Tenant Portal

How to Enable Tenants to Submit LTB Forms from the Tenant Portal

9 views March 3, 2026

How Tenants Download and View Rent Receipts

126 views December 1, 2022

Tenant Portal Tutorial – Step-by-Step instruction (Video)

755 views December 1, 2022

How to Find shared Asset Information in the Tenant Portal?

112 views December 1, 2022

How to Send Announcement to Tenants?

108 views December 1, 2022

How Tenant can Save a Payment Profile?

353 views December 1, 2022

How to Bulk Invite Tenants to Access the Tenant Portal?

98 views December 1, 2022

How to Invite Tenant to the Tenant Portal?

161 views November 27, 2023

How to view invoice attachments in the tenant portal?

49 views February 6, 2025

How to Pay Invoices in Tenant Portal?

337 views December 1, 2022

How to download Tenant Deposit Receipt?

159 views December 1, 2022

How to Check if a Tenant has Joined the Tenant Portal or Not?

58 views November 27, 2023

Sample Tenant Portal Invite Template

106 views November 22, 2024

How to Download receipt for each invoice payment from Tenant Portal?

66 views March 10, 2024

How Tenant can Delete a Payment Profile in the Tenant Portal?

154 views January 16, 2024

How to Enable or Disable Auto Pay from Tenant Portal?

119 views December 1, 2022

How can I Locate and View Service Requests on the Tenant Details Page?(Tenant Management)

93 views February 9, 2024

How to Handle Documents on the Tenant Details Page? (Tenant Management)

42 views February 9, 2024

How to Save Multiple Bank Accounts in Tenant Portal?

61 views December 1, 2022

How to Resend Tenant Portal Invitation for Tenants?

58 views December 1, 2022

How to Check Announcement in Tenant Portal?

69 views December 1, 2022

How to Download Yearly Rent Receipt from Tenant Portal?

258 views December 1, 2022

How to Pay Invoices via Credit Card in Tenant Portal?

136 views January 11, 2024

How to Send Message to Property Managers in Tenant Portal?

82 views December 1, 2022

How to Submit a Service Request from Tenant Portal?

132 views December 1, 2022

How to Download Tenant List in Excel?

54 views December 1, 2022

How to Visit Another Tenant’s Profile Quickly?

37 views December 26, 2023

How to Download a Lease from Admin Portal?

65 views December 26, 2023

How to View and Upload Documents in Tenant Portal?

132 views December 1, 2022

How to Remove Parking for a Tenant?

55 views November 28, 2023

How to Invite a Tenant by Email from the Tenant List?

69 views December 5, 2022

How to Check the Status of Invitations of the Tenants on the Tenant Portal?

41 views November 27, 2023

How to Send Emails to Tenants in the Bulk Email notification section while excluding the Tenant with the future move-in dates?

77 views November 22, 2023

How to Submit a Deposit Certificate in Security Deposit section?

42 views November 20, 2023

How to track the Deposit when the Owner Deposits to ServiceNB?

35 views November 20, 2023

How to track the Deposit that was made to ServiceNB Directly?

39 views November 20, 2023

How to Update a Tenant’s Tenancy Number in New Brunswick?

101 views November 14, 2023

FAQ – Tenant Portal Related

126 views December 1, 2022

What if a tenant cannot change their email address from their account?

75 views December 1, 2022

How to setup tenant payment profile (Video)?

106 views December 1, 2022

How to download a lease?

48 views December 1, 2022

How can a tenant pay multiple invoices?

95 views December 1, 2022

How can a tenant view the lease?

73 views December 1, 2022

Can I create a service request button on our website?

198 views November 30, 2022