General

Can I Refund a Tenant?

125 views May 20, 2022

Why can I not edit a lease?

59 views December 1, 2022

How to Convert Word Documents to PDF

51 views December 1, 2022

How to Add Multiple Prospective Tenants to One Lease

75 views December 1, 2022

How to Change Service Request Notification Email

67 views December 1, 2022

How to Enable Tenants to Submit LTB Forms from the Tenant Portal

17 views March 3, 2026

Can tenants see notes in Summary or Special Notes on their profile?

44 views December 1, 2022

Can I add or change service categories?

51 views July 18, 2023

Can I upload a walk-through video to my inspection report?

83 views May 20, 2022

New Feature – Bell Notification Sent to Admin on Tenant Document Upload via Tenant Portal

16 views February 13, 2026

How to Enable or Disable Vacant Property Listing

144 views December 1, 2022

How to View Bambora Online Payment Processing Fees Report?

182 views November 3, 2023

How to Activate & Deactivate NSF Invoice through Tenant Management

180 views December 1, 2022

How to Edit Tenant Details

88 views February 2, 2024

How to Send SMS to Vendors?

62 views January 7, 2024

How to Update Business Profile, Customize Login Page and Upload Logo?

244 views December 1, 2022

How to Sign-up and Create a Strong Password

176 views April 25, 2025

How to add Owner Bank Account?

176 views December 1, 2022

Is there a Charge for Inactive Units?

120 views December 5, 2022

How to Edit a Unit

48 views May 6, 2025

How to Edit or Delete a Property?

72 views May 6, 2025

Property delete VS Deactivate

92 views May 6, 2025

Manage Admin Access Overview

93 views April 28, 2025

Welcome to Mi Property Portal Introduction

131 views April 28, 2025

How to set notifications & features with MiPropertyPortal?

211 views December 1, 2022

How to submit/create a Support Ticket?

140 views November 13, 2023

How to Add Properties to Timestamp Notes?

74 views January 16, 2025

How to add Title and tags under the timestamp note?

56 views January 16, 2025

Account Manager Vs Agent

130 views May 20, 2022

How to Sign-up on MiPropertyPortal and How to Create a Strong Password

127 views December 26, 2024

How to Send Email or SMS to Owners?

104 views December 1, 2022

How to Set up BCC emails inside the Portal?

67 views December 1, 2022

How to Delete an Announcement in Mi Property Portal Dashboard?

44 views December 4, 2023

How to Upload Documents in Document Management?

85 views December 1, 2022

How to Update/Edit Uploaded Documents in the Document Management Section?

73 views January 3, 2023

How to Customize your Log In Page Dashboard?

79 views October 31, 2024

How to Implement Client Admin Custom Roles with Property Mapping?

65 views October 31, 2024

How to Generate Reports with Common Filter and Header?

46 views October 31, 2024

How to generate Monthly Expense Summary Report?

56 views October 31, 2024

How to Export “Monthly Summary” Separately through P&L Report?

49 views October 31, 2024

How to Generate R&D Summary Report in Owners Portal?

53 views October 31, 2024

How to check Report Filter Enhancements: Similar Filter View in all Reports?

41 views October 31, 2024

How to Select Multiple Chart of Accounts Options?

52 views October 31, 2024

How to permit an admin to view sent items by other admins?

49 views October 29, 2024

How to Connect Owners to a Portfolio?

91 views October 29, 2024

How to set management Fee Invoice Title/Description?

50 views October 29, 2024

How to set default payment terms for Bill & Invoice?

45 views October 29, 2024

How to set the default reimbursable percentage for Invoices and bills?

59 views October 29, 2024

How to use Timestamp Note Related to Prospect?

55 views October 29, 2024

How to upload Signature Image as User Signature (from My Profile)?

58 views November 15, 2023

How to Update Business Profile Logo in Work Order?

88 views November 15, 2023

How to Add Attachments while Composing an Email from Mi Property Portal?

91 views November 14, 2023

How to Update the Email Body while creating a Work Order?

51 views November 14, 2023

How to Check the Last Cheque Number?

64 views February 7, 2023

How to Create E-mail Template?

116 views September 27, 2024

How to look for Vendor/Other Report- Definitions

67 views December 1, 2022

How to look for Rental/Tenant Report- Definitions

77 views December 1, 2022

How to disable/enable Expense Group for tenant?

52 views March 14, 2024

How to Set CAM Expense Account Grouping?

63 views March 14, 2024

Improvements to Owner Profile’s

53 views March 11, 2024

N4 Report: Adding Fields related to individual owner

60 views March 11, 2024

N4 Report: Client settings

50 views March 11, 2024

Restyled Login Page

35 views March 4, 2024

How to Automatically Adjust LMR (Last Month Rent) with Tenant Deposit from Settings?

