1. Click “Tenant Management”

2. Select ‘Tenant’ from the options available in the dropdown menu.

3. Click on a Tenant to open the Tenant Details page

4. On the Tenant Details page, scroll down

5. Under “Finance” section, on the “Payment Due” tab, click on an “Overdue” invoice to open the invoice

6. click on “More Action” dropdown on the top right

7. Click on “Adjust Payment From Tenant Credit”

8. You can put the whole credit amount or edit the amount in the “Amount to Apply” box

9. Click on “Record Payment”

10. The payment update will appear under the “Payment History”

11. The other way to Adjust Rental Invoice with Tenant Credit is to click on the “Accounting” dropdown

12. Click on “Invoice”

13. Choose an Invoice with the Status as “Overdue”, click on the “View Details” icon

14. Click on the “More Action” dropdown

15. Click on “Adjust Payment From Tenant Credit”

16. You can put the whole credit amount or edit the amount in the Amount to Apply box

17. Click on “Record Payment”

18. The payment update will appear under the “Payment History”