Update which email(s) receive tenant service request alerts for better team coverage.

Steps

1. From Dashboard > Settings > Notification Settings.

2. Verify Service Request notifications are TURNED ON:

   • Use Ctrl+F > search “Service Request”

   • Toggle global switch if needed

3. Click Other Notification Emails.

4. Enter email(s) for service requests:

   • Format: email1@domain.com, email2@domain.com

   • Max: 5 emails per category

5. Click Submit.

Result: Service request notifications route to your specified emails.