109 views December 1, 2022

How can I check Expired Lease Details on the Tenant Details Page? (Tenant Management)

67 views February 9, 2024

How to Handle Documents on the Tenant Details Page? (Tenant Management)

44 views February 9, 2024

How to Modify Tenant Contact Information in the Mi Property Portal? (Tenant Management Section)

53 views February 2, 2024

How to Upload & Delete Tenant Profile Picture from Tenant Management?

54 views February 1, 2024

How to Deposit cash?

57 views February 7, 2023

How to Turn On Failed Payment Notifications?

71 views December 1, 2022

What if Autopay is on but the Rent is not Submitted or Not Withdrawing Money?

88 views December 1, 2022

How to Change Root Email Address in the Notification Settings?

90 views December 1, 2022

How to Add/Replace Logo on the Dashboard?

45 views December 1, 2022

How to Check Email Delivery Status in Mi Property Portal?

72 views January 14, 2023

How to Refresh Permission for Admin?

50 views December 24, 2022

Why vendor doesn’t show up in the bill or expenses?

98 views December 1, 2022

How to show & hide Rent & Disbursement report visibility to the owner for a Property?

46 views January 7, 2024

How to Send SMS to Owners?

61 views December 1, 2022

How to Save Owner Report in the Owner Portal?

68 views December 1, 2022

Details show the creator (with date) and modifier (with date) & other information

39 views January 5, 2024

How to Process Non-Residence Tax in Mi Property Portal?

71 views December 1, 2022

How to Send Email or SMS to Tenants?

108 views December 1, 2022

How to Hide Tenant or Owner bank information?

53 views December 1, 2022

How to Schedule an Event/Meeting in the Calendar Scheduler?

72 views December 1, 2022

How to View Expired Announcements?

34 views December 6, 2023

How to Send Announcement to a Property?

62 views December 1, 2022

How to View Uploaded Documents in the Document Management Section?

47 views November 29, 2023

Where to Find the Pop Up Calculator?

52 views November 29, 2023

How to Create Recurring Calendar Events?

58 views February 8, 2023

How to View Submitted Tickets with their Status?

47 views November 21, 2023

How to Save/View Attachments under the Mailbox once the email is sent?

37 views November 21, 2023

How to Receive Lease Expiry Notification in British Columbia(BC) & New Brunswick(NB)?

26 views November 20, 2023

How to See New Features/Improvements List from the Portal?

43 views November 16, 2023

How to Adjust & Update Financial Lock Date (year end closing date)?

50 views November 16, 2023

How to receive Rent Increase Due Notification in British Columbia(BC) & New Brunswick(NB)?

39 views November 14, 2023

How to Update the Email Subject while creating a Work Order?

38 views November 14, 2023

When should I exclude LMR or security deposit from the ‘Rent & Disbursement Report?

69 views August 7, 2023

What is the rent increase notification period?

70 views February 12, 2023

How do I add Bank Address information for my bank account?

51 views February 7, 2023

How do I update the Account Number for my Bank?

51 views February 7, 2023

Can I do bulk rent increases to all tenants?

86 views April 20, 2022

How to upload and view documents in Admin Portal?

41 views January 3, 2023

Can I print the cheque for vendor invoices?

38 views December 25, 2022

How to enable logos on different sections?

48 views December 24, 2022

Can I use my logo on the bill, an invoice, email, report, etc.?

33 views December 24, 2022

What is the preferred size of the logo in the Mi Property Portal?

36 views December 24, 2022

Why do we need to give the social media URLs?

29 views December 24, 2022

What is the Registration Code used for?

53 views December 24, 2022

How do we know about Failed Payments?

64 views May 20, 2022

How to see your password before logging in to your account?

62 views December 15, 2022

How to save and use mi property portal login information on the phone/tablet/ipad?

38 views December 15, 2022

Why auto rental invoices has been created 10 days before the due date?

38 views December 1, 2022

When does MIPP system generates the management fee invoice?

103 views December 1, 2022

What if a tenant cannot change their email address from their account?

84 views December 1, 2022

Is there a way to upload a Signature for forms?

51 views December 1, 2022

How unit types get created during the bulk upload?

77 views December 1, 2022

How to upload logo in inspection reports?

67 views December 1, 2022

How to update credit card information for Mi Property Portal charges?

45 views December 1, 2022

How to Send Mass Communication to Tenants?

53 views December 1, 2022

How to manage business income or expenses outside of my property management business?

62 views December 1, 2022

How to download MI Property Portal App from Apple Store and Google?

250 views December 6, 2022

How to do Bulk Upload data?

127 views December 1, 2022

How can I edit email footer when sending emails to Tenants?

83 views December 1, 2022

How does our Payment Processing Timeline works?

75 views December 1, 2022

Can property manager collect money on behalf of owners?

127 views May 20, 2022

How to save and use MI Property portal login information on phone/tablet/ipad?

164 views December 6, 2022