1. Once logged in, Go to Tenant Management under Administration on the left navigation

2. Click on Service Request under Tenant Management dropdown

3. Search for a Service Request that needs Approval. Click on View Details icon

4. Click “Revert Status”

5. Write a “Comment” (Optional) to remember the reassignment to a different vendor. Click on “Submit”

6. Now, Click on “Assign”

7. Click on Create Work Order OR Skip Creating Work Order