You can communicate with tenants in Mi Property Portal using these reliable methods. Both email options ensure tenants always receive the message—there’s no flag to enable or disable them.
1. Send Email Directly
Tenants always receive direct emails from the tenant details page.
Steps:
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Go to the Tenants section and open the tenant’s details page.
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Click Send Email (or similar button).
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Compose and send your message.
2. Send Portal Message/Email
Tenants receive this as both a portal notification and an email. They can view it in their tenant portal.
Steps:
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Go to the Tenants section and open the tenant’s details page.
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Use the Message feature to send a portal message/email.
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Compose and send your message.
For full details: How to Send Email or SMS to Tenants