1, 2022 Updated on December 9, 2025 mippsupportadmin

Mi Property Portal offers a straightforward, intuitive, and effective Tenant Portal that significantly improves your communication with tenants. Many of the features will benefit your tenants. 

Please download this PDF file to guide tenants in signing up and navigating the tenant portal.

Alternatively, the tenant can watch the video below for a step-by-step tutorial on the Tenant Portal. This video is also available in the Tenant Portal dashboard.

Here is an email template that you can send to highlight the benefits of using the Mi Property Portal. 

Subject: Simplify Your Rental Experience with Mi Property Portal

Dear [Tenant’s Name],

We are excited to introduce you to Mi Property Portal, a convenient platform designed to make managing your rental experience more accessible than ever. With the portal, you can access various features that put you in control anytime and anywhere.

Here’s what you can do:

  • View your lease with ease.
  • View invoices and Pay rent securely.
  • Submit and track service requests for any maintenance needs.
  • Access important documents and announcements from your property manager.
  • Download individual or annual rent receipts for your records.

Using Mi Property Portal is simple and efficient! Please find the Tenant Portal Instructions attached to guide you through the registration and use of the platform.

👉 Get started now by downloading the “Mi Property Portal” app from the Google Play or Apple App Store.

If you have questions or need assistance, please get in touch with us at [property manager’s email/phone].

We look forward to serving you better with Mi Property Portal!

Best regards,
[Your Name]
[Your Position]
[Company Name]

 

Was this helpful?

2 Yes  2 No
Related Articles
  • How to Enable Tenants to Submit LTB Forms from the Tenant Portal
  • How to view invoice attachments in the tenant portal?
  • Sample Tenant Portal Invite Template
  • How to Download receipt for each invoice payment from Tenant Portal?
  • How can I Locate and View Service Requests on the Tenant Details Page?(Tenant Management)
  • How to Handle Documents on the Tenant Details Page? (Tenant Management)

Didn't find your answer? Contact Us

Leave A Comment Cancel reply

You must be logged in to post a comment.

Popular Articles
  • Can I log rental income for ‘Unpaid’ invoices for ‘Moved-out’ tenants?
  • New Feature – Trust Liability Report
  • New Feature – Bell Notification Sent to Admin on Tenant Document Upload via Tenant Portal
  • Notify to Owner if service request flag is enabled from notification settings
  • Email notification sent to tenant on Other document upload
KB Category
  • Service Request
  • Subscription
  • Bulk Data Upload
  • Owner Portal
  • MiPropertyPortal Admins Training Workshop
  • MiPropertyPortal New Features/Improvements Monthly Webinar
  • Task Management
  • Prospective Tenants
  • Setup
  • Vendor Management
  • Tenant Screening
  • Tenant Portal
  • Tenant Management
  • Accounting
  • Security Deposit
  • Reporting
  • Rental Tax
  • Rental Listing
  • Property Owner Related
  • Property
  • Other
  • Asset Management
  • Online Payment
  • Lease Management
  • General
  • Form Management

  How Tenants Download and View Rent Receipts

How to Find shared Asset Information in the Tenant Portal?  

MiPP
MiProperty Portal is Canadian-made for
Canadian landlords and property managers.
COMPANY
  • About Us
  • Why MiPP?
  • Features
SUPPORT
  • Knowledge Base
  • Get Email Help
SOCIAL
  • Linkedin
  • Facebook
  • Twitter
  • Privacy Policy
  • Terms of Use
  • © 2026 mipropertyportal.com. All Rights Reserved.