1. Click “Tenant Management”

2. Click on Service Request under Tenant Management dropdown

3. Search for a Service Request that needs to be assigned. Then click on View Details icon under Action menu

4. Click on Assign Internal

5. Click on Select an Admin (internal) dropdown beside Assign to icon to select the Team Member

6. Click on the comments field to add necessary comments

7. Click on Submit to complete the process

8. Now, view the submission summary here