1. Click on ‘Tenant Management’ dropdown under ‘Administration’

2. Select ‘Tenant’ from the options available in the dropdown menu”

3. “Search for a specific tenant and click on their name to access their profile”

4. On the Tenant Details page, scroll down to locate the ‘Finance’ section

5. Within the Finance section, you will find the ‘Credit Return’ option next to the Credit Amount

6. Click on ‘RETURN’ to initiate the credit return process

7. Provide the necessary details

8. Finalize the credit return by clicking on ‘Submit’ after verifying all entered information