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home/Knowledge Base/Lease Management/What happens when a tenant profile is activated?

What happens when a tenant profile is activated?

7 views 0 December 1, 2022 Updated on February 13, 2023 mippsupportadmin

When a tenant profile is activated, it will automatically create a new tenant profile and a tenant will receive an email from joining the tenant portal.

  • Go to Tenant Management > Tenant.
  • In the column, Portal Access, it will show as Invited, Joined, or Invite Now.
  • If they have not joined yet, you can also resend the invitation by clicking the Portal Access status > review the email address > ‘Send Invite. ‘
  • Once the tenant receives the Portal Access invite in their email, instruct them to follow the instructions
  • They will have to click ‘Click here to Register’ > Fill the form (their name and email is auto-filled for them), they will have to assign their own password and click ‘Register. ‘
  • Once submitted, a notification will show and they can now login to the Tenant Portal.
  • Their Portal Access status will also change to Joined.

 

